South Infirmary Victoria University Hospital image

South Infirmary Victoria University Hospital

Hospital

๐Ÿ‘๐Ÿ‘ I just came home from Breast Reduction surgery here. I spent one day and one night in the South Infirmary and the staff could not have been nicer. Special thanks to Deirdre, Linda, Faustian & Mary and all the student nurses who were just absolutely brilliant. Surgery itself was so professional and w... People often mention staff, hospital, care, friendly, surgery, helpful, great, experience, nice, nurses,


Address

๎ƒˆOld Blackrock Road, Ballintemple, Cork, T12 X23H, Ireland

Website

www.sivuh.ie

Contact

๎‚ฐ+353 21 492 6100

Rating on Google Maps

4.50 (112 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (46) hospital (30) care (15) friendly (12) surgery (11) helpful (11) great (10) experience (9) nice (9) nurses (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Meadhbh de B. 2 years ago on Google
    I just came home from Breast Reduction surgery here. I spent one day and one night in the South Infirmary and the staff could not have been nicer. Special thanks to Deirdre, Linda, Faustian & Mary and all the student nurses who were just absolutely brilliant. Surgery itself was so professional and went perfectly. They check up on you regularly, making sure youโ€™re never hungry, never in pain and always hydrated. Couldnโ€™t have had a better experience.
    5 people found this review helpful ๐Ÿ‘

  • 5/5 Sorcha B. 3 years ago on Google
    I would like to share my experience concerning the South Infirmary and the medical procedure conducted.From the minute I arrived Nurse Mary Walsh was there for me and could not have been more professional, dedicated and caring for me. She is an amazing nurse and when I came out of theatre she was waiting for me. She cared for me from beginning to end from 11.30 until 19.00. I am so grateful for her kindness and empathy. Also a very special thank you to Mr Noel O Brien who was involved in the surgical procedure..he called around to me following the surgery to reassure me.. finally the staff overall from beginning to end were fantastic.thank you for making a difficult day a memorable one for all the right reasons! Regards Sorcha Buttimer
    5 people found this review helpful ๐Ÿ‘

  • 5/5 Hetty I. 11 months ago on Google โ€ข 683 reviews
    This might be an old building but we are so lucky to have it . Itโ€™s spotless clean and the staff are fantastic. They are very caring and helpful. There are not that many car spaces so get a friend to drop you off if possible. There is a small coffee dock outside.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Cecilia F. 2 years ago on Google
    Had a knee replacement on 8th July by Dr Declan Reidy and I must say from the time I entered the hospital on the morning of my operation until I left the hospital four days later I could not speak highly enough about Dr Reidy and all his excellent staff. Each and everyone of them looked after me as if I was the only one in the hospital.A big thank you to everyone who looked after me
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Alvaro G. 1 year ago on Google
    Sรบper hospital. Clean, friendly staff, well organisedโ€ฆcouldnโ€™t have asked for more. Professor Connor Barry and his team did an incredible job. I was in and out in no time, well looked after all the time, honestly best experience in a hospital ever. Thank you
    2 people found this review helpful ๐Ÿ‘

  • 4/5 Katie H. 5 years ago on Google
    Waiting times were quite long but that's to be expected for any hospital I suppose. Doctors were very kind and actually listened to what I wanted to do, which is rare. Would recommend fully.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 wearin t. 4 years ago on Google
    Not good at all. Based on unruling staff when I travelled a far to be there. Made a complaint to my doctor 18 months previous and was not allowed to speak it with my "doctor" until18 months after I waited. When i did get my chance the nurse who I complained to months before was hanging over my back in his office . I am diabetic and this has made me feel never go back to a clicky clinic run by staff nurses the way I see it.
    2 people found this review helpful ๐Ÿ‘

