2/5 Andrew S. 2 years ago on Google
Check-in
was
easy,
we
arrived
at
3pm
on
Saturday
and
reception
was
there
to
give
us
our
room
access
keycards.
We
asked
if
we
could
push
check
out
from
10
to
11;
no
problem
they
said!
We
go
back
to
our
room,
the
hallways
&
stairs
etc
on
the
way
there
weren't
the
tidiest,
but
once
we
got
into
the
room
we
loved
it.
It
was
very
clean,
bathroom
was
spacious,
bed
wasn't
as
comfortable
as
you'd
expect
from
a
hotel
but
it
was
fine.
It
even
had
a
mini
fridge
&
a
small
cooktop!
So
far
so
good...
Then
came
our
check
out
time,
we
had
come
back
from
a
walk
at
10.50,
10m
prior
to
checkout.
We
punch
the
keycard
into
the
room
door...
Red.
Uh
oh,
looks
like
we
got
locked
out
at
10,
we
weren't
even
told
that
lockout
was
a
thing,
let
alone
got
it
extended
to
11.
Unfortunately
there
was
nobody
at
reception,
despite
the
working
hours
for
reception
being
10-2pm
on
weekends.
I
had
to
find
a
mobile
on
their
website
&
call
it
a
few
times
until
they
responded
and
someone
came
to
help.
Honestly
guys,
you
could
have
the
flashiest,
cleanest,
best
hotel
in
the
area.
But
when
it
comes
down
to
these
little
things,
they
make
the
biggest
difference.
You
can
bet
that
I
won't
be
coming
back
here
again.