Boojum - Cork image

Boojum - Cork

Restaurant Mexican restaurant Burrito restaurant

Compact Mexican-style burrito bar with bowl options, freshly prepared Tex-Mex food & a buzzy vibe. People often mention burrito, order, rice, staff, service, bowl, great, ordered, good, friendly,


Address

7 Winthrop St, Centre, Cork, T12 EH1Y, Ireland

Website

www.boojummex.com

Contact

+353 21 424 8843

Price rating

$ $$$

Rating on Google Maps

4.30 (1.4K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11:30 am to 10 pm
  • Monday: 11:30 am to 10 pm
  • Tuesday: 11:30 am to 10 pm
  • Wednesday: 11:30 am to 10 pm
  • Thursday: 11:30 am to 10 pm
  • Friday: 11:30 am to 10 pm
  • Saturday: 11:30 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: burrito (20) order (16) rice (14) staff (13) service (12) bowl (11) great (11) ordered (10) good (10) friendly (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ciaran D. 2 years ago on Google
    If I could give this place fewer than 1 stars I would. I cannot believe the experience I had yesterday. The staff were as brash as they were curt while addressing me. I'm not sure where this ill-mannered approach to customer service suddenly came from as this establishment used be so friendly. To add salt to a flame, they got my order completely wrong. There was no meat in my chicken burrito bowl, and it was 90% rice. The remaining 10% was primarily a teaspoon of cheese and salsa. Worst of all is that this was a dinner to be shared with my young son and I. When I went home and saw his little smile, it warmed my heart. Though this didn't last long as his smile turned into a quivering lip and tear filled eyes. At first I was confused why the sudden change of attitude in little Billy. He then pointed at the burrito bowl I was taking out of the bag and said "Daddy what's wrong with dinner"? Oh gosh, how does a father tackle this. "I don't know son but everything will be ok", I lied. We enjoyed our bowl of expensive rice as best we could but now I'm trying my best to put this all behind me. I just first had to put my experience out in the open so others can be warned of the discourteous nature of the staff and their propensity to get orders wrong.
    13 people found this review helpful 👍

  • 1/5 Mary D. 7 months ago on Google
    Very disappointed with my experience today,I ordered my food & when I went to pay cash which was the exact amount I was just told that they don't accept cash so I was left leave without my food just because I had no card. The girl offered no apology,I didn't see it displayed card only but I'm open to correction. This was my first ever experience being declined food just because I was paying in cash. Won't be returning or recommending in the future!
    8 people found this review helpful 👍

  • 1/5 Natalie M. 1 year ago on Google
    Boojum has become garbage. It used to be great but the last few orders I had were disappointingly tiny and my experience this evening was the worst I've ever had. Ordered a burrito bowl which was barely half full, it was mostly rice with a tiny dollop of meat and no salsa or sour cream even though they were ordered, also ordered a burrito which came with no salsa, no cheese, no sour cream, it was so dry it was completely inedible. Even the chips were bad, they didn't send salsa and the chips were stale and chewy. The worst order I have ever had.
    7 people found this review helpful 👍

  • 1/5 Cillian 7 months ago on Google
    Ripoff, paid 16 euro for this half full burrito bowl. When I complained all they said was "get over it". Save your money and go to burrito and blues instead.
    3 people found this review helpful 👍

  • 1/5 Sarah H. 11 months ago on Google
    No sign of any notice that they don't accept cash in the cork branch. Nobody told me until I'd ordered the burrito and they had made it. Went to hand them cash and was only told at that stage. They then had the cheek to laugh and mock me then when I said I didn't want it anymore and walked away. Wouldn't eat there again if I was starving.
    3 people found this review helpful 👍

  • 3/5 Irish Fella P. 1 year ago on Google
    Pains me to write this review but this place and it's standards have been slipping over the last few months. Ordered it last night and got a burrito bowl with barely any meat, over cooked rice and barely any cheese or sour cream. My partner ordered it tonight and it came with white beans instead of kidney beans which were rock solid and tasted really bitter. The accompanying burrito bread was very chewy, far more than normal. I've spent alot of time this year getting refunds on Deliveroo for Boojum. Seems a trend this year that the quality of take out is slipping around Cork. I hope to see a recovery in 2023.
    3 people found this review helpful 👍

  • 1/5 harry m. 2 years ago on Google
    Where do I start! Have gotten burritos in the past from here usually good but they have messed up my order and charged extra a few times but today had me absolutely fuming! I ordered beef and rice in a burrito there was barely and food in there and the beef and rice were both put to their own side which made it less enjoyable to eat then they charged me €4 extra then the normal price and when I opened the foil to eat my burrito it was cold very agitated right now
    2 people found this review helpful 👍

