It is the first time that I have gone to the clinical veterinary hospital in Madrid and it has been a unique experience, I have gone with my dog ​​Chiqui, with kidney failure, she has been admitted for 2 days, and they have informed me of every detail at all times, I want to thank Jorge and Patricia, have behaved like true professionals, unfortunately it has not been possible to save her life despite all the efforts, this week I will be with her saying goodbye, to put her to sleep so that she can be happy, a very strong greeting to everyone veterinary clinical hospital team.

Nuestra experiencia ha sido muy buena durante el tiempo que hemos estado llevando a nuestro compañero a su tratamiento de quimioterapia. Nos tuvimos que despedir de él hace poco pero sabemos que todo el tiempo estuvo en las mejores manos y llevo su tratamiento con una calidad de vida total, el siempre ha ido encantado a su sesión y feliz. Gracias a Elena y Sara y a todo el equipo. Yoko ❤️

I don't know how they will treat the animals...because of the very good reviews but I have been sending a daily contact form for more than a week to make an appointment for my dog ​​and I have not received a response. They don't even answer the phone, I have called 36 times, not one more, not one less and either they don't pick up or they communicate. The attention to animals will be exquisite but the attention to humans is disastrous and very very frustrating when you are looking for help for your furry friend.

(Translated by Google) I give it two stars because the (interim) vets treated my dog ​​very well, especially the girl who attended her on the first day of the ER, Patricia. But there are things that seem surreal to me. The first is the head of the hospitalization and emergency service, Mari Ángeles, professionals as disastrous and lacking in empathy as she makes you even question where you have left your animal. Literally saying things like: "Shut up, you won't find out later and you'll interrupt me" and "I have more things to do", not to mention that all the evidence that we attached to the case had not been reviewed. 0 love for animals or respect for the suffering we have when we go there in critical situations with our pets (OUR FAMILY MEMBERS!), Finally my dog ​​died and didn't even look us in the face to tell us anything, that's love and vocation YES LORD. We have been trying for a week to get the reports of the tests and days that he spent there in hospital and the phone ALWAYS communicates and they never answer it, when we call another phone that we find they tell us that if we think that the man who answers the phone is our puchimbol... It looks like something out of a movie. On the other hand, when rotating so many veterinarians, the data escapes them, they tell a little about each other's case, but little more than the basics... (Original) Le doy dos estrellas porque las veterinarias (interinas) trataron muy bien a mi perrita, en especial la chica que la atendió el primer día de urgencias, Patricia. Pero hay cosas que me parecen surrealistas. La primera la jefa del servicio de hospitalización y urgencias, Mari Ángeles, profesionales tan nefastas y con falta de empatía como ella hacen que te cuestiones incluso dónde has dejado a tu animal. Diciendo literalmente cosas como: "Cállate que luego no me enteras y me interrumpes" y "Tengo mas cosas que hacer", por no hablar de que no se había revisado todas las pruebas que adjuntamos del caso. 0 amor por los animales ni respeto del sufrimiento que tenemos cuando vamos allí en situaciones críticas con nuestras mascotas(NUESTROS FAMILIARES!), Finalmente mi perrita murió y ni nos miró a la cara a decirnos nada, eso es amor y vocación SÍ SEÑOR. Llevamos intentando una semana que nos den los informes de las pruebas y días que pasó allí de hospitalización y el teléfono SIEMPRE comunicando y nunca lo cogen, cuando llamamos a otro teléfono que encontramos nos dicen que si pensamos que el señor que nos coge el teléfono es nuestro puchimbol... Me parece de película. Por otro lado al rotar tanto de veterinarios se les escapan los datos, se cuentan un poco del caso de unos a otros, pero poco mas de lo básico...

Molly os agradeció hasta el final todo lo que hicísteis por ella. Se fue tranquila y sin más dolor. Muy agradecidas con la vete que la acompañó hasta el último momento, fue un amor. Gracias a todo el equipo, con el cariño y el apoyo que te dan.

As veterinarians are fantastic, the issue of organization is already a little more chaotic

(Translated by Google) A very young but highly professional team, they work as a great unit. Perfect. Layka and we thank you. (Original) Un equipo humano muy joven pero altamente profesionales , trabajan como una gran unidad. Perfecto. Layka y nosotros os damos las gracias.

(Translated by Google) I am Zeus's father. In that hospital they operated on my knee (his ligaments were torn) and it was perfect, he ran and walked very well but once he ate a chicken bone and he was treated by a veterinarian that I will not name And he diagnosed a gastritis, I doubted that and I told him that he would look for more that for me he had something else, they did a stomach and intestinal echo and they did not see anything and it continued that it was gastritis. he ate very little, he only tasted food like that It took about a week until on October 28 he woke me up at 1.30 in the morning vomiting blood and there it stayed. I took him to the hospital where he arrived without signs and I sent him to do an autopsy where he revealed that he died of a bone chicken in the esophagus that pierced it. The vet recognized his mistake and told me that the normal thing and his experience told him that while there he would vomit, but he did not. And my Zeus left me because of a mistake Hopefully that won't happen to anyone again. That the veterinarian learns from that serious mistake and the others also learn that you have to do anything to save the life of a little thing as beautiful as pets (Original) Soy el papá de Zeus .en ese hospital me lo operaron de una rodilla ( se le rompieron los ligamentos ) y quedó perfecto, corría y caminaba muy bien pero una ves se comió un hueso de pollo y lo atendió una veterinaria que no voy a nombrar y le diagnosticó una gastritis ,yo dudaba se eso y le dije que buscará más que para mí tenía algo más ,le hicieron un eco estomacal y de instestinos y no vieron nada y seguía que era una gastritis .comía muy poco solo probaba la comida así paso como una semana hasta que el día 28 de octubre me despertó a la 1,30 de la mañana vomitando sangre y allí se me quedó .lo lleve al hospital donde llegó sin signos y le mandé hacer una autopsia donde reveló que murió por un hueso de pollo en el esófago que lo perforó . La veterinaria me reconoció su error y me dijo que lo normal y su experiencia le decía que estando allí vomitara.pero él no lo hacía . Y mi Zeus se me fue por un error Ojalá eso no vuelva a pasarle a ninguno .que la veterinaria aprenda de ese grave error y los demás también aprendan que hay que hacer cualquier cosa por salvarle la vida a una cosita tan bella como son las mascotas

(Translated by Google) The clinic is fine, but the waiting time is usually quite high. Doctors well in general, although there are some exceptions. (Original) La clínica bien, pero el tiempo de espera siempre suele ser algo elevado. Los doctores bien en general, aunque hay algunas excepción.

(Translated by Google) A very good and efficient veterinary hospital in the analysis and treatment of pets. We took our dog to the ER on Monday night and the professionals treated us impeccably. Then we go to the consultation and the veterinary doctor, totally interested in solving our pet's problem. A first class service from all the hospital staff. Highly highly recommended!! 👌 👍 (Original) Un hospital veterinario muy bueno y eficiente en los análisis y tratamiento de mascotas. Llevamos a nuestra perrita el lunes noche a Urgencias y el trato de los profesionales impecable. Luego acudimos a la consulta y el médico veterinario, totalmente interesado en la solución del problema de nuestra mascota. Un servicio de primera de todo el personal del hospital. Muy, muy recomendado!! 👌 👍

(Translated by Google) I regret taking my little dog (8 years old). A trauma specialist operated on his bladder on March 3. They recommended keeping him catheterized and he was hospitalized for 15 days. When they sent him home, still with the catheter in place, he had gone from weighing 4 kilos to 1,750. On Saturday, the 26th, we took him to the emergency room at 8:00 p.m. because he could hardly walk and they sent him home. At 11 p.m. we had to go back and they saw that he was hypoglycemic and hypertensive. They charged me a fortune and ended up recommending euthanasia on March 28. Painful. In emergencies very young people without supervision or a minimum of empathy. So much economic effort and so much struggle of my little animal for nothing. I would not recommend anyone to take their pet there. (Original) Me arrepiento de haber llevado a mi perrito (8 años). Lo operó de vejiga un especialista en traumatologia el 3 de marzo. Recomendaron mantenerlo sondado y estuvo 15 días ingresado. Cuando lo mandaron a casa, todavía con la sonda puesta, había pasado de pesar 4 kilos a 1.750. El sábado, 26, lo llevamos a urgencias a las 20 horas porque casi no podía andar y nos lo mandaron a casa. A las 23 tuvimos que volver y ya vieron que estaba hipoglucemico e hipertenso. Me cobraron un dineral y acabaron recomendando la eutanasia el 28 de marzo. Penoso. En urgencias gente muy joven sin supervisión ni un mínimo de empatia. Tanto esfuerzo económico y tanta lucha de mi animalito para nada. No recomendaría a nadie que lleve a su mascota allí.

