Sports Direct image

Sports Direct

Clothing store Shoe store Sporting goods store Sportswear store Bicycle store Outdoor sports store Running store Soccer store Tennis store

😠 Not enough staff and the staff are walking abt like it's a summer holiday. This is all down to the company they work for as they obviously don't care abt customer service. 1 person on the till and ten behind me whilst the other staff member hung up hats rather than serve. From now on I'm making sure... People often mention staff, store, member, mins, shop,


Address

Unit 7, Spires Retail Park, Moy Rd, Armagh BT61 8DB, United Kingdom

Website

www.sportsdirect.com

Contact

+44 345 026 5415

Price rating

$ $$$

Rating on Google Maps

3.60 (94 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 8 pm
  • Sunday: 12:30 to 6 pm

Featured Reviews


Frequently mentioned in reviews: staff (16) store (9) member (6) mins (6) shop (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Andrew M. 3 years ago on Google
    Not enough staff and the staff are walking abt like it's a summer holiday. This is all down to the company they work for as they obviously don't care abt customer service. 1 person on the till and ten behind me whilst the other staff member hung up hats rather than serve. From now on I'm making sure I go to small local outlets.
    6 people found this review helpful 👍

  • 1/5 Sharon Q. 6 years ago on Google
    Spent 15 mins trying to find a staff member to help and then 1st one I see says she doesn't help with shoes and to find someone else. Eventually get 2nd person who is reluctant to help and then tells me the shoes I'm looking for only go to 5.5 when I'm wearing a six. Very unhelpful staff compared to other Sports Direct Stores. Wouldn't rush back
    5 people found this review helpful 👍

  • 1/5 Jane M. 6 years ago on Google
    Upstairs staff in particular on the till, i stood and waited while one girl dealt with a customer and the other girl decided to clear the clothing behind the till. When the other girl was free she went to walk away for the other girl under her breath to say 'are u not serving her?' then proceeded to snigger! Both girls felt it quite funny when i walked away. Disgusting behaviour for 2 staff members to behave towards a member of the public! I'll not be back to the Armagh branch, very disappointed indeed.
    5 people found this review helpful 👍

  • 1/5 Jordan P. 2 years ago on Google
    Open to 6 but close the doors at 15 mins to 6, The fella with the big head pretends he can't see you after looking directly at you through the door, Some blonde thing opens the door as tell me there's no point in coming in as tills close in 5 mins. Only wanted a pair of gutties. Gutted
    4 people found this review helpful 👍

  • 1/5 dessie m. 1 year ago on Google
    Wouldn't answer the phone, drove 40mins to get a product only for them not to have my size. When I said to a staff member his response was 'our manager told us not to answer the phone as we don't have time to deal with customers on the phone' disgraceful store compared to Newry they always answer and will go out of there way to check a product for you. Also manager had airpods in and didn't care what I had to say just ignore me and walked away. Joke of a place.
    4 people found this review helpful 👍

  • 1/5 Josh B. 1 year ago on Google
    Don’t try ring the store, they will either hang up or refuse to answer.
    3 people found this review helpful 👍

  • 1/5 Helen Mc c. 1 year ago on Google
    Drove 40 mins to return an online order ....was told they couldn't accept it in-store BUT if I paid £5 for a return label I'd get to return it by post......il never shop in this store again
    3 people found this review helpful 👍

  • 1/5 Oisín C. 2 years ago on Google
    Asked the person at the door if they had a bathroom, she had airpods on and when addressed, she didn't even speak to me, just put up her hand as if to say 'talk to the hand'. Absolutely disgraceful customer service. They have no student discount, which is miserly and the place is expensive as is. Won't be back.
    2 people found this review helpful 👍

  • 4/5 Andrejs 7. 1 year ago on Google
    I was served well at the store, by a friendly guy. but the store is understaffed. took some time to find a staff member.
    1 person found this review helpful 👍

  • 1/5 WILLIAM M. 2 years ago on Google
    Staff not interested in dealing with the public, also on different occasions I’ve tried to call the store regarding availability of stock but they never answer phone . Terrible service
    1 person found this review helpful 👍

  • 3/5 C 4 years ago on Google
    Good enough shop with good bargains. Need's more staff out on the floor though helping with shoes etc. Waited 15mins til I got served and it wasnt even busy in the store.
    1 person found this review helpful 👍

  • 5/5 skull a. 5 years ago on Google
    Great shop lovely staff

  • 2/5 Aisling S. 7 months ago on Google
    Online says opens at 12.30, but shop says 1pm, they need to change their opening time online been waiting here from 12.30.

  • 4/5 lou L. 3 years ago on Google
    Very clean.staff today were very helpful. They have 20% off everything at full price items so there is a great selection of clothes.

  • 4/5 Darren C. 2 years ago on Google
    Well stocked store. Plenty of all sports equipment. My only issue is not enough staff but ones that are there are helpful.

  • 1/5 Peter O. 4 years ago on Google
    Staff are useless

  • 1/5 Emma C. 4 years ago on Google
    Very bad customer service. Ignorant unfriendly staff upstairs.

  • 3/5 Kerry H. 4 years ago on Google
    The hot guy from the hotel gym works here disappointed when he wasn't for sale

  • 1/5 Shazina S. 3 years ago on Google
    If I could give less than a star I would, my brother and his family was shouted at and humiliated by a staff member in front of other customers. Staff was rude and has non sense how to deal with customers. Never going to shop there.

  • 1/5 Nigel K. 3 years ago on Google
    Rubbish upstairs tills not open had to que for a long time down stairs.

  • 5/5 Adam O. 6 years ago on Google
    (Translated by Google) Very sweet, but its price is expensive (Original) حلو كتير ولكن اسعاره غالية شوي

  • 5/5 irina v. 4 years ago on Google
    ?

  • 4/5 Malachy F. 8 years ago on Google
    Very good

  • 2/5 Seamus B. 6 years ago on Google
    Staff were not helpful

  • 4/5 Liam M. 6 years ago on Google
    Lots of stuff. Friendly staff, tho seems a little under staffed

  • 2/5 Paul 6 years ago on Google
    Don't like that they won't give you a refund only a credit note

  • 1/5 Silvija R. 5 years ago on Google
    Walking for 15min looking for some help left., one store assistant working left shop


Call +44 345 026 5415 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Clothing stores nearby

Last updated:
()