  • 4/5 Rees 2 years ago on Google
    I've gotten my tonsils and gallbladder removed there and both times they refused to let me take them home but the morphine was amazing.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Marie S. 1 year ago on Google
    Wonderful hospital, staff so nice with a human touch๐Ÿ’ž Everything went extremely well with my surgery. Very grateful!!!
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Marjorie B. 5 years ago on Google
    My daughter 20yrs old was a patient in this hospital briefly. So well looked after. She had an amazing surgeon and the nursing staff were wonderful. The hospital immaculate. 5 stars.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Mark W. 4 years ago on Google
    consultants are very good compared to cuh. MRI and CT done fast. if in for operation care is great,. as is food. more like a totally private hospital tbh can be difficult to navigate unless you enter from parking area.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Aftab R. 4 years ago on Google
    Doctor are experienced, my uncle operation was successful. Very helpful staff
    2 people found this review helpful ๐Ÿ‘

  • 5/5 siobhan 5 months ago on Google โ€ข 105 reviews
    What a pleasure from the moment I went through the door. Front reception staff of 2 when I askedwhere to go from here were helpful and gave me information that I required.l came to the department I needed and the 2 staff were both very efficient.Once booked in I was sent for xray and told where to go have my details in xray dept and had a wait of 5 to 10 minutes.Staff excellent job done.Back to clinic gave my details to nurse and was told to sit in waiting area.Chair hardly warm when I was called.Doctor took details and I was delt with a wait of about 2 miniutes and consultant came in gave me my dignoses and treatment.I will be called back up in 2 weeks for this treatment.Very happy with this result couldnt have been treated any better.In and out in 1 hour 10 min.Why can't other hospitals take a leaf out of the efficiency of this hospital ........
    1 person found this review helpful ๐Ÿ‘

  • 5/5 BeBe G. 5 months ago on Google โ€ข 38 reviews
    Recently spend a few hours in the SURGICAL DAYย Unit. the whole process was just a breeze. the nurses/trainees were absolutely fantastic Youโ€™re all amazing. Thank you for looking after me :)
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Alan K. 1 year ago on Google โ€ข 5 reviews
    The dome from my hearing aid dislodged inside my ear. I attended the ENT Department here in The South Infirmary. From the moment I arrived - I was treated with the utmost courtesy. The receptionist was so understanding, efficient and kind. The Doctor was very friendly and put me at ease. He had me sorted with no delay and the nurse wished me well as I left. This is an efficient, friendly and effective hospital. Thank you to all the Staff.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Siobhan B. 11 months ago on Google โ€ข 5 reviews
    I cannot speak highly enough of each and everyone of the staff I met in the South Infirmary Hospital. I was there for a procedure for an overnight stay that turned into a 6 night stay and every Nurse, surgeon, registrar, intern, healthcare assistants, domestic staff, porters & all staff I met during my staff were just outstanding in their field. I was on Level 2 Lady Victoria and whilst I did not want to be there the staff made it so much easier. I have never had such a positive experience in a hospital setting and it is to be commended. The staff are so friendly and seem happy in their job which shows, there seemed to be a lovely atmosphere on this floor and it was lovely to see while the staff remained very professional at all times they had a laugh and a joke while getting on with their work. A huge well done team!!!!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Michelle K. 8 months ago on Google โ€ข 3 reviews
    Had my hip and knee replacement done by Mr Declan Reidy. The best surgeon,he gave me my life back!! The cleanest hospital with the best nursing, care assistants, doctors, hospital staff, theatre staff,everyone! Can't speak highly enough of this hospital!
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Enda W. 4 years ago on Google
    A nightmare. Was in a small waiting room with more than 50 people with no air conditioning and every type of germ floating in the air. Totally unacceptable.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Michael B. 2 years ago on Google
    Had my hip replaced there in July 2021,couldn't say a bad word about any of the staff including surgeon and his team, nurses, caterers, cleaners, very clean excellent food and staff so friendly.I would give this hospital a 5 star all day long.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Gail S. 2 years ago on Google
    Fantastic care from the moment I drove into the carpark. Was shown to a parking space. At main entrance met by a lovely guy who showed me where to go, reception staff very nice and was seen with in minutes of arrival even though I was quite early for appointment. Everyone was so nice.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Jennifer C. 9 years ago on Google
    Excellent staff!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Gerry G. 8 years ago on Google
    The best hospital I was ever in the staff were brilliant especially Francis in the pain clinic and Dr browne
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Christine W. 7 years ago on Google
    This is the best hospital . The staff do above and beyond the call of duty for their patients .And I've had first hand experience since last Sept , We as a family cannot thank them enough for all they've done for my Husband ,
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Ultan F. 6 years ago on Google
    Great staff. Clean. Healthy.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Patrick B. 6 years ago on Google
    Very helpful and friendly staff. Made very welcome, and great attention given to every patient.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 C 5 years ago on Google
    Was recently here with my partner and the staff were so helpful and nice
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Lillian O. 3 years ago on Google
    My husband Dominick O Byrne was treated here during the height of the COVID19 outbreak. The first consultation admittedly was not a pleasant experience, the atmosphere was very grim the diagnosis was scarey, throat cancer inoperable but curable with treatment, but the amazing staff took great and tender care of him and we are very grateful to everyone of them. You do a great job and at a very scarey time you made the difference between dispare and hope thank you so much, high 5.
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Kieran M. 5 years ago on Google
    Blood room could be a bit more organized Ticket system in use bit not working
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Ciaran O C. 4 years ago on Google
    It was my first visit to this hospital and it was a pleasant experience the staff were very friendly and helpful so all good here
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Marcus K. 4 years ago on Google
    Excellent top notch and kind service from all staff including nursing, surgical, allied health care, physio, pharmaceutical admin, Portering, cleaning and catering through preop, operative and post op care. A well drilled machine for orthopedic care in a clean friendly environment
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Jonno B. 11 months ago on Google โ€ข 126 reviews
    I had appointment in Xray/Ultrasound Department today with Jane she was extremely professional during the procedure but what makes her really stand out is her empathy and concern for my well being It is such a rare gift she is a real asset to the hospital Thank you Ina Cohen

