It's wonderful place for family friends gathering. Huge facility of fine dining restaurant and many different types of foodstuffs. All other activities and events ongoing with local. Very nice and clean.

Nice, looks newish, clean, good carpet and furniture. Cafe food is good👍 service is good👍

We went to Collies last night and firstly the food and especially the Philly Steak pizza was terrible. Then we went upstairs and i bought two Mountain Pale Ales, the beer was thick and soupy and didnt taste right. We took them back full and the supervisor said we picked so we were stuck with it. She said she tasted it and it was the way it was supposedbe. I wondeted if she had ever had a schooner of thst beer to have something to compare it to.We werent trying to get a free beer just a decent beer. I am at a loss as to this customer service.

Food has gone down hill. Ordered 2 cheese pizzas with garlic sauce. Was charged $3 for garlic sauce. Not much on there 1 pizza burnt. Wouldnt redo. Son still hungry so got kids chips chicken nuggets no salad $10 5 nuggets 17 chips son counted. Wow waste. So disappointed. An absolute waste of money. Esp considering I just feed 2 kids $50 later. I didn't eat cause I ran out of money. Beer wasn't tested before so waited ages as bar lady was just getting froth. Other beer returned not cold. We just wanted soft drink. But no idea how to keep service going. Then the raffles are drawn 1 number and held till that person claims. Extremely slow. Will never return even with a $20 birthday voucher it's an absolute joke for a club now.

Great spot had a good meal overall well worth a visit for sure.

This place is very VERY big. When we visited it was extremely empty though so there was no possibility of us getting lost. The bar staff and particularly those on the front door are very helpful and kind. Prices of drinks are standard for the clubs in the area. Nice list of cocktails and they're more than happy to help if you have a drink request that's not on the menu. Plenty of parking just outside. The gaming area is actually quite impressive with their selection of machines. Not just standard pokies but also have electronic blackjack and roulette tables.

What a disgusting venue!!! Went for dinner this evening sat downstairs (table of 10) my 5 year old daughter just wanted a bowl of fries/chips went to order could not be accommodated , asked if they could check with the chef and all he could do was shake his head no… so I ordered a kids “steak n chips” no steak … this could not be accommodated. Proceeded to order daily special which was BBQ octopus - was then advised that no entrees were available, so I then tried to order a main - they then advised there’ was no octopus… tried ordering a garlic pizza, again no entrees to be served. Went to order basic pizzas to get us by. Something shorted out the pizza oven and was quite a commotion going on but then took 45mins to inform us of no pizzas were available and they offered a refund. We later found out from another patron that nuggets and chips were available upstairs … at least my 5 year old was satisfied even though she had to wait over an hour…. Look I’m actually boring myself typing this. The chef downstairs needs to give himself an upper cut after a number of audible meltdowns and frequent vanishing acts into the lift behind the kitchen - this was amusing to a number of patrons - mind you there was only 6 tables seated. I think the collegians leadership team need to reevaluate their position in the company and reconsider who their exec, sous and the remaining chefs and kitchen staff earning $80-$120k to at least care about their role, food and service provided. 2 steaks were finally ordered 1being cooked medium and another well done when asked which one was which the chef shrugged his shoulders and walked off…Perhaps providing a tray for more than 3 plates for people seated downstairs when collecting meals from upstairs… I feel that the collegian trust should focus less on acquiring new venues and fix the ones they currently have. BTW if you want to have a good laugh checkout the footage of the chef downstairs using a flamethrower to cook steaks melt down (approx 7pm Thurs 30th November). Will never set foot in that club again would much rather go to the builders or fraternity any day of the week.

Our family had dinner at the restaurant down stairs. We ordered 2 platters and between 4 adults there was a decent amount of uneaten food left over. We asked for a takeaway container, we were told no, I asked for aluminium foil, again I was told no (although I could see it). I then said, so we're supposed to throw away good food? He said Yes!. I've never been to a restaurant where they do this. My advise is either DONT order a platter or take Tupperware with you. There was also no plates for a birthday cake and we had to eat it off napkins. I've been to Collegians many times and this time was not a very positive experience.

Lots of restaurants choices within the club. The Kitchen Charlotte had fast and efficient service however the meals were a bit of a let down. Very salty pork cutlet and no creaminess to the dish to break up the saltiness. Salty and tough salt and pepper calamari. Lovely atmosphere and design. Friendly staff.

Always a pleasure to visit collegians Wollongong , either for a beer or a meal or both, it's a big clean and comfortable place to be, the staff are first class and always greet you with a smile, we went for lunch and had the special Pork Ribs , beautiful tender fall off the bone meat , good chips , a good all round meal, the pizzas looked good as well , I will try one next time, in all it was a good experience the club is beautiful, food good and staff perfect see you next time.

