Went in on 9/11/21 assuming I had hemorrhoids because of rectum pain. I was diagnosed with hemorrhoids discharged with prescription stool softener, and suppositories. Went back to DRMC ER on 9/15/21 for worsening rectum pain, dizziness, fatigue. This time a urine test was done, and a Dr. asked to look in which there was nothing to see still diagnosed me with hemorrhoids. Discharged with prescription 7 Norco pills for pain, and told to contact primary Dr.. Friday 17th went to Eisenhower ER. They did urine, and Cat Scan. Diagnosed Abcess in rectum admitted into Eisenhower had Surgery 18th @ 0800. Drained almost a cup of fluid. Today is the 19th its 23:22 Im at Eisenhower on IV Antibiotics, fluid, and Pain medication as needed! Ive been living here on the West end of Coachella valley for 20 yrs. Ive heard plenty of stories of their negligence, and have experienced it.

On Monday April 10,2023 ambulance brought me to the ER with tremendous pain due to stenosis in my write lag , I couldn’t sit or stand , I need only to laid down! The ER nurses couldn’t provide me to laid down, although they had a treatment room witch has empty bad, and I beg them to let me lay till someone is going to use it, but they refused, and I have to laid down on the floor, because of extortion pain. The didn’t aloud me to be on the flour either, talking to me with total don’t care matters, no empathy no compassion! The Morphine they gave me didn’t do a job, and I have to leave even without any papers. Shame on you it’s a ER people come with pain and want to have help and empathy but this Hospital is GOD FORBID to go again!

I wish I could give this Hospital 0 stars; they’ve done more harm to people than help to what seems like everyone who goes their; the staff is un-educated; They’re Abusive, and they don’t provide any help to anyone; My dad recently passed away at this hospital due to no one caring about him, he had bleeding in his brain that they never caught even tho I was told by the nurses and doctors Bleeding in the brain is easy to catch with the symptoms; well they didn’t catch my fathers; unless they did and just didn’t care? Anyways, my Father who became very unexpectedly confused (which is due to bleeding in the brain) was held down and restrained, they never took a CT scan, Never could provide the Family with any Documents of the work being provided for my father; they had nothing. I truly believe if my father went to a different hospital he’d be alive. This place seems dangerous.

The worst experience ever. Great trauma surgeons and a few good nurses. The rooms and bathrooms are dirty and sometimes it took over an hour to get help. My favorite was when I needed help and no one came. I had someone call the nurses station from outside of the hospital. The person at the station said that the nurses were busy! Really?!? It was only after he saw he was going to call 911 did anyone come in and help. I have other incidents too. Just beware of this place. The state should investigate Update. They don't give a damn. No one contacted me. A big joke. Reporting this so called hospital to the state. Maybe that will wake them up. Just go to any other hospital if you value your health Still no response from them. So typical. They really don't care about their reputation or patient care

My daughter was at the ER for shortness of breath and unable to catch her breath using all her accessory muscles to breathe. DR Grant didn’t do a chest X-ray , he said a CT had too much radiation and he would prescribe Albuterol and Solumedrol. The nurse upon discharge said pick up your meds at the pharmacy. Here we are at the pharmacy there is no albuterol or solumedrol. We called the ER and they said to go back and be seen again in order to get the medication. Why would we need to go back when the ER visit will be charged for shortness of breath? Go back again? We were there 4.5 hours and my daughter is still short of breath. I called the house supervisor for advice and no response. 9/28/23 before 6pm. It seems like no one cares that my daughter can’t breathe.

Came in on ambulance in the middle of the night after a car accident. This was august 2021. The nurses were EXCEPTIONAL. Literally unmatched!! Robel was one of my nurses and I adore him! I hope he gets a raise because he was the best!!! Attentive, kind, and had a great sense of humor during a time when I needed it. 5+ stars for the nursing team! The doctors are the reason why I’m giving 3 stars. The communication was poor. I was offered another night and then later told that I was being charged for it because I didn’t “need” it. Why offer then and make it seem like the insurance would cover? I was sent home with little aftercare besides a back brace and a packet. Told to “take it easy.” I ended up going to the naval hospital and got a specialist appointment through them because whoever desert regional set up for me fell through. I didn’t have the time I needed to talk to my doctors. They were never there!!! In that regard I felt on my own.

