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The Social West

Apartment complex ā€¢ Apartment building ā€¢ Apartment rental agency ā€¢ Condominium complex ā€¢ Real estate rental agency ā€¢ Student housing center ā€¢ Condominium rental agency

šŸ˜ Iā€™ll start with the good: The location is amazing, especially if you need to be at CSU for work or classes. Easy walk, bike ride or drive over. Also around a bunch of food places, coffee shops, etc. The staff at the leasing office are great. Theyā€™re always respectful, courteous, and answer any ques... People often mention great, apartment, office, maintenance, laundry, staff, studio, room, building,


Address

1117 City Park Ave, Fort Collins, CO 80521

Website

thesocialwest.com

Contact

(866) 413-7971

Rating on Google Maps

3.50 (151 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Closed, Hours might differ
  • Monday: 8:30ā€ÆAM to 12:30ā€ÆPM, 1:30 to 5:30ā€ÆPM
  • Tuesday: 8:30ā€ÆAM to 12:30ā€ÆPM, 1:30 to 5:30ā€ÆPM
  • Wednesday: 8:30ā€ÆAM to 12:30ā€ÆPM, 1:30 to 5:30ā€ÆPM
  • Thursday: 8:30ā€ÆAM to 12:30ā€ÆPM, 1:30 to 5:30ā€ÆPM
  • Friday: 8:30ā€ÆAM to 12:30ā€ÆPM, 1:30 to 5:30ā€ÆPM
  • Saturday: 10ā€ÆAM to 12:30ā€ÆPM, 1:30 to 5ā€ÆPM

Featured Reviews


Frequently mentioned in reviews: great (10) apartment (10) office (8) maintenance (8) laundry (7) staff (6) studio (6) room (6) building (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Katherine G. 1 year ago on Google
    Iā€™ll start with the good: The location is amazing, especially if you need to be at CSU for work or classes. Easy walk, bike ride or drive over. Also around a bunch of food places, coffee shops, etc. The staff at the leasing office are great. Theyā€™re always respectful, courteous, and answer any questions. You can tell theyā€™re trying their best with what they got. The overall studio is fine. Absolutely nothing special but itā€™s a fine place to live. Now the not so great: Facilities: The fitness center has bare minimum. Itā€™s okay. The worst part is the lack of lighting if you go at night. One side has a flickering light and the other side has a motion detecting light. Problem is, if youā€™re on the floor stretching, doing core or anything like that, it wonā€™t detect you and itā€™ll go dark. If youā€™re on the other side with the flickering light, itā€™s dark at the other half due to no movement. So youā€™re just in a half lit fitness center with a barely working flickering light. There are three paid, normal sized washing machines in the laundry room in my building. One has been out of order since Iā€™ve moved in over a month ago so itā€™s really only two. I live by the laundry room and that door slams very hard at all hours of the day and night. The studio itself: The studio was not clean when I moved in. Staff was respectful and apologized and made sure to get a cleaning crew in by that weekend. Should have been done beforehand but at least they were quick to fix it. Like I said above, at least staff is great. Everything is very low quality. Seems like itā€™s just thrown together with lower standards, maybe itā€™s because they market to college students and think they wonā€™t care. My floor got a cut in it and underneath it, you can tell this floor was put right over the old floor and not properly adhered. Iā€™m sure theyā€™re going to charge me for flooring upon move out, and not take into consideration that itā€™s their low quality practice. I posted a photo for reference. Floor shouldnā€™t easily cut like that. Doors/cabinet hinges are loose, only one outlet in kitchen area and one of the plugs is taken by the fridge. So if you have more than one other appliance, youā€™ll need to run an extension cord across the entire apartment to the opposite wall. No dishwasher, window or AC in this studio. You definitely get (or donā€™t get) what you pay for. Posting some photos of the studio since none are available on the website. The studio layout is doable and overall seems nice from the outside looking in until you start noticing the low quality and low effort put into these apartments. Overall itā€™s just okay and simply a place to live while in school.
    2 people found this review helpful šŸ‘

  • 2/5 Chelsea I. 11 months ago on Google
    Not the worst place and affordable for the things included. I enjoy having the dog park for my dog. Even being able to have my dog is great. Maintenance has been great to me. Everyone in the office is nice and I feel like they are trying but at the same time arenā€™t taking care of things. If you want to enjoy the pool good luck. Thereā€™s the same group of people there everyday being loud, drinking and taking up the whole area. If you complain to the office they donā€™t do anything about so itā€™s useless. Also if you are on any schedule be ready for loud parties that also nothing is done about.
    1 person found this review helpful šŸ‘

