4/5 Theo B. 3 years ago on Google
Order
from
here
regularly,
at
least
once
or
twice
a
week.
I
placed
an
order
today
for
the
same
order
that
I
usually
get.
Called
as
soon
as
I
placed
the
order
to
ask
them
for
it
to
be
well
done
so
the
crust
was
brown.
Received
the
pizza,
but
it's
not
well
done
as
I
requested
the
crust
was
pale
and
the
pizza
was
soggy,
I
always
ask
upon
placing
the
order
and
never
had
any
issues.
The
first
time
I
called
I
was
disconnected
and
the
second
time
I
got
through
the
employee
was
arguing
with
me
saying
the
oven
is
at
the
maximum
temperature.
No
sort
of
resolution
offered.
All
I
wanted,
was
for
it
to
be
left
in
the
oven
a
little
bit
longer
than
usual.
Not
happy
at
all
with
the
experience,
Lost
a
regular
customer,
will
not
be
ordering
from
here
again.
EDIT:
After
reaching
out
to
support,
they
offered
me
2x
12
inch
pizza's
for
free.
I
also
spoke
to
the
manager
of
the
Coventry
store
and
he
apologised
and
said
that
they
would
do
it
right
the
next
time.
When
I
next
ordered
the
pizzas,
they
were
delicious
and
I
had
no
complaints.
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