Complete Care De Zavala image

Complete Care De Zavala

Emergency room • Emergency care service

đź‘Ťđź‘Ť Staff was very friendly and attentive. No wait time, very knowledgeable. Definitely a great ER People often mention care, great, staff,


Address

4999 De Zavala Rd, San Antonio, TX 78249

Website

www.visitcompletecare.com

Contact

(210) 899-5019

Rating on Google Maps

4.80 (1K reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: (Good Friday), Open 24 hours, Hours might differ
  • Saturday: Open 24 hours
  • Sunday: (Easter), Open 24 hours, Hours might differ
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: care (11) great (8) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Albert Q. 7 months ago on Google
    Staff was very friendly and attentive. No wait time, very knowledgeable. Definitely a great ER
    1 person found this review helpful đź‘Ť

  • 5/5 Divinity P. 1 year ago on Google
    Showed up at 12AM, and had the best experience here. Our nurse was amazing, and the doctor we saw was great too. We were in and out in about an hour and a half, but that was only because we had to wait 45 mins for some lab results. Our nurse had a big impact on our child— he woke up the next day and said, “my nurse was so nice!” I would give this place 10 stars if I could. Excellent service, excellent staff, and a very nice and clean facility. Thank you guys for taking care of my child. You were all so amazing!

  • 5/5 Dave H. 1 year ago on Google
    I was visiting San Antonio and needed medical attention. This place was awesome! So impressed! I got seen, CT scan, and diagnosed within a little over an hour. Every staff member was friendly and efficient. Felt welcome and sensed that this team knew their business! Add on to my review: the next day I received a follow up phone call from a doctor at the facility to check on how I was doing. I was unable to answer his call at that time. However, I was quite impressed that he did so. Thanks again for your care and professionalism, Complete Care staff!

  • 5/5 Casey S. 1 year ago on Google
    All-around amazing! I took my daughter in with concern about a slight cough. I was met by a wonderfully warm and welcoming staff and options for care moving forward. From the front desk to the patient bed, I know my daughter felt safe and loved. I would absolutely recommend this facility to anyone. Thank you so much!

  • 5/5 Kate H. 1 year ago on Google
    Great experience considering the situation. Nurse Nancy was perfection-kind, compassionate, understanding. Dr. Cebe (I believe that was her name?) was also great and had excellent bedside manner. My issue was minor but the treatment was fantastic. Highly recommend.

  • 5/5 Janis M. 1 year ago on Google
    Used this facility twice, with my Medicare card, and it was terrific. The doctor is great, as are all the staff. Quickly and knowledgeably tested, diagnosed, and treated. Efficient and effective medical care. Amazing in this day and time! Medicare coverage to end in May, they say, due to stopping of covid coverage. Too bad.

  • 5/5 Savanna C. 1 year ago on Google
    Our experience was smooth, reasonably fast, and personable. I say reasonably fast to be seen and diagnosed because we were thinking we’d have to wait a few hours to be called (which is common at some urgent cares), but it only took an hour, tops, from start to finish. The doctor and nurses were so kind, which made my sick kiddo feel comfortable.

  • 5/5 vanessa o. 1 year ago on Google
    I am so grateful for this urgent care. The doctor is amazing, kind, patient, and has great bed side manners. The nurses / staff are very attentive and have such a positive attitude. I am truly so grateful I found this clinic.

  • 5/5 tom n. 1 year ago on Google
    My 2 year old tripped and fell cutting his head on a pew. I was nervous how he would react to stitches but they were able to glue it which was so awesome. The clinic was clean and welcoming. Everyone was so sweet and they were great with my kiddo. I would definitely recommend this place.

  • 5/5 freddy z. 10 months ago on Google
    Great staff. Glad I went here then any other place. Don't really do urgent care...but couldn't take the pain. Co worker told me of place close to her home. Found this one closer to me. Best outcome ever. Thanks Complete Care....u truly are the best!!!!

  • 1/5 Larry N. 6 months ago on Google
    I needed a refill on my cough syrup because my cough isn’t quite cured yet. They said they could not help me unless I came in and paid another $160 dollars out of pocket then he would give me a prescription. It’s obliviously not about helping patients but making as much money as possible. I won’t be back.

  • 5/5 craig d. 9 months ago on Google
    Came in on Saturday afternoon with an ingrown toenail. I was treated and back home in less than an hour. Today is Monday I work tonight. Having had two days to heal my toe is a little puffy and a little sore but it’s on the mend. A lot better than going to the podiatrist this morning and missing two days.

  • 5/5 brica stephens (. 1 year ago on Google
    they're a bit pricey, probably comparable to others in the area and likely my insurance that sucks. they're always friendly. 24 hour service is convenient as opposed to most that "close" because no one has after hours emergencies? I've never had to wait long and the doctors and nurses are attentive. they are thorough but don't keep you longer than necessary. I recommend to those in need.

  • 5/5 cheese c. 10 months ago on Google
    Always super fast to get seen and everyone is super nice. They took very good care of my 11m old son and followed up the best day to make sure he was ok.

  • 5/5 Colin M. 11 months ago on Google
    This is the best ER/urgent care experience that I've ever had. For anyone who has been to an ER or an urgent care facility, the feeling one usually gets is that the employees hate their job and the feeling is cold and institutional. Not here. This place is fantastic. I've worked in the medical field for decades, so I'm pretty well versed with most settings. I've been to almost every kind of MD, and all types of hospitals and ERs. From Lillian the receptionist, to Delma the nurse, to Hilary in imaging, to Dr. Cebe, this was a great experience from beginning to end. I came in with pass-out level pain, with my little boy in tow who was scared for his daddy. Every single one of them could not have been any nicer to both me and to my son. They got me back almost immediately, and everything was so fluid (went smoothly) and pleasant. Delma kept checking on me to see how I was feeling, which NEVER happens. Usually it's 'here's your next stop, bye'. Dr. Cebe and I discussed my diagnosis at length, and she made me feel comfortable right away. This felt far more like a small town clinic where everybody knows each other, instead of an ER in one of the largest cities in America. They even brought back the food for my son that I had delivered there (don't expect them to do that, as they fortunately were not busy when I arrived), and even then went above and beyond and were kind enough to get him a tray for his food. That blew me away. As everybody knows, it's the little things in life that make the big differences, and this Complete Care De Zavala is the best. Many medical facilities could take lessons from this place on what it means to truly 'take care of the patient'. Thank you taking great care of me and for making my son feel so comfortable!


Call (210) 899-5019 Open on Google Maps

Trends



Last updated:

Similar Emergency rooms nearby

Last updated:
()