  • 2/5 Katie K. 1 year ago on Google
    Iā€™ll start with the pro: Location. Itā€™s close to CSU which is ideal. Now for the cons: You donā€™t get what you pay for. My rent is over $1800 so I expected very minimal maintenance and facility issues. I also expected the apartment to look nice since the rent is extremely high but unfortunately that is not the case. Iā€™ve had at least 1 maintenance issue every month Iā€™ve lived here and one hasnā€™t been fixed which is frustrating. Another one took over 5 months to get fixed. The apartment is low quality in my opinion so Iā€™m not sure why the rent is so high. When I first moved in the apartment was a mess; there was debris all over the place which was a terrible first impression. One of the 3 washers for the entire building has been broken so Iā€™ve been stuck waiting to my laundry which is also frustrating. Adding more money to a laundry card is inconvenient. First of all, the room that the machine is in is always disgusting. As I know of, thereā€™s only one place to do it which is by the leasing office which isnā€™t great since the laundry room is in your building, so making trips back and forth in the winter especially isnā€™t great. I wish there was even an online option to do that or a machine in the laundry room. Whenever you go outside of the building, there is dog or geese feces all over the place. The staff is a hit or miss. Some are nice to me and some arenā€™t so pleasant. Iā€™ve went to the office and called many times to try and get my leaking ceiling fixed but nobody has helped me. Whenever I put on the AC, it smells weird and Iā€™m not sure why. Iā€™ve resorted to using fans. Overall: Iā€™m not very impressed with this place. This is my first apartment and I wish I have had a better experience. Iā€™ve added pictures of my ceiling before maintenance originally came and after. They have not showed up to fix the problem as it is still leaking.
    1 person found this review helpful šŸ‘

  • 1/5 Cameron 6 months ago on Google
    The office is more than willing to lie to you (can't wait for my move-out suprise) and the whole complex is falling apart. Every fixure is filled with years of dead bugs, every wall is covered in dings and trash litters the hallways for weeks. They're too lazy to accept packages and insist delivery drivers use some system they don't understand so I've never got my UPS or FEDEX packages while living here as their level of lazyness throws off even nationwide shipping brands.

  • 2/5 Sarah G. 10 months ago on Google
    I have lived in many apartments, so here is a fair and honest review after living here for a year. Pros: Location is amazing especially if you are a student going to CSU. Overall, the complex is pretty quiet and I never heard noise after 10pm, neighbors keep to themselves. Pool is decent, gym does the job, maintenance team is speedy and reliable from my experience. Free parking is also a huge plus. Good package system. Cons: Bait and switch? I decided to move in with a friend who already lived in this complex for two years. On multiple occasions before move in, office staff told me that I would not have to pay a pet or security deposit because my friend had already paid this for her old unit and it would transfer over. This is what pushed me to sign the lease! This being said, we were shocked to be charged an additional $900 for these same charges a day after move in. The manager told us there was nothing he could do and it was a mistake that this was promised to us, but this set us back financially for quite a while. I donā€™t understand how you can promise one thing and do another with no consequences. Unfair pricing. With rent and utility charges included, my roommates and I were paying $1800 for the two bedroom apartment. This price is going up! The apartment itself was outdated with many issues including a wall ac that barely blows cold air past the living room (be prepared for hot summers!), a heater that doesnā€™t actually provide consistent heat (also cold winters), inadequate insulation (my pillows would stick to my bedroom wall due to ice forming), mold in various places, no fire extinguisher in the unit, and random things always breaking. You will also have to pay to wash laundry which gets expensive. I could easily go to a similarly priced apartment and instantly have each of these issues solved. Random shut offs and building maintenance. Pretty frequently I experienced water shut offs and building maintenance with limited warning. This usually meant not being able to shower or get water after coming home from work. Usually I let it slide, but the month before I moved out, the apartments started remodeling a bunch of units which I was given no warning about and it was incredibly loud and disruptive (tossing parts of walls over the upstairs balcony, hitting cars and people below with debris, and drilling noises for hours). As a person with autism who is sensitive to loud noise, I was pretty upset. Currently very worried about what the move out charges will look like, but Iā€™m prepared for it to put a serious (and unnecessary) dent in my wallet. Overall, not the worst apartment Iā€™ve ever lived in but I certainly wouldnā€™t consider it a great one. I hope this helps someone!

  • 5/5 Hilla N. 9 months ago on Google
    Great place to live by campus with a really sweet staff! Kelsey runs fun community events for the residents and even our pups, and Bryan is the nicest and fastest maintenence man and probably the kindest guy I've ever met! The pool is also really nice and always super clean.

  • 5/5 Jonah D. 10 months ago on Google
    Incredible Office Staff! Steven, Hailey, Kelsey and Cassidy are all very kind and helpful. The apartments are very spacious, clean, and a great value. You cannot find a better location off of Elizabeth St. and close to CSU. Amenities are incredible, I love the community pool and fitness center!

  • 5/5 Juan Mc D. 11 months ago on Google
    Iā€™ve been a resident here for about 8+ years, maybe more and I really like my apartment. Management does a great job. Kelsey and the manager Steven are very kind with me. And the community for sure has improved. And the most important and what keep me living in here: Location!! Looking forward to live here longer. Thank you Social West

  • 5/5 Mariam N. 1 year ago on Google
    Applying and moving in to this complex was a breeze due to the amazing help of the office staff! I really appreciate how quickly they respond to my messages. There was a maintenance issue when I moved in, but it was resolved almost immediately by the very kind maintenance guy. The location is also perfect for CSU students!


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