5/5 Jared T. 1 year ago on Google
We
have
lived
at
MSV
for
2.5
years
and
have
only
had
a
great
experience.
Management
and
maintenance
has
been
really
helpful
throughout
all
our
issues
and
very
understanding.
We
happily
signed
for
another
lease!
1.
Our
apartment
flooded
and
the
maintenance
team
worked
with
a
service
through
2AM
to
dry
it
out
and
mitigate
further
damage
to
our
items.
They
worked
with
us
throughout
the
30
days
it
took
to
repair
the
unit
and
although
it
is
stressful
dealing
with
a
flood,
I
had
full
confidence
they
would
get
us
back
in
as
quickly
as
possible.
2.
When
rents
were
raised
to
market,
Evan
Andelin
worked
with
us
and
other
residents
looking
out
for
price
changes
so
we
could
transfer
to
other
units.
He
truly
went
above
and
beyond
what
I
ever
expected
from
a
leasing
agent
at
a
corporate
owned
building.
I
came
home
one
day
to
a
notice
of
the
rate
drops
and
was
able
to
go
through
them,
tour
a
unit,
and
sign
all
in
the
next
day.
Am
I
paying
more
than
before?
Yes,
but
it
cut
my
rent
increase
in
half!
Absolutely
amazing
support.
3.
The
maintenance
team
has
always
been
able
to
get
to
our
service
requests
in
a
timely
manner.
Even
when
they
couldn’t,
I
brought
up
the
concern
and
they
were
able
to
expedite
the
process.
Our
faucet
broke
and
it
was
replaced
within
24hrs,
our
blinds
broke
and
we
were
able
to
get
replacements
once
we
requested
them,
when
the
gas
went
out
due
to
safety
switch
that
was
flipped
they
fixed
it
right
away.
All
the
pros
have
been
from
the
staff
that
work
here.
They
care
about
helping
the
residents
and
it
shows.
All
you
have
to
do
is
ask
for
the
help.
The
only
cons
I
have
experienced
are
1)
light
in
my
previous
unit
was
less
than
I’d
like
and
2)
some
other
residents.
There
are
your
normal
residents
you
have
at
other
places
that
don’t
clean
up
after
their
dogs
well
and
park
in
your
assigned
spot,
but
management
has
worked
to
lessen
this.
An
absolute
pro
for
residents
though
is
Carolyn
who
runs
the
gym
on
the
roof,
cooking
classes,
and
the
community
garden.
She
is
a
pleasure
to
talk
to
and
she
is
passionate
about
what
she
does.
Thank
you
MSV
and
I’m
excited
to
live
here
another
year,
hopefully
longer!
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