Petstop image

Petstop

Pet store Pet supply store Fish store Tropical fish store Goldfish store

👍👍 So i went to petstop today as I always do for my dogs favorite treats. Only today I was buying 2 coats 1 medium and 1 large for the charity DAWGS winter coat appeal for coats for their kennel rescue dogs. I bought 2 fabulous coats and the store gave me a brilliant discount. I always go here and find... People often mention staff, helpful, shop, fish, friendly, Great, service, great, selection, good,


Address

Unit 11, Kinsale Road Commercial Centre, Kinsale Road, Co. Cork, T12 KH9P, Ireland

Website

www.petstop.ie

Contact

+353 21 464 9031

Rating on Google Maps

4.60 (1.1K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9:30 am to 6 pm
  • Thursday: 9:30 am to 9 pm
  • Friday: 9:30 am to 9 pm
  • Saturday: 9:30 am to 6 pm
  • Sunday: 10:30 am to 6 pm
  • Monday: 9:30 am to 6 pm
  • Tuesday: 9:30 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (58) helpful (35) shop (26) fish (23) friendly (22) Great (21) service (19) great (17) selection (16) good (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Paul H. 4 months ago on Google • 120 reviews
    So i went to petstop today as I always do for my dogs favorite treats. Only today I was buying 2 coats 1 medium and 1 large for the charity DAWGS winter coat appeal for coats for their kennel rescue dogs. I bought 2 fabulous coats and the store gave me a brilliant discount. I always go here and find the staff amazing anyway but this act of kindness blew me away. thank you so much pets top and the staff of petstop 👏👏👏👏
    1 person found this review helpful 👍

  • 5/5 susan r. 3 years ago on Google
    Excellent service. Excellent system for covid in place. An abundance of stock. Everything one needs for their furry friends. Love that you can bring your dog with you. We were getting ready for our new dog. Plenty of wagging tales about. Excellent choice in Dog Dry foods. Delighted with our experience and certainly will be back for future feeds and treats. Well done to your system in place for keeping everyone safe.
    1 person found this review helpful 👍

  • 5/5 NiftyMrMe 3 years ago on Google
    I used to be a equipet person but one day when i was in smyths for christmas l saw petstop. at first l thought its a bit small but as soon as l went in there there prices are better, better quality stuff, more stuff, SUCH NICE STAFF, WAY better then equpet and such a nice manager. his name is roger, he will always have a laugh with you. but one time some teenagers started making noises and annoying people and roger who acted like the hero told them off and they ran. l will never forget that day and what a person he is. lf l could i would give 10 stars here and 0 stars equipet
    1 person found this review helpful 👍

  • 5/5 Constantine O c. 3 years ago on Google
    I visited with my wife and our pampered pooch recently. We were greeted with some delightful staff. They offered us great advice and we bought a lovely lead, delicious looking dog food and left with a few doggie treats also. Top marks to the staff and management. Ruff ruff
    1 person found this review helpful 👍

  • 5/5 Laura O K. 1 year ago on Google
    Fantastic experience in the Kinsale Road store today. The manager was extremely knowledgable, helpful, and friendly and provided in-depth advice! He is a credit to the store, and we will definitely be returning. 😊
    1 person found this review helpful 👍

  • 1/5 Emily M. 1 year ago on Google
    Absolutely disgusting. In the area with the fish, my 3 year old daughter found 7 dead fish on the floor. Some were obviously stepped on so much they had been mushed in. If there was an inspection it would have been shut down immediately. There was 3 dead fish in the tanks. Absurd hygiene.
    1 person found this review helpful 👍

  • 4/5 Hetty Kinsale , I. 1 year ago on Google
    Great pet shop it has everything
    1 person found this review helpful 👍

  • 5/5 Nicole L. 1 year ago on Google
    Can't fault PetStop. They're my go to for any and all pet supplies. The staff is so friendly and helpful, and you don't need to keep chasing up issues with them, they stay on top of it and get back to you. They've got good prices and I really appreciate their new subscribe and save option for most products. Free shipping for over €20 ensures I'll always shop online with them. I highly recommend PetStop.
    1 person found this review helpful 👍

  • 5/5 Gerry 3 months ago on Google • 401 reviews New
    Great friendly helpful staff…has everything for your pet and more…prices are very good

