5/5 Salena N. 1 year ago on Google
Originally
we
booked
this
hotel
for
2
nights
however
as
we
had
a
change
of
plan,
we
changed
our
booking
to
1
night
and
the
staff
were
super
professional
in
dealing
with
the
amended
changes
as
they
didn't
receive
the
confirmation
from
Agoda.
The
hotel
was
much
nicer
than
we
thought
and
we're
very
happy
with
how
clean
it
was.
The
rooftop
pool
area
was
bigger
and
very
comfortable.
We
came
in
early
January
hence
the
temperatures
were
around
low
20s
but
you
can
still
swim.
Breakfast
was
the
only
disappointment
as
there
were
too
many
empty
dishes
even
the
coffee
pot
was
empty
and
this
feedback
was
given
to
the
reception
staff.
However
I
still
gave
it
a
rating
of
5
stars
as
the
front
reception
staff
were
amazing
in
handling
the
incident
we
had
with
the
bathroom,
they
were
super
professional
and
spoke
perfect
English
and
kudo
to
the
door
person
who
gave
us
recommendations
to
3
restaurants
and
we
went
to
2
of
them
and
they
both
were
delicious
and
totally
exceeded
our
expectations.
Thank
you
Golden
Lotus
for
such
a
lovely
short
stay.