Grand Mercure Danang image

Grand Mercure Danang

Hotel

Warm rooms & suites in a polished property with 2 restaurants, an outdoor pool & a tennis court. People often mention staff, hotel, room, good, breakfast, nice, view, stay, great, friendly,


Address

Zone Of The Villas Of Green Island, Lot A1, Hải Châu, Đà Nẵng 550000, Vietnam

Website

grandmercuredanang.com

Contact

+84 236 3797 777

Price rating

$65/night

Rating on Google Maps

4.70 (3.1K reviews)

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Featured Reviews


Frequently mentioned in reviews: staff (25) hotel (22) room (18) good (15) breakfast (12) nice (11) view (11) stay (11) great (10) friendly (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Peter H. 3 months ago on Google New
    Can't rave about this hotel enough. Stayed for 6 nights, would have liked longer. Room fantastic, admittedly got a double upgrade lucky for us. Brilliant city and river views. Management of this hotel have nailed it with their staff, particularly like to mention Miss Lan in the Club Lounge and Miss Trang on reception along with Jacky. Breakfast, cleaning staff all exceptional, made us feel very welcome. Will certainly be back again.
    1 person found this review helpful 👍

  • 4/5 Shadi A. 1 year ago on Google
    Well, it took me literally ten minutes and 51 thousand VND to get to the hotel. The room had a nice panoramic view. The hotel was quite busy. We had series of meetings stretched over three days and the team worked pretty hard to accommodate all our requests. The French Manager was attentive and courteous... The pool is tiny and F&B operation compliments the hotel size Room tip: 17th floor corner room comes with a view
    1 person found this review helpful 👍

  • 5/5 Acko M. 4 years ago on Google
    Breakfast buffet is incredible, they have the biggest variety of choices and everything tastes excellent! The staff are extremely polite and super helpful, for instance Mr.Thang helped me prepare the famous Vietnamese coffee which tastes unbelievable. The entire hotel is spotless and always smells fresh.
    1 person found this review helpful 👍

  • 5/5 ELIZABETH P. 1 year ago on Google
    OMG. Been staying here regularly since 2015. Standard is still 5*. Miss Lan , our favourite barman and Mr Son are still there. Service is amazing and the all staff should be so proud. We will again return in 2023.

  • 5/5 Vi P. 1 year ago on Google
    Great stay here at the Grand Mercure. The staff was very professional especially I cannot say thank you enough to SANG , she was very kind and welcomed my family immediately even though we were a bit ahead of check in time, she made sure we have everything we need. The buffet and breakfast was great and had something for everyone to enjoy . My room 1909, had a great view and was cleaned spotless, very comfortable . I would definitely come back here again

  • 5/5 Shane D. 1 year ago on Google
    It beautiful hotel in Da Nang with stunning views of Tran Thi Ly bridge. Nice and cozy room, with helpful staff, and a good breakfast. The swimming pool is small.

  • 5/5 Thuan B. 1 year ago on Google
    That was a amazing trip, I had a good experience with the hotel, especially Ms Tram, she was so nice. The hotel is near by central of the city, nice view.

  • 5/5 Cris 1 year ago on Google
    We had a stay here with 2 families during our 3 day stay here . Highly appreciated the service quality of the staff as well as the accommodation, everything has nothing to say about the professionalism of a 5 star hotel . I like Dragon restaurant because it has many delicious Asian Food. The hotel is located in a quiet area, very suitable for relaxation & easy access to areas in the city. Thank you to all the staff here for helping our family have a memorable vacation [Album]

  • 2/5 drew c. 1 year ago on Google
    room is dated and a bit small. the running water stopped for about 30 min during my stay. walls are thin, can hear my neighbors talking, using the bathroom, watching tv, etc. area is a bit remote unless you want to be next to asia park….seems to cater to tour groups. there are better options available. would not stay again.

