2/5 Matt H. 2 years ago on Google
BEWARE
ABOUT
PARKING!
I
was
extremely
upset
that
I
was
not
informed
that
this
hotel
doesn't
offer
on-site
self-parking
or
valet.
I
drove
around
the
block
of
the
downtown
building
three
times,
trying
to
find
the
parking
lot
or
valet
stand
in
the
rain
during
rush
hour
until
I
called
and
was
informed
that
there
is
no
parking
and
to
use
the
public
garage
off-site;
two
blocks
away.
Being
unfamiliar
with
the
city,
I
unfortunately
parked
in
the
wrong
garage,
even
further
away,
and
had
to
haul
multiple
heavy
bags
to
the
hotel
in
the
pouring
rain,
four
blocks
away.
The
unacceptable
parking
situation
was
not
disclosed
in
any
of
my
reservation
emails,
and
I
did
not
receive
a
courtesy
call/message
before
my
arrival
informing
me
where
I
should
park
my
car.
Not
knowing
this
information
ahead
of
time
made
my
welcoming
stay
extremely
unpleasant,
especially
when
it
was
pouring
rain
and
I
had
dinner
reservations
right
after
I
checked
in.
I
now
understand
that
the
hotel
does
disclose
the
off-site
parking,
buried
in
the
app
under
"what
to
expect",
then
tapping
"parking
&
transit,"
then
tapping
"parking."
Even
with
this,
the
hotel
doesn't
share
detailed
parking
information.
As
this
is
very
uncommon,
for
a
hotel
not
to
have
parking
or
valet,
this
hotel
needs
to
be
upfront
about
it
on
the
reservation
page
and
send
emails,
calls/messages
informing
guests
before
their
arrival.
Not
to
mention,
from
the
nearest
garage,
you
need
to
walk
down
a
dark
stone/brick
alleyway,
which
is
not
fun/safe,
especially
at
night,
as
it's
an
uneven
surface
on
both
the
street
and
the
tiny
sidewalk.
Iv
never
stayed
at
a
hotel
that
didn't
have
on-site
self
or
valet
parking
available.
If
I
had
known
this,
I
would
have
never
booked
this
hotel
as
I
needed
quick
(and
dry)
access
to
my
car.
On
the
bright
side,
the
room
was
clean
&
comfortable,
even
with
the
small
entryway,
which
made
bringing
in
multiple
big
bags
a
bit
annoying.
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