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Logan Hardware

Hardware store Pet supply store Garden center Party store Home improvement store Paint store Tool rental service Key duplication service Screen repair service

One of the Top rated Hardware stores in Washington


Address

1734 14th St NW, Washington, DC 20009

Website

www.acehardware.com

Contact

(202) 265-8900

Rating on Google Maps

4.70 (711 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 8 PM
  • Saturday: 8 AM to 8 PM
  • Sunday: 9 AM to 6 PM
  • Monday: 8 AM to 8 PM
  • Tuesday: 8 AM to 8 PM
  • Wednesday: 8 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: store (18) hardware (11) customer (9) service (9) helpful (7) staff (7) Hardware (7) knowledgeable (6) helped (6) Logan (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Erik M. 9 months ago on Google • 64 reviews
    Best hardware store in town. Very deceptively large and encompassing space inside compared to it's humble exterior. Very helpful staff and every hardware item imaginable is available here.
    1 person found this review helpful 👍

  • 5/5 Diego S. 1 year ago on Google
    Efficient and polite staff, helpful and generous on the kindness. I love coming in the store when I’m in this neighborhood.
    1 person found this review helpful 👍

  • 5/5 Michelle B. 7 months ago on Google • 45 reviews
    Had a great experience! Came in with a broken key, was locked out of my home. Gene did his best to copy the key. We weren't sure if it would work, but it worked perfectly!

  • 5/5 Zeno E. 7 months ago on Google • 33 reviews
    A remodeling oasis in DC! Logan's carries an amazing variety of home & building supplies for virtually every trade. The staff is friendly & knowledgeable. Highly recommend!

  • 5/5 Jonghong K. 7 months ago on Google • 21 reviews
    The store staff was very friendly, and there were many house care tools. The price was also reasonable.

  • 5/5 Erica H. 6 months ago on Google • 13 reviews
    Ace is the best- go-to for so many home/life needs! Employees are SO kind and helpful, plus the store is extremely well organized.

  • 5/5 lara k. 5 months ago on Google • 13 reviews
    Mr. Marvin has helped me on multiple occasions. He’s friendly and knowledgeable and gives me the confidence to do small home repairs. He’s a special gem at the store. The entire staff is so kind and helpful.

  • 5/5 Anthony H. 8 months ago on Google • 12 reviews
    This is the go to hardware store in the city. I will make it a point to go here on customer service alone. I did not get the worker's name but they had long hair and black beanie. They were so knowledgeable and was even able to pin point exact locations of where items are located.

  • 5/5 Donna J. 9 months ago on Google • 12 reviews
    Let me just tell you how much I like and respect this store and the employees. I’m one of those people who knows nothing about home renovations or repairs but I like trying. I’ve worked with Neil twice now and he has given me really great instructions that have been super easy to follow, he gathers up all the products for me, and this is a big deal because I’m in a wheelchair. Most of all he’s patient. I get this same service from everyone, I just want to make sure to give Neil the props he deserves. I no longer live near Logan Hardware, but I’ll keep coming no matter where I live in the city. Thanks everyone for the awesome customer service.

  • 5/5 Anna 5 months ago on Google • 10 reviews
    I’ve never felt so comfortable at a hardware store. Staff are very friendly, helpful, and provide a welcoming atmosphere. New favorite shop

  • 5/5 Joanna F. 10 months ago on Google
    Jorge gave exceptional customer service! He helped me copy a key, which was very unique. He went the extra mile to help me, and I greatly appreciated it! He really knows his stuff! Thanks Jorge!

  • 5/5 A B. 7 months ago on Google • 3 reviews
    Fantastic store and incredible staff! They all go above and beyond to make you feel welcome. Jerome helped me solve a problem with my door knobs - he was so patient and helpful! Thank you ACE!

  • 5/5 Kate S. 1 year ago on Google
    Jealous of this downtown hardware store, it has most things which is a rarity in any city landscape.

  • 2/5 Rosario C. 1 year ago on Google
    I had good experiences at this store in the past but last Sunday when I didn't get the 50% discount on a second item as the advertisement said. The clerk said the discount was only for ACE members, when I asked him to enroll me as a member he said they were not accepting new members. Is the weirdest thing I've ever heard since enrollment on line is still advertised. I didn't feel welcome at the 14th street store. I rather take my business somewhere else.

