Food is good, atmosphere is nice and serene staff very warm

Clean, friendly, pleasant & welcoming restaurant. Staff were equally as pleasant and friendly. One of the best bob and Bert’s I’ve visited.

First time visitor for Sunday brunch. Ordered a fry-up but several items were missing. Pointed this out to staff who claimed I’d ordered something different but it didn’t include those items either. Eventually got the missing items, without an apology. Food overly greasy and sausages over cooked.

Staff are welcoming, lovely and really helpful. Café has a lovely feel to it and there are plenty of cakes. Unfortunately there aren't any gluten free baked cakes, however there ARE options.

Always a great place for Lunch after a Saturday morning kids football match. Loved the Halloumi loaded fries.

Hands down the best coffee I've had in a while. Aromatic and strong, but no bitter after taste. The meals are delicious, and even though we didn't taste the cakes or multitude of treats, these looked incredible. The vibe was cozy and festive but quiet enough to enjoy a good conversation.

Love their burgers & the rainbow cake is a must-try for sweet tooths. The breakfast menu is great and anything tastes great in my opinion

This place is clean, friendly, spacious and convenient. Great comfort food, love especially their chili chicken on pitta. The coffee is excellent and the service ultra-friendly! Maybe a little on the pricey side, but who cares?! My wife and I love it. Looking forward to trying their breakfast next time!

As a visibly disabled customer I have been left standing, numerous times, by the same staff member. Even when I asked to be served I was ignored. There were no other customers were around when I've asked this, I am not expecting special treatment just a bit of sensitivity. When there was no seating available I was told to go up stairs. Yup, someone with a mobility aid told to go up a flight of stairs to sit. No thank you.

Generally go very often to Bob and Bert’s, mostly Portadown. Went today, Sunday, as usual, ordered Panini with 2 salads and a new loaded fries dish with bacon, sausage, cranberry sauce together with coffee lattes. Received panini a short time later but loaded fries arrived much later. The panini was luke warm but eatable. However it was a different story for the loaded fries as it was impossible to find a warm spot. Called the assistant to explain who took the loaded fries away, brought them back later but the only thing warm was the plate. She explained the fries couldn’t be reheated. We asked to speak to the Manager but a supervisor explained she could not replace food as we had tried the food and ate a couple of forkfuls of food! This has been our first disappointing experience in Bob and Bert’s. We are 3 females who have being going faithfully every Sunday for at least 7 months, obviously because we love Bob and Bert’s, but after todays experience we will have to rethink our choices.

Was pleasantly surprised when I arrived at 15.50 and found there was no queue, I ordered 2 medium cappuccinos but was told they would be in take away cups because they didn't have any medium cups. I asked a young male server if he could clear the table for us which he acknowledged and said give me 2 minutes. We left at 16.40, just after very loud music was put on. The table still hadn't been cleared 45 minutes after we arrived.

My all time favourite cafe. Coffee - amazing. Food - delicious. Staff - most pleasant group of people. 100% recommend! Favourite menu item - spiced chai latte 👌

Today's food was terrible waited over half hour for it and when it came it looked like it had been sitting under a heat lamp food was all dried up bacon was re heated up several times by the looks of it, definitely won't be back

Cheese debate. Went for quick food here as my daughter and I were starving...not been there many times so made a nice change. Sat by the window and ordered food..however when it came I could nt see or taste the cheese in the cheesey chilli potato ..literally thought there was none in it. I went up to the counter like Oliver Twist and said there was no cheese in my food...the girl held it up..got a fork and literally picked up a tiny bit of cheese on the side of the plate..not the food itself. Yes there is cheese in it says she. Well I cant see or taste it I said and laughed. Could I have some more on it I asked? No we have set portion sizes she said. We are only allowed to put on a certain amount of cheese she said. Ok...but theres none on my dish....I stood there with my plate in hand and she was not going to budge. Other customers were watching. Like Oliver Twist I asked for more cheese so I could actually see and taste it. Huffing...someone came over and grabbed cheese from the counter and put it on my jacket spud. Its just cheese ladies and not a crime to expect some on my dish!! Apart from that its ok...but pricier than other places and you dont get value for money..well not in my case . Plate was only a small plate too!! So sorry, but better places to eat!

The girl behind the till lovely but you could see that she was stressed. Plenty of staff yet tables were not cleaned down and the poor girl at the till was left to herself. Ordered four food items. One was gluten free but we got given the burger instead of the chicken. Told a member off staff and it was switched no problem and got issued a refund. Good amount of options for those who are ceoliac

We ended up coming here twice over the weekend for brunch as it was fabulous! Great food options which were delicious. Hopefully be back to try some cakes next time.

Everyone who served me was incredibly pleasent and helpful, although I waited a wee bit I loved the food that came, top quality stuff. I got the Bert's Loaded Fries and they were a great portion size as well as that they tasted amazing. My colleague got the breakfast bap which they loved. Highly recommended to anyone who is visiting Portadown and is looking for some coffee, cake, pastries or some delicious food. Only other point would be that some people were waiting in the queue for quite some time.

Large and really tasty dishes. We loved BBQ Chicken and Bacon loaded fries. Recommended.

Took my 8yo Grandson here for his birthday. He was made to feel very special. The staff all wished him Happy Birthday & made a fuss of him. Then he received a pancake stack with all the trimmings as a gift from one of the staff who was so kind. The food was delicious & all in all the experience added to Ryan's special day.

We had a brilliant breakfast which was a great size and was served quickly. Staff were very helpful and lovely!

Lovely place in the centre of Portadown. Great variety of food and beverages. Plenty of space and a variety of tables and soft comfy chairs.

Great spot this is so what our town needed. The staff are so friendly and can't do enough for you. Nicely laid out. Can be very busy at peak times

We (1 adult, 3 children 5,7,9) had the rainbow cake, a muffin and a sausage roll, and to drink tea and 3 different juices. It was expensive for all we got. The rainbow cake and muffin was split between the 3 girls easily. The rainbow cake was way too sweet and needed loads of the cream but there wasnt enough. A friend had a toasties and sweet potato fries (they were a little soggy) but over all it was ok. The staff were friendly too. The whole place reminds me of a chain like Starbucks or Costa which I didn't like.

Hubby had the fry he loved it I had the the breakfast stack it was lovely non greasy. My only gripe was the potato bread was a little under done for my liking can't fault tge quality of ingredients.

I have to say Bob & Bert’s is a great cafe. Their breakfast menu is fantastic and a humble bacon soda is made extra special with tasty chutney. Lunch menu is equally good.

Amazing selection of food, and excellent vegan choices! Staff were very pleasant and good knowledge of ingredients, no hesitation about the vegan choices, now that is what you want to see and hear!!! Also was my first time here and will definitely be back

After reading reviews decided to try out. Great menu and cake selection was impressive. Staff were helpful and professional and pleasant. ONLY big issue was the level of the back round music. It was extremely high and not useful for conversations Or ambiance. I Would go back but l would ask staff to lower it down. I really would like to try other things on menu.