(Translated by Google) I have always been delighted with the quality of the assistance and the professionals, but I had a bad experience with my dog ​​the last time I went. I was treated by a vet (I will not say his name) and my dog ​​almost lost his eye for something that according to the "did not matter". Finally I had to take him to another veterinarian through the emergency room where they put him in the operating room directly and even then I don't know if he will lose his eye. I am disappointed because I have always left my pets in the hands of the UCM veterinary professionals and I did not expect something like that (Original) Siempre que he ido he quedado encantada con la calidad de la asistencia y de los profesionales, pero tuve una mala experiencia con mi perro la última vez que fui. Me atendió un veterinario (no diré su nombre) y mi perro casi pierde el ojo por algo que según el "no tenía importancia". Finalmente le tuve que llevar por urgencias a otra veterinaria donde le metieron en quirófano directamente y aún así no se si perderá el ojo. Estoy decepcionada porque siempre he dejado a mis mascotas en manos de los profesionales de la veterinaria UCM y no esperaba algo así

(Translated by Google) Don't be fooled by the cheap tinsel at this center, located on Madrid's golden mile. After the spotless cleanliness of designer bathrooms, another more difficult to detect poverty hides, which comes to light when the surface is scratched a little. The attention is deplorable, the worst thing that has ever happened to me and it is not worth what it is paid for. The patient is not the important thing. After the eminence of the head of his gynecological team, Dr. Ándres Sacristán, they will not find empathy or support in their processes. Just the massive ego of a medical divo who has long since lost love for his profession. Beware of touching the ego of the aforementioned doctor, he does not admit a reply. They will be swept from your office with great decorum. Continuation of an outdated system, which ignores the patient, for the greater glory of the doctor. Is there anything more sacred to a woman than her desire to be a mother? I do not think so. If you want a good professional to take care of you and accompany you, in something so intimate. DO NOT GO UNDER ANY CONCEPT TO THIS CENTER. I have lived it in my flesh and I do not want anyone else to go through what I am going through. Thanks for your NO help Dr Sacristán, the delays derived from your bad performance will harm me for a long time. Keep cultivating eminence in this center, where it has already been proven that they do not love women. (Original) No se dejen engañar por los oropeles de saldo de este centro, situado en la milla de oro de Madrid. Tras la limpieza impoluta de los cuartos de baño de diseño, se esconde otra pobredumbre más difícil de detectar, que sale a la luz cuando se rasca un poco la superficie. La atención es deplorable, lo peor que me ha pasado nunca y no vale de ningún modo lo que se paga. El paciente, no es lo importante. Tras la eminencia del jefe de su equipo ginecológico el Dr Ándres Sacristán, no van a encontrar empatía, ni acompañamiento en sus procesos. Solo el ego mayúsculo de un divo de la medicina que hace tiempo que perdió el amor por su profesión. Cuidado con tocarle el ego al citado doctor, no admite réplica. Serán barridos de su consulta con mucho decoro. Continuación de un sistema ya caduco, que obvia a la paciente, para mayor gloria del médico. ¿Existe algo más sagrado para una mujer que su deseo de ser madre? No lo creo. Si desean un buen profesional que las cuide y acompañe, en algo tan íntimo. NO ACUDAN BAJO NINGÚN CONCEPTO A ESTE CENTRO. Yo lo he vivido en mis carnes y no quiero que nadie más pase, por lo que estoy pasando yo. Gracias por su NO ayuda Dr Sacristán, los retrasos derivados de su mala actuación me van a perjudicar mucho tiempo. Siga cultivando la eminencia en este centro, donde ya ha quedado probado, que no aman a las mujeres.

(Translated by Google) We have arrived late and have not wanted to assist us or give us an alternative. After asking for time at work for nothing, it has only been 15 minutes because of a problem with the surroundings. Very bad treatment (Original) Hemos llegado tarde y no han querido atendernos ni darnos una alternativa. Después de pedir tiempo en el trabajo para nada, tan sólo han sido 15 minutos por un problema con el cercanías. Muy mal trato

(Translated by Google) Much appointment to "13:48" and a lot of technology, but they take an hour of delay in the consultations and nobody notifies you (Original) Mucho dar cita a "13:48" y mucha tecnología, pero llevan una hora de retraso en las consultas y nadie te avisa

(Translated by Google) They had me waiting for 40 minutes, I had an hour at 10 and there was no one, the endocrinologist Belmar immediately told me in an inappropriate tone, if Dr has seen you recently (I do not remember the name) I do not know what I talked because I had not seen any endocrine there this year, he did not like the way he addressed me, he was only interested in selling the diet of protein products, very unpleasant, he repeated me 4 times that they worked there like that, I did not like his I try, the last time I went to an endocrinologist in Sanitas Milenium, they just want to sell you those products, but they are not interested in giving you a traditional diet, this one specifically referred me to the nutritionist, we will not go back to this center to see no endocrine (Original) Me tuvieron esperando 40 min, tenía hora a las 10 y no había nadie, la endocrina Belmar nada más entrar me dijo en un tono no adecuado, si ya te ha visto hace poco el Dr (no recuerdo el nombre) no se de que me hablaba porque no me había visto ningún endocrino allí este año, no gustó nada su forma de dirigirse a mi, solo estaba interesada en vender la dieta de productos proteicos, muy antipática, me repitió 4 veces que allí trabajaban así, no me gusto nada su trato, la última vez que a acudí a un endocrino en sanitas Milenium igual, solo quieren venderte esos productos, sino ni se interesan en darte una dieta tradicional, esta en concreto me derivó al nutricionista, vamos que no volveré a este centro a ver a ningún endocrino

(Translated by Google) I went for a traumatology consultation, they told me that my dog ​​had a torn cruciate ligament and had to operate... after two more opinions, I went to the hospital and according to what they saw, he had a different diagnosis and a muscle was sore. They put him on medication and the next day the dog has stopped limping and is happy again. It shows that for them it is not a business... I will certainly return for any questions. (Original) He ido para una consulta de traumatologia, me indicaron que mi perro tenía ligamento cruzado roto y tenía que operar.. después de dos opiniones más, fui al hospital y según le vieron diagnóstico diferente y tenía dolorido un músculo. Le ponen medicación y al día siguiente el perro ha dejado de cojear y vuelve a estar feliz.. Se nota que para ellos no es un negocio.. sin duda volveré para cualquier consulta.

NOTHING RECOMMENDED. I really regret having taken my dog ​​to this hospital because it is a hospital like I am an astronaut. And as for Doctor Elena (Oncologist), who was recommended to me as one of the best, I wanted the best for my dog ​​who had skin cancer, a mast cell tumor, she has not done any tests to see if any organs were affected. or not, he has only done an analysis and has not checked to see how the chemotherapy was doing. On Thursday, February 29, I sent her an email to tell her what was happening to my dog ​​and she still hasn't answered me and that's another thing, no one answers your phone, there is no way to contact them if something happens to your pet. They tell you to take them to the emergency room, but their emergency room also works terribly. I took him to another VETSIA hospital and they did the tests that Doctor Elena did not do, but we arrived very late at Vetsia, he has died.

(Translated by Google) Totally recommendable Specialists of all kinds. Close deal. They treat pets with great care and attention. They strictly adhere to the protocol. They are not cheap. The way to contact is by mail, and that makes the feedback slow down. (Original) Totalmente recomendable. Especialistas de todo tipo. Trato cercano. Atienden a las mascotas con mucho cariño y atención. Cumplen el protocolo estrictamente. No son baratos. La forma de contactar es a través de mail, y eso hace que el feedback se relentice.

