1/5 Rebekah O' D. 2 years ago on Google β’ 3 reviews
I
spent
over
1hour
desperately
waiting
to
get
through
to
make
an
appointment.
1
WHOLE
HOUR!
Took
all
my
credit.
I
eventually
walked
in
to
make
my
appointment
in
person,
and
you
expect
since
nobody
is
answering
your
call,
you
expect
the
staff
to
be
constantly
on
the
phone
chatting
to
patience
since
they
are
getting
a
"high
volume
of
calls"
but
instead
the
secretaries
are
just
standing
around
either
talking
to
each
other
or
doing
god
knows
what....
I
asked
the
lady
that
I
I
spent
an
hour
to
try
to
get
through
to
make
an
appointment
and
waited
for
an
hour
on
the
line.
She
told
me
that
they
have
been
up
the
walls
with
phone
calls.
They
might
have
been.
But
for
1
whole
hour?!
And
if
so
how
come
everytime
I
walk
in
I
rarely
ever
hear
or
see
someone
on
the
phone
especially
when
I
just
rang
a
not
longe
before
I
walked
in?
An
absolute
joke!
When
I
finally
got
through
I
received
a
phone
consultation.
The
secretary
gives
you
the
day
when
you
will
get
your
call
but
she
doesn't
give
you
th
time
for
when
your
doctor
will
call.
I
could
be
at
work
waiting
for
my
call
all
morning
or
afternoon
and
wouldn't
even
get
a
call.
So
I
begins
to
get
frustrated
thinking
the
doctor
isn't
going
to
phone
me
today
and
what
happens?
I
end
up
missing
my
call
because
the
doctors
phones
me
a
lot
later
then
what
I
was
told.
.
Secretary
will
say
"he
will
phone
you
in
the
morning",
but
he
phones
in
the
afternoon,
she
will
say
"he
will
phone
you
in
the
afternoon"
,
but
he
phones
you
in
the
evening.
An
absolute
disgrace!
I
have
gotten
an
ultrasound
and
have
been
told
my
results
have
been
sent
to
my
GP,
which
is
doctor
Monaghan.
Now
my
results
came
on
a
Monday,
so
I
expected
my
doctor
to
ring
me
about
my
results,
I
received
no
call.
So
on
the
Tuesday
I
rang
and
waited
for
30
mins
on
the
line
to
make
an
appointment
with
Doctor
monaghan.
I
was
told
he
is
not
available...
I
explained
my
situation
saying
I
am
expecting
a
call
from
monaghan
about
my
ultrasound
results.
Then
I
was
told
he
will
ring
me
Friday
afternoon,
which
really
means
evening.
So
I
left
it
at
that
feeling
frustrated.
When
Thursday
came
around
I
was
then
told
my
appointment
was
cancelled
and
I
can
get
an
appointment
with
another
doctor
but
I
need
to
talk
to
Monaghan
who
has
my
results.
I
walked
in
explained
my
situation,
and
the
secretary
told
me
to
ring
Affidea
back
to
get
my
results.
I
just
paused,
feeling
very
frustrated
and
said
to
her
I
was
told
to
talk
to
my
GP
about
my
results
as
they
can't
give
me
the
results
themselves
as
its
too
confidential
as
it
needs
to
be
done
privately
between
me
and
my
GP.
Now
I
have
been
told
that
I
should
be
getting
a
call
on
Monday
afternoon
from
my
doctor
another
phone
consultation
and
if
it
is
cancelled
she
let
me
know.
what
a
way
to
be
breaking
serious
news!
and
if
he
doesn't
tell
me
my
results
over
the
phone
Monahon
will
be
making
an
another
appointment
for
me
to
meet
him
in
person
which
will
mean
I
have
been
waiting
a
month
to
talk
about
my
results
which
is
really
upsetting
me.
I
have
been
sent
my
ultrasound
photos
but
I
don't
have
the
results.
I
have
been
looking
at
the
photos
of
my
scan
thinking
of
the
worst!!This
is
not
good
for
my
mental
health
or
physical
health.
To
be
leaving
this
go
on
for
so
long
and
nothing
is
being
done
about
it.
I
feel
like
it's
trying
to
get
into
a
VIP
club
waiting
in
line
for
ages
and
then
being
told
no
one
is
allowed
in.
I
feel
like
I
get
better
care
from
South
doc.
An
absolute
disgrace.
After
I
get
my
results
I'm
going
straight
to
another
surgery.
This
place
is
no
good
I
don't
know
how
they
are
still
open
for
patients.
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