Wasn't the first time eating there but probably will be the last, the venue was far from capacity for a Saturday night but that didn't stop long wait times regardless of which bar you decided to try your luck at, factory restaurant unable to sell 3/4 of its menu due to no stock by 7pm, entire table served and eaten before myself and partners meals were even sent up despite all ordering at the same time and to top it off a delightful stench of raw sewerage floating around the live music bar downstairs. You're getting a 1 only because 0 isn't an option.

The chefs cater to coeliac’s, I have never had an issue, great family club food. The hubby loves the ribs and my personal favourite is the salmon. Well done Collegians Staff.

Experienced terrible serious racial discrimination in this club last night. Our company booked a party for celebrating mother’s day, my colleagues and me arrived at different time. They were allowed to use the digital drive license on the Service NSW app to enter. But when I arrived there, the security people refused me to enter the place and said I have to use my original passport! I messaged my workmate, she came to the lobby and explained she just used the digital drive license. Then the ladies in the counter allowed me to join in with the digital license. The security people turned his back and refused to talk to us at this moment, he even didn’t said sorry! This is serious racial discrimination! This experience made the customers really frustrated and disappointed! Australia is a beautiful country with people come from diverse background. I was just followed the policy and provided the government approved license, but people refused me just because of the color of my skin! Never come back again and former complaint has been made to the management team! Suggest every customer should take careful consideration before enter this place!

Went Thursday night. Great raffel didn't win. Insert sad face. The meal was great. The back dining room was a bit dark, we had a large group and had to rearrange tables staff were helpful. Would be beneficial to join the club to get the discounts.

I rang this club at 4am and asked if membership was a condition of entry at this time. I was told we did not have to be members..so called an uber From Warrawong mc Donald's at $37.Myself and my partner dressed neatly.and had zero alcoholic drinks. The security bloke sitting behind the counter asked us how our night had been and where had we been.had we been drinking. No we don't drink and we have been at mc Donald's we just called you on the phone 30 mins ago. So he says I have to see manage and the manager comes out asks the same questions and assumes we must been drinking and sorry it not going to be your nite . I asked why and he says we are closing soon. It was 5 am and they had told me on phone they shutting at 6..note that a customer had entered 2 mins before us and another custome entered r ten mins after we were told they are closing.JUST BECAUSE PEOPLE ARE DRESSED UP AT 5 AM AND WANT TO ENTER A LICENCED CLUB DOES NOT MEAN THEY ARE DRUNK.i hope our first nations people apperance didn't sway their decisions.

The employee at reception was more than friendly, and we felt welcome. On this occasion we didn't have an opportunity to dine in their eateries, but we enjoyed the finger food as part of a work function upstairs. The drink prices are on par with most other clubs. Their happy hour could be a bit more generous, and the security staff were a little bit imposing. Worth becoming a member at the cost of $5.50 for an adult and $2.20 for aged pensioners

Food was delicious. Cooked perfectly. Staff were very friendly and attentive. Will go back again.

Great selection of food and drinks. Reasonably priced and served by friendly and efficient staff. Ample comfortable seating and plenty of screen on which to watch your favourite sport. A genuine Wollongong institution with all the gambling facilities out of sight of the main dining and entertainment areas. Feels like a club, not a casino.

Good value food, very friendly staff and plenty of screens and spaces to watch your favourite game. Wide selection of beers and wines and all at club prices. Check it out!

We eat here in a regular basis. The staff are v friendly and the food above average. However as with all food outlets prices have increased. That's ok, but when the food portions decrease noticeably, this is not good. In this case, it's almost as if the staff are paying for the accompanying chips , which were half the usual quantity. I hope management see this review.

Went to the factory for dinner last week with the family of 10 people split via 4 orders, all orders were made consecutively and 2 included entree’s. 1 set of entrees arrived as expected, however the 2 second set was nowhere to be seen. As the first set of Entrees were close to being finished the Table started to receive mains except the one couple who were waiting on the entrees still. As we hadn’t received the second entrees (or the mains for that couple) we went up and asked about delay. The young cashier asked the chef in which we were given the reply of I told you it would be a 30 minute wait, then the cashier stated it will be ready in 10 minutes. We were never told that there was going to be a 30 minute wait or any wait time when we ordered. Being only Sour dough with garlic honey butter & sour dough with chorizo and olives, It really should of not taken that long compared to another couples order of a platter that had arrived before hand. Some time went by and by the time the entrees were ready the remaining of the tables mains were ready. (all except the couple waiting on their entrees/mains) We continued to wait until everyone else had finished eating their mains as the remaining 2 mains were still not ready . By this stage my husband and I were extremely disappointed with the experience we went and asked for a refund on main meals which we were still waiting, when my husband went up he noticed that our mains were sitting on the counter and we hadn’t been buzzed (were told they had just been become ready). We also noticed that the group of people that ordered their meals after ours (around the time the Second Entrees were ready) got there mains before our last ours. There had obviously been an issue with the order as to why everyone else had received entrees and mains before the last remaining 2, however we were only given a very dissatisfactory response of "Well its good for them they got theirs early". The service from the young cashier (Blake) was absolutely disgusting, he shouldn’t be working in hospitality or in customer service the way he chooses to speak to customers using the language , tone and mannerism he does. It would also be a positive change if he would not speak under his breath to himself or his colleagues whilst the customer is a walking away. Overall, we will not be back. Our Family, will not be back and we would Advise anyone thinking of attending the Venue, not to.

