The “check in online” to avoid waiting isn’t working out too well. I’m sure it’s not for the patient was much as the clinic. Our appointment was at 1pm, checked in at 12:50. It is now 2:15pm and we’ve been sitting waiting on a doctor, nurse practitioner…heck at this point I’d settle for Dr. Quinn medicine woman!!! I forgot I had come here months ago with my son and after an hour of just sitting in a room I said forget it as he was just crying and confused as to why nobody was helping him. If you can use OTC medications and can make it without urgent care do so. If you’re in excruciating pain , life or limb do yourself a favor and go to the emergency room. Waiting time: 96 minutes Time with provider: 5 minutes

I am a physician myself. I am supremely pleased with the quality of care I received from the nurse practitioner at the Nextcare I visited. I was seen promptly even though it was approximately 8 o’clock at night on a Thursday night. I was waited on promptly and seen rapidly. I feel the quality of the skill of the practitioner to be first rate and I am completely satisfied with the treatment delivered. This clinic is to be highly recommended to anyone seeking care whether a veteran or other insurance coverage.

Latest review! Went in, everything went smoothly, said prescriptions for my problem would be sent, next day nothing, another day nothing, called Nextcare, sorry sir he never put anything in and you would need to come back and be reevaluated! What??? Are you kidding me? Wow!!! 1st review 4-5 stars. Book online, pull up, get checked out and out the door. Great service. Been a few times for random injuries and always get me back on track!!!

I took my son here yesterday and we were walk in, it took about 35 minutes for us to be seen. But we were checked in pretty quickly. He had strep and was given an antibiotic. I woke up this morning with my neck swollen and my throat sore, so I made an appointment. I came im at my appointment time at 5:20, it is now 6pm, and I still haven't been checked in! In fact the front desk woman is just sitting and eating and while I know employees need to eat, she couldn't have checked me in before her food got here 10 minutes ago? She had all this time. I came here because yesterday we recieved relatively prompt service, and today I have an appointment and was told that appointments get seen first, and I just want my antibiotics and to go home and go to sleep, but they haven't even asked for my information! I just heard her inform someone else that they're an HOUR behind. On top of that so few people in here are wearing masks, and were all here because were sick. This is a medical office to help keep illness away and they can't ask patients to put on a mask?! Especially as so many people just cough without covering their mouths?

Very fast and efficient experience! Best Urgent Care I have been to and there were 3 patients ahead of me when I checked in. The front desk worker was kind and called to verify my insurance quickly. The MA communicated well and explained everything she was doing, she even called me back for vitals before my insurance had been verified. The FNP was kind and knowledgeable. He saw me within minutes, wrote a prescription, gave me care instructions, and a consult for follow up care within minutes of the MA finishing her assessment. Great team! I will come back whenever I need an Urgent Care.

The staff are very professional and accommodating from start to finish. My provider was knowledgeable and took care of the problem immediately. I walked-in feeling 4/10 pain and an hour later my problem is resolving and I’m nearly pain free. Thank you so much

Online appointment setting and check in simple. Front desk, med assistant and doctor very kind and helpful. This location has always been my go to for urgent care

This would have been a bad experience had it not been for Tamar. My nav was sending me all over SA to get to this place. She was so sweet, and patient and understanding. She calmed me down, walked me through a solution and made sure my appt wasn’t cancelled. In spite of all that I still saw someone in a very timely manner. Everyone was so professional and helpful. These guys are staying in my contacts list. And Tamar deserves a big raise!!!

This office was so quick and friendly. I stopped at a closer urgent care before coming here and glad I chose this one. They’re efficient and professional. It was almost closing time and they were still very welcoming. If you don’t feel well, they will take care of you.

The check-in process was very easy, making a payment was easy, & the visit was excellent. The staff, nurse & doctor were all very kind, friendly, caring & happy. The wait time was under 10 minutes. Thank-you for taking such good care of me. I would recommend this office for your Urgent Care. 5 🌟 🌟 🌟 🌟 🌟

Checked in online easily. Everyone was in the waiting room with the same symptoms as me so I was afraid I was going to be written off as a bad cold. Thankfully the lovely PA took her time and determined I needed chest X-rays. They were kind and thorough. Will go back again if needed but I sure hope I don’t!

I’ve been to NextCare a few times between myself and taking family members, and it had always been an excellent experience. We’ve never had to wait long, and the process is efficient. We were quickly diagnosed and sent on our way with what we needed. I greatly appreciate that - no one wants to sit around a doctor’s office waiting when feeling bad! All of the staff is friendly and helpful. Thanks for taking care of us!

Office was professional and diagnosed treated me quickly. It’s very hard to get into your primary doctor and I had a pleasant experience. Wait was about an hour but for a Sunday afternoon in San Antonio, this was acceptable for urgent care.

I made an appointment, then was forced to wait in line like everyone else. Then, I was left in a patient room for an hour, after which I walked out. Their response? 8 hours later they "canceled" my appointment so I couldn't leave negative feedback about the experience. To add insult to injury, I got a call several hours later asking about my prescription. They didn't even know I hadn't seen a provider!!! Never had this experience before, but very shady tactics today. They forget that patients have choice when it comes to medical care and I'll be taking my business elsewhere.

My son was taken back within minutes of completing his intake paperwork, easily done with my phone. Treated, released and follow up care instructions given with a more thorough exam than his own primary care provider had given him. I would recommend NextCare to everyone in need of urgent medical attention.

NextCare had always taken good care of me and my family when needed. They take VA patients, have quick wait times, clean facilities, online scheduling, and have fantastic providers and staff. Highly recommend compared to other urgent care businesses in the area.

Fast and Friendly service! My son had wrist pain and we went in for x-rays. Loved how they cared for him and everyone was very approachable and knowledgeable. Totally recommended.

Great professional caring staff, always nice and understanding. Easy to book an appointment, upload all forms and documents prior your visit which makes your experience more convenient and you get to see the specialist faster! Totally recommend!

I was able to get in and out quickly. Other places were video chats or two plus day wait times. Doctor and nurse very professional, answered all my questions before leaving. Thank you for starting me on the path to healthy sooner rather than later.

If I could NOT give a star, that would be great. This place was terrible. My husband and I waited for 2.5 HOURS even though we had an appointment. They had no way of knowing when he would be seen, just to go back to the car. There were only 3 people working in the entire place, and he was sick as a dog. Eventually my husband was let inside the building, where he waited an additional 30 minutes to even be seen. There seemed to be no other cars outside, we kept wondering what in the world they were even doing in there. Unfortunately our insurance recommended this place and we will not be back. When he was finally seen, they told him it was allergies, gave him no prescription but told him just to take over the counter stuff which we already figured.

Been here twice and they’re quick, friendly, efficient. I’m going to see my grandmother today and was feeling a sore throat - wanted to rule all the major things out. They cleared me and sent me on my way. The place is super clean and not at all cold and intimidating like most medical facilities. Great people! I highly recommend.