  • 5/5 KN S. 1 year ago on Google
    Love having this little gem of a hardware store right around the corner. I had a shut off valve we needed for kitchen sink when none of the Lowe's and Home Depots didn't. I haven't been to the AdMo Ace to compare but we get everything we need here most of the time when we have a small repair. Cute little gem and nice to have in the neighborhood.

  • 5/5 Kendall L. 11 months ago on Google
    I had an early morning meltdown with my bike valve and tire not holding air. Neil B helped me and was so nice!!! He explained the problem, fixed it, and gave me recommendations to make sure I don’t get myself in a bind! He was super knowledgeable and friendly. He was such a pleasure to get help from!! Logan Hardware is the best (:

  • 5/5 Alexandra A. 11 months ago on Google
    Truly got the best customer service experience of my life at Logan Hardware. Neil B. not only helped me find everything I needed, he was INVESTED in my woodworking project and gave me all kinds of advice based on his experience, and even pitched some new ideas I hadn't considered before. I will be coming back here for all future projects of this scale. Thanks Neil you're a champ!

  • 5/5 Thomas G. 1 year ago on Google
    Staff was very solicitous (in a good way.) When I couldn't find the unusual item that I needed, staff went out of their way to find it with little to go off of. Prices are very high here. If you don't mind waiting for what you need and not knowing if you will get what you expect, then by all means go to Amazon where things will be cheaper. If you need something immediately or need any help finding it, this store is your best option. Special shout out to Jorge on the second shift today. Thanks!

  • 5/5 Joan M. 1 year ago on Google
    Best hardware store! Great selection of everything!

  • 5/5 J F. 1 year ago on Google
    Good hardware store, two floors, they sell plants and sharpen knives. They have everything on sale on their anniversary day.

  • 5/5 William Z. 1 year ago on Google
    Been going to "Ace Logan Hardware" continuously since 2010. There are a lot of good memories for me of: humor, good Staff help, nice fellow customer interactions, interesting finds of things you didn't know you needed, loverly houseplants, sweet outdoor plant patio, and seasonal products- just to name a few memories. A few photos of Plants and such from "Ace Logan Hardware" attached. [[It is very nice to hear back in an inviting manner from the Owner; always cool to be appreciated.]]

  • 5/5 Laura P. 1 year ago on Google
    Is there anything Logan Hardware doesn't have? I think not! Well stocked, great employees who are knowledgeable and helpful. More than just a neighborhood Ace Hardware.

  • 5/5 Critical C. 1 year ago on Google
    There used to be many more of these small mom and pop hardware stores around the old federal city part of DC, as recently as a decade ago. As the commercial storefront rents have gotten so damn expensive, many of them have been driven out of business. But not this place. They had a good selection of what I needed during my visit, which was some epoxy. I would definitely come back here again.

  • 1/5 serfas 6. 1 year ago on Google
    Went there yesterday, one of the workers totally ignored me and looked the other way when I wanted to ask him a question. The aisles are so thin, we almost bumped into each other and he acted like I wasn’t there. Then another guy was tight behind him. He did the same thing. No eye contact, totally looking the other way while they’re walking by me. I spoke up and asked the second guy for help. He helped me but I could tell he didn’t really want to. Both young guys. Definitely the older generation have better customer service skills. The younger ones seem lazy and are unfriendly. I think I’ll just go to TrueValue on 17th st from now on.

  • 2/5 Bill L. 1 year ago on Google
    Don’t let the convenience fool you. While this is a “local small business” it charges a 200% markup on most items. I bought a wreath 2 days for $40 and it’s bone dry already. In hindsight I realized I should have bought it somewhere else. It’s my fault for not doing more research - but I trusted the “local neighborhood hardware store.” My mistake. Not to be a sellout, but I’d say shop online. This place is a grift and I don’t recommend it. Also - their customer service is hit or miss. You’ll have 45 people bombarding you to ask if you need help and then get to a register where the person is cold and rude.

  • 5/5 Chuck J. 1 year ago on Google
    This double-townhouse converted to retail hardware store has everything you can imagine needing. Other than lumber and large appliances, you will find what you need. Friendly and knowledgeable customer service is a plus.

  • 1/5 Peter S. 1 year ago on Google
    Awful customer service. On hold 3 times for 10 minutes and then, of course, all you get is attitude. If you don't like customers asking questions find a different line of work. This place used to be a great place to shop - now everyone who works here acts like it's too much trouble to do their job - typical DC workers.


Call (202) 265-8900 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
    • ✓️ Service guarantee
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
  • From the business
    • ✓️ Identifies as women-owned

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