Had to have a MRI done and Iv because of hard stick . The x-ray tech that did the MRI. Joe was the best I’ve ever had kind caring efficient even noticed the earrings I had on. I forgot to takeoff a great employee. They need more x-ray technicians like him. Also, the nurses that did the IV Rosie was excellent got me right away. She didn’t hurt me the best draw ever. I thank Desert Regionsl for such great care.

I delivered at Desert Regional this December and my husband and I were so surprised and grateful for the amazing labor and delivery staff. This was our third delivery and no other hospital compares. Every nurse we came in contact with was exceptional, kind, calm, and professional. Candy was our primary L&D nurse, she was exceptional and every other nurse & doctor was as well. Dr. Jadauji delivered our son, he was nearby the whole day, and was also calm and collected during the labor and delivery process, despite unforeseen occurrences. Love this hospital staff, so grateful for our positive experience when welcoming our son into the world.

NEVER in my life have I experienced such negligence EVERY. SINGLE. STEP was incorrect or downright damaging to me. Too many things to list. Went to ER on Friday and specifically asked to be tested for something they refused to test me for. Then they never called in my Rx. Had to return on Sunday and found out on Tues. I did have that thing I asked to be tested for. This place gives new meaning to "the right hand doesn't know what the left hand I'd doing" and passing the buck. EVERYTHING is someone else's fault and conveniently for them you have no one to complain to because you may as well shout into a void. Long story but due to their ineptitude I missed 2 doses of antibiotics right in the middle of a 10 day course. Which I've always been told is very bad to do. According to them it's magically no big deal now since it's their error. After COVID I understand shortages but that explains my EXTREMELY long wait times and being ignored all day, it doesn't explain the wrong meds, wrong diagnoses, oh and have mentioned serving me raw chicken? I'd drive to over an hour to avoid this hospital my next emergency.

AVOID!!! I was brought here by EMS so I didn't have a choice in care. Took forever to get discharged after I was cleared (they claim they don't have rooms for other patients but it's because they make current patients wait hours to discharge). They have also screwed up my billing, contacting me 6 months after hospitalization to claim my insurance didn't pay. After a 3 way call with their billing department and my insurance at the time of indicent, I thought it was cleared. Now, a year and a half later, I am getting claims calls for a bill that I once again confirmed was fully covered by my insurance. Trying to call their billing department to get something as simple as the address to send the explanation of benefits required a whole interview of questions for which they already had the answer to. This place is a nightmare as a patient and from what one of the nurses told me during my stay at this hospital, they treat their employees just as poorly.

My son died in Joshua Tree in a climbing accident. He was brought to Desert Springs but was pronounced. He was an organ donor. I cannot say enough about the way they took care of all the family that was there, not knowing the outcome. How they cared for him and for us. The straight answers they gave us. The lively surroundings that gave us peace while we assimilated this immense shock. It has been 16 years and I remember it all. There is no kindness compared to what we experienced there. They made it possible for us to be together, to adjust, to make decisions on our own. It was my thought that. As a paramedic, he must have been an organ donor. I approached them. Every person there made our anguish possible to bear. And I will never forget the angel cloud that broke away over the mountain …. The most exceptional hospital I have ever been in.

Stayed there for four nights due to a fractured shin bone. Surgery was done on the 3rd day and discharged the following day. ER staff didn't provide a gown ,cut off my RL polo shirt, took off my pants,left me with bra and panty,just covered me with a blanket. Ortho PA came let me signed " consent for ORIF" no explanation about the procedure. Brought to the unit after a series of xrays and ct scans and blood works. Nurses are just focused on giving meds and their notes . Never bothered to ask about my needs, pain etc. Nobody from surgical dept.visited to explain. Day of surgery, surgeon didn't introduce herself, i just presumed she was the surgeon, took the clipboard , initialed the surgical site, stayed for 60 seconds or less and left me,didn't care to explain the procedure, anesthesiologist was the same. Felt so scared and Prayed...Day after ORIF, discharged to home, by the PA who was assisting the surgery, told me i needed a wheelchair and a walker. " You can get it from Goodwill" nothing in Goodwill ,bought it from medical supplies store . Very unpleasant ,both admission and discharge.Home health PTassigned Not great. I had to fight to call the office for outpatient PT. F/u post op at the office visits with PA for 3x. Affected post op area is numb . I requested to see the surgeon who performed , The surgeon I was made aware does Not see her patients. DRMC management you are creating a God ? " Superpowers" ?? How would you feel if you were in my shoes? She is too arrogant and unkind and no bedside manners, is it because of the privilige she enjoys ? The respondeat superior? The PA who saw me in the office was Not the same PA who assisted the surgery. DRMC please be human and follow the Golden Rule. You are adding more Trauma to your trauma patients by treating us like these. I hope this won't happen to other patients. I know it is difficult to find doctors, surgeons and health care providers but it is not a bad idea to give them some training about patient relation and satisfaction. Treat us like human beings the way you want and your family be treated. Karma and God is watching..After all,without us patients , you have no jobs.......thank you!

