Me and my friend went in to buy a new swim suit and as soon as we got in almost all the staff working kept staring at us and even 2 of them were following us around, we went into the changing rooms but they didn't fit us so we put everything back but then a lady came up to us and accused us of stealing and she searched our bags. Obviously she didn't find anything, she didnt apologise just walk of and we left shortly after but she still followed us and everyone was giving us dirty looks.

Brilliant service. Very good customer service. I like that they also have sale items . Very easy to do returns from online shopping. No intentions of buying anything but can’t help myself. So many great choices.

Yes although it appeals to the younger generation it does sometimes have some useful basic stuff for older people. We don't have many clothes shops in Keighley now so we have to to do the best we can.

Not been a fan of new look keighley for a long time. Messy constant sales area that was basically seconds and really old stock. Seconds was not displayed on tickets. Miserable ignorant staff last time publicly arguing with a security guard. I nipped through to take a short cut to the opposite side of the centre, picked up a couple of bits for my granddaughter. Was suprised gone was the racks of old junk well for now anyway. Still some ignorant staff but lady on till was nice and pleasant

Always get what I have gone to buy and end up buying many more.

Staff friendly and helpful. Wide selection of clothing.. Clean and tidy. Easy access for disabled. Situated in the local shopping centre. Near to local bus station and walking distance to local train station

Large shop, all sizes catered for. Has an upstairs,but not sure if it has a lift for disabled Nice and store to look around

Staff ok but was looking for children's and not much choice

Horrible staff, rude attitude from the staff member at the fitting room and at the till. Unhelpful wont be visiting again

Did a bit of shopping for Christmas loads of jeans in for mi girls ,real bargains 🙂

Struggling to find jeans and tops that fit normal.

Nice & spacious. Great clothes. Love the bright colours this year!

All staff are very lovely and polite they are doing an amazing job the clothes jeans and tops etc.. are really good I bought some loved them

Need more staff queuing for ages when i left the queue was really long......