Absolutely aggravated and time wasted with an order for a kitchen sink and faucet. I was told by a sales rep someone "had to" come into my home to inspect my current sink and would get a call. Got a call back from someone wanting to sell me Home Dept gift cards. Called the store and was told that shouldn't have happened but then told me it would be easy for me to see what I needed installed. Already had the sink and faucet picked out. I've purchased a hot water heater and stove in the past year from this store. Wont get my business anymore or anyone else in my family for that matter.

Went in for drill - pre Christmas sale, came out with a new drill, tool set, and a vacuum as well! Great prices as well as plenty of friendly and helpful staff.

Patrick was an expert in his area! He was able to help me when no one else anywhere could! Usually, the HD employees ignore you and won't even say hello anymore. They run the other way down the aisle when they see people coming. Every once in a while you find a good one.. I hope they pay Patrick what he's worth and keep him!

Patrick was exceptional, friendly, polite, & very helpful as he went straight to the 3 things I needed. Howard was helpful in getting #433 box down off the shelf to get 4 out of 6 items in the box. Haylie was very nice, polite,& helpful as she scanned our items & poof we had our receipt & exiting the door. We will be returning & I will be looking for Patrick when I need to walk in get items & get out. THANK YOU 3 VERY MUCH.

Went there to buy a dishwasher. Have bought all other appliances there in past. We seen a dishwasher out of box in aisle. Was told it was a used dishwasher for sale. It was a display that someone had bought and returned. The receipt was in the dishwasher. The lady working in the appliances had to call Manger to see how much it was. She wanted over 200.00 more than the person paid for it at the beginning. She further told us it was not used and they would never do this. ( then why was the receipt in the dishwasher?) This was a lie. So we found another one they told us it wad available but couldn't get the options we wanted. It's supposed to come with a few different options. We were told it would be delivered in a week and then when we were almost done with purchase was told depending on how many people ordered the same one they did not know when we would get it. Well that was the straw that broke the camels back, to many red flags for me. I walked, bye bye home depot, hello Lowes. The dishwasher we wanted we found at Lowes with the options we wanted, got it 2 days later, and also got it almost 150.00 cheaper. Home depot please get your CSRs on the right page. When CSRs are telling you 2 diffrent stories and price tags are not matching this is not good for business. My last post I had rated home depot as a 4 not no more.

Upon completing the purchase of a large heavy appliance I was promised loading assistance. After a 10 minute wait a 5 foot 6, 125 lb teenage kid in an orange vest arrived. I asked if he was joking. I was told "no, it's my first day on the job". I tried to see the humor in the situation as I sent him for backup....

In and out with what I needed quickly. Service was excellent. Product selection is awesome. Military discount everyday. Highly recommended. Definitely a repeat. Plenty of parking. Handicap accessible. Easily seen from road.

After tens of thousands of dollars spent at this store every year, they decide out of the blue without warning to not take checks with a PO box # for address. Make it easy to do business HD, not hard.