(Translated by Google) The best vets, without a doubt. I came to this hospital with my evicted dog from another private clinic where they proposed to euthanize him because they didn't know what was wrong with him. Thanks to Ángel Soto and the infectious department, he went ahead. That was eight years ago. Now Fernando and his wonderful digestive team are bringing you. The students are also very nice. I recommend it to everyone. (Original) Los mejores veterinarios, sin lugar a dudas. Llegué a este hospital con mi perro desahuciado de otra clínica privada donde me propusieron sacrificarlo porque no sabían qué le pasaba. Gracias a Ángel Soto y al departamento de infecciosas salió adelante. De eso hace ya ocho años. Ahora le lleva Fernando y su maravilloso equipo de digestivo. Los estudiantes también son muy majos. Lo recomiendo a todo el mundo.

(Translated by Google) Thanks for everything (Original) Gracias por todo

(Translated by Google) Professionals like the crown of a pine tree. They operated on my labrador with a cleft palate a few weeks ago, a rather complicated operation, and it could not have been better. Dr. Jesús María Fernández, specialized in maxillofacial, has carried out the entire process, analysis and diagnosis and the operation itself. Total delivery, professionalism and also very pleasant. Your team of doctors and students - assistants also wonderful, fantastic deal. Yoda, my little dog, has been hospitalized twice and both times he has been in the best hands and with the best care. The affection they receive is very noticeable. All 10! (Original) Profesionales como la copa de un pino. Operaron hace unas semanas a mi labrador de paladar hendido, una operación bastante complicada, y no ha podido salir mejor. El Dr. Jesús María Fernández, especializado en maxilofacial, ha realizado todo el proceso, análisis y diagnóstico y la propia operación. Entrega total, profesionalidad y además muy agradable. Su equipo de doctoras y estudiantes - ayudantes también una maravilla, un trato fantástico. Yoda, mi perrito, ha estado hospitalizado 2 veces y las dos veces ha estado en las mejores manos y con los mejores cuidados. Se nota mucho el cariño que reciben. ¡Todo de 10!

(Translated by Google) Clean clinic, nice. They serve you quickly. The gynecology team is good and very attentive. The waiting room has a free water machine and a paid coffee machine. (Original) Clínica limpia, agradable. Te atienden rápidamente. El equipo de ginecología es bueno y muy atentos. La sala de espera tiene maquina de agua expondedora gratis y de café de pago.

(Translated by Google) I have had the bad luck of making a telephone consultation with one of her doctors through Sanitas, at this moment I find myself seeing where I should report her because said doctor hid the reason for my consultation in the report issued and falsified my symptoms by putting in the report things that weren't to justify asking for unnecessary testing (I'd like to know the ulterior motive for that). Horrible, I will not allow my health to be played with like that. ONE MORE SHAME: they respond to the review in public that they want to know what has happened to improve, you bother to write in private and ask for their response and they do not deign to answer. If you need to trust your health center, that they do not want to play with you just to get more evidence, this is not the place. Just look at how many 1 stars it has, and it sure is because it does not let us put zero to publish. (Original) He tenido la mala suerte de a través de Sanitas realizar consulta telefónica con una de sus doctoras, en este momento me encuentro viendo en qué lugares debo denunciarla porque dicha doctora ocultó en el informe emitido el motivo de mi consulta y falseó mis síntomas poniendo en el informe cosas que no eran así para justificar el pedir pruebas innecesarias (me gustaría saber el motivo oculto para ello). Horrible, no pienso permitir que se juegue así con mi salud. UNA VERGÜENZA MÁS: te responden a la reseña en público que quieren saber que ha sucedido para mejorar, te molestas en escribes en privado y les pides su contestación y no se dignan a contestar. Si necesitáis confiar en vuestro centro de salud, que no quieran jugar con vosotros solo para sacar más pruebas, este no es el lugar. Simplemente mirar qué cantidad de 1 estrellas que tiene, y seguro que es porque no nos deja poner cero para publicar.

(Translated by Google) I went with a diagnosis of a clot, to have a coagulation study done and Dr. Maite (neurology) sent me to social security .... I wonder ... Why do I pay then? Most likely, this is my last month at Sanitas ... That person shouldn't be a doctor ..... (Original) Fuí con un diagnósitco de coágulo , para que me hagan un estudia de coagulación y la doctora Maite (neurología) me mandó a la seguridad social.... me pregunto..Para que PAGO entonces?? Muy probablemente , este sea mi último mes en Sanitas... Esa persona no debería ser doctora.....

(Translated by Google) Have a consultation with Dr. Maria. To have an antibiotic overcrowded is optimal. But for a more private and more careful consultation. Better to seek a more private gynicology center to have a more adequate attention. (Original) Tive una consulta con la dra María. Para tener atestado de antibiótico es ótima. Pero para una consulta más privada y con más cuidado. Mejor procurar un centro de gynicologia más privado para tener una atención más adequada.

(Translated by Google) Waiting time for a consultation with shift: 1 hour! Unacceptable. On the paper that is printed on arrival he says that they commit to 15 minutes of waiting. I do not understand why to pay for private health if the wait is endless (Original) Tiempo de espera para una consulta con turno: 1 hora! Inaceptable. En el papel que se imprime al llegar dice que se comprometen a 15 minutos de espera. No entiendo para que pagar salud privada si la espera es interminable

(Translated by Google) A lot of professionalism and very good people, they took great care of my dog ​​and advised me on all the doubts I had, if my pet needs it I will come back for sure, affordable price. (Original) Mucha profesionalidad y muy buena gente, atendieron de maravilla a mi perro y me asesoraron sobre todas las dudas que tenía, si lo necesita mi mascota volveré seguro, precio asequible.

(Translated by Google) Congratulations to all the professionals who are part of the teams of Dr. Ángel Soto and Dr. María Suárez Redondo, especially for their work and dedication to my cat Pancho. Thank you very much because after 9 months of ordeal of veterinary clinics they have managed to cure his paw (Original) Felicitaciones para todos los profesionales que forman parte de los equipos del Dr. Ángel Soto y de la Dra. María Suárez Redondo especialmente a su trabajo y dedicación hacia mi gato Pancho Muchas gracias porque después de 9 meses de calvario de clínicas veterinarias han conseguido curar su patita

Tuve que llevar a mi perrita Sombra hace unos días y la verdad es que solo tengo palabras de agradecimiento y admiración, llegamos por la mañana, le hicieron pruebas y en pocas horas la habían detectado el problema operado y estaban llamándonos para darnos noticias de ella, tan feliz ha sido allí que incluso no quería irse esta tarde cuando la han dado el alta. Gracias por cuidar tan bien de ella, se nota la pasión que tenéis por los animales, gracias por tenerla tan mimada, ha sido una suerte encontraros, siempre que lo necesite volveré.

A 10 in good treatment of animals and a 10 in veterinary knowledge and equipment. Very very happy. They finally gave me a solution to a problem that I had already consulted with three other veterinarians. Also, since there are students in consultation, they explain everything great. Thanks to Joaquín Cerdeira in reproduction consultation, Gustavo Ortiz in surgery and everyone else. Thank you for your good work. 🙏

€165 paid and they have not prescribed or recommended anything else I can do to stop my rabbit from coughing. In a week they call me to give me the results of the analysis (€104.2)… Before it was a “public” veterinary hospital or at least with prices that were close to public. Right now the price is the same as any private veterinarian. I understand that everything goes up, but, for example, in 2018 exotic follow-up consultation €13.00, today €30. In 2018, an exotic x-ray of a rabbit, €11, today they charged me €48. They have also clarified to me that the first consultation in general medicine is €40 and for a specialist it is €70…. It has nothing public, it is the same or more expensive than many private veterinarians. Returning home with €165 less and without any forecast of improvement in your animal is the most efficient way to tell you that we have become an idiotic society.

Very good professionals

(Translated by Google) A wonderful professional attention, affection for animals and their owners. Quick diagnoses. I took my Labrador puppy, imagine the disgust you carry with worry, anxiety all together with an exploding bomb. Look that I have been to veterinarians very little due to such a serious emergency, but here at the Veterinary Clinic Hospital, it is the best option you can have in taking your pet. My cured labrador with his usual joy. Thank you really for a brilliant professionalism, it shows that it is vocational. (Original) Una maravillosa atención profesionalizada, cariño con los animales y con sus dueños. Rapidez en los diagnósticos. Llevé a mi labrador cachorro, imagínese el disgusto que llevas con la preocupación , ansiedad todo junto una bomba en explosión. Mira qué he ido a veterinarios muy poco por urgencia tan grave pero aquí en el Hospital Clínico Veterinario, es la mejor opción que puedas tener en llevar a tu mascota. Mi labrador curado y con su alegría de siempre. Gracias de verdad por una profesionalidad brillante se nota que es de vocación.

