Dunnes Stores image

Dunnes Stores

Supermarket

🫤 This is used to my favourite shop in the city centre, but just something happened today hurts my feeling, I went to this bar to get some food around 11am, then the lady who works for sandwich show me the very unexpected attitude, after she wrapped the food, she was even trying to throw this in my f... People often mention store, staff, good, experience, Dunnes, Great, clothing, time, shop, today,


Address

105-107 St Patrick's St, Centre, Cork, T12 P718, Ireland

Website

www.dunnesstores.com

Contact

+353 21 427 8154

Rating on Google Maps

4.30 (1.9K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 6 pm
  • Monday: 8:30 am to 7 pm
  • Tuesday: 8:30 am to 7 pm
  • Wednesday: 8:30 am to 7 pm
  • Thursday: 8:30 am to 8 pm
  • Friday: 8:30 am to 8 pm
  • Saturday: 8:30 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: store (15) staff (14) good (9) experience (8) Dunnes (8) Great (8) clothing (8) time (7) shop (6) today (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 hunger e. 1 year ago on Google
    This is used to my favourite shop in the city centre, but just something happened today hurts my feeling, I went to this bar to get some food around 11am, then the lady who works for sandwich show me the very unexpected attitude, after she wrapped the food, she was even trying to throw this in my face, then I was upset and sad, although she won't ruin my day, but the feeling was so complicated, I am not Irish, I am not even from Europe, is that means I have to meet this situation every few weeks? I believe this is not gonna be my last time to experience this, I observed for awhile how she treats other guests, but attitude was so different and she delivered food in their hands. Now i am so sad I love the store before, and I am scared this thing will happen again if I come here in future. I know such big store does not care me, a tiny one guest. I think this is not from my sensitivity. If u still think guest's opinion matters, no matter where they r from.
    6 people found this review helpful 👍

  • 1/5 陆捷运 1 year ago on Google
    I'm a loyal Dunnes customer,but had a really bad consumer experience today. I was using self-checkout,I called a staff for help because I wanted to cancel an item. The assistant came but spoke in an unfriendly tone and told me that I had to go to the manual checkout area because I had too many items. But it wasn't that many as she said, and I tried to explain that I had my own stuff underneath so it looked a lot. She interrupted me and repeated, "You have to use manual check out!" Well I think it's not a bog deal,soIwalk to the manual check out area. However, as I was placing my purchase on the scroll trail, the assistant walked over and whispered to the cashier and occasionally looked at me strangely. After that, the cashier started scanning my items, but seemed very reluctant. I remembered in the between of the check out, I need to buy a reusable bag, so I took one and reached to her and she told me to "Put it to the back." I didn't think she was that seriously, I just thought she would scan the bags first and I could start of pack up,which would save other customers' time. But when she saw I wasn't moving, she took the bag and threw it behind the scroll bar. I don't know what to say about all this. Their attitude was really rude and totally unnecessary. I was not doing anything disruptive or against their policy, I'm just an consumer walk in to purchase like normally, and all the experience today makes me very uncomfortable.
    3 people found this review helpful 👍

  • 1/5 ChefHugoAlves M. 1 year ago on Google
    Very bad experience the employees very badly educated they don't respect the customer and they are not intrassdos and help I bought a box of moster on sale that was charged to me at the same price, Tara bad attention
    2 people found this review helpful 👍

  • 5/5 Krisha T. 2 years ago on Google
    Great store where you can find from food to clothing, grocery to footwear.. prices are very affordable. I love this store.. you will find everything here ..just one problem that car parking is not available but apart from that great. Grocery section is also wonderful. Lots of lots of options with very reasonable price..
    1 person found this review helpful 👍

  • 3/5 Ana K. 1 year ago on Google
    has good asortiman but the sales assistants arent customer oriented, rather standing talking between themselves stative and when you need barely to find
    1 person found this review helpful 👍

  • 5/5 Proper GAA h. 1 year ago on Google
    A fine Dunnes, lovley and spacious and i was able to get everything i needed. twas very cheap as well, cheaper than the one at home i thought. the staff were lovely as well, fabulous altogether.
    1 person found this review helpful 👍

