I wish I could give more than 5 stars! Staff is so kind and knows what they are doing. Got my ring resized and back in 24 hours! They do all repairs on-site which made me feel so much better. Go to this place!!! I’ll pick this small family owned business over any Jared or Kay every single time. You won’t be disappointed :)

Butchered the band of an engagement ring & then blamed the ring. See the before and after picture I've attached. We live within walking distance & have used them in the past. For the most important job, a vintage Art Deco engagement ring I searched the world for & asked to have resized, this store displayed the greatest level of incompetence, zero accountability, and unprofessional rude behavior. "Have fun," I was told when I said I was calling the kid's father. Juan was out of the country & one of his sons did the work. He clearly had no idea how to work on a piece of this age but did it anyway & permanently destroyed the history & etching within the bottom 40% of the band. 100 year old artistry - gone forever, no matter where the next repairs will take us. Avoid at all costs.

This is the place to go! Professional, educational, kind people. Wait was not long at all, even with a delay with materials coming in! Had a custom wedding set done here. I LOVE IT SO MUCH! Made this gal's dreams come true. Thank you Lake Zurich Jewelers ❤️

Had the most amazing service from some great people. Don't miss a chance to visit this small family owned business for your jewelry/watch repairs or purchases. Customer service beyond your highest expectations.

Extremely knowledgeable and incredible workmanship and decent prices. He found a deep red ruby and added to my wife's wedding ring. BEAUTIFUL!!

We had a wonderful experience working with the Lake Zurich Jewelers! All of the owners are a pleasure to work with, but my family and I mainly worked with Juan Jr. He is the BEST, and here’s why we would highly recommend the Lake Zurich Jewelers: 1. Juan stayed within our budget the entire process, and even tried to keep it below my high end while shopping for an engagement ring! 2. When it came to the 4 C’s, he was super transparent about how compensating on one C will effect the center stone and gave solid suggestions on which ones we might want to consider lowering first 3. Juan can custom make any designs you are looking for! You can bring in your Pinterest boards or other pictures online, and he’s able to make your design with great attention to detail and quality Bottom line, you can go to a brand name jeweler and pay for the brand, and feel like you’re walking through a revolving door, or work with the Lake Zurich Jewelers and know you’ll be taken great care of! The quality of their work is amazing. In addition, Juan continuously checked in during the entire process to ensure this is something I was going to love by the time we were finished, and our ring definitely is! Even if you’re not looking for something as pricey as an engagement ring, they have beautiful pieces and are also to repair both fine and costume jewelry. Give them a try, you’ll be more than pleasantly surprised!

I had some services done on my wife’s rings (that were bought elsewhere), and they did an amazing job at a reasonable price. They were professional and informative on the phone when I initially called as well. We will definitely be making our next jewelry purchase here.

Highly recommended. Happy with the job of fixing lock and chain. I went there for a chain lock repair Juan noticed that chain had weak links that I forgot about it. They also did awesome job reshaping bent rings and polish them proactively!

Juan and staff are all so helpful, patient and efficient. I've purchased new items here, had previously owned items resized or altered, and had pieces designed from scratch. Every experience has been so positive! Can't recommend this business enough.

Wonderful experience! Juan and everyone at Lake Zurich Jewelers are friendly, professional, and provide excellent work! I am thankful for the custom ring made for me! Thanks, again!

This place is outstanding. They answered all my questions got me the gold I was looking for. This will always be my go to spot 10/10!!

We so highly recommend the Lake Zurich Jewelers! They did an incredible job on my engagement ring. Juan worked with us from start to finish to make a custom ring that was everything we wanted and more. He educated us along the way and made sure it was exactly what we envisioned. We are so thankful to them for making our engagement so special, we look forward to working with them in the future for our wedding jewelry!