(Translated by Google) My first experience in the hospital and I am very grateful for the treatment and professionalism that they have had with my dog. It was a dental issue that is not dealt with in other clinics and the intervention has gone very well. Thanks (Original) Mi primera experiencia en el hospital y estoy muy agradecida por el trato y profesionalidad que han tenido con mi perra. Era un tema odontológico que no tratan en otras clínicas y la intervención ha salido muy bien. Gracias

(Translated by Google) Superb attention from the dermatology department (Original) Magnifica atención del departamento de dermatología

(Translated by Google) My experience at this hospital has been very positive. They have very qualified professionals and the attention is very good. Highly recommended. (Original) Mi experiencia en este hospital ha sido muy positiva. Tienen unos profesionales muy cualificados y la atención es muy buena. Muy recomendable.

(Translated by Google) Dermatology, very happy, noticeable improvement after time with other treatments. Affordable prices and pleasant treatment. (Original) Dermatología, muy contenta mejoría notable después de tiempo con otros tratamientos. Precios asequibles y trato agradable.

(Translated by Google) The UCM veterinary clinical hospital has highly qualified clinical staff covering very different specializations. It also includes hospitalization, rehabilitation and multiple operating rooms. If you have leishmaniasis problems with your dog, I highly recommend making an appointment, I think on Mondays, with Guadalupe Miró; that woman is brilliant. The hospital also has a consultation for exotic animals. Its service may be slightly more expensive than a smaller clinic, but in exchange it offers the possibility of undergoing multiple tests on the same day at the same location if necessary. As a vet, I recommend it. (And no, I don't work there) (Original) El hospital clínico veterinario de la UCM cuenta con personal clínico muy cualificado y que abarca muy distintas especializaciones. Incluye además, servicios de hospitalización, rehabilitación y múltiples quirófanos. Si tienes problemas de leishmaniasis con tu perro, recomiendo muy encarecidamente pedir cita creo que los lunes, con Guadalupe Miró; esa mujer es brillante. El hospital cuenta también con consulta para animales exóticos. Puede que su servicio sea ligeramente más caro que una clínica menor, pero a cambio ofrece la posibilidad de pasar por múltiples pruebas en el mismo día en el mismo lugar en caso de ser necesarias. Yo como veterinario, lo recomiendo. (Y no, no trabajo ahí)

(Translated by Google) Cleanliness, professionalism, very good treatment and excellent veterinarians and surgeons. (Original) Limpieza, profesionalidad,muy buen trato y unos veterinarios y cirujanos excelentes.

(Translated by Google) Can someone tell me if the first consultation has to be paid? I have an appointment next week and I don't know if I have to pay for something or not (Original) Alguien me puede decir si hay que pagar la primera consulta? Tengo cita la semana que viene y no se si tengo que pagar algo o no

(Translated by Google) Excellent attention. Good diagnosis. Very happy. (Original) Excelente atención. Buen diagnostico. Muy contentos.

(Translated by Google) Ozone treatment for pain 10, (Original) El tratamiento con Ozono para el dolor de 10,

(Translated by Google) Excellent treatment (Original) Trato excelente

(Translated by Google) Very friendly and very professional and you can't tell that it is not money that matters to them, you can see the vocation and love for animals, thank you for everything (Original) Muy amables y muy profesionales y se no nota que no es el dinero lo que les importa.se nota la vocación y cariño por los animales gracias por todo

(Translated by Google) I am delighted, super professionals, and of course at a total affordable price, treatments and revisions included in the price, super happy (Original) Estoy encantada, súper profesionales, y desde luego a un precio asequible total, tratamientos y revisiones incluidas en el precio, supercontenta

(Translated by Google) Very good attention first. (Original) Muy buena atención de primera.

(Translated by Google) Good professionals and good treatment (Original) Buenos profesionales y buen trato

(Translated by Google) Very good truth. Fast and efficient. They operated on my dog ​​and everything went very well. Very professional. María Suárez is an extraordinary professional surgeon, and very clear, apart from giving an exquisite human treatment. Thanks for everything. (Original) Muy bien la verdad. Rápidos y eficientes. Operaron q mi perra y se todo fue muy bien. Muy profesionales. María Suárez es una cirujana extraordinaria profesional, y muy clara, a parte de dispensar un trato humano exquisito. Gracias por todo.

(Translated by Google) Very professional (Original) Muy profesionales

(Translated by Google) Very good attention, helpful and quite professional as far as I can see (Original) Muy buenas atención, serviciales y bastante profesionales hasta donde he podido ver

(Translated by Google) Large. Specialized care (Original) Amplio. Atención especializada

(Translated by Google) They are charming with the dog and since they have treated him he has improved a lot (Original) Son encantadores con el perro y desde que lo tratan ha mejorado muchísimo

(Translated by Google) Good treatment, I leave with the feeling that the diagnosis is correct after several visited veterinarians who have been taking blind steps or downplaying the problem. Of course, it is not cheap. (Original) Buen trato, salgo con la sensación de que el diagnóstico es correcto después de varios veterinarios visitados que han ido dando pasos de ciego o quitando importancia al problema. Eso sí, barato no es.

(Translated by Google) Ideal for our animals. Professionals and media. I recommend it. (Original) Ideal para nuestros animales. Profesionales y medios. Lo recomiendo.

(Translated by Google) Very badly overlooked by traumatology. Impossible to talk to him. No interest in my questions and say that my dog ​​is very sore. Very upset it had never happened to me. You don't even answer my email. Desperate I had to go elsewhere. I don't understand it since I have had very good experience in other specialties. (Original) Muy mal desantedida por parte de traumatologia. Imposible hablar con el. Ningun interes sobre mis preguntas y decir que mi perro esta muy dolorido. Muy disgustada nunca me había pasado. Ni contestas a mi correo. Desesperada he tenido que ir a otro sitio. No lo entiendo ya que yo he tenido muy buena experiencia en otras especialidades.

(Translated by Google) Happy with the attention, infinitely recommended ... After looking for many alternatives, I decided to come here and the truth is that the professionalism, the excellent attention, the love that they radiate for the animals, and above all the time dedicated to caring for my pet and being interested in its history, is priceless. . 1 hour consultation ... and a fairly consistent price. In front of the 15 minutes of attention in any clinic. I came to oncology and the speed with which they summoned me, the urgency they gave to my pet's case and the attention in general is that it is priceless !!!! Very, very grateful. Determined to do whatever treatment is necessary for my little one to get ahead with you. They give me the confidence I was looking for and needed to feel ... thank you very much !!! Infinitely, but infinitely recommended! (Original) Feliz con la atencion, infinitamente recomendable... Despues de buscar muchas alternativas me decante por venir aca y la verdad es que la profesionalidad, la excelente atencion, el amor que irradian por los animales, y sobre todo el tiempo dedicado a atender a mi mascota e interesarse por su historial, es algo impagable. 1 hora de consulta... y un precio bastante coherente. Frente a los 15 minutos de atencion en cualquier clinica. Vine a oncologia y la rapidez con que me citaron, la urgencia que le dieron al caso de mi mascota y la atencion en general es que no tiene precio!!!! Muy pero muy agradecida. Decidida a hacer el tratamiento que sea necesario para que mi pequeñin salga adelante con ustedes. Me dan la confianza que buscaba y necesitaba sentir... muchas gracias!!! Infinitamente, pero infinitamente recomendable!

