1/5 Terrie W. 7 months ago on Google • 8 reviews
Last
weekend,
I
stopped
by
the
Nordstrom
at
the
Domain
in
Austin
Texas.
Over
the
past
several
years,
I
have
noticed
the
level
of
helpful
associates
diminish
greatly.
Having
been
a
previous
Nordstrom
employee
(in
California),
I
know
what
is
expected
of
associates.
I
was
in
this
store
for
over
30
minutes
-
and
left,
because
I
couldn't
stand
it
any
longer.
I
was
diligently
looking
to
buy
a
dress
for
an
upcoming
wedding.
Not
one
single
associate
greeted
me,
asked
if
they
could
help
me
find
anything
or
offer
a
dressing
room
(yes,
at
one
point,
I
did
have
one
dress
in
hand).
Maybe
it
was
the
way
I
was
dressed,
having
just
come
from
a
workout,
but
I
digress.
The
dress
department
made
me
do
a
double
take,
to
make
sure
I
was
in
a
Nordstrom
and
not
in
a
discount
store.
The
associates
I
did
see
(and
there
were
several),
were
too
busy
looking
at
their
cell
phones,
chatting
with
each
other
and
offering
congratulations
for
opening
a
charge
account
for
another
guest,
or
simply
just
walked
by.
Not
a
single
associate
said
a
single
word
to
me.
You
can
do
better
Nordstrom.
At
a
time
in
our
retail
economy,
I
when
retailers
are
struggling
with
sales,
I
would
think
someone
would
want
to
offer
help.
Maybe
I'm
wrong.
In
the
meantime,
I'll
find
other
retailers
to
spend
my
money.
You
can
do
better!
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