  • 1/5 Owen N. 3 months ago on Google • 68 reviews New
    Was in here Sunday and met by a female staff member with glasses who has a serious attitude problem,I asked for a particular item which it took both her and her colleague considerable time to find,I asked a basic question and was met with aggressive stance and behaviour,she gave me completely wrong advice regarding substrate and did nothing to enhance my visit.I was actually going to buy alot in here but actually left after the way this person behaved ,if she doesn't like working with the public she should take herself and her poor attitude somewhere else .Thank God Hanleys is just across the road and I can get all I need there without the tones and bad attitude 👎

  • 4/5 katie c. 7 months ago on Google • 62 reviews
    Has all you need. The only animals you can buy are fish. Each time I've asked about fish the staff have always had helpful info. Can get everything you need for food, toys and worming tablets.

  • 5/5 Nan Mc S. 5 months ago on Google • 27 reviews
    Quality products, good selection (even for more exotic pets) and customer service, comparable prices. I've shopped here 7+ years. I shop online with them too, especially to get big bags delivered to the house (usually next day).

  • 5/5 Oleg U. 3 months ago on Google • 16 reviews New
    Great shop. Friendly staff. Highly recommended!

  • 5/5 Elaine M. 5 months ago on Google • 16 reviews
    Lovely big shop with lots of choice and friendly helpful staff and most importantly you can bring your furry baby with you !!!

  • 5/5 Sarah L. 3 months ago on Google • 9 reviews New
    Lovely, knowledgeable staff who are clearly all animal lovers. Our go to place for our 2 fur babies...

  • 5/5 P R. 7 months ago on Google • 8 reviews
    The one stop shop for all our dogs needs, always helpful if we have any questions. Love their festive pressies for our dog as well, plenty of selection

  • 5/5 Joe g. 3 years ago on Google
    Very helpful friendly and understanding

  • 5/5 Michael h. 4 years ago on Google
    Nice staff, good choice of foods and a good dog groomer on site is a + for me

  • 5/5 Daniel Cartwright s. 4 years ago on Google
    It had food a real horse living in the shop amazing

  • 5/5 Robert B. 5 years ago on Google
    Great service. The chap that looked after us had a lot of knowledge and was able to answer all our questions. Will be back for sure.

  • 5/5 Suzy M. 3 years ago on Google
    Great service under very difficult times. I'll be back 😀

  • 1/5 Eddie D. 3 years ago on Google
    Very poor service

  • 5/5 Marie M. 4 years ago on Google
    Was purchasing water fish and the selection suited me.

  • 5/5 Danny K. 5 years ago on Google
    Very helpful staff and great selection of pet supplies. And one of the only places around that actually take care of there fish.

  • 5/5 Andrius P. 4 years ago on Google
    Good shop. Only have to sort out about aquariums water

  • 4/5 Caoimhin O B. 4 years ago on Google
    Friendly Staff always willing to help.

  • 5/5 Cordelia L. 3 years ago on Google
    Great choice and service

  • 5/5 jim y. 3 years ago on Google
    A great selection and really friendly staff

  • 5/5 Angela F. 3 years ago on Google
    Excellent service, very efficient

  • 5/5 Sam A. 3 years ago on Google
    Staff are extremely welcoming and always have great advice when you're not too sure about what you need. Their prices aren't extortionate either which is great.

  • 5/5 Larry M. 3 years ago on Google
    Friendly very helpful staff. With great selection, got what I needed many thanks

  • 5/5 Matthew G. 3 years ago on Google
    Great service and knowledgeable staff. Thanks again Nicole.

  • 5/5 Annika L. 4 years ago on Google
    Nice staff, great service,very helpful, they did great job for my pet,I will be back for sure and highly recommended to all. One very happy customer. Thank you so much 🙂

  • 1/5 Shane M. 4 years ago on Google
    Arrived at ten to 9 with two big dogs scheduled to be washed for 9. The minute we pulled up we got a call to say it was cancelled. Had to drive home with them and then drive back into Gorey for work which made mean hour late.

