Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sarah C. (. 10 months ago on Google
    The first impression is how hot it is in here. The second impression is how filthy it is. The bathroom was dirty, every single table has filth on it from old meals to sauce stains on the tables or chairs. The back in the kitchen is pretty gross too. The service wasn’t the best either. The guy who finally got to us just wasn’t understanding the order. Got the order completely mixed up on what we had wanted. There were 3 people in the immediate area who saw us then ignored us. Told us to get our own tea but then it wasn’t even out, which we had seen and stated. The drive through line was huge and honestly it’s so slow in here with so many people there’s no excuse. No one has any sense of urgency or care. The tea I ended up getting tasted like the burned bottom of the barrel and like it’s been sitting way past it’s expiration. No music or anything playing. This place is seriously lack luster. The fries were stale and cold, the Teryaki bowl was warm but completely filled with rice and barely any veggies and meat. The spicy chicken was good and fresh though. “I quit!” “Me too” “this is my two minute notice” “screams loudly” Like I make jokes like this with my coworkers too but with how filthy this place is and how bad the service. And then the random scream like come on.
    2 people found this review helpful 👍

  • 1/5 Insanelysmart777 10 months ago on Google
    DO NOT COME TO THIS LOCATION IF YOU WANT TO KEEP YOUR MONEY IN YOUR POCKET. The worst franchise jack-in-box there is had to be this one. This place gives the impression that slum Jack in Box is the best-selling place. The staff at this franchise, especially the manager, are vindictive and extremely dishonest. They charge my card three times and I didn't even receive my food. I was told it would be refunded in a couple days there are no excuses. Nobody could even respond to my questions when I asked them. Very terrible and disgusting experience at a restaurant that I have always gone to. I don't think I want to go back now.
    2 people found this review helpful 👍

  • 1/5 Astrid P. 1 year ago on Google
    I don’t understand how there are three employees and the website says they are open but close off the inside and drive thru. It is impossible to order any time past 2am. It’s unfortunate because I work at a nearby warehouse and nothing else sounds appealing than jack from the area. I guess they are wasting money and losing customers. This is a constant problem. Don’t go after midnight.
    2 people found this review helpful 👍

  • 1/5 Hugo M. 1 year ago on Google
    I just ordered food in the drive through and they made a mistake on my order. I ordered curly fries and they gave me regular fries. Then I ordered a 50/50 popcorn big box that was practically empty. Definitely a rip off.
    1 person found this review helpful 👍

  • 3/5 YAY 8 months ago on Google
    I must say the food here is amazing, those in the assembly should most definitely get a raise. I come here almost everyday and the customer Service use to be so great, but recently in August it had changed to the worse. I recommend only giving tips to those in the assembly line and treating them with respect. Not only that but don't come so often as these people need their rest. :T

  • 4/5 Crystal L. 9 months ago on Google
    It's been a long time since I was able to say Jack in the Box hit the spot on so many levels. Great customer service food was warm and very good. All of the employees we had contacted with were nice and said hi with a smile on their faces. It's in a newly developed area of the freeway, so if you're traveling here, you go! Thank you for great food and good hospitality.

  • 3/5 Debbie K. 9 months ago on Google
    Middle of the day service was really slow, not good when you have only 4 cars in line and the 3rd car is there for 20 minutes. One of the tacos iordered was lukewarm at best and all of them dripped grease. I visit this place regularly. Evening service is much faster and the food is better.

  • 1/5 Dawn W. 7 months ago on Google
    You guys didn't even put chicken on my southwest chicken salad 😒


Call (909) 892-1916 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through

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