This hospital is ok there can be nice nurses but there are some that are rude. I was expecting to be with my sister while she was delivering her baby . but this lady named clara she kept telling me to step out very disrespectful!

My dad stayed here for a while after a work accident. He moved from one tower to another but the staff was overwhelmingly nice and helpful. The nurses were attentive and took care of the preventative and pain management in a speedy manner. Not sure why the rating is so low given that this hospital is far better then hospitals in Riverside with higher ratings.

We came to Desert Hospital on 10/6, spent 12 hours in ER. Mom was having chest pains. She was admitted and released 10/8. Returned on 10/11, after she started experiencing the same chest pains. This ER stay was 10-1/2hrs. She was admitted again. Total experience has been HORRIBLE!! The wait time, the cleanliness, the lack of privacy (HIPAA) and even the dismissive attitude of some of the medical staff. Thank God, I was available to be an advocate for my mom! On a positive note…. I would like to recognize one particular ER nurse, Emily G. She was so compassionate and considerate. Her level of care is want you want for anyone in distress. We were able to observe and hear her interact with other patients with the same compassionate and concern as we experienced. Emily G. is a dying breed of what everyone wants in not only a nurse but from anyone charged with their care. She deserves 5 stars, a raise, a shout out, a commendation and more! We were blessed to have had her as a nurse. She is a definite asset to Desert Hospital. Thank you, RN Emily G!!

The 2 stars are for the nursing staff. My 88 year old father broke his femur and had surgery. His closest family is 2 hours away. My brother and I live in separate states. We gave them our numbers and asked to be updated on his condition the day of his surgery. I was never informed when he went into surgery. My sister in law called to find out what was happening and on her request they called me to let me know he was out of surgery. That was the only call I got. The nurses would let me talk to him by taking him the phone so they were very helpful. I called today to ask how he was doing and they said he had been discharged 2 days ago. When I asked where they said it was a violation of hipaa to tell me that. I asked "even to tell his children?" The woman said, "we don't have any way to know who you are." I was speechless. I then found out from my sister in law that my brother had to call around various places to find out where he was. A horrible and potentially dangerous situation. Shame on you. You can't tell us where our disabled elderly father is but the facility he is at can tell us he's there? You were also able to tell us he was in your facility and give us information about his condition only on our word that we are his family.

HORRIBLE experience once my Mother was put on "comfort care". After being put on comfort care my Mother was moved from the ICU to a more private room for the family until her passing. We were moved to the Joint & Spine Pavilion. Basically, it was like they just found an empty room to put her in to let her pass on. The staff on that floor tending to her were horrible. They weren't providing her comfort, let alone even really making sure everything was okay. Luckily, I was able to be with her round the clock so I could ensure I was able to make her as comfortable as possible. I had to ask them to check her vitals as that is a key in telling me her level of comfort at this time in her life, one day they only checked her vitals at 7AM and not again until 11:45PM when I had to finally raise my concerns to the lead floor nurse on the night shift. I voiced my concerns about not feeling comfortable with them to even leave her alone for a minute. They weren't monitoring her Morphine and I had to let them know when it was getting low and to ensure they placed an order to have it ready when needed. I was the one cleaning her mouth out as they weren't coming in to check on her. Also, when I felt she wasn't comfortable they refused to increase her Morphine level as they said from their assessment "She Looks Comfortable". She was transferred to that room on a Saturday night, I was able to talk with the night nurse on that night and he increased her Morphine around 3 to 4am, however NO other staff would increase it at all until Monday night around 10:45 PM after I shared my concerns about her care, the day nurse she had that day that never came in to check on her let alone other issues with her. They then reviewed her chart from when in the ICU to realize that the Morphine was supposed to be increased much more frequently. They increased her Morphine at 10:45 PM and within one hour of that my mother's labored breathing did reduce some. The next morning before shift change her breathing was laboring again and her vitals increased so I asked that the Morphine be increased again however the day lead nurse coming on shift refused to increase it as in her own assessment "she looked comfortable". Well, she was wrong!! It wasn't until the resident doctors made their rounds that they entered the room saying she didn't look good nor did she look comfortable, they directed the nurse on shift to increase the Morphine as needed for comfort. Also, the same day nurse she had the day before was assigned to her care again and I refused it and told them to get another nurse as she was horrible and didn't provide care at all. She was too focused on her other patients and discharges she had to do. They did at least replace her and the day nurse assigned was more attentive. After the Morphine was increased around 10:45am on Tuesday my mothers labored breathing did reduce and she was finally able to be comfortable and pass in peace. I SHARE this horrible experience as if you've never had to see or deal with the passing of a loved one first hand you might believe some of the things you were told. Which weren't correct. I had to finally be my Mother's voice to let them know she wasn't comfortable and they needed to listen to those that knew her best. If you have a choice and are able to take a loved one home to be on hospice over comfort care in this hospital DO IT! Otherwise your loved one might have a horrible end of life experience as we did. I would give NEGATIVE stars but I have to pick a star to even share this, so that's why I gave a one star on this review.

