2/5 Kimba K. 1 year ago on Google
First,
let
me
say,
I
really
like
the
popcorn.
I've
spent
alot
of
money
at
this
business.
I
would
stop
regularly
to
buy
family
members
popcorn
as
well
as
myself.
Today
will
be
my
last
visit.
The
customer
service
sucks
when
it
comes
to
this
one
young
man.
I've
had
this
young
man
multiple
occasions
and
he's
just
not
personable.
He
doesn't
say
thank
you.
Didn't
hand
me
my
bag,
left
the
bag
on
the
counter
and
walked
away.
I
asked
are
we
done?
he
goes
"yeah",
and
I
said
facetiously,
Well
thank
you.
He
has
a
way
of
making
me
feel
like
I'm
disturbing
him
in
order
to
spend
my
money.
For
me
to
spend
$30
a
wap
at
a
popcorn
shop
in
THIS
economy,
you
need
to
say
thank
you!
Show
some
form
of
gratitude
for
keeping
you
employed.
I
am
a
Ardent
supporter
of
black
owned
businesses
but
the
problem
I
continue
to
encounter
is
the
lack
of
professionalism
with
customer
service
day
in,
day
out!
There's
no
way
you
can
sustain
a
successful
business
for
17
years
with
poor
customer
service.
Get
it
together!!!
And
please!
Don't
let
me
forget
to
mention
how
you
have
set
prices
per
weight
for
the
popcorn
but
yet
you're
not
going
by
the
scale
you're
putting
in
whatever
amount
you
want
in
the
bag
and
calling
it
a
day.
If
eyeballing
is
the
process
what's
the
point
of
even
having
a
scale?