Update: after having my new practioner review my bloodwork and after having my GI-mapping done, it is clear that the Hormone Center completely missed what was going on in my body and would never have helped me acheive health. Jennifer Hook is not competently able to practice this kind of medicine and should not be allowed to do so. Dr. Loya is personally responsible for her potentially dangerous incompetence. Original review: I don't recommend seeing the nurse practitioners at this office. From what I could tell in an exchange with Dr. Loya, she either is not involved in their treatment of patients, or she is not involved enough. In the 7 months I was at the Cranberry office my health worsened considerably and my symptoms were lost in a series of poor communications and inattention. My NP was affable but never seemed to remember how much I was taking of which supplement at our appointments. It appeared my phone calls to the nurse about terrible symptoms between appointments were not recorded. Borderline and low levels on my blood work were not addressed, the reasons they weren't addressed were not explained to me even when I asked about them directly, and some weren't even checked on my bloodwork for further monitoring. At my first appointment, my weight and vitals were not checked, and I was told to Google Dr. Axe for a nutrition plan. Overall the experience was disorganized, appeared highly unprofessional, and did not competently address my medical needs. If you choose this practice, prepare to study your own bloodwork and advocate for yourself. I never met with Dr. Loya but I cannot recommend her either if this is how she allows anything with her name on it to be run. I did appreciate a refund for my last appointment when I laid my complaints out, but Dr. Loya defended some very poor decisions by her NP. There are similarly priced and much better practices of this sort in Pgh.

Dr. Loya has helped me get through a very rough time in peri-menopause and now moving into menopause. I cannot recommend this office highly enough! It is expensive- she does not take insurance- but will provide the codes to your services and you can hopefully get your insurance company to cover some of the cost. It works out to be around 100-120/month when you break it all down- not covered. I would be a mess without my natural hormones and supplements she prescribes- it is all through blood work and saliva testing and is extremely thorough. If you do not live in Pittsburgh (as I now do not) you can do telemedicine- it's amazing. I wish all women could have access to such care going into and through change of life- it has fixed nerve pain, night sweats, vertigo, you name it- all over the course of 5 years right now. If you experience such issues, please call her office now and get an appointment- I promise it will change your change of life experience for the better!

I have been a patient of Dr. Loya's for 4 or 5 years. She is the most caring, compassionate, professional and skilled MD I have ever met. She saved my vacation 2 years ago when my western medicine doc truly let me down. She turned my husband around from being pre-diabetic to just plain healthy. She has also helped other of my family and friends who have gone to see her, each of whose change in appearance and health has been astounding. If you are tired of being handed a pill to deal with symptoms and are ready to find out what is causing your symptoms and are willing to commit to doing what will finally help your body heal, look no further. You have found your answer.

Jeanie and Jen have been instrumental in the improvement of my health over the past year. They have helped me in ways that no traditional-medicine doctor had been able. Before meeting Jeanie, I had gone to no less than 12 specialists. (Twelve!) I was about ready to give up on finding a solution, and then I met Jeanie at an information session at Soergel's farm. My life has been immeasurably better since. She not only has improved my health significantly, but also has helped me balance my emotional/mental well-being. I can't recommend Jeanie, Jen, and The Hormone Center enough! Their treatment has been a blessing to me!

This was my first time at The Hormone Center. The staff was super friendly and they discussed pricing and my goals with me prior to starting any portion of the injection process. My injector was Mia and not only did she have immense knowledge on all the services there, she also focuses on making sure the filler is placed strategically so it is evenly spread out and will not migrate passed the Vermillion border(the edges of the lips), as many people experience this when getting lip filler incorrectly. She also didn’t go overboard being it was my first time! It was a clean, safe, and comfortable experience. I will definitely be back!

Lauren is amazing!! She helped and guided me to find exactly what I was looking for. Her knowledge & professionalism was great and made me feel super comfortable!! I am so happy to have come to her for my first ever injection service! I will be back for sure! Also the office is super easy to find, cleanly, and employs the nicest nurses!! Love love love it here

I was seeing Kelly and unfortunately she left the center. Kelly had me 100% better. After Kelly left I was seeing Kelsey. She changed my supplments and I went down hill. After 3 telephone calls and a few emails I have cancelled my upcoming appointment. I felt like just a number and not a Patient.

I've been going to Dr. Loya since October 2009. She has taken excellent care of me and changed my life for the better in so many ways. Her depth of knowledge, compassion, patience, and determination to get to the root of the problem are true and valuable assets to every one of her patients. I simply can not recommend her highly enough.

Lauren made my first Botox experience so comfortable and easy!! She was so professional and personable throughout my appointment. I would definitely recommend seeing Lauren Humensky if you are a first time or returning customer. She’s the best!