So I was brought in to the ER by ambulance Friday from JFK to Desert Regional for further testing. I was told when I arrived I will be receiving another X-ray to determine my cause of severe abdominal pain I was having. Fast forward 3days, being admitting in the hospital only to be receiving IV fluids and pain medicine oh and not to mention on a clear liquid diet (cause I have to wait for a X-ray to be done). I have NOT seen not ONE doctor during my stay only RN. Keep asking when I’m getting the X-ray and the answer was also “oh your next on the list” 3day long list apparently! I’ll been patient and understand but at this point it has gone. So idk Desert Regional my stay here has not meet the expectations I thought this hospital was said out to be.

My dad passed away in the ER on June 9th. I can’t tell you how wonderful I was treated. The whole staff was wonderful but especially the young man who was my dads nurse. And they were extremely busy that morning but they all kept their cool and maintained a very professional, yet kind and gentle spirit.

My experience while I was hospitalized (1/30 to 2/8) was above and beyond the 5 stars. To the surgeons who repaired my shattered femur and broken wrist, and other OR staff I thank you for your compassion and explanation of the procedure. To my primary physician Dr. K and the nurses who provided care, comfort, and positive encouragement and eased my pain in an immediate response, Thank you for making my stay less stressful and scary. To the rest of the staff I encountered again my thanks for your compassion and support. Patricia Valencia

Mri too small for my husband with 54 inch shoulders. Why not upgrade? He had a stroke!!! The food trays are not picked up nor is the patient asked what they want to eat. The nurses are outstanding. They are overworked and patient ratio is low. Very disappointed!

I have come in for wound care and leave stressed out the attending doctor James, first name, was horrible,. I was in pain with a 10 level and he wanted to give me narco which effects my stomach I always get morphine, he then pointed his finger at me like I was some kind of a animal and said get out this is unacceptable, unprofessional in many ways of being a doctor. I’m going to let the world know with a BOLO be on alert for Asian Dr. James first name.

What is the purpose when you ask for a password to be placed to avoid certain people from visiting and getting information of a patient to avoid any drama when apparently it's not enforced!! Several times I got through the front, given my tag and allowed through with not being asked a password and the same with the phone calls!! Because of this reason someone was allowed through and all he'll broke lose!! Exactly what I was trying to avoid. If a patient can't get the proper care and rest needed to heal without drama then people should take their job more seriously! It was very heartbreaking for me, as a mother, having to go through this experience. I don't feel safe going back to this Hospital any longer and I'm very sad, hurt, depressed and have bad anxiety because of this experience and will be pressing on this matter. This Hospital does not care about their patients and their families by hiring the wrong people who don't do their job right! It's just a paycheck for them..

I am from out of town and unfortunately contracted COVID a few days ago. I am asthmatic and have a host of chronic conditions and my oxygen was declining. The nurses who brought me in to the ER were the sweetest and kindest I’ve ever talked to and the physician who listened to my lungs gave me a lot of reassurance that I’m going to be okay. They kept the Covid triage area very clean (with bleach!!) and prescribed me something so that I will be safe at home, with directions for if or when I should come back. Efficient, clean, safe. Very grateful.