  • 5/5 Denise C. 3 months ago on Google โ€ข 43 reviews New
    I have had surgery here and must say the staff from the doctors and nurses and carers and porters.Get a gold from me as they are so caring and supportive, they will do all in their power to make there patients comfortable, which helps in their recovery. I wish to think everyone for their part in my recovery

  • 5/5 Noreen C. 1 year ago on Google
    I had a knee replacement in the south infermary almost 10 years ago surgeon Mr Rian gull great hospital best of care

  • 5/5 Mike L. 3 years ago on Google
    Probably the best one to be sent to in the city and the only one that has decent clerical staff that can actually shedule appointments properly arrive 10mins before and u will be seen at ur appointment time unless theirs an emergency. not like cuh who couldn't organise a piss up in a brewery who give 30 people the same time slot.

  • 5/5 Maureen L. 3 years ago on Google
    Very friendly and helpful

  • 5/5 Agnieszka K. 1 year ago on Google
    I am really glad my son have surgery there. Doctors and nurse was amazing. He was in good hands and we canโ€™t be more grateful.

  • 5/5 liz b. 4 years ago on Google
    I needed to have general anistetic for procedure with a camera and d@c done i can't express how professional and caring and kind every single one of the members of staff I met with were at SIVUH they made the whole experience enjoyable strangely enough as I was so scared and anxious as was first ever surgery all my panicking was for nothing though and to the anesthesiologist he was so nice and kept me calm and surgeon explained everything afterwards to me and after care was great too. 10 out of 5 stars if I could.

  • 5/5 Tim W. 5 years ago on Google
    Spent a week after having eye surgery, ask staff extremely nice. Enjoyed my stay. Would say I would come again but hopefully not as it means I'd need more surgery.๐Ÿ˜

  • 5/5 Arman A. 9 months ago on Google
    Very well staffed and one of the best public hospitals in Ireland. Reflects how a well staffed hospitals have better satisfactory reviews. Well done!

  • 1/5 Mark O S. 8 months ago on Google
    Waiting over a year for an Orthopedic Assessment, I've been referred for Physiotherapy too and am still waiting. It's to late now I suffer unbearable pain daily, struggle to walk, I've lost my mind with the pain and and want it to end. I've considered traveling abroad to be euthanased. Seeing all the positive reviews of this place, what a joke.

