3/5 Kyle C. 1 year ago on Google
I
recently
visited
this
fine
dining
Indian
restaurant,
and
while
the
staff
showed
great
attentiveness
and
seemed
committed
to
providing
high-quality
service,
there
were
a
few
aspects
that
left
me
underwhelmed.
To
start,
their
signature
dish,
the
butter
chicken,
was
unfortunately
disappointing
due
to
the
inedible
quality
of
the
chicken.
My
wife
and
I
were
unable
to
finish
it,
which
was
quite
surprising
for
a
fine
dining
establishment.
On
a
brighter
note,
the
eggplant
and
potato
curry
was
decent,
although
the
cheese
naan
did
not
live
up
to
our
expectations
given
its
premium
price
of
150,000
VND.
For
that
price,
we
expected
something
more
exceptional.
My
wife
went
to
the
toilet
on
the
second
floor,
where
she
washed
her
hands
with
soap.
When
I
went
I
found
only
a
closed
door
on
the
second
floor,
so
I
went
to
the
third
floor,
where
there
is
a
room
with
a
toilet
next
to
the
kitchen.
However,
there
was
no
soap
to
wash
my
hands
in
the
toilet
next
to
the
kitchen.
I
can't
emphasise
enough
the
kind
of
thoughts
that
a
customer
can
have
about
the
toilet
nearest
to
the
kitchen,
where
food
is
being
prepared,
lacking
soap.
This
is
something
that
needs
immediate
remediation
Another
area
that
could
use
improvement
is
the
clarity
of
pricing.
The
10%
VAT
is
billed
separately,
meaning
a
100,000
VND
dish
will
actually
cost
110,000
VND.
In
addition,
there's
a
5%
service
charge
added
to
the
bill.
Incorporating
these
charges
into
the
menu
prices
would
make
things
simpler
and
more
transparent
for
customers,
without
the
need
for
separate
calculations.
In
summary,
I'm
giving
this
restaurant
3
stars,
as
the
overall
experience
was
a
mixed
bag.
While
the
service
was
commendable,
the
food
and
pricing
could
use
some
refinement.
I
hope
the
management
takes
these
points
into
consideration
for
the
benefit
of
future
diners.
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