Depending on who the people are here to care for you you can be treated very well by Brenda and her asst. They made everything go so nicely for me .But the shift changed but my new team was efficient and pleasant . But by Sat.. when I'd reached out due to cold of my room The desk told me they'd send some one .No one came .I called again and let them know I still needed a nurse ,same thing was said - no one came . I called again because I was allergic to pads that sticks on body THAT got treated BUT The Itching was Driving me to distraction. So , In response it's simply an okay facility but * IS Renowned For Its Heart Trauma Center ‼️ (But rooms are Very Small Plus toilets are not wheel chair accessible 😒😤 .

Be careful here if you have drug addiction or mental health problems because they will not give you proper treatment they will call the cops. I was lucky and a security guard protected me. Also the food is borderline poisonous. Just horrible. Next the staff is very young and not sensitive to your needs.

These people are incompetent. I got a call today saying my mom left some bracelets at the hospital awhile back, I say I’ll be in later today to get them. I was told to go to the receptionist and that they would contact the right department to have them brought over. So I drove 30mins to get over there, and the receptionist guy just writes a number on a piece of paper for me to call. Uhhh if you don’t want to do YOUR job, why don’t you quit. I didn’t drive all the way over there just to be given a phone number that is constantly busy. Tried calling 10 times and couldn’t get through. Waste of my time and gas for something that should of been very quick and simple. If I wanted to get a number to call I would of called and asked for a number. Don’t make me come all the way down there just to waste my time and give me some pointless number and act as if you can’t help me. What the hell your a receptionist that is YOUR job. What an absolute joke.

I’ve been stuck here days past when I was supposed to be released, purely because of miscommunication and failure to take notes by the doctors/nurses. It’s miserable here. It’s so hard to fall asleep. They pack you in a room with other patients, who are either snoring, screaming, or triggering some bed alarm to go off. And then, by some miracle, if you do manage to fall asleep, you will be woken up every hour by nurses coming by to do tests on you. It’s like some sleep deprivation torture strategy. I never want to be stuck here again. EDIT: They replied to my comment, but they don’t really care. Everything is done so incredibly inefficiently here. Call the nurse, 20 minutes goes by, call the nurse again, another 20 minutes, and finally someone comes to help you. This inefficiency starts with the management. I doubt they will ever improve this place.

Absolutely vile, 9/10 staff members are incredibly discriminatory and disrespectful thinking that’s okay because “they’re understaffed” and “it’s happening everywhere”. You see your patients and do almost nothing other than ask few questions, do no further tests, no actual treatment and prescribe opioid based drugs for the pain, maybe antibiotics too depending. if youre reading this thinking of going to this hospital, I urge you to watch painkillers or research the history of this hospital so you can also realize that this hospital is a for profit since 1997, 2 years after oxy cotin I’ve looked into you’re history and Tenet and let me say you should count your days, Justice will be served. I see what you’re doing, because this is only happening at locations like your! Currently at Loma Linda, a non profit, faith based hospital and I feel bad that your staff feel the way they do and are so comfortable making false statements to the people who are trusting their life with you while treating them like dirt. I understand Palm Springs and the Coachella valley grossly neglect the rising homeless population as well as many other parts of its cracking infrastructure although after reading about all the lobbying that’s being done to avoid the accountability that’s coming maybe direct your energy into doing something actually good for a change. Hire more employees, pay and train them well. You’ve made unfathomable amounts of money on a highly addictive drug that has destroyed families and communities, restitution is owed.

My spouse fell off a ladder putting up Christmas lights. Fell 8’ down to the concrete hitting his head and left shoulder and arm. Went to ER. Took him in pretty quickly. Medical staff professional and compassionate. Am grateful for their care and compassion.

I'm so disappointed in the staff that helped my mother here... my mom is 74, and her wedding ring was stolen. Who steals a 74 year old woman's wedding ring?!!?!? It doesn't just fall off her finger, as it barely fits over her knuckle. So it's hard to get off her finger, she was in a lethargic state and taken back down to icu and under observation when it was stolen... Absolutely disgusting that the staff would do this, she's been married for over 19 years and no one knew how much it meant to her! It was reported stolen to the hospital and they have done nothing to even question the staff that cared for her, be careful when going here... ************Please make sure none of your loved ones bring precious things with them here, it apparently just vanishes!!!**************

From the time I walked into the Emergency Room, I am glad we chose DRMC. Every staff person was professional, efficient, energetic, available, and caring. Every one was willing to answer question, in fact, encouraged my questioning. Not only was my spouse cared for but I was, too.

