The Mall Pharmacy image

The Mall Pharmacy

Pharmacy Travel clinic

One of the Top rated Pharmacies in Luton


Address

Luton Mall, 46 George St., Luton LU1 2AZ, United Kingdom

Contact

+44 1582 401500

Rating on Google Maps

4.90 (51 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8:30 AM to 5:30 PM
  • Friday: 8:30 AM to 5:30 PM
  • Saturday: 8:30 AM to 12 PM
  • Sunday: Closed
  • Monday: (Spring Bank Holiday), 8:30 AM to 5:30 PM, Hours might differ
  • Tuesday: 8:30 AM to 5:30 PM
  • Wednesday: 8:30 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: service (10) pharmacy (10) staff (8) friendly (7) knowledgeable (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Angus G. 2 years ago on Google
    The Mall Pharmacy demonstrates exactly why independents are often better than large chains. The pharmacists are friendly, know their customers, highly knowledgeable and helpful. You can pop round any time for advice on OTC medicines or even general health advice. I am pretty much phobic regarding doctors and all things medical, yet I can see the pharmacists here without my fear jumping in. Thoroughly professional and old style service with a smile. Not only do they know me, they know I'm friends with people who have frequent prescription medications and will ask "Are you seeing XYZ soon? Do you want to give them this?". You only get that at a small, independent, local business.
    5 people found this review helpful 👍

  • 5/5 Jen D. 3 years ago on Google
    Such lovely, helpful staff. So welcoming and accommodating. Always willing to go the extra mile and always have such good person centre practice. Definitely would recommend this pharmacy due to how professional the staff and. They actually care about their clients and not only ask about how you are but support you in getting everything you need at a good price
    4 people found this review helpful 👍

  • 5/5 Shuyel B. 2 years ago on Google
    Hand Face Space Consideration. What wonderful staff at this pharmacy. Explained everything to me with regards importance of getting this years flu vaccine. I am a carer so having got the jab I am certain I am doing the correct thing to protect my relatives during this flu season.
    4 people found this review helpful 👍

  • 5/5 Gina S. 2 years ago on Google
    50's and over FLU JAB WALK-INS On hearing my Aunt(70+) received her flu jab here yesterday(15/9). She informed me that they're accepting the over 50's for the FLU jab too. So went here today(16/9) to find the most wonderful women who were really helpful, informative and patient. THEY TOLD ME TO SHOUT ABOUT IT!! 50's AND OVER FLU JAB WALK-INS
    3 people found this review helpful 👍

  • 5/5 S S. 1 year ago on Google
    If you're looking for a pharmacy that not only provides great service but also makes you feel cared for, look no further than the mall pharmacy. I recently visited this pharmacy and was blown away by the staff's level of care and commitment to their customers. The pharmacy staff were knowledgeable and attentive to my needs, taking the time to answer my questions and explain everything clearly. They went above and beyond to make sure that I had everything I needed and that I was comfortable with my medications. It's clear that they genuinely care about their customers' well-being and health. In addition to their caring nature, the mall pharmacy has excellent customer service. The staff are friendly and approachable, making the pharmacy feel like a welcoming environment. They're also efficient and organized, making the process of filling prescriptions quick and easy. Overall, I would definitely recommend the mall pharmacy to anyone in need of pharmaceutical services. Their staff is caring, knowledgeable, and committed to providing excellent customer service. I left feeling well taken care of and confident in my medication regimen.
    3 people found this review helpful 👍

  • 5/5 delvain k. 1 year ago on Google
    There are only two words to describe my new favorite pharmacy. LIFE SAVER. I was looking for medicine for my eye infection. I called all chemists in town from boots chemist to Lloydspharmacy, and either I was told off or given no information whatsoever about a particular eyedrop. It was a perilous journey after spending 12 hours over the phone calling all pharmacies, I finally got the hold of TRICIA at the Mall Pharmacy. TRICIA and her colleagues embody what we should call nowadays be part of a truly great health service. Speaking from over the phone to face-to-face not only put my pain at ease. I couldn't get an GP appointment nor a walking surgery doctor to see my eyes and prescribe a drug that I will pay for. I visited 12 pharmacies in 2 days to get a product that cost just £5.30 to ease my pain. This shows not only how poorly people are treated by NHS but worse a deliberate action to let people down when help is most needed. And this has been reflected everywhere within the NHS's overall services. Thank you, Tricia, without your help, I wouldn't be able to see the screen I am typing this review. Great services at the Mall Pharmacy in Luton. If you need something folks, search no further, speak to Tricia...
    2 people found this review helpful 👍

  • 5/5 Reg S. 1 year ago on Google
    Excellent,friendly and knowledgeable service. Can only praise the service and customer interpersonal skills. If you require a flu jab this is the place .
    1 person found this review helpful 👍

  • 5/5 colin p k. 1 year ago on Google
    Very friendly and knowledgeable staff all lovely ladies there who are always very welcoming and kind. Also there is never a long queue to be served.
    1 person found this review helpful 👍

  • 5/5 Pooja G. 3 years ago on Google
    The Mall Pharmacy completely embodies the reasons why it is such an advantage to shop local. The staff are so helpful, friendly and knowledgeable. They also treat their customers with such respect in patience making sure that you understand everything discussed with them and they answer any questions you have.
    1 person found this review helpful 👍

  • 5/5 Christal R. 1 year ago on Google
    Wonderful atmosphere, great customer service and THEY ALWAYS HAVE SUPPLIES IF NOT THEY TRY THEIR BEST TO GET IT FOR U....UNLIKE THE OTHER PHARMACY ...

  • 5/5 Aloh L. 1 year ago on Google
    Very friendly and top notch customer service

  • 5/5 Beverley L. 1 year ago on Google
    Staff here are so friendly.. couldn't ask for a better service!!

  • 5/5 T N. 1 year ago on Google
    Very small and essential, loved it. You will get all the necessary medicine you like, no unnecessary impulse buying extras.

  • 5/5 Daria S. 10 months ago on Google
    The most loveliest lady’s work there. Always so helpful and kind every time ❤️


Call +44 1582 401500 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ In-store pickup

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