Had dinner here in our way home from a show, not busy at all. Food took longer to come out then it has any other time we've been and they were busy. Chips were cold food was tasteless, salads had no dressing. When asked for dressing for salads they said they'd run out so we asked for some olive oil and vinegar, apparently also ran out. Asked to have new chips cooked as ours were cold, told fryer was off, yet still people ordering food and only 730pm? Never again

Nice place to eat with friends, with a choice of decor and types of food. Easy parking in their outside car part too. The staff on the front desk have always been friendly and welcoming and edgar to help, when I was first signing in.

Family dinner night out, the food was quick and delicious. Very well prices for a family of 7, 3 restaurants yo choose from and you can sit in any and get food from them all. A great night with good facilities. Gaming and bars well placed, atmosphere is always nice.

It's okay. Meals are good and large. Bar staff very young, probably due to the high turnover of staff due to years of poor management. Saw lots of ice cream beers being poured. Generally pretty quiet here as most people attend the Master Builders Club up the road.

Been a member for years and consistently dined at both Charlottes and The Factory but the food quality has gone down hill big time, more often then not I have to take my steak back to have it cooked to my liking or some other issue where they forget something i've ordered. I will say on my last visit I got a burger from the fish place which was actually surprisingly good but overall I don't think it's enough to convince me to return to Collegians again. First up I parked my car in there parking lot early about 10am one day as I had a few things to do near by but returned for lunch to find a sign taped to my car telling me not to park here again. I'm a member and was dining at your club, but I bet if I was pumping money into your pokies for 2 hours before lunch you wouldn't have said anything. Another gripe I have is the portion sizes of some food items can be a struggle for my wife and I think it's rude you don't give take away containers besides pizza boxes. Few times i've had to take home half a Pasta or a Salad in a pizza box. Customer service at the sign in counter can be painfully bad as well, looking forward to letting my membership expire and never coming back.

Great service, good atmosphere, really rate this club over any other in the area. We're happy to drive up from Shellharbour from time to time to visit this club. Great variety of food.

Kitchen on Charlotte very disappointed, party of 3 visited after 3 years and the food quality has deteriorated immensely. I decided on the surf and turf ($45) steak was ok , 3 small prawns, cold calamari and a few veg, my companion had the pork roast ($20) , for starters she was told she could not have salad & chips as it came with vegetables, all was stone cold and the pork tasted like it came out of the fridge. Third companion ordered the chicken and prawns ($30) again very cold, we debated whether to complain but instead decided it would be our last visit. Cafe coffee and cakes redeemed them a little.

One of the better club experiences with several choices of eateries and dining areas. Food is good and staff are competent and friendly. The Aunty Marg burger is a favourite. There are good discounts and deals for members too.

We dined @ the Kitchen tonight & the food was terrible. The Brisket with Mac and Cheese lacked seasoning, it was very bland. The Veal Schnitzel wasn't Veal, it was Yearling and it was overcooked and dry to the point of being inedible. The price was for Veal. The only high point was the Garlic Bread. Not going back!!!

it was good food but i was asked to put on a jacket :( i cant help it that my headlights were on!

Ur sdoor staff are rude as my partner an I wanted to join but since decided against it. The woman made us wait till she was ready to take our forms.my partner has medical problem cancer an just wanted to drop them an leaves.what we got was don't speak to me like that. Well sorry I haven't got time left for her tantrums. while she was on door she called a manager to sort out 2 boys an then told off a woman an then another one . I only asked her to take forms an that was way to much trouble. If U want a good night DONT GO THERE. She upset my partner big time. First time we've been out in 3 years. So thanks for a rotton night.i will never take her there again EVER

Discriminated against me for my outfit? and told me that they were “keeping an eye on me” and that they had the right to kick me out. This was before I even entered the place. Asking if I’d already been drinking, yet there was others drinking far more than me already inside. Not happy. I’m all for kicking people out if it’s for good reason but to say this before I’d even walked in ruined my experience and was frankly unnecessary.

Excellent food & you're spoilt for choice. Servings are huge, you need to bring a big appetite or share with your partner. Staff are friendly right from the front door, bar & restaurants. We're always happy to come here.