(Translated by Google) The most correct thing I have seen in every way, administration, consultation and diagnosis and protocol (Original) Lo más correcto que he visto en todos los sentidos, administración, consulta y diagnóstico y protocolo

(Translated by Google) The best Veterinarian you can imagine. They have all the human and technical resources available for our bichets. 15 years ago when my cat was only 7 months old, his elbow joint was saved after a fall from a 5th floor and 5 years ago it was saved again by the nephrologist Maria Ángeles Daza, a wonderful professional and a charming person, after an operation complicated by a stone that obstructed my redhead's ureter. Since then I have been following up with them and at 15 my cat has become a boy, with no sequelae from his broken elbow and very well controlled for his kidney problem. Unbeatable quality / price ratio. (Original) El mejor Veterinario que te puedas imaginar. Tienen todos los medios humanos y técnicos disponibles para nuestros bichetes. Hace 15 años a mi gato cuando solo tenía 7meses le salvaron la articulación del codo tras una caída de un 5°piso y ya hace 5 se la volvió a salvar la nefróloga Maria Ángeles Daza, maravillosa profesional y un encanto de persona, tras una operación complicada por un cálculo que obstruía el uréter de mi pelirrojo. Desde entonces en seguimiento con ellos y a sus 15 años mi gato está hecho un chaval, sin secuelas de su codo roto y muy controlado de su problema renal. Relación calidad/precio inmejorable.

(Translated by Google) Very professional and good attention (Original) Muy profesionales y buena atención

(Translated by Google) A great Medical Care Center in Madrid, with good facilities and well cared for. And as for the medical staff, they are magnificent professionals. I have to make a special mention and congratulate Dr. Anahi María Serra González, for her great professionalism, first of all, and above all for her great human quality and involvement in the patient's problems. An example to follow. (Original) Un gran Centro de Atención Médica en Madrid, con buenas instalaciones y bien cuidado. Y en cuanto al personal médico, son unos magníficos profesionales. Tengo que hacer una mención especial y felicitar a la Doctora Anahi María Serra González, por su gran profesionalidad lo primero, y sobre todo por su gran calidad humana e implicación en los problemas del paciente. Un ejemplo a seguir.

(Translated by Google) I personally am delighted with this center to do small check-ups and blood tests. It is a clean center and there are never many people. Gynecology consultations usually take a long time but it can also be understood. For the blood tests there are usually 1-2 girls and, although there are many people, they go very fast! For ultrasounds, mammograms and radiographs they are usually punctual. I recommend it for the tranquility it offers. (Original) Yo personalmente estoy encantada con este centro para hacerme pequeñas revisiones y analisis de sangre. Es un centro limpio y nunca hay mucha gente. Las consultas de ginecologia suelen tardar bastante pero tambien se puede entender. Para los analisis de sangre suele haber 1-2 chicas y, aunque haya mucha gente, van muy rapido! Para ecografias, mamografias y radiografias suelen ser puntuales. Yo lo recomiendo por la tranquilidad que ofrecen.

(Translated by Google) NEVER PICK UP THE PHONE !!! 🤒 What do they have it for? A lot of time is wasted in going to the place and only going to reception to consult ... TAKE THE CALLS (Original) NO COGEN EL TELÉFONO NUNCA!!! 🤒 Para que lo tienen !? Se pierde mucho tiempo en ir hasta el lugar y solo pasar a recepción a consultar... ATIENDAN LAS LLAMADAS 🙏🏼

(Translated by Google) they don't pick up the phone ..... disaster (Original) no cogen el teléfono.....desastre

(Translated by Google) One week calling by phone every morning, if it weren't for the answering machine telling me that "I called the Milenium Núñez de Balboa Medical Center," I would think that that phone doesn't exist. Great customer service;). (Original) Una semana llamando por teléfono todas las mañanas, si no fuera porque el contestador me dice que "he llamado al Centro Médico Milenium Núñez de Balboa" pensaría que ese teléfono no existe. Gran atención a clientes ;).

(Translated by Google) Good morning to everyone, especially to the people who are going through a horrible depression or anxiety or panic attacks at this time. I turn to you to tell you my experience and make sure that you get out of these situations. My life full of mistakes, led to in an episode of dissociation due to stress, anxiety and depression, my mind could not go on and it exploded. I was fortunate that the psychiatrist Dr. Anahi Serra attended me, thanks to her dedication and affection to help me, I managed to get out, I continue with treatment, but I have never been happier in my life, than now. I am 62 years old and this happened 7 years ago. Please believe me there is a way out, with the help of the doctor, my life makes sense, hope, joy and strength to move forward with life. Do not give up, ask for help, climb that step to get out of the well, life is worth making that effort. My name is Carmen Peinado, If I can help you with anything, connect with me. A hug and a lot of encouragement. Dr., Serra, passes consultation in this Milenium de Nuñez de Balboa (Original) Buenos días a todos, especialmente a las personas que en éste momento estén pasando una horrible depresión o ataques de ansiedad o de pánico.Me dirijo a vosotros para contaros mi experiencia y aseguraros que se sale de éstas situaciones.Mi vida llena de errores, desembocó en un episodio de disociación por estrés, ansiedad y depresión, mi mente no podía más y estalló.Tuve la suerte de que me atendiera la psiquiatra Dra.Anahí Serra, gracias a su entrega y cariño para ayudarme, conseguí salir, sigo con tratamiento, pero nunca he sido más felíz en mi vida, que ahora.Tengo 62 años y ésto sucedió hace 7 años.Por favor creedme hay salida, con ayuda de la dra., mi vida tiene sentido, ilusión, alegría y fuerza para seguir adelante con la vida. No os rindáis, pedir ayuda, sube ese peldaño para salir del pozo, la vida merece la pena hacer ese esfuerzo. Mi nombre es Carmen Peinado, Si en algo os puedo ayudar, conectar conmigo.Un abrazo y mucho ánimo. La Dra, Serra , pasa consulta en éste Milenium de Nuñez de Balboa

(Translated by Google) Very friendly, very good attention. Both at the reception and with Dr. Ortega. (Original) Muy amables, la atención muy buena. Tanto en la recepción como con el Dr. Ortega.

(Translated by Google) I like everything, it is very clean, and they are very friendly (Original) Me gusta todo ,es muy limpio,y son muy amables

(Translated by Google) 100% recommendable. The treatment to the public is unbeatable. They are very kind, quick and effective. (Original) 100% recomendable. El trato al público es inmejorable. Son muy amables, rápidos y eficaces.

(Translated by Google) Clinic of Sanitas very good in the service, in the treatment and in means. The clinic is perfectly clean, water dispenser, armchairs and armchairs. As for the punctuality that everyone complains about? Gentlemen, we are people each one needs his time for each ailment, we are not machines in which we know what problem he has and that in 5 min is out ... I hope that people who complain about this, in their jobs, will not make anyone wait NEVER and if they do, that is called HYPOCRISY and no, there is no cure. I've been going to the orthopedic surgeon and the rehabilitation doctor for years, and without any problems, they are professionals from head to toe. (Original) Clínica de Sanitas muy buena en el servicio, en el trato y en medios. La clínica está perfectamente limpia, dispensador de agua, butacas y sillones. En cuanto a la puntualidad de la que todo el mundo se queja? Señores, somos personas cada uno necesita su tiempo para cada dolencia, no somos máquinas en la que se sabe que problema tiene y que en 5 min está fuera...espero que a la gente que se queje de esto mismo, en sus trabajos no haga esperar a nadie NUNCA y si lo hacen, a eso se le llama HIPOCRESÍA y no, no hay cura. Llevo años yendo al traumatólogo y al medico rehabilitador y sin pegas con ninguno, son profesionales de los pies a la cabeza.

Tenemos pastor alemán de 11 añoscon muchísima artrosis, estaba tomando pastillas, que ademas de afectar al hígado, no hacia que fuera mucho mejor, de sentaba cada poco. Con el equipo de rehabilitación y traumatología, no sólo no toma pastillas, anda bastante bien y de vez en cuando se permite una carrera, como un campeón. Gracias a Sandra y el equipo. Son adorables

Es la primera vez que hemos ido a consulta. Y salimos bastante contentos

(Translated by Google) If you have a serious health problem, it is the best place where you can go. There is a waiting list of weeks but it is well worth it. I would recommend it 100 times. Super well organized. (Original) Si tienes un problema grave de salud, es el mejor sitio donde puedes acudir. Hay lista de espera de semanas pero merece la pena con creces. Lo recomendaría 100 veces. Super bien organizado.

