DO NOT GET THE MEMBERSHIP. Support local massage places instead that actually aren't a racket. Reasons for my 1 star: 1. This place/business model is a racket. 2. They never have appointments (even a month and half out). Basically forcing you to pay without giving services that are supposed to be offered. 3. Trying to use your accumulated credits by setting up a biweekly massage? They'll cancel it, and say they know nothing about it. Currently I have 16 credits to use. Do that math. Are you supposed to leave that money on the table? According to Massage Envy, yes you are. 4. Trying to give someone you care about a credit? 10$ charge on top of what you're paying. Oh, and that person can only receive one every 6 months from you. You are not allowed to give your credits away more than once a month. See how they keep you paying? 5 Trying to use up all your accumulated credits after you cancel? You only have 60 days. 6. They will change prices on you (I started in 2019 at $55, now paying $75/month) and not let you know--just hope you don't overdraft. Only thing about this place that is good is the actual massages and the people in the facility. The company, however, is terrible. Support local massage places instead. Do not recommend.

My massage therapist was great! Although the front desk was exceptionally rude and deceitful. While I wish I could recommend, the front desk ruined the zen my massage gave me and honestly ruined my day.

Do not get the membership. In order to cancel the $85/month membership, you need to either have moved 25 miles away from the location, or you need to be able to provide a medical reason. You have to be able to provide written proof in order to cancel the membership, and after you obtain proof + fill out the cancellation form that has to be completed via email, it still takes a minimum of 10 days for them to process everything. On top of that, you will still get charged for the next month. Forget trying to make an appointment (since you will be charged for that upcoming month regardless). They are always booked at least a month and a half out. Their services are not even worth the hassle.

Terrible experience with the billing procedure. Lied to and manipulated. And when finally confronted, they won’t give out the manager’s information to right the wrong. Instead asked to leave empty handed. Cat who is the assistant manager would rather send you away unhappy than to make it better. I only have one Choice, go to small claims court to let a judge get my money back from these money hungry pigs. The taste is my mouth is disgusting 🤮🤮🤮

I have been to a few Massage Envys and I have to say this one is my favorite. The vibe is great, it is relaxing and quiet! I was greeted by a friendly and knowledgeable front desk staff who helped me complete the required forms, the manager came out to escort me to their tranquility room to wait for my therapist and introduced me to Envy the fish! Speaking of my therapist - Josh - he was fantastic! I loved my massage! He addressed all of my concern areas, great pressure - felt like a new person after! I would recommend him to everyone. All in all this location gets my 5 stars because it felt like a full service, friendly, relaxing experience!

I’ve been seeing Devin for my skin care needs for a few months now and my skin is basically flawless. Shes passionate about what she does and it shows. I’ve been getting so many compliments on my skin lately. I struggled with cystic acne as a teen and young adult and would hide behind piles of makeup which just made everything worse . So I never thought I’d see the day where I’d get compliments on my clear skin. Thank you Devin for the boost I’d confidence and caring about mu skin as much as I do!

THE BEST MASSAGE ENVY location in Denver. I drive 30min out of my way just to come here. Collette is by far my favorite ME massage therapist here. She is professional and attentive. Amy and Anasia up front are unprecedentedly helpful and just outstanding people. Amy gives me hope for the future of an otherwise declining ME franchise (compared to other Denver locations).

Nacole is an absolute expert in the art of deep tissue massage. She took the time to discuss my specific areas of concern and explained the techniques they would use to address them. This open communication and personalized approach immediately put me at ease. Nacole possesses an uncanny ability to locate and target the knots and tension in my muscles. She knew exactly which muscles needed attention used a combination of deep tissue techniques, targeted pressure, and stretching to address my muscle imbalances and tension. If you a looking for a soft to medium rub, she is not your therapist. She really gets "down in there". Throughout the one hour session, she maintained excellent communication, checking in on the pressure and technique to ensure I was comfortable. It is clear that Nacole is highly skilled and knowledgeable in her craft. Her professionalism and attentiveness put me completely at ease, which allowed me to relax and fully benefit from the massage. If you're in search of an exceptional deep tissue massage experience, I highly recommend Nacole.