  • 4/5 Dez H. 4 years ago on Google
    Good selection

  • 4/5 Krzysztof J. 4 years ago on Google
    (Translated by Google) Large selection of! recommend (Original) Duży wybór! Polecam

  • 5/5 Ivor H. 4 years ago on Google
    Very helpful staff

  • 5/5 Lorraine WALL h. 4 years ago on Google
    so good to our pets

  • 4/5 natasha o t. 4 years ago on Google
    Bit expensive

  • 2/5 Marek W. 4 years ago on Google
    weak assortment in aquaristics

  • 5/5 Aoife C. 4 years ago on Google
    Great range of stock, excellent shop.

  • 5/5 Martin S. 4 years ago on Google
    Nice

  • 4/5 Krzysztof O. 5 years ago on Google
    Good

  • 5/5 Edward H. 5 years ago on Google
    Great staff. Super helpful. Top class.

  • 5/5 Helen R. 5 years ago on Google
    V help full staff

  • 5/5 hakim g. 6 years ago on Google
    Love this place, if u need any pet supplies this the place to go.

  • 5/5 Anne D. 6 years ago on Google
    Great place very friendly

  • 5/5 hakim g. 6 years ago on Google
    The place to come for pet lovers, super.

  • 5/5 peter b. 6 years ago on Google
    Possibly the best pet shop around attention to detail by all the staff is incredible Ken is a star

  • 5/5 Carol D. 6 years ago on Google
    Great pet store very helpful and a mine of great information on all aspects of store

  • 4/5 Joanna F. 6 years ago on Google
    Got what needed. Good advice provided

  • 4/5 david patrick s. 6 years ago on Google
    A nice well laid out place. Lots of stock. Animal grooming . specialist

  • 5/5 David F. 6 years ago on Google
    Fantastic service great local venture

  • 5/5 Artur Z. 6 years ago on Google
    friendly staff

  • 4/5 Shane F. 7 years ago on Google
    Good sized pet shop with everything you need.

  • 4/5 Paul R. 3 years ago on Google
    Very helpful knowledgeable staff. Great store with everything for your pet.

  • 4/5 Matt C. 3 years ago on Google
    Looking for a coat for dog, great selection and prices good. Staff friendly and nice that I could bring dog into shop

  • 5/5 James O. 3 years ago on Google
    Really friendly staff who are polite helpful and give great and sound advice around animal care even though it's quite a distance Frome I'd prefer to head here for my fish and aquarium products

  • 3/5 Adrian C. 3 years ago on Google
    A great range but the staff aren't as focused on the customer as much as they could. During Covid they wouldnt let me and my wife in together. Weird. And the lady was rude about it.

  • 5/5 Jac B. 3 years ago on Google
    Excellent. Helpful and friendly staff. Wide range of pet foods, treatments and products. Good advolice given. Recommended.

  • 5/5 Johnney O. 3 years ago on Google
    A really nice pet shop. They seem to have everything and very helpful staff.

  • 1/5 Jane O. 3 years ago on Google
    I waited 20 minutes in a huge queue outside the large store by the kinsale roundabout today. Suffice to say I had to leave there were 5 people in front of me and I couldn’t wait any longer. I appreciate that we all have to practice social distancing but surely we can do this inside the shop? It seems large enough... I asked the lady working there how many people are they letting into the store at any one time, she said 15. There was no sign outside to inform the people in the queue. And I think that number is including staff. Supermarkets and other shops aren’t making customers queue outside so why is pet stop?

  • 5/5 Safan M. 3 years ago on Google
    Staff were so friendly and helpful! Have such a huge variety as well. Best pet shop in Cork in terms of selection for sure.

  • 4/5 tara x. 3 years ago on Google
    Great store. I purchased majority of my fish here. Good range of aquarium products. Staff are very helpful.

  • 5/5 Gary P. 3 years ago on Google
    Great and very friendly staff, and the fact that we can take our dog into the store for fittings etc is just brilliant 👍

  • 3/5 Blue S. 3 years ago on Google
    Expen

  • 5/5 Mags D. 3 years ago on Google
    Good

  • 1/5 Neil M. 3 years ago on Google
    Wasn't there

  • 5/5 Samantha C. 3 years ago on Google
    I ordered 30 euros of products online and got free delivery and it got dropped to my door in 2 days with dpd. Extremely easy service. Love the staff very knowledgeable when i need to ask for assistance.

  • 5/5 Mark W. 3 years ago on Google
    Great shop for tropical fish and supplies. Friendly staff.