  • 1/5 Ian B. 4 months ago on Google
    Missing 5 out of 8 items on a delivery order tonight and when we called them they said they’re too busy to talk to us and asked us to ring them back later. Ridiculously bad service, and definitely not the first time I’ve had trouble like this. Spent €50 for two burritos (one made incorrectly) and a single can of Fanta.
    2 people found this review helpful 👍

  • 1/5 Megan F. 11 months ago on Google
    Used to be amazing but lately EVERY time I order it’s a disappointment. Staff are clearly not reading tickets correctly or else they just don’t care. Food is carelessly thrown together, they constantly miss items, I’ve had more than one bowl turn up only half full. A disgrace for the price of the food. It’s laughable really.
    2 people found this review helpful 👍

  • 1/5 Cork C. 11 months ago on Google
    Absolutely awful delivery service. Everytime I order delivery they mess up the order. Last night I ordered 2 burritos with rice, chicken and cheese only. Not hard to mess up right? I save the second burrito for work today and go to bite into it and it's fill with beans, sour cream and guacamole. This is the 4th time they have messed up my delivery and if it wasn't for the fact I paid €10+ for one burrito that was completely wrong, I wouldn't be making this review. Sort ye're staff out. They clearly don't pay attention to what they are doing and now I must go the whole work day without food as I'm work remotely today. Absolutely awful service
    2 people found this review helpful 👍

  • 5/5 Caleb H. 1 year ago on Google
    The worker Dylan make 5 star burgers and pizza would reccomend his Big Macs to my nan, lots of love
    2 people found this review helpful 👍

  • 2/5 Cork R. 2 years ago on Google
    The most honest review you're going to read about Boojum Winthrop St. Pre-Pandemic this used to be a 5 star review and it breaks my burrito-filled heart to drop 2 stars here. I used to be a regular, eating here 3-4 times a week, getting those tasty calories into my body that runs on salsa and rice. Ever since the pandemic it's not a pleasure anymore, because the orders always end up wrong. Whenever I was allowed to travel I would get on my motorcycle and drive 30km just to get to this place and pick up my food. I took the risk lying to the Garda at checkpoints that I had an important meeting in a hospital so they let me through. I can't really say what the problem is, but the place seems understaffed at the moment. My food ends up having wrong ingredients, at one time even a whole avocado pit in it. I've been charged for a meal when they scanned my loyalty card for a free meal. The staff always seems to be under pressure. Again, I used to love this place and would love to see them turning things around. I just can't recommend it at the moment.
    2 people found this review helpful 👍

  • 1/5 Lupe E. 1 year ago on Google
    So disappointing, this place used to be my go to but I think it's safe to say this will be my last time ordering. The last 3 times I've ordered they've gotten the order wrong. Ordered today and my partners burrito was literally half the size of mine. If a customer orders Mexican rice you can't just substitute with lime rice and hope for the best. If we pay for extra guacamole, lettuce, cheese, sour cream, onions and peppers you can't just leave them out, we paid for them. This happens every time! Used to serve quality food, now it's just rice in a wrap. The only good part was the deliveroo guy.
    2 people found this review helpful 👍

  • 2/5 Ciara B. 1 year ago on Google
    Staff weren't very friendly and all seemed like they didn't want to be there. Food was nice. But because staff weren't friendly I felt like I couldn't order properly. I won't be going back.
    1 person found this review helpful 👍

  • 5/5 김선희 1 year ago on Google
    We go here often. You can get a student discount and it's a lot. The staff are friendly and clean. There's always a long line here. Eating at a good restaurants
    1 person found this review helpful 👍

  • 5/5 Brendan G. 4 months ago on Google
    Food was very tasty, menu is excellent,something for everyone, staff were very friendly and helpful, atmosphere is great, great music in the background, would highly recommend it. Well managed restaurant.
    1 person found this review helpful 👍

  • 1/5 Scott H. 5 months ago on Google
    Purchased 2 burritos for take away today and my order was wrong. I ordered X2 chicken burritos, I arrived home to find one was missing cheese chicken and sour cream. After my long drive home I opened it and the burrito literally had salsa, beans rice which was very disappointed. Very disappointed as I have being going here for years. There was also an issue as my Guacamole and chips were also forgotten in my order. The place was not busy so there was no excuse for why my order was so completely wrong. Overall would not recommend Cork Boojum.
    1 person found this review helpful 👍

  • 5/5 Larissa A. 4 months ago on Google
    I'm doing this review for a lot of gratitude! I placed an order through the website and I booked a Dublin store by mistake. The manager from Boojum didn’t hesitate to solve my problem and prepare my order, even though the mistake was mine. He had empathy and an excellent custom service. I was already a boojum customer, now I'm a fan! Thank you so much again
    1 person found this review helpful 👍

