1/5 Ugur O. 1 year ago on Google
Terrible
experience.
We
booked
mini
golf
for
a
group
of
5
(4
kids
all
under
the
age
of
7
and
an
adult).
We
asked
whether
we
could
have
an
additional
adult
to
enter
in
order
to
help
supervise
the
children
however
was
refused.
The
lady
manager
(Louise)
at
the
door
was
extremely
rude
and
unprofessional.
We
explained
that
it
would
be
reasonable
for
another
adult
to
help
out
as
to
avoid
any
health
and
safety
issues
as
they
are
only
kids
(one
of
them
aged
4)
however
Louise
was
senseless
and
unsympathetic
to
the
idea.
Her
attitude
and
rude
approach
made
us
all
very
uncomfortable
and
the
kids
felt
extremely
intimidated.
When
we
kindly
asked
if
an
exception
could
be
made
she
kept
picking
at
us
and
escalating
the
situation
for
no
apparent
reason.
She
was
either
inexperienced
or
was
just
not
having
a
good
day.
She
even
threatened
to
have
us
removed
from
the
car
park
and
refuse
us
entry
which
was
awkward.
She
seemed
to
have
been
overwhelmed
by
her
own
duties
and
clearly
wanted
to
take
it
out
on
us.
All
the
parents
and
children
we’re
shocked
and
it
certainly
took
away
the
happy
vibe
from
the
day
out.
We
only
wanted
the
kids
to
have
fun
and
thanks
to
Louise
it
turned
out
to
be
a
very
unhappy
and
intimidating
experience
for
them.
Otherwise
good
facilities,
plenty
of
parking
and
a
great
location.
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