  • 5/5 Natasha Q. 6 months ago on Google
    The team in the ENT department are very good and have looked after me since I got my BAHA device.

  • 5/5 Wei L. 3 years ago on Google
    Great team of the Pain Medicine Department

  • 5/5 John E. 4 years ago on Google
    Cant praise the Surgery team here enough. I had to have hip replacement at 55 ( my own fault ) and cannot convey the professionalism and empathy that I experienced here. From initial consultation thru surgery and aftercare these people just cannot do enough for you. 24hr assistance by friendly medical professionals that are paid half what they should be by an ungrateful system. SIVUH is a 5 star hospital.

  • 5/5 Michelle O. 1 year ago on Google
    What a fantastic, clean organised hospital, had to come from Limerick for CT scan, in and out in 9 mins if that was Limerick itโ€™s be 9 hours. Spotless clean hospital.

  • 5/5 Barbara S. 5 years ago on Google
    (Translated by Google) Specialized orthopedics and laryngology hospital, doctors, professionals (Original) Specjalistyczny szpital ortopedia i laryngologia lekarze profesjonaliล›ci

  • 5/5 andrej k. 3 years ago on Google
    Today I had inguinal hernia surgery. And I would like to take this opportunity to thank everyone I have been in direct contact with. I felt like I was at home. Everything done professionally. Thank you

  • 5/5 Eliลกka J. 3 years ago on Google
    Very nice and gentle staff. Took great care of me during my procedure at the endoscopy unit. I felt a bit scared as a foreigner in a hospital all by myself, but they made me feel like everything is going to be ok and were very caring. Another patient was getting a bit rowdy and tried leaving without an escort after his procedure, which is against the rules, but the tiny nurses turned from nice to stern in a second and put him in his place, haha.

  • 5/5 john m. 4 years ago on Google
    Nice staff not the easy parking a great thanks for all the help that you get from staff doctors great work

  • 4/5 Edward B. 4 years ago on Google
    I don't hate this place

  • 5/5 Niamh R. 5 years ago on Google
    It's a good few years ago since I was there. The staff on the ward and in theatre were brilliant very pleasant and caring. .my surgeon Mr Chris cotter whom I'd meet previous to my surgery was so nice and helpful. . The care was excellent. .5 stars from me.

  • 5/5 Tracey B. 8 years ago on Google
    Lovely staff, spotlessly clean, food great and top class care :)

  • 5/5 noel b. 8 years ago on Google
    Very friendly staff every one of them.

  • 5/5 Luke G. 5 years ago on Google
    Staff are top notch and very helpful

  • 5/5 Stella C. 5 years ago on Google
    I had never stay in such a wonderful hospital i was in for 5 days the care of patients was better than staying a 5 star hotel i would recommened this hospital to anyone they could not do enough for me thanks to the wonderful Doctors and nurse health care assistant kitchen porters cleaner office phyo etc regards to you keep up the good work

  • 5/5 Nawras A. 5 years ago on Google
    The staff are very friendly and very helpful, professional attitude and well organized health care. Trusted doctors and nurses who have experienced behave with welcoming smile โ˜บ. God bless all good efforts.

  • 5/5 Paweล‚ P. 5 years ago on Google
    Friendly proffesional and helpful staff. Delicious meals. I feel cared very well. Thanks to Katie for wakeing me up after GA.

  • 5/5 Jana Z. 4 months ago on Google โ€ข 2 reviews
    I'm a regular for the last year getting eye injections. I'm deaply thankful to the staff - receptionists, porters, nurses, doctors -for making this experience bearable. The nurse in theatre said to me today: "Don't be scared, we'll mind you". And that's exactly how I felt. Minded, seen as a person, treated with empathy. Thank you from the bottom of my heart! Z
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Glemming13637 2 months ago on Google โ€ข 1 review New
    I called today with an extremely important query and not only was the guy on the phone unhelpful but also extremely rude about it, for someone working in a hospital and probably has to talk to a lot of emotional people, politeness should be expected.


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