They have absolutely the rudest and most unprofessional staff I have ever experienced at any hospital. They treated my fiance like absolute dirt. They didn't feed her for three days, they didn't even give her a toothbrush. The MRI technician is extremely rude and she brought my fiance to tears with her heartless comments. Absolutely unacceptable behavior.

The best hospital and staff in the world. I can’t thank the team of maternity & labor enough! 2 months ago, I had my delivery there and the nurses OMG!!! Outstanding! The best care, the best of the best. I feel so blessed! Megan, with her beautiful blue eyes gave me hope when I was most vulnerable. Mary, so sweet and careful, Kayla, amazingly patient and nice, Kimberly, Lala, Nuko, Liza, Verónica, Clohe, and bunch more. The best of the best! 5 stars for all of them. Dr. Buringrud, simply the most professional and expert. With the help of GOD he saved my life so I’m so thankful for all them who Intervened in my delivery and recovery. They are just Ángels. Thank you also to the manager who kindly check on you with a smile and a delicious cookie 😌and of course, thank you to the king of kings, my Lord who ultimately makes things possible. Thank you all!

Wife had C-section here for which I was in the delivery room I saw my beautiful baby enter this world the got all frantic said she was breathing because cord was on her neck ( it was not on her neck I cut the cord myself ) they rushed her to nicu and she was there for 10 days blessed to able to take off work and be there every single day and if it were not for me and my wife switching out one of us staying at local motel 6 across the street at our cost to watch our other children I believe they would have milked-our insurance for30 days we certainly annoyed them enough to get her outta therefor good reason too 2 weeks after she was freed from that terrible place I got a letter from my insurance stating they are not covering the nicu stay and we don’t have to pay it either because she didn’t have to be there and the whole time they didn’t take any tests not even temperatures. Side note after c section my wife asked for help in shower because well c section and the nurse asked her “ could you wash yourself before c section and your husbands close by call him to come help you shower “ upon leaving the hospital after the c section without baby my wife had all her belongings in hand no wheel chair offered and they said she can just go to entrance and noone helped her carry her things or wheel chair her to valet I pulled up to entrance of valet area and she was alone holding all her things crying from the entire experience. I was devastated .

My dearest friend and life partner of 31 years was admitted to trauma ICU. She passed away after a week. The incredible staff were amazing! they were kind and respectful of her and so incredibly kind to myself and her daughter. Kudos to them all including housekeeping who never failed to give a kind word.

Unexpected admission and overnight stay on on 4 Sinatra. I can't say enough about the amazing quality of care I have received, EVERY SINGLE PERSON I ENCOUNTERED from the Nurses to the Housekeepers, x-ray techs, Transport AMAZING! Nurse here of 30 years, I have pretty high expectations. I'm so impressed with this team.... Luke, your attention is icing on the cake! THANK YOU

If i could rate the maternity ward from triage to labor and delivery to postpartum a 10, I would give it a 20. Every aspect of the maternity was amazing. The staff is beyond friendly, accommodating and just phenomenal. We had amazing managers like Missy constantly checking everything throughout stay, amazing help during labor Violet keeps you so on track in such a kind way, awesome Dr Smith- who during a scary after birth turn for myself got a massive team that together that completely saved me from an unexpected health twist for myself. It was scary but they all pulled together so professionally to immediately take action and help fix me. I had amazing nurses the whole time, every person we encountered was professional and so accommodating to our family. My night nurses Esther and Carmen were the sweetest, Melissa day nurse unbelievable and so many people I can’t name but have so much gratitude and respect for. We would definitely recommend here for all maternity care and are so grateful for the staff here and the support and care they provided my family in our time there.

My Brother is currently hospitalized there and I've never had such a horrible experience from his nurse in ICU Cardiac Venus who is extremely rude talking condescending to the families of our loved ones, to the security at the front desk.I hope none of my family will ever be back there. This hospital was one I was very pleased with but apparently they have no empathy in Human Services or training. They are also under staffed therefore leaving us the family to change my brother's sheets, bathe him, and do their jobs. Horrible experience!!!!

I was in a bad accident was admitted here. It is day 10 my surgery has been delayed for 3 days now and still currently waiting for my surgery to close up my wound and have me on no food and water intake currently .. I about to hit 16 hrs but according to the nurse “I am still on the list” Only reason I give one start is the few attentive nurses I have received during my care when I mean few I mean like 3-5 nurses who do this not just for the money. I am far from home I hope Kaiser takes me in sooner this place is a nightmare especially at night.