I stepped into Ben Bridge looking for a Rolex GMT MASTER II for marking the occasion of 20 years as an Air Force pilot. Isabel explained the difficult situation they are in with demand far out stripping supply, and guided me to the only pieces in stock which included a beautiful 31mm Oyster Perpetual. We traded stories and I realized it would be an amazing gift for my grandmother who didn't grow up with much and always showered me with love. Isabel was fantastic to work with and had extensive knowledge regarding Rolex history, and functionality of the watch. Her pleasant demeanor sealed the deal and I knew the watch would be the perfect gift for my grandmother. I can't wait to surprise her!

Everyone at Ben Bridge, security staff and sales person especially Wany is a so professional and kind. I’ve been looking to have my first Rolex for my whole life and they give me that chance to have one before my upcoming birthday. I’m so glad that I’ve got OP 31mm a very classic timepiece so I can wear this timepiece in my daily life. Also, I still hope that I will have a chance to buy my husband’s first Rolex very soon as well. Again, thank you so much Wany and Tina!!

I wanted to get a Datejust to commemorate my daughter's birth and maybe one day pass it on to her. Spencer went above and beyond to help me acquire my first Rolex, a beautiful rose gold datejust with Wimbledon dial. Even with all my impatient calls, Spencer still provided the best customer service anyone could imagine. Every single detail was paid attention to at Ben Bridge Riverside. Spencer even set the time on my new watch to get it ready for me to wear right away on pick up day. This place knows how to make me feel special :) If you need jewelry, watches...., trust me, this is the place to go to.

I had a wonderful experience dealing with Ben Bridge and specifically Tina, their store manager. Tina was extremely friendly and patient. She answered all my questions and it was obvious she was very knowledgeable. I would not hesitate to refer others.

Renee was absolutely awesome!!! She was very helpful and took her time with us. We found the perfect ring for my wife on our 25th anniversary. First place my wife looked and she decided this was the ring and what she was looking for. Thank you so much Renee for all your help and time you spent with us!!! This is the place to go and if you want exceptional service then ask for Renee!!! *****

I got my Rolex serviced here and Brandon whom helped me was very professional and knowledgeable. My wife also got her wedding rings cleaned as well they look amazing!! We will be coming back here from now on!!

Met with Brandon a couple of times and helped us select a wedding band for myself. He was super helpful, kind and made is feel like top tier customers. Absolutely coming back for all our Jewelry needs.

Great location and staff! I got my wedding band here and we had to rush it to get engraved and they had it back within 2-3 days for us! Also have bought a few watches here and Brandon Mcneil is great at helping you weigh your options and very passionate about what he does. Will be coming to this store for years to come!

I wanted to add another time piece to my collection. This is the 4th watch I have purchased from Ben Bridge and they never fail to offer a great shopping experience. Brandon McNeil went above and beyond to get me the piece I wanted. He was professional and knowledgeable. I can’t wait until your new location opens up. I look forward to working with you again soon.

Tina is a credit to her profession, providing excellent customer service. Even though I was only purchasing a modestly priced watch, she made the experience feel like I was buying a Patek Philippe! There's a reason I continue to make the trip to this Ben Bridge even though I live in Orange county. It's great folks like Tina and Renee that make the buying experience worthwhile. - Franco

Tina was extremely helpful and welcoming! We appreciate all she did to make our experience go smoothly and easy! We are very satisfied with the service and our purchase! Thank you!

My wife and I were pleasantly greeted by Karla who offered to assist us in choosing a watch. Karla was very nice and polite throughout our visit. She was very patient and willing to show us any watch that caught our eye. We a very happy with our purchase and the exceptional customer service Karla provided.

Wanda Perez was great. He was helpful, patient, and knowledgeable. He helped me pick out great pieces and then wrapped them beautifully. Was glad I stopped in to shop.

Today I had a great time in selecting a new ring. Isabel was so helpful(as always) in helping me find the perfect item to wear to an upcoming wedding. She suggests to me items she thinks I may like but also allows me plenty of time to find the perfect piece of jewelry. I can always count on Isabel. She is the best.

I had such a wonderful experience with all the sales associate in the Victoria Gardens store. Couldn’t commend enough how Ksenia & Elizabeth were so accommodating & made our visit so smooth & easy. Couldn’t commend them more.Keep up the great work. I would sure recommend this branch to my family & friends.