(Translated by Google) Great professionals, you have to adapt to their schedules for being a university hospital, but it is very worth it in every way! Above all, they are veterinarians of a very high level and perhaps somewhat more altruistic as their income does not depend on treatments... The prices, by the way, are another point to take into account! (Original) Grandes profesionales, toca adaptarse a sus horarios por ser un hospital universitario, pero merece muchísimo la pena en todos los sentidos! Sobretodo son veterinarios de un nivel altísimo y tal vez algo más altruistas al no depender sus ingresos de los tratamientos... Los precios por cierto son otro punto a tener muy en cuenta!

(Translated by Google) I want to thank Rosa Mendoza. A great person and fabulous professional ... I hope you receive everything you give in spades. With people like you the life of our pets will be better (Original) Quiero dar las gracias a Rosa Mendoza. Una gran persona y fabulosa profesional...espero que recibas todo lo que das con creces. Con personas como tu la vida de nuestras mascotas sera mejor

(Translated by Google) The service is good, but they can't test you during the day because of the number of dogs there are. You can wait fifteen days for an X-ray. Higher prices than in private clinics, or otherwise similar. (Original) La atención es buena, pero no pueden hacerte pruebas en el día por la cantidad de perros que hay. Puedes llegar a esperar quince días para una radiografía. Los precios más elevados que en clínicas privadas, o sino similares.

(Translated by Google) The best clinical center in Madrid without a doubt. They have specialists in the veterinary branch that I would not have imagined could exist, specifically I remember a veterinary specialist only in scars and another veterinary specialist who only dedicates herself to the look of cats and with this tells you if she is sick and if she has left life expectancy is unbelievable. It looks like a human hospital with state-of-the-art technology, which is understandable since it is a veterinary clinical hospital where the best veterinary professors are with plenty of experience, doctorates and eminences who teach their students many times when they treat your pet (And although sometimes it is annoying to have so many looks at critical moments you are really having a lot of luck because you are being attended at that moment by a reference of the specialty that is required). As there are so many specialties for such specific things, you have your pet with a very complete attention, attending at the same time an endless number of specialist veterinarians, if necessary, for the same condition, each one specialized in a certain part of the same problem. Incredible. trying to save the life of a pet I had (my great friend and my heart) my vet recommended me to go there to do the impossible because she told me it was the best place and if they couldn't help me there they couldn't anywhere else. I have to say that in three months they did not see me in an hour they told me about all the illnesses that unfortunately I had and finally the veterinary specialist in cat eyes came to see us to tell me how much time she had left to live. And although I left with a broken heart, I have to admit that since then I have not separated from that site for any illness that any of my pets have. The only problem is the number of people there are always and I imagine that with this review I will be making my waiting shift longer, but I don't care if with that I help an animal to live with the greatest dignity and help possible 😌 (Original) El mejor centro clínico de Madrid sin duda. Tienen especialistas de rama de la veterinaria que no hubiera imaginado que pudiera existir, en concreto recuerdo una veterinaria especialista solo en cicatrices y otra veterinaria especialista qué solo se dedica a la mirada de los gatos y con ello te dice si está enfermo y si le queda esperanza de vida, es increíble. Parece un hospital humano con tecnología punta lo que es comprensible puesto que es un Hospital clínico veterinario donde están los mejores profesores de veterinaria con experiencia sobrada, doctorados y eminencias que enseñan a sus alumnos muchas veces cuando tratan a tu mascota (Y aunque a veces es molesto tener tantas miradas en momentos críticos realmente estás teniendo mucha suerte porque te está atendiendo en ese momento una referencia de la especialidad que se requiere). Al haber tantas especialidades para cosas tan concretas tienes a tu mascota con una atención muy completa atendiéndole a la vez un sin fin de veterinarios especialistas, si es necesario, para una misma afección, cada uno especializado en una determinada parte de un mismo problema. Increíble. intentando salvarle la vida a una mascota que tuve(mi gran amigo y mi corazón) mi veterinaria me recomendó ir allí para hacer ya lo imposible porque me dijo que era el mejor sitio y si ahí no podían ayudarme no podrían en ningún otro lado. Tengo que decir que lo que en tres meses no me vieron en una hora me comentaron todas las enfermedades que desgraciadamente tenía y finalmente vino a atendernos la veterinaria especialista en la mirada de los gatos para comentarme cuánto tiempo le quedaba de vida. Y aunque me fui con el corazón roto tengo que reconocer que desde entonces no me he separado de ese sitio para cualquier enfermedad que tenga cualquiera de mis mascotas. El único problema que tiene es la cantidad de gente que siempre hay y me imagino que con esta reseña estaré haciendo mi turno de espera más largo, pero no me importa si con eso ayudo a un animal a vivir con la mayor dignidad y ayuda posible 😌

Las doctoras residentes que te reciben y te mantienen informado, son un encanto. El jefe de endoscopias muy profesional.

They never, ever, ever provide a report on what they do to your dog, when you get them to send you something similar to a report, it goes without a professional signature, it's a Word that you can make yourself and full of errors about the medication he takes or what it is. the diagnosis with which he arrived. Vague explanations about your dog's condition, I do not recommend it, they completely ignore the veterinarian's code of ethics. If you are already making visits, try asking for a report (obviously signed by a member of staff) and you will see the ordeal you are going to experience. For my part, I filed a complaint with the veterinary college and was looking for more information to seek legal action, and after months of going, tests and ultrasounds done, I basically don't know anything about the condition of my dog, well yes, but on the other hand veterinarian who does give me reports and explains each step he takes. For nephrological issues I do not recommend it at all, apart from the fact that they do not even measure a value as necessary as SDMA in analyses.

Although they were full on the weekend, they gave us the addresses of other centers to care for my dog.

Highly highly recommended, but don't value it only as a last option. There are great staff and depending on which illnesses it is better to catch them on time.

The best there is by far

There are excellent professionals in this hospital. I recommend it if your pet has a serious problem. They saved mine's life.

Good facilities and incredible professionals who treat both the animals and the people we accompany them phenomenally. Empathy, professionalism and human quality from the first to the last worker, from doctors to administration staff. For me, a team of heroes and heroines. Thank you!

They are wonderful, super professionals, they take very good care of the dogs, at least in my case I had to do emergency surgery on a Pug dog who had a lot of stones in her bladder and was suffering from anuria. They have informed me of everything and have treated with great care and professionalism; Students stay with them at night and they also charge much less than any veterinarian. Maybe it takes them a little longer to receive you and it's harder for you to get in touch by phone because there are so many dogs, but I really highly recommend it.

En la parte estética no es el lugar más atractivo del mundo pero es amplio y lo fundamental, hay muy buenos profesionales que es lo que importa.

(Translated by Google) Love with animals. And very good service. (Original) Cariños con los animales. Y la atención muy buena.

(Translated by Google) Very good professionals (Original) Muy buenos profesionales

(Translated by Google) The best for your pet 😘 (Original) Lo mejor para tu mascota 😘

(Translated by Google) A 10, great and full professionals (Original) Un 10, genial y profesionales a tope

(Translated by Google) Very well organized. The staff is highly qualified, and the treatment is excellent (Original) Muy bien organizado. El personal es altamente cualificado, y el trato excelente

(Translated by Google) I am delighted with how well they looked at my dog, they are the best (Original) Estoy encantada de lo bien que an mirado a mi perrita son los mejores

(Translated by Google) The best professionals in all specialties. (Original) Los mejores profesionales en todas las especialidades.

(Translated by Google) Various negative experiences in recent months 1. Quite poor trauma specialist care. An X-ray and a run, no positive diagnostic results. 2. Visit to the ophthalmologist. I have an hour at 1:40 p.m. He receives me at 15.05. Good attention. 3. I have written three times within 2 weeks to ask for test results to be emailed to me and I'm still waiting. 2 weeks later and 3 reminders. The phone or try. They never get it. (Original) Varias experiencias negativas en los últimos meses 1. Atención de especialista en traumatología bastante deficiente. Una radiografía y a correr, ningún resultado positivo en el diagnóstico. 2. Visita al oftalmólogo. Tengo hora a las 13.40. Me recibe a las 15.05. Atención buena. 3. He escrito tres veces en el plazo de 2 semanas para pedir que me envien por email el resultado de unas pruebas y sigo esperando. 2 semanas después y 3 recordatorios. El teléfono ni intentarlo. Nunca lo cogen.

