(Translated by Google) This time I give a star, but it is not because of the MAGNIFICENT treatment of María and her partner who are a charm and super professionals. This bad evaluation comes from the mistreatment received by the doctor of said clinic. I don't know her name, I can only say that she is dyed blonde and not Spanish. I tell the facts: I was giving my laser session on my face and this time I was accompanied by my boyfriend. He received a call from the doctor and left the room to attend to her. At that time I didn't even notice because I was with María in the middle of the session and when I finished and left the room, all told very sore and wanting to rest, LA BLONDE calls me (to identify her) and says: "Excuse me, is that your companion?", to which I answer yes. He tells me in a very rude way: "You have to ask permission for him to come in, he can't be around here", to which I reply that I've asked permission, otherwise I wouldn't be inside. He answers me by telling me and telling me off that he's wandering down the hall talking on the phone. I answer that what does he tell me, that I was literally burning my face with a laser, I am going to be attentive to whether or not my boyfriend leaves the room, I also told him that I do not work there, that I I do not know these rules, which in any case should draw the attention of the people who work there, that I am a CUSTOMER (who by the way pays their salary), how am I going to know the rules and how am I going to notify them when I am in full session. To all this, as she went on and on, I already turned around and left her with the word in her mouth, because one was making me very nervous and two was super sore. I don't think it's anyone's fault, but I think that as a client I shouldn't take any anger, that my boyfriend isn't my son, that he's old enough to be told that he can't do that. I would like this lady doctor to apologize publicly for this medium and I will be happy to correct this review because I have been there 8 times and 8 times 10 out of 10, but you cannot speak with such arrogance and bad manners to a client, it is not normal I treat my clients very, very well, more than anything because they pay my salary. All the best (Original) Esta vez doy una estrella, pero no es por el MAGNIFICO trado de María y su compañera que son un encanto y super profesionales. Esta mala valoración viene POR EL MALTRATO recibido por la médico de dicha clínica. Desconozco su nombre, solo puedo decir que es rubia teñida y no española. Relato los hechos: Yo me encontraba dándome mi sesión de laser en la cara y esta vez estaba acompañado por mi novio. Este recibió una llamada del médico y salió de la sala para atenderla. Yo en ese momento ni me percaté porque estaba con María en plena sesión y cuando terminé y salí de la sala, todo sea dicho muy dolorido y con ganas de descansar, me llama LA RUBIA (para identificarla) y me dice: "¿Perdona, ese es tu acompañante?", a lo que le respondo que sí. Me dice de muy malas formas: "Tienes que pedir permiso para que entre, no puede estar por aquí", a lo que le respondo que he pedido permiso, de lo contrario no estaría dentro. Me contesta diciéndome y echándome la bronca que está deambulando por el pasillo hablando por teléfono. Yo le contesto que a mí qué me cuenta, que yo estaba literalmente quemándome la cara con un laser, yo que voy a estar atento a que si mi novio sale o no de la sala, además le dije que yo no trabajo allí, que yo desconozco esas normas, que en todo caso debería de llamar la atención a las personas que trabajan allí, que yo soy un CLIENTE (que por cierto paga su sueldo), cómo voy yo a saber las normas y cómo voy a darle el aviso cuando estoy en plena sesión. A todo esto, como ella seguía y seguía, yo ya me di la vuelta y la dejé con la palabra en la boca, porque uno me estaba poniendo muy nervioso y dos estaba super dolorido. No considero que la culpa sea de nadie, pero creo que yo como cliente no me debo de llevar ninguna bronca, que mi novio no es mi hijo, que tiene ya edad para que le indiquen a él que eso no puede hacerlo. Me gustaría que esta señora doctora se disculpara públicamente por este medio y estaré encantado de corregir esta reseña porque he ido allí 8 veces y 8 veces 10 de 10, pero no se puede hablar con esa prepotencia y malas formas a un cliente, no es normal, yo a mis clientes los trato muy muy bien, más que nada porque pagan mi sueldo. Un saludo

I got scammed. They have canceled my appointment more than 5 times and even when I was at my clinic I had to leave. I had an appointment for Alcalá and they canceled it. Then I had another one for tomorrow in Campo de las Unidas and it's gone. I need help. I gave 800 euros for a full body.

We were referred from Islazul to this center and very badly they put a lot of gel on me, they told me that it was more powerful and that I didn't need anything more than one pass but it didn't hit me in the face as I had hired nothing professional, my friend felt the same way. by this lady and they do not inform us when they are going to open the center that I had contracted

Fatal customer treatment by Hedonai after the absorption of Vivanta. It doesn't matter what you have contracted, they will give you the sessions that they see fit, excusing that the contract you had at Vivanta is not compatible with Hedonai. They have never contacted me to renegotiate the contract that I already finished paying and that they do not want to accept. A shame, an example of a company that does not know how to treat its regular customers. On top of the fact that they close stores overnight, without relocating appointments to other centers, they notify you the day before by SMS and you find out how to make an appointment again at another center. Of course, at least 2 more months of waiting... I will not contract anything with them again, and of course I will not recommend them to anyone.

Excellent laser hair removal service provided by director Ainhoa, a professional person with great knowledge in her field, empathetic, gives excellent recommendations, attentive and serious in her work. 100% recommended, he is a person who knows how to run the center autonomously. I'm sure I'll have more treatments.

Delighted with the treatment they always give me. I treat with delicacy and always asking how you feel, it is my reference beauty center and I don't want to try another. A 10 above all for the treatment of Vero and Lidia, who, since I already know them, always take care of me. It is a trust that you gain if they can always take care of you. Totally recommended!!