Brandon was my Ben Bridge associate to help in coordinating with Rolex Repair facility the reconditioning of my Rolex watch. Brandon was very professional, exceptionally knowledgeable and kept me updated on the progress of my watch repair. Five star transaction & highly recommend Brandon for all your Rolex questions and needs !! Looking forward to Ben Bridge moving into its new “ Superstore “ location this spring 😁

Isabel has been my jeweler for over 20 years with Ben Bridge. She’s amazing, knowledgeable, friendly, not pushy and truly cares about her customers. I only buy jewelry from her.

The customer service was excellent. Tina helped me pick out a beautiful engagement ring. She was very knowledgeable. She was also so patient in explaining the important qualities of a diamond. I couldn’t be happier. Highly recommend!

I had an amazing experience, they had exactly what we were looking for. Karla was the sales rep that helped us and she was the sweetest! I got a chain for my fiancé as my gift to him for our wedding and it was the nicest one we’ve seen. He loved it. Definitely recommend coming here!

I stepped into Ben Bridge Jewelers with the goal of trying on a watch before purchasing online. That was before I met Brandon of course. Brandon walked me through just about every display in the store showing me just how knowledgable he was about watches. The personal connection offered here is unrivaled. I left the store with my first Swiss watch(Tissot PRX powermatic80) as well as a lot more knowledge than I had first come in with. The whole team here offered me such a beautiful first time purchase that I’m sure I will be coming back. Thank you and Happy Holidays.

I pre shopped on their website to see what items I thought I would like, then tried them on at the store. German made some great suggestions and I love my new treasure. Will definitely be back. Excellent customer care and no pressure.

Our sales associate Brandon was GREAT! Patient with showing us different jewelry we were looking for. Let us know about other services they have like resizing my wife’s wedding ring, which we’ll be coming back for. Very refreshing service style and enjoyed our purchasing experience. Highly recommend this location and Brandon as anyone’s sales rep. Thanks!

Renee is sweet and nice. She helped me find my engagement ring six years ago and she helped me to find upgrade one. She is knowledgeable with diamond and I learned from her. I highly recommend her!

Renee was wonderful and made me feel super comfortable. I love what I purchased and will get the ring she recommended. She even greeted me with a great big welcome.

Ive been a Ben Bridge (Riverside) customer for a while to have my all my watch serviced. But this time i was planning to buy one but not sure which one. Good thing Brandon was there to help me and showed me all their products and he knows about watches!!! After 99999 questions and all the watches he showed me, i finally get to choose one. It was a little pricey but it was worth it. im very OC when it comes to my watches and I would really like to thank Brandon for all his patience with me. He also helped me choose a necklace for my wife. Once again, if you are a watch enthusiast, collector, or just want to get one, check them out.

Thank you so much to everyone and especially Isabel at Ben Bridge for making my first Rolex watch purchase happen! The first time I came down Isabel greeted me with a smile and was very kind to me and made me feel really special. Isabel made the impossible happen for me and I can’t be more thrilled with her customer service. Thank you!!

Tina runs a great store, and her sales associates are all very courteous. I love this store! Very good selection of high quality jewelry. I just wish their Rolex inventory allows us to buy on demand. Sadly, it’s beyond their control; it’s a global situation with Rolex! -Melissa

Renée is a wonderful individual who takes exquisite care of her customers. The personal touch is superb. She is attentive to detail. The purchasing experience is unique and unlike any other that I have previously experienced before. The remainder of the staff is very courteous. Buying that special item is stress-free. They treat you as a longtime friend. You can be confident you purchased a genuine item with a guarantee of quality and craftsmanship. Thank you Renée and Ben Bridge!

I absolutely love shopping at this Ben Bridge. Jeweler Isabel M. has made every experience exceptional. She goes above and beyond our expectations and provides excellent customer service. I have built a long and lasting relationship with her and other employees there. They are trustworthy & knowledgeable. I have to say it feels like family.Thank you for having Isabel as a Ben Bridge jeweler. I tell many family & friends to go see her & they have😊. She has great taste in design. Isabel listens to her customers & is always willing to help & make every experience the best & happiest.