We love Petland. They have a great selection of pets and the staff are knowledgeable. We’ve purchased many of our little pets here over the years. We recommend coming here to buy your next little family member. :)

Horrible service. Sold me a sick sugar glider that died after a week. Have continuously been in contact with the store for months who repeatedly told me that they would replace it when they had that same color morph come in. I have the call recordings of these interactions. I called today for an update and the owner told me her employees would never say that, I offered to send her my call recordings and she said she didnt need them because the employee that sold me the animal would know better than to say that. I spent over $500 for animal that was sick and died. Owner said her gliders are yellow because they pee on themselves (not true) and before she cut me off on the call I didn't get the chance to tell her I had a necropsy done on the glider they sold me and it DID die from illness not from loneliness like she said. She recommends keeping gliders together within a matter of days instead of following medical advice of separation periods to ensure sickness/parasites cannot be transmitted between your pets. -necropsy was 450, did not go to vet because glider died before the appointment, you repeatedly said you wouldn't leave a glider without a cage mate for more than a few days even those there should be a quarantine period which you mentioned you would do for birds but not gliders. They can and do use the bathroom everywhere but they groom themselves and if their fur is white, it should stay white not turn yellow.

Petland is a wonderful place! I love how customers can interact with the animals. It helps in the decision-making process and also helps to socialize the animals. The staff is friendly, although usually stretched fairly thin. Safari nights on Thursday nights are fantastic! Such a great weekly event for the kids and a wonderful way for everyone to learn more about the animals.

I have to say that I really appreciate Connor and his assistance. He was always so sweet and kind when I’d go in, which was just about every day. I never had any issues with any of the workers, however, this older woman was the rudest person I’ve ever encountered there. I used to go in daily, but now I’ll never go back in because of her. She’s extremely snide/rude and should not work in the customer service industry if she’s going to act this way. The unfortunate thing is that I’m pretty sure she’s the owner. I was going to buy a ferret, which is upwards of 400$, but she was rude and has now lost my business. I’d recommend going somewhere else- she doesn’t deserve your time or money. You can try Clark’s Pet Emporium or another local business, since I’ve never had any issues there.

Went in to purchase fish. The employees were helpful and knowledgeable. The manager was out on the floor also and was helping people. They carry a large variety of fish and aquatic creatures. They can even special order for you. They also have a good variety of small, fuzzy animals, amphibians, and birds. I will visit here again.

Every time I go in to buy something I've noticed that the prices on the tags and the prices in their system don't match. The prices in the system seem to be $10+ higher than the posted price. Animal products don't fluctuate that quickly, stop trying to raise prices that quickly and stop trying to rake over your customers by charging outrageous mark-ups for products that literally don't fluctuate that quickly according to competitor's prices. Your store is always immaculate and your selection is top notch but your prices need to be more consistent and competitive.

Horrible business for the well being of animals. Employees blatantly know about animals with ringworm on the floor, and are still sold. Came here trying to buy two males and ended up getting a make and a female. Had to come back to switch it out I already had 3 males therefore I could not have a female. An employee let us know the rats we were looking at on the floor more than likely have ringworm and had to get a younger ray from the back he sent us home with that still ended up having ringworm and spreading to all of my other rats.

This is my favorite petstore in Albuquerque, and the staff really seem to love animals. My only complaint was that the wings of the parakeet I got were clipped too short, which made him fall fast to the floor. I worried that he would be hurt. Even though he would step up on my finger, it took awhile for him to actually trust me. I'm guessing it didn't help that the parakeets were in a bin in the store where people reached in from above, which is anxiety-producing for birds. I would recommend clipping only one wing. Otherwise, I love this petstore.

This place is so awesome! I love seeing all the different animals.

Staff are super wonderful, prices are great. Great place to go for dog treats that aren't your usual store bought crud. My girl loves the pigs ears which are 15 for $10.

I’ve visited Petland plenty of times and always had good experiences. I met the owner once who recommended a few extra grooming items that have come in handy. They have a large selection and reasonable prices for many pets.

Love the small town feel. The owner is extremely knowledgeable. They let my daughter with autism hold a bird when she is struggling with depression because it helps her so much.

Absolutely love how much this place has improved over the last six months. The store looks beautiful and spotless, animals well taken care of and fish look great! Marvelous food, treat, cage, terrarium and even fish medication selections! Came in for some ich medication for my fish, left with a bunch of beautiful aquarium plants and more knowledge than I had before. Wonderfully kind and patient staff who ensured I had everything I needed. Thank you!

This pet store is great! The employees are very knowledgeable, and they always take time to answer my questions. Great service!

This was a fun pet store. You could tell they really love the pets. It's interesting that all the men have the same haircut and beard's style. all the staff war jungle seemed uniforms, which I really enjoyed. the animals are on the expensive side. But this way, you're sure that the pet will go to a good home. That will actually value the pet. They had oxygow's they had cockatoos they had little parrots that was wonderful. This place had the most expensive Beta fish. I have ever seen $30 for a fancy Beta fish. But this place also had the best way of keeping a displaying their bed of fish I have ever seen..

Clean, happy, socialized animals, loving and devoted staff. I’m currently searching for a female Eclectus Parrot because I saw they adopted one out many years ago. I stopped by to check out their birds and they were wonderful to speak with and evaluate. If they had had the bird I was looking for I would have worked with them happily. Terrie is a wonderful person. Sometimes the brightest stars burn the hottest-bringing with them hate and drama. This is the kind of person Terrie is-truly an amazing person. And sometimes amazing, kind people are taken advantage of. That’s why there are negative reviews at all about her. She’s wonderful and ignore them. They don’t have the Bird I’m looking for but they had beautiful well socialized Quakers, Conures, and budgies. No Macaws currently or Cockatoos, etc.

Everyone here is so friendly I love to come here to have my bird claws clip but the problem is when I tell them to not clip my birds wings but they still do it and I don't really appreciate it besides that I love this place