(Translated by Google) To disgust, with the issue of deadlines in the response of the antigen test. My partner was waiting for the results and they took longer to notify him than they indicated at first. On the positive side, except that, the attention and the facilities are very good. But for certain things, it rewards speed, and this was one of them, when it was the deadline that they had indicated. (Original) A disgusto, con el tema de los plazos en la respuesta del test de antigenos. Mi pareja, estaba esperando a los resultados y tardaron en avisarle más de lo que le indicaron en un principio. Como lado positivo, excepto eso, la atención y las instalaciones, están muy bien. Pero para ciertas cosas, premia la rapidez, y esta era una de ellas, cuando era el plazo que nos habían indicado.

(Translated by Google) I love this medical center, it has very well set up the topic of medical appointments through the Sanitas App, there is usually not much queue for consultations and the specialists are quite good. Good security measures. (Original) Me encanta este centro médico, tiene muy bien montado el tema de citas médicas mediante la App de Sanitas, no suele haber mucha cola para las consultas y los especialistas son bastante buenos. Buenas medidas de seguridad.

(Translated by Google) A bit small But high level of professionalism (Original) Un pelín pequeño Pero alto nivel en profesionalidad

(Translated by Google) Absolute disaster in telephone attention. Hours pass and it is always busy ... Impossible to contact !! Where is the concept of continuous improvement that the one who responds to these comments preaches so much? (Original) Desastre absoluto en atención telefónica. Pasan las horas y siempre esta ocupados... Imposible contactar !! Dónde está el concepto de mejora contínua que tanto predica el que responde a estos comentarios?

(Translated by Google) I visit this center for the Nutrition service and it makes me angry that what they want is to sell you their products instead of teaching you to "eat well" but hey, in the end it is like almost all centers of this type .... On the other hand waiting times and so on are quite reasonable and on time. (Original) Visito este centro por el servicio de Nutrición y me da rabia que lo que quieren es venderte sus productos en lugar de enseñarte a "comer bien" pero bueno, al final es como casi todos los centros de este tipo.... Por otra parte los tiempos de espera y demás son bastante razonables y puntuales.

(Translated by Google) Bad attention (Original) Mala atencion

(Translated by Google) Hello good afternoon. Tomorrow 11/01/2021 will they open? (Original) Hola buenas tardes. Mañana 11/01/2021 abrirán?

(Translated by Google) They don't answer the phone. You can take two days to give you an appointment and then they will dispatch you in 2 minutes, without almost paying attention, insurance, the best-built business of the century and we like fools continue to fall (Original) No atienden el telefono. ya puedes tirarte dos dias para q te den una cita y luego te van a despachar en 2 minutos, sin casi prestarte atencion, los seguros, el negocio mejor montado del siglo y nosotros como tontos seguimos cayendo

(Translated by Google) This morning I went to this center at 9:15 for an analysis. I am amazed, in the middle of the pandemic and security measures were conspicuous by their absence. The analysis waiting area was full of people and there was no person from Sanitas who control the situation. The normal thing is that they forced us to keep our distances, they took us out to the streets and warned us ... all together !! Of course I have not been waiting, and I have not done the tests. I still do not believe it that these security aspects are not taken care of in this situation and less in a health center (Original) Esta mañana he acudido a este centro a las 9 y cuarto para realizarme un análisis.Estoy asombrada,en plena pandemia y las medidas de seguridad brillaban por su ausencia.La zona de espera de análisis llena de gente y no había ninguna persona de Sanitas que controlarse la situación. Lo normal es que obligasen a guardar las distancias,nos sacasen a la calle y nos fuesen avisando...todos juntos!! Por supuesto no me he quedado esperando,y no me he hecho los análisis. Todavía no me lo creo que no se cuiden esos aspectos de seguridad en esta situación y menos en unicentro de salud

(Translated by Google) He had an appointment at 9:30 in hematology. It turns out that due to a system error my turn arrived at 11:00. If it is already known that the system does not work, the logical thing is to call by name. In this way, we save from causing 1 and 30 minutes of waiting for your patients. It is not the first problem in this center, ATTENTION they cancel the appointments by calling you with a hidden number, if you do not answer, you show up for the appointment for nothing. They should have more options, email, sms, cancel it in the app, etc. (Original) Tenia cita a las 9:30 en hematología . Resulta que por un error del sistema mi turno llegó a las 11:00. Si ya se sabe que el sistema no funciona, lo lógico es llamar por nombre. Así nos ahorramos causar esperas de 1h y 30min a tus pacientes. No es el primer problema en este centro, ATENCIÓN cancelan las citas llamándote con número oculto, como no contestes, te presentas a la cita para nada. Deberían tener mas opciones, email, sms, cancelarla en la app, etc.

(Translated by Google) Please how slow for blood tests, incredible. I have always gone to Sanitas la Moraleja, tremendous speed, on Saturdays for analysis, now closed, I have come here. Unfortunately I am an expert in getting blood drawn .. So I do not understand the slowness of this site, at least on Saturday. (Original) Por favor que lentitud para las pruebas de sangre, increíble. Siempre he ido a Sanitas la Moraleja, rapidez tremenda, en sábados para análisis, ahora cerrado, he venido aquí. Lamentablemente soy experta en que me saquen sangre.. Por lo que no entiendo la lentitud de este sitio, al menos en sábado.

(Translated by Google) Very good attention from Dr. Sacristán. Delighted with the visit. My only recommendation is that they update the location of the center on Google. It appears in Nuñez de Balboa 108, which is correct, but the point places it in Nuñez de Balboa corner with Don Ramón de la Cruz. I attach a photo. (Original) Muy buena atención del doctor Sacristán. Encantada con la visita. Mi única recomendación es que actualicen la ubicación del centro en Google. Aparece en Nuñez de Balboa 108, lo cuál es correcto, pero el punto lo sitúa en Nuñez de Balboa esquina con Don Ramón de la Cruz. Adjunto foto.

(Translated by Google) Excellent service always. (Original) Excelente servicio siempre.

(Translated by Google) Congratulations to the team, especially to the nurse and assistants who have been this afternoon, the best of the best, I thank you very much for your service and patience. Great professionals. A thousand applause. girls Thank you. (Original) Felicitaciones al equipo, en especial a la enfermera y auxiliares que han estado esta tarde, lo mejor de lo mejor, les agradezco muchísimo su servicio y paciencia. Grandes profesionales. Mil aplausos. chicas. Gracias.

(Translated by Google) The management of the analytics room needs to be improved. A single nurse to do the registration and extractions ... In 45 minutes only 3 patients have passed. (Original) Hay que mejorar la gestión de la sala de analítica. Una única enfermera para hacer el registro y extracciones... En 45 minutos apenas han pasado 3 pacientes.

(Translated by Google) regular (Original) regular

(Translated by Google) They discovered that I didn't need anything for my thyroid (Original) Me descubrieron que no me hacía falta nada para el tiroides

(Translated by Google) Dr. Sacristán's gynecology and obstetrics team is sensational. Cristina, María and José María have taken all my twin pregnancy. They have been super respectful, human, empathic and rigorous in their work and thanks to them I have two girls as two suns, when the prognosis was unfavorable. They are professionals like the glass of a pine. You spend the time you need to answer questions. The nursing staff is also lovely, without exception. All the nurses have treated me for years with great affection. They are professional, attentive. Really, a ten. Thanks, team. (Original) El equipo de ginecología y obstetricia del Dr. Sacristán es sensacional. Cristina, María y José María han llevado todo mi embarazo gemelar. Han sido super respetuosos, humanos, empáticos y rigurosos en su labor y gracias a ellos tengo dos niñas como dos soles, cuando el pronóstico era poco favorable. Son unos profesionales como la copa de un pino. Te dedican el tiempo que necesites en resolver dudas. El personal de enfermería es también encantador, sin excepción. Todas las enfermeras me han atendido durante años con muchísimo cariño. Son profesionales, atentas. De verdad, un diez. Gracias, equipo.