  • 4/5 Aileen 1 year ago on Google
    Plenty of choice here and there are self-service tills. It's a handy spot if you want to buy something relatively cheap and quick for your lunch break. The staff are pleasant and helpful. There's a wide variety of clothes too for different age groups.
    1 person found this review helpful 👍

  • 1/5 ChengChun W. 1 year ago on Google
    I got a very bad experience today, today is November 30th, I paid at the counter at around 4:00 pm, when I gave my voucher to the clerk to scan, when I confirmed the details, I found that she did not I scanned the voucher. When I asked the staff, no one wanted to solve this problem for me. They were just avoiding responsibility. The counter also lied that I didn’t scan the voucher for him. I was very angry when I heard it. Why not check it out of course CCTV? Even when the manager came that day, he only said that there was nothing he could do if he didn’t scan it, and he could only use it next time. I don't think I should take responsibility for your staff's negligence, the voucher is a small amount of money but the attitude of the staff is a big problem, it will be the reason why I refuse to go to Dunnes Store again.
    1 person found this review helpful 👍

  • 5/5 Ahmed K. 9 months ago on Google
    Excellent customer service and nice deals. Charities of items to shop. Highly recommended. You will definitely like it
    1 person found this review helpful 👍

  • 4/5 Melanie W. 1 year ago on Google
    Just a great department store amazing price's and even more the staff will always help you out. Clothes are great quality for really good price's and also some more up end Clothes and shoes which are absolutely my favourites but can never afford full price☹️ but can get lucky sometimes and get them at sale options which makes my day. Also this is how most dunnes stores are with the great exception that alot of them also have food courts with an amazing selection of the freshest produce. Hope this helps somebody out👓🕶🥽🥼👔👕👘👗👛🥿🩴🎧🎤🪕🍇🍈🍉🍊🧇🍕🌭
    1 person found this review helpful 👍

  • 1/5 John X. 1 year ago on Google
    If you don't look European you should expect to be harassed and followed throughout the food section of the store by Security. This has happened to me here on multiple occasions. Overall worst shopping experience that I have had in Ireland.
    1 person found this review helpful 👍

  • 5/5 Liam K. 3 months ago on Google New
    Seriously good display of clothing and household goods. The staff were really busy but so helpful and nice. I certainly will go back and would recommend it very much.

  • 3/5 roniac 3 months ago on Google New
    The store itself is great. The cafe is a disaster zone. Understaffed, takes about 30 minutes to place an order. It's never even that busy. You have to clean the tables yourself. Pity. Food in cafe is cheap alright.

  • 5/5 Tim O. 6 months ago on Google
    I had the pleasure of being assisted by Gerry at Dunnes Stores on Saturday, and I can confidently say he deserves nothing less than a 5-star review. Gerry is a gentleman, and his assistance was invaluable. He went above and beyond to help me find what I needed and did so with the utmost kindness. If there's a gold standard for shoppers' assistants, Gerry sets it. G is indeed for Gentleman, and Gerry embodies that with every interaction. Thank you, Gerry, and Dunnes for keeping the shoppers experience to the forefront

  • 4/5 Alessandro C. 8 months ago on Google
    At level -1 food store with a wide product range storage and good offers

  • 5/5 Mandy A. 8 months ago on Google
    Great shop, products are good value and staff are frein

  • 4/5 Stephen O R. 5 months ago on Google
    Fabulous quick in quick out Dunnes stores main shop in Cork city on Patrick's street Cork. Plenty of products for home and Men and women and children clothing departments! Great value! Food store on the lower level! Good staff helpful.

  • 1/5 hanna j. 8 months ago on Google
    Not recommending grocery shopping. Meet one or two days to due date, veg smells like vine, poor choice in fresh food.

  • 5/5 Nanny H. 2 months ago on Google New
    Great clothing range fabulous quality beautiful bedding and household goods Great value Groceries Great quality value and large range of goods also good discounts with the app

  • 5/5 Theresa M. 4 months ago on Google
    Fabulous store lovely staff love the cafe in merchants Quay....was bit hectic yesterday there that's understanding being lunch hour but a girl in think she Just started there kudos to her couldn't be more helpful lovely lovely young lady ...

  • 2/5 Ashley H. 5 months ago on Google
    It’s a nice store, but my god are the staff in the women’s clothes section rude. It would put me off going in. The woman threw my receipt on the counter and walked away after serving me today. Another time I returned a faulty product and the manager told me that I had deliberately damaged the item myself. Never heard of customer service. Awful to deal with.