  • 5/5 Lisa M. 3 years ago on Google
    Well stocked, friendly, good grooming service,

  • 4/5 Andrew M. 3 years ago on Google
    Good range

  • 4/5 Wild Atlantic W. 3 years ago on Google
    Very helpful staff. Not masses of stock.

  • 5/5 Damien M. 3 years ago on Google
    Great store and very helpful staff

  • 4/5 Con M. 3 years ago on Google
    Friendly staff

  • 5/5 Andrew E. 3 years ago on Google
    So many choices and friendly stafff. Great for small animal supplies

  • 2/5 john d. 3 years ago on Google
    Went to buy dome fish at 12.15...fish section closed until 2pm...why??

  • 2/5 Janice O M. 3 years ago on Google
    I went here looking for a particular kitten food for my mum's new kitten. There was 2 girls inside the counter that were much too busy talking bout there social lives rather then help me when I asked them . I would have walked out if I was shopping for myself. However when I looked around the store , I found a lovely HELPFUL guy that was more then happy to come up to the isle & show me the right food to get for this particular breed of kitten. I went to maxi zoo afterwards and what a difference, all staff were out on the floor serving customers and were Soo lovely, couldn't fault any of them. I will be going there from now on.

  • 5/5 Geraldine M. 3 years ago on Google
    Great selection of pet beds

  • 5/5 Sunil Kurup K. 3 years ago on Google
    Very good service, open during these restrictions. Professional and reliable. High quality products and not so expensive.

  • 5/5 Sylwia B. 3 years ago on Google
    (Translated by Google) Cool. (Original) Super.

  • 5/5 Tony C. 3 years ago on Google
    Great service, always ready to help

  • 5/5 Sara Nuñez Alonso de a. 3 years ago on Google
    Very big pet shop, they have everything. The doors are open for you and your pet! Nice staff, very helpfull. High quality, good enaugh deals.

  • 5/5 Ken S. 3 years ago on Google
    I keep tropical fish, there's always a good selection of the different breeds, the staff know their stuff and are always friendly and helpful. That's what keeps me coming back

  • 5/5 Corkgunner c. 3 years ago on Google
    Very helpful staff

  • 5/5 Aleksandra N. 3 years ago on Google
    Affordable prices

  • 5/5 aurore c. 3 years ago on Google
    It's a good shop for pets stuffs. 4 alleys for Fishs, amphibians, dogs and cats. I always found what I was looking for. Super pet friendly shop.

  • 5/5 Dave O. 3 years ago on Google
    Lovely staff, very helpful

  • 5/5 Julie Anne C. 3 years ago on Google
    Fantastic customer service. Always willing to carry heavy dog food to the car. Has a very large selection of dog and cat toys and beds.

  • 2/5 Susie K. 3 years ago on Google
    Good selection however the prices when scanned at the till dont always match the price displayed. This has happened more than once when going there. Beware to check your receipt!

  • 5/5 nataliya v. 3 years ago on Google
    Excellent

  • 5/5 Ciara H. 3 years ago on Google
    Staff were so helpful

  • 5/5 Hazel M. 3 years ago on Google
    What wonderful, helpful and patient staff helped and advised in my search for crickets, Well done@

  • 4/5 Jean M. 2 years ago on Google
    Huge selection of foods, treats, toys, bedding, accessories, for cats, dogs, fish, crazy insects which live feeds too. Staff are very passionate & clearly love animals & their job. You can bring your pets & shop casually. Parking outside the door. They delivery too.

  • 5/5 Anthony Mc m. 1 year ago on Google
    Staff here were incredibly helpful and one stayed with me to help me with my purchases and giving proper advice on what to get. This was my seccond visit and the brilliant service was the same both times. I will definitely be using them in future. Also had no problems or quibble's about changing an item that I bought on my first visit. They gave me credit without questions. Well done to the staff here

  • 5/5 Anna D. 2 years ago on Google
    Amazing shopping experience especially since Megan has joined the team. She went out of her way to help me with all my pet needs even with my smaller and more complicated rodents. another happy customer of Petstop Cork

  • 5/5 Eva 2 years ago on Google
    Great one stop petshop, with a range of products for all types of domestic pets. Really friendly and helpful staff make this a good pet shop if you're looking to buy your pet anything from food to toys.

