22.4.23 * Filthy Attitude By Staff * I regularly donate large amounts of items to this shop through my business. Today when purchasing an item was treated disrespectfully by a staff member for no reason other than the fact she has poor attitude problems which no doubt extend into all areas of her life. I WILL NO LONGER BE DONATING TO THIS SHOP OR ENCOURAGING MY CUSTOMERS TO DONATE OR PURCHASE FROM HERE. I will be sharing my experience of the poor attitude displayed by staff with all for many years. Screen, educate and employ better people - it is costing you. A reply with a phone number will not suffice.

Been shopping here for a few years now. Sadly though the prices have increased (clothing). . Last time I was looking thru the clothing rack where you had higher end type clothes there were a cple of cotton long sleeve casual tops. Never worn but very old still with the old Myer tags on them. The original prices from when they were new and selling in the store probably about a good 20 years ago were priced at $130. I looked at your pricing on them and had been labelled $50 each...before I looked at the price I thought $8 was reasonable. Then when I saw $50 I had a shock. I don't mind spending a little more in an op shop if for charity , but this item although tags still on, was dirty, smelly and been in someones wardrobe for god only knows how long. Material overtime dissipates, the quality only lasts so long..I continued to look thru the same rack and everything else was highly priced I wouldn't have bought any of those items for more than $5. Sometimes unless designer label where a pce really was high end and becomes Vintage I can relate to a $50 price tag. But a cotton throw over casual top because it was once $130...? Maybe the reason why you have so much clothing in the store lately. Honestly think you guys need to have a good few days of sale with in the clothing area.

Every month my friends and I come from the Eastern suburbs of Sydney to visit, shop and enjoy this unique emporium that is always full of treasures, pleasures and the unusual. This week, however was a very different experience. As soon as we walked in we felt a sense of coldness, and I am not talking about the weather. The new rows of clothing and bric a brac looked unappealing and like a boring, cheap mainstream retail outlet. The corners of curiosities are no more. The staff are still warm and accommodating but appeared somewhat stressed. The shop has lost its soul. People from Sydney come all the way here to experience this once warm and inviting cool little Mountains magic. Being a bit different can be a beautiful thing.

Of all the op shops I have been to in Australia and the UK, this one is by far the best. There is much treasure to be found and all items I have bought from antiques, collectables, vintage and electric have been wonderful. They service all goods ensuring only the highest quality for the community. They also have an extensive range of household goods, books, kitchenware and bric a brac. The clothing varies from functional to designer - from retro to current. They practice sustainability in a kind and practical way, offering logical solutions to upcycle, recycle and repurpose. The staff are beautiful. They are friendly and helpful. It is fantastic to have this business open where those dealing with cancer are supported and , where the wider community is invited to donate and become part of the plethora of customers looking to decorate, restyle or jazz up their home, garden or even their image! There is simply no comparison between this op shop and any others in NSW.

Now I know why this op shop has been highly rated. Large space, generous prices, good quality products, efficient and friendly service. Easy parking is a bonus.

A great place to pick up cheap furniture and clothes. They often give away free books, DVDs and CDs. I once got a size 14 short skirt from here that still had an $80 price tag on it. It's well worth having a look. Once in a while, they have a $2 sale and you can get some cheap clothes. I've also bought handbags and shoes here.

A favourite op shop to donate to & purchase from 😊

Amazing place! Makes me think of "Mr Magorium's Wonder Emporium" but without the magic (although if you looked hard enough, you could find some magic I'm sure). Shelves and shelves of books, nicnacs, toys, cutlery and a mirid other items. Prices small, enjoyment large. If you're in Katoomba be sure to drop in.