(Translated by Google) Interesting and very millenium place of Sanitas (Original) Lugar interesantes y muy millenium de Sanitas

(Translated by Google) Good attention (Original) Buena atencion

(Translated by Google) A perfect clinic (Original) Una clínica perfecta

Un atención fantástica, agradables y profesionales. Mi perro se sintió cómodo y tranquilo a pesar de que la consulta fue larga. Muchas gracias a todos los que le atendieron.

Buenísima atención. Es un hospital. Si quieres q tú perro esté bien atendido, este es el lugar No lo dudes

Muy buenos profesionales. Profesores de universidad especialistas en cada rama. Muy buena organización y colaboración entre especialistas Si tu mascota tiene problemas de salud, este es el lugar

gracias a marta varela y por su equipo sin olvidarme de los grandes alumnos q en todo momento an prestado la mejor atención ami caballo artax n gracias a todo el conjunto por vuestro servicio y atención

(Translated by Google) Personally, they were very kind and the veterinary cardiopulmonary specialist was very attentive to me. I don't know his name, but I am the owner of the cat named Nico that I had a consultation on March 22. I am eternally grateful for the comfort he offered me when he gave me the bad news. about my Nico's health. Thank you all (Original) Personalmente fueron muy amables y la veterinaria especialista en cardiopulmonar fue muy atenta conmigo no se su nombre pero soy la dueña del gato llamado nico que tuve consulta el día 22 de marzo, estoy eternamente agradecida por el consuelo que me ofreció cuando me dio la mala noticia sobre la salud de mi Nico. Gracias a todos

(Translated by Google) We went to have my dog ​​have a root canal done on his tusk (it was black and split) and in fact they even had to redo the tip of the tusk a second time because the first reconstruction didn't last and everything went perfectly. They treat you very well (and your pet too) and they explain absolutely everything to you. In total there have been one consultation and two operating rooms and all the staff have been charming at all times. The price has been very affordable, both for the visit and for the first endodontics (with complete anesthesia) and the second reconstruction has not been charged to us. Recommendable. (Original) Fuimos a que le hicieran una endodoncia a mi perro en el colmillo (lo tenía negro y partido) y de hecho incluso le tuvieron que rehacer la punta del colmillo una segunda vez porque la primera reconstrucción no duró y todo ha ido perfecto. Te tratan muy bien (y a tu mascota también) y te explican absolutamente todo. En total han sido una consulta y dos quirófanos y todo el personal ha sido encantador en todo momento. El precio ha sido muy asequible tanto el de la visita como el de la primera endodoncia (con anestesia completa) y la segunda reconstrucción no nos la han cobrado. Recomendable.

(Translated by Google) After 1 year with various veterinary centers studying and treating the case of my dog ​​with Cushing, I arrived at this hospital. In a matter of 6 months, my dog ​​has been showing the first positive results of improvement and being able to live a quality of life with a chronic disease. The endocrine Paula is spectacular how she is treating us and helping us in this case. Highly recommended. EYE you have to go with patience and plenty of time 🙃 (Original) Después de 1 año con varios centros veterinarios estudiando y tratando el caso de mi perra con cushing, llegue a este hospital. En cuestión de 6 meses, mi perra ha ido mostrando los primeros resultados positivos de mejoría y de poder vivir una calidad de vida con una enfermedad crónica. La endocrina Paula es espectacular como nos está tratando y ayudando en este caso. Muy recomendable. OJO hay que ir con paciencia y tiempo de sobra 🙃

(Translated by Google) The attention has been ten. I left my little son in the best hands. Quesito will soon undergo surgery and I am sure that everything will continue to be great. Thank you very much for taking care of me Gustavo. (Original) La atención a sido de diez. En las mejores manos deje a.mi hijo pequeño. Quesito pronto sera operado y estoy seguro que todo seguirá estupendamente. Mil gracias por atenderme Gustavo.

(Translated by Google) Great professionals, it shows that they like their work. Speed ​​and seriousness. They come to any point in Spain. (Original) Grandes profesionales se les nota que les gusta su trabajo. Rapidez y seriedad. Vienen a cualqier punto de España.

(Translated by Google) It is difficult to contact them by phone. Too far, difficult to locate and complicated access. Very good alternative for the clinical follow-up of pets. (Original) Es difícil contactar telefónicamente con ellos. Demasiado lejos, difícil localización y complicado acceso. Muy buena alternativa para el seguimiento clínico d t máscota.

(Translated by Google) Pretty good, it's like a social security hospital but for animals. We took a cat that fell from a fourth floor. He was hospitalized for five days in which we were very calm that our pet would be well cared for. The interventions were expensive but it must be recognized that they have advanced means. The worst thing is that it is old a little left. (Original) Bastante bien, es como un hospital de la seguridad social pero para animales. Nosotros llevamos a un gato que se cayó de un cuarto piso. Estuvo internado cinco días en los que estuvimos muy tranquilos de que nuestra mascota estaría bien atendida. Las intervenciones eran caras pero hay que reconocer que disponen de medios avanzados. Lo peor es que está viejo un poco dejado.

(Translated by Google) The only inconvenience that I put, is that depending on the employee who is at the window, they charge you one price or another. You have to be careful, because if they make you go 3 times to control the same pathology, and at the initiative of the veterinarian, it does not seem logical to me that they charge as a diagnostic consultation or even with some small intervention. This is not clear to them, I think. It can go out for a peak, and it does not compensate you. Since they learn and teach with your dog, they also benefit from your visit. (Original) El único inconveniente q le pongo, es q según la empleada q esté en ventanilla, te cobran un precio u otro. Hay q andar con cuidado, pq si te hacen ir 3 veces por control de una misma patología, y por iniciativa del veterinario, no me parece lógico que cobren como una consulta de diagnóstico o incluso con alguna pequeña intervención. Esto no lo tienen ellos claro, pienso. Te puede salir por un pico, y no te compensa. Ya que aprenden y enseñan con tu perro, ellos también le sacan beneficio a tu visita.

(Translated by Google) It is a large and well-equipped hospital. But they lack tact and could improve their attention. My dog ​​was stung 5 times to draw blood!!! a bit useless (Original) Es un hospital amplio y bien equipado. Pero les falta tacto y podrían mejorar su atención. A mi perrita le picaron 5 veces para sacarle sangre!!! Un poco inútiles

(Translated by Google) The best place to take the dogs. The best professionals, the best facilities and the best prices. Dr. Jesús Rodríguez Quirós, Traumatologist, excellent professional. He operated on my dog ​​and it was perfect. (Original) El mejor sitio para llevar a los perros. Los mejores profesionales, las mejores instalaciones y los mejores precios. El doctor Jesús Rodríguez Quirós, Traumatólogo, excelente profesional. Operó a mi perro y quedó perfecto.

The best professionals are there

Una estrella y porque no se puede dar menos! Tenemos una urgencia con un caballo que se está muriendo y nos dicen que no podemos llevar al caballo porque está cerrado porque TODOS LOS MÉDICOS ESTÁN EN SICAB? Entonces de hospital tiene bien poco es una vergüenza que dejen morir así a animales y se hagan llamar HOSPITAL VETERINARIO

Muy contentos de conocer este hospital y todos los que trabajan en traumatología, que están atendiendo a mi perrita Tina y que la acaban de operar.

December 29 at 7:30am We went to the emergency room due to a complication due to childbirth, a person attended to me telling me that even though it is an emergency hospital, they do not attend to emergencies because there is no one to attend to them and that he is very sorry. Consequences: puppy dead for not even seeing the dog checked. Highly recommended hospital.

Some scoundrels charged me €130 in November 2023 and today, March 4, 2024, I still have no news, I have looked for a life elsewhere because of course the most important thing is my dog. I have written them a lot of emails and called but to no avail. How they have deceived me with the effort it took to pay for both sides.

The best professionals, the best treatment and the best care both in emergencies and in the consultations of the different specialists. Very good telephone service. Incredible weekend emergencies. They have attended to our dog after a very quick telephone service, at 2 in the morning on a Saturday in less than half an hour from when we called and took her. And so whenever we have needed it. Thank you!

Everything is perfect, the attention of the veterinarians and the students is 10! They did laparoscopic surgery on my dog, and the next day she was like new.

Everything perfect, especially the treatment received. The students are great and the teachers are the same, they explain everything very well, they have had surgery on my dog ​​and the truth is that they are super happy. I recommend it.