My mother signed up for a bonus with them and they told her that they would give her another extra session. What was your surprise when you tried to make an appointment for the gift session and they acted crazy. They say it is no longer valid. Be careful if you contract something with them, very good words to pay and sign but 0 compliance with what they say! They have lost 2 clients.

I took an offer of two bonuses of 5 sessions each. Over time, of course, the sessions become more distant, since the need for them decreases. My surprise was that when I went to request the last ones I had left, they told me they had expired. Each bonus according to the contract expires after 5 years, but that same contract specifies that in the event that the sessions are not necessary or expire, they would be refunded. I have complained to them by email, by phone, sent burofax....and I'm still waiting The only responses received by email and by phone were only evasive ones and sessions not given. I'm still waiting.

(Translated by Google) Shame on the site, to sell you more sessions they are very ready, then the waiting list is two months.... Come on, if for some reason you can't go on the day of the appointment, wait at least another three months. I do not recommend at all. (Original) Vergüenza de sitio, para venderte mas sesiones estan muy listos, luego la lista de espera es de dos mes.... vamos que si por alguna razón el día de la cita no puedes ir, espera mínimo otros tres meses. No lo recomiendo en absoluto.

I highlight the work of Claudia (dark-haired girl) in Hedonai Campo de las Unidas. Very professional and friendly.

I changed to this center because at the one on Isla Azul I couldn't do my treatment every 3 months since they never had an appointment even by calling the day they told you the schedule was open, they have a clear problem with this. I have already been to Campo de las Unidas about 5 times and they always give me my appointment on time so that I can carry out my treatment well. Vero is a great professional, she advises you and gives you excellent treatment. Without a doubt it will always be my reference center.

Eye! They are scammers, they have closed stores, without prior notice, leaving people without treatments and they do not return the money😡

They never have appointments available. A scam if you get a bonus.

Of all the Hedonai I have been to, they have always treated me very well. All the girls are gorgeous (Irene, Valeria, Ainhoa...) This last time Claudia assisted me and the truth is that she was very professional, dedicating her time to doing the session perfectly and making sure it didn't bother me too much. Furthermore, they always give me a solution to find a space and give me an appointment. All the best!

(Translated by Google) Dr. Jessica Rojas is an excellent professional. Maximum punctuality in all sessions and effective treatments. (Original) La Dra. Jessica Rojas es una excelente profesional. Puntualidad máxima en todas las sesiones y tratamientos efectivos.

(Translated by Google) Delighted with the result of the facial aesthetic medicine treatments carried out with Dr. Jessica Rojas and with the treatment of the team and the director Ainhoa. All very close! I recommend it to you!! (Original) Encantada con el resultado de los tratamientos de medicina estética en facial realizado con la Dra Jessica Rojas y con el trato del equipo y la directora Ainhoa. Todas muy cercanas!! Os lo recomiendo!!

(Translated by Google) I am waxing my whole body and it is an incredible center, very professional and attentive, especially Veronica, whenever I go I ask her to please attend to me (Original) Yo me estoy depilando todo el cuerpo y es un centro increíble, muy profesionales y atentas, en especial Veronica, siempre que voy pido que por favor, me atienda ella

(Translated by Google) Very good treatment, impeccable service from each of its technicians with a special mention for Vero, who is the one who performs the sessions for me, for several years now. I recommend this center and its technicians 100%. (Original) Muy buen trato, servicio impecable de cada una de sus técnicos con mención especial para Vero que es quien me realiza las sesiones, durante varios años ya. Recomiendo este centro y sus técnicos 100%.

(Translated by Google) I was very happy because I was treated by great professionals and the service was excellent. I have been to many Hedonai centers and I will stick with this one. In addition, the space is very well cared for and clean. (Original) Quedé muy contenta porque me atendieron grandes profesionales y el servicio fue excelente. He estado en muchos centros Hedonai y me quedaré con este. Además, el espacio está muy cuidado y limpio.

(Translated by Google) Exceptional treatment! Very happy with the workers of this center (especially with Ainhoa), close professionals who, in addition to doing their job well, know how to advise the client. Also, there is no problem of availability of appointments. In short, a 10! (Original) ¡Trato excepcional! Muy contenta con las trabajadoras de este centro (especialmente con Ainhoa), profesionales cercanas que, además de hacer bien su trabajo, saben asesorar al cliente. Además, no hay problema de disponibilidad de citas. En definitiva, un 10!

(Translated by Google) I have been going to have laser hair removal there for three years and dealing with the staff has always been very pleasant and correct. They have answered all the doubts I have had and the hair removal is bearing fruit perfectly. (Original) Voy a hacerme la depilación láser allí desde hace tres años y el trato con el personal siempre ha sido muy agradable y correcto. Me han respondido a todas las dudas que he tenido y la depilación está dando sus frutos perfectamente.

Due to a problem between the switchboard and Hedonai in Campo de las Unidas, my appointment was nowhere to be found. Even so, Ainhoa, the person in charge of this Hedonai, when she saw the problem, treated me anyway even though she did not have time nor is it her role to do the hair removal sessions. Very grateful for not having had to come another day and for the excellent and professional treatment on his part (this is the second time he has done me the favor). Thank you so much :)

I want to give 5 ⭐️ to Valeria!! It is a pleasure to find someone so professional, attentive and who cares that the treatment gives you the best results. Plus, we had a super nice little chat and it flew by! ☺️

I am delighted with Hedonai, I have only had two sessions and I already notice the result quite a bit. It has been the best decision of my life without a doubt, and the lovely girls always have the best treatment and are super friendly. I feel very comfortable, I recommend it 100%