  • 3/5 Hamed R. 9 months ago on Google
    I’ve eaten here more than 30 times. The food is good but depending on the person serving, you either get good value for the money. Or you’ll regret going. Some people servings are very small. Now days, I generally know the people who serves good. So if I see it’s their shiftI order. Otherwise, I go somewhere else.
    1 person found this review helpful 👍

  • 3/5 Mark Steven D. 1 year ago on Google
    Good taste. But not worth the charge of 11 euro for a burrito bowl , with just rice , beans and some meat with salsa ... no good value for money . Cannot be considered as healthy meal.
    1 person found this review helpful 👍

  • 1/5 Catherine W. 1 year ago on Google
    This was my first experience in Boojum. After hearing great things about it from my partner and daughter I was so disappointed by the service and the quality of food. I recieved no meat and sauce in my burrito bowl. My partner and daughter's burritos were dry. They barely got any sauce inside their burritos. They didn't even opened our bottle drinks before we left the counter..... was looking forward to going with them here for months. What a shame.
    1 person found this review helpful 👍

  • 3/5 brrak s. 1 year ago on Google
    Great range of options however, cross contamination is a serious issue in that branch. The white rice is filled with the queso sauce placed in the front. Pork is mixed with chicken. Spots of sour cream and cheese in the salsa. I don't know if Boojum's policy allows that or the employees in that particular store are clumsy.

  • 2/5 Clare Busher O S. 1 year ago on Google
    Boojum was my go to for years however the last twice I have ordered things have been missing from my order and it’s definitely not as tasty as it used to be. Which is so disappointing as it was amazing. Would love to see it return to what it was but for now I won’t be ordering again.

  • 4/5 Adil L. 1 year ago on Google
    Tasty food and big portions. Quick and friendly service, too

  • 5/5 Joan C. 1 year ago on Google
    Came in for lunch earlier today with my husband who is on crutches. Young fella behind the till gave us a hand carrying down our plates and drinks. Staff seemed to really get on and the atmosphere was great. Will absolutely be back

  • 5/5 Lee G. 8 months ago on Google
    Great quick food, best of all was the cool air from the aircon, welcome relief from a hot and humid day. Portions were large. You choose your own fillings. All ingredients were fresh.

  • 5/5 Joan C. 1 year ago on Google
    Great service! Long queue but they got through it so fast and the servers had a great attitude, my burrito didn’t suffer either it was amazing!! Honestly kudos to the staff they do great under pressure and I’ll definitely be back more often :)

  • 5/5 Gearoid S. 2 years ago on Google
    Was fairly busy as town was full of people doing Christmas shopping. Staff were quick at getting the orders done and also were very friendly. The food was excellent, burrito was a good size and good value for money. Will definitely go there again.

  • 5/5 M. 10 months ago on Google
    Got take away and i love it ! When they said spicy they meant it.

  • 3/5 Milena K. 2 years ago on Google
    The stuff was nice and the service was fast. The food is tasy but its nothing special. I have definitely tried better Mexican at much lower price in both Europe and in the USA. However, I would still go there once again.

  • 3/5 TC 1 year ago on Google
    Used to like this place but it seems to have gone downhill. The last few times I've been here have been disappointing. The staff are nice but the food seems a little thrown together. They're always out of things, particularly hard taco shells...?? These days it's very much overpriced for what you're getting.

  • 4/5 Prachi G. 3 months ago on Google New
    I tried Vegan beef mexican burrito bowl it was good but I personally didn't like the vegan beef texture others really loved it. It depends on person to person. And they have a variety of healthy options one can try. But I would love to explore their menu and you also get a student discount and they also have an app called boojum from which you can avail a free bowl after purchase of 10 bowls.

  • 5/5 Ahmed K. 5 months ago on Google
    Excellent service and Mexican foods. There are options for vegetarians foods. The Muslim brother and sisters can try the vegetarian meals. Specially the sauces are special and spicy sauce available. Eat in, take out, and just eat apps options are available.

  • 5/5 Brian D. 1 year ago on Google
    Great staff always a great vibe in there kudos to the guy who does the crunch um chorizo on Wednesdays always a serious crunch. The tortilla chips are always seasoned to perfection. Noticed a great new range of soft drinks that the guys inside recommended I try with my meal deal.

  • 5/5 Shirley D. 1 year ago on Google
    On arrival greeted by the very friendly staff inside the counter. Lovely to see happy faces nowadays. Excellent service, very efficient staff, clean , a fine choice of food , great value for money and the food is only is only 😋 . Looking forward to my next trip to Cork to call again.

  • 5/5 evan d. 1 year ago on Google
    Often call in on my lunch. Great service and friendly staff. Food is always fresh and always tastes delicious. Always great craic with the people behind the counter too. Would highly recommend, definitely worth a try!!


Call +353 21 424 8843 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Alcohol
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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