  • 5/5 Niall O D. 2 years ago on Google
    Hazle was really friendly and knowledgeable when we dealt with her regarding aquarium plants. Based on her knowledge and understanding we purchased some really beneficial plants for our new aquarium. 10/10 for customer service and knowledge.

  • 5/5 caoimhe and b. 1 year ago on Google
    Lovely place have everything you need for your pet. Lovely staff

  • 5/5 Hannah O D. 1 year ago on Google
    This shop is over all great the staff are lovely, the fish are amazing colours and healthy. Me and my dad go in there every Sunday also they put up with rude customers. The nice staff member in there is Haze. So overall 5 stars

  • 5/5 Don R. 1 year ago on Google
    Since the renovation, this store is so much nicer. Its very clean and has a wide variety of items for all pets including small rodents and reptiles. Live fish also here ranging from fresh to tropical and live aquarium plants sold too.

  • 5/5 Alex B. 1 year ago on Google
    Very professional staff, friendly and really helpful. Highly recommended for all Pet Shop

  • 5/5 Shane H. 1 year ago on Google
    Best pet shop in all of Cork, incredibly helpful and kind staff and they have a huge, high quality selection of fish, aquarium hardware and dog food

  • 5/5 Snježana K. 1 year ago on Google
    They have everything, a lots of different types of fishes for selling and food for any kind of animal. Pleasing staff and most of them are familiar with the different animal requirements of eating and living so they help a lot with giving their advice

  • 5/5 Gillian “twolittlepalefaces” D. 1 year ago on Google
    Kerry in the Cork branch was fantastic, she knows her stuff and her live of animals especially fish really showed. It really makes a difference when you interact with someone who is interested in what they do.

  • 5/5 Stuart S. 1 year ago on Google
    I haven't been in here for awhile for fish ,there was a very nice lad working there , he seemed to know alot about his area but also wasn't afraid to say if he didnt know( which sometimes is more important).

  • 5/5 Caroline C. 1 year ago on Google
    Staff so good with myself and my puppy ,Phoenix getting his new harness and lead so excited, staff are so patient it was a great experience.

  • 5/5 Bernadette O F. 1 year ago on Google
    Have a very nervous dog who needed calming tablets, got great advice and help from the staff.

  • 5/5 Adam G. 1 year ago on Google
    We stop here to get raw dog food when visiting the area. Staff always helpful and knowledgeable.

  • 5/5 Kellie L. 1 year ago on Google
    Fastest delivery ever! Less than 48 hours later the package was delivered - and the delivery is free. Really amazing service.

  • 5/5 Ronan C. 1 year ago on Google
    Fantastic range of fish and really knowledgeable staff when it comes to fish and tank care but also what fish will get along with others in a tank

  • 4/5 Fergus Mac L. 1 year ago on Google
    Shop is very well laid out and the staff were very helpful. If I stayed a little longer I'd have bought more than enough for my pup. Parking may be a problem but I was lucky to get a spot near the shop.

  • 4/5 Grace D. 1 year ago on Google
    Huge shop with a big variety of products - food, accessories and toys. Staff are always friendly and willing to help. For exotic / small pet owners do your research, as a lot of the products labelled safe for rats / rabbits are in fact not so. Cheaper than maxi zoo in my experience

  • 5/5 Gina C. 1 year ago on Google
    The staff member I was dealing with was helpful and very knowledgeable. He also was NOT afraid of my staffie, (buying a muzzle) which meant the world to me.

  • 5/5 Bryan 10 months ago on Google
    It's a great place to buy things for your pet. Fantastic range of foods, bedding, and accessories. The staff are also genuinely enthusiastic about what they do. Well worth a visit

  • 5/5 David 11 months ago on Google
    I went in to get some plants for my 300ltr aquarium and the staff there were superb, very knowledgeable and helpful. The staff member at the fish and plants section really couldn't have been any more helpful. For them alone I'd highly recommend here for any aquarists.

  • 5/5 Rees 10 months ago on Google
    Great shop, very professional staff. One employee in particular was very helpful, thanks Meadhbh!

  • 5/5 Bernadette M. 5 months ago on Google • 1 review
    The staff and manager all refreshingly friendly and sound. Got very good advice and service.


Call +353 21 464 9031 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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