1/5 Erez 1 year ago on Google
Everything
looks
great
online,
but
sadly
we
have
to
warn
others
from
what
reality
looks
like
when
you
are
physically
there.
We
really
dislike
doing
so,
but
we
figure
that's
why
this
section
is
here,
to
help
travelers
make
informed
decisions
about
where
to
stay.
We
hope
this
helps
others.
To
start
with,
there
is
no
one
in
charge
of
the
hotel.
There
is
no
reception
or
contact
in
case
of
a
problem.
We
actually
faced
more
than
one
problem,
and
had
to
wait
up
to
12
hours
for
a
response.
We
got
two
phone
numbers
but
got
no
answer
in
either
of
them.
We
reached
out
to
Booking
for
help,
but
they
too
could
not
get
a
hold
of
anyone.
Of
all
the
negative
experiences
we
had,
we'd
put
at
first
the
fact
that
the
cleaning
lady
entered
our
room
despite
the
red
Do
Not
Disturb
sign
hanging
on
the
door
handle,
she
OPENED
THE
SAFE
(why
in
the
name
of
God,
we
do
not
know)
and
moved
our
wallets
and
passport
cases
around!
We
are
still
shocked
by
this
and
are
seriously
concerned
for
our
privacy.
We
had
cash,
credit
cards,
as
well
as
IDs
and
passports.
There
is
no
excuse
for
a
maid
to
touch
the
safe
box,
not
to
mention
touch
such
sensitive
items.
Second,
despite
all
being
marked
as
included
in
the
room,
an
ironing
board,
coffee
machine
and
ketlle
were
all
missing.
We
had
to
check
that
we
didn't
get
a
room
in
a
lower
class,
but
no.
A
day
after,
the
cleaning
lady
brought
in
a
coffee
machine,
that
was
disgustingly
dusted
in
and
out.
When
we
politely
asked
for
a
clean
one,
she
got
angry
and
shouted
in
Romanian
and
entered
our
bathroom
to
wash
it,
without
our
permission.
When
we
followed
her,
asking
again
to
get
a
clean
machine,
she
kept
shouhting
and
left
to
wash
it
in
the
adjacent
room.
She
came
back
and
opened
our
(closed)
room
door
as
if
it
was
hers,
again
not
showing
the
slightest
respect
to
our
privacy.
When
reporting
this
to
the
unknown
person
behind
the
chat,
they
essentially
kicked
us
out
of
the
hotel.
We
genuinely
recommend
you
to
stay
away
from
Acsa
Inn
at
all
costs.