  • 5/5 Caroline O c. 1 year ago on Google
    Not much a choice of food in Dunne's cafe and only some of the staff are helpful not all.

  • 1/5 hakimi a. 1 year ago on Google
    Very bad service bad experience The lady is very nervous you can’t speak with her at all Terrible

  • 4/5 Lorna C. 6 years ago on Google
    No parking in this store but other car parks close by. Huge clothing department. Food department in the basement good range...... this store supplies the very tasty award winning kinsale bay food Co. Pates, Fish pie and chowder all gluten free brilliant 😉

  • 5/5 Fergus Mac L. 1 year ago on Google
    Has everything I need. Now have good idea where everything is so no real delays. Although not enough people on the tills.

  • 5/5 Sinead Marie o M. 1 year ago on Google
    Ya it was nice the elfs were amazing so funny really interactive with the kids

  • 3/5 Patricia C. 1 year ago on Google
    I love looking at the clothing upstairs & then to get your shopping downstairs it's just very convenient for locals in the city. Definitely a good day shopping in Dunnes

  • 5/5 louise m. 1 year ago on Google
    There is a lot of clothers, shoes, bags and other things you need in the store and are at affordable prices

  • 3/5 Kevin B. 1 year ago on Google
    Great store with quality foods and clothing

  • 1/5 Evan K. 1 year ago on Google
    They placed normal oats in the gluten free section, bought them without realising and could have been very ill if not for luck. If you're going to put gluten containing products in the gluten free section you need to make it a bit more obvious. Waste of time and money.

  • 1/5 Sharon C. 1 year ago on Google
    Absolutely terrible staff, 12 in a que only one serving, not a clue in the supermarket part, slow service, staff think they are snobs looking down on people, taking gossip over customers when being served, worst shop in Cork City

  • 4/5 Dave O D. 1 year ago on Google
    Lovely food their prices are gone up s bit though but what do ya expect!! A pants that used to be 12 euro now 25 robbery!!

  • 4/5 Oliver L. 1 year ago on Google
    Back again to my favourite shop. Got 2 "Galvin' shirts - very comfortable for a budding geriatric like myself. In and out in no time at all and just in time to pop back to the bus station and catch the 40 at 09:40 back to youghal.

  • 4/5 Kenneth A. 1 year ago on Google
    One of the pricier places in town, but along with that, comes quality. A cafe up the top of the building so that you can sit down and relax for a while as you're doing the shopping. Food and drink are located on the bottom floor and stairs are provided. Clothes, kitchen and household goods are located in the rest of the building.

  • 5/5 Nollaig K. 1 year ago on Google
    Love this Dunnes stores branch. Staff always helpful and friendly. Good selection of clothing. Customer toilets to be found in the back of homeware area. Great selection of indoor and outdoor plants and fresh flowers.


Call +353 21 427 8154 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar places



Similar Supermarkets nearby

Tesco Superstore image
1
Tesco Superstore
Supermarket
😠 The bakery re-labels baked goods from previous days to seem fresher than they really are. I bought croissants at 07:30 in the morning that were tougher than shoe leather and was refused a refund.
$ $$$
4.40 (1.5K reviews)
Dunnes Stores image
2
Dunnes Stores
Department store
👍👍 large parking space and can be an easy one stop shopping area for grocery. Have good sales usually. And has a nice voucher thing going on. Free 10 euros on signing onto the Dunnes App, plus 10 euros voucher with every 50 euros purchase. 5 euros on 25 euros purchase. Good deal for me
4.40 (1.3K reviews)
Marks and Spencer image
3
Marks and Spencer
Supermarket
👍👍 We are Noting The Cafe ONLY An excellent small cafe with good coffee, good snacks and a smiling service. Cheap and very good value for money.
$$ $$
4.30 (1.1K reviews)
Dunnes Stores- Ballincollig image
4
Dunnes Stores- Ballincollig
Department store
👍 Excellent staff at the Dunnes grocery store. The products are always well kept and arranged. The store is always clean and the staff at the deli is fabulous. Although a tad bit costlier than other the retail grocery outlets the quality of the food and other items is super! I did find the staff at t...
4.30 (751 reviews)
Last updated:
()