1/5 Ravsharan K. 9 months ago on Google
I
want
to
express
my
deep
disappointment
with
the
service
I
received
from
MyHikes
Adventures.
I
recently
booked
a
night
trek
to
Skandagiri
Hills
with
them
through
Book
My
Show,
which
turned
out
to
be
a
regrettable
decision.
Firstly,
despite
the
assurance
of
timely
communication,
I
didn't
receive
any
updates
from
their
end
as
the
trek
approached.
I
was
forced
to
take
the
initiative
and
call
them,
only
to
be
informed
that
transportation,
a
vital
aspect
of
the
trek,
wouldn't
be
provided
as
initially
indicated.
What's
more
concerning
is
that
the
full
payment
had
already
been
deducted
from
my
account,
yet
their
coordination
was
severely
lacking.
The
worst
part
is
that
during
the
night
trek,
we
were
left
stranded
in
the
hills
with
no
guidance
or
assistance.
They
committed
on
providing
a
Forest
or
Trek
Guide
and
left
us
all
alone
at
night
in
the
hills
as
there
was
nobody
to
help
us
with
the
trek.
They
provided
a
number
to
me
2
hours
before
the
trek
saying
that
the
forest
guide
will
be
there
at
the
checkpoint
and
that
guy
didn’t
pick
up
the
call
even
once.
Considering
the
complete
disregard
for
customer
expectations
and
safety,
I
am
left
with
no
choice
but
to
caution
everyone
against
using
MyHikes
Adventures'
services.
This
experience
was
not
only
frustrating
but
also
potentially
risky
due
to
the
lack
of
proper
guidance.
I
called
them
after
the
trek
was
over
to
express
my
concern
and
the
owner
didn’t
take
any
responsibility
and
said
it’s
not
a
part
of
their
package
to
provide
any
guide
to
us.
It's
clear
that
their
services
are
unreliable
and
far
from
trustworthy.
I
hope
others
can
learn
from
my
experience
and
avoid
any
dealings
with
this
company.
The
overall
experience
reeked
of
unprofessionalism
and
negligence.