  • 5/5 Giamma 4 months ago on Google
    Wow, really nice and welcoming! The lounge at 21st floor Is beautiful, spectacular breakfast with really nice stuff. I d like to thank miss Lan and Pinky :) Good food and beautiful view. The hotel's spa and Gym are really nice. The position of the hotel Is not in the center, so If you Wanna walk at night you have to take a taxi, but the position Is really near. I enjoyed my stay in there. I Hope to see you soon!

  • 5/5 최은영 5 months ago on Google
    This hotel is quite near the airport and has nice views in the room. W e enjoyed breakfast every morning, especially pho noodles. Hotel staffs are very kind and good manner.

  • 4/5 Sharon S. 4 months ago on Google
    We booked an Executive Suite which was on the same floor as the Privilege Lounge. If you are lucky enough to have a suite or a Privilege Lounge Access Room, you won't be disappointed. The range of food and beverages including some local delicacies was great and the service from staff is outstanding. Whilst the food is serve yourself, the drinks are prepared and refilled by the staff. We saw some guests that didn't understand this concept and we found they were quite rude to the staff. We couldn't fault the staff and their attentive services, it was the highlight of the lounge. You can also have an à la carte / buffet breakfast away from the crowded downstairs restaurant (Privilege Lounge Access Rooms Only). The hotel has two onsite restaurants we found them both to serve beautiful food, but it was The Golden Dragon and their range of dumplings that really stood out, it is worth saving an appetite for. Some of the rooms have some wear and tear, most noticeable was the shower gel, shampoos etc. Since Accor hotels changed over to refillable fixed bathroom amenities, we found that whilst they were refilled, some did not work, but this is a problem that does not just exist in the Grand Mercure. We enjoyed the Grand Mercure Hotel, and despite not much being around the hotel, we found getting a Grab ride to anywhere in DaNang to be inexpensive. The views up the river from the Hotel is amazing, particularly on a Saturday and Sunday night when the Dragon Bridge breathes fire.

  • 5/5 Khushboo M. 5 months ago on Google
    The experience was so so amazing !! The staff is hospitable. They specially arranged a Vegetarian breakfast for the 4 of us. Mr. Do and Ms. Vy are special mentions for making our stay memorable.

  • 5/5 뀰보리 4 months ago on Google
    Hotel Employees are so kind! Shuttle bus driver borrow me an umbrella. They are always kind Thank you so much◡̈

  • 5/5 Ian H. 7 months ago on Google
    Excellent rooms, super friendly staff and a great location. Views up the river are excellent, my room overlook the dragon bridge and nightime is fantastic views Breakfast was excellent, worth paying for the lounge access for the free breakfast as it is custom made. Rooms were large, beds super comfy so very comfortable in the room edit. Stayed 3 times this week, in the exec floors it was amazing everytime and the staff can't do enough for you ❤️ From check in to the evening snacks , and even making me Aperaol Spritzer it was excellent

  • 5/5 Pamela J. 5 months ago on Google
    I had a wonderful time at the Grand Mercure Hotel in Da Nang. The staff were super helpful. I’d like to call out both Lan and Hong in the Privilege Lounge who looked after me very well and always with a smile.

  • 5/5 June T. 5 months ago on Google
    The most welcoming staff and beautiful ambiance. I met the general manager,he personifies Hospitality Plus, we had a wonderful time there Thank you David and beautiful staff

  • 5/5 Hoàn T. 1 year ago on Google
    The hotel service is good and professional. Also the staffs are so nice and friendly. They take care of us everytime. We are very happy to stay in Grand Mercure Danang. Hope that we have a chance to comeback and stay here next time. 10 out of 10

  • 5/5 Collin K. 1 year ago on Google
    Amazing stay for such a great price. Alot of employees spoke english here and room was amazing.

  • 5/5 HOANG Tuan A. 1 year ago on Google
    Really nice & calm hotel. Peaceful place. Highly recommend if you’re looking for a calm & peaceful hotel for your business trip.

  • 5/5 Hai N. 1 year ago on Google
    Good hotel Liên and Lan Lounge 21 floor Hotel is best service, gym room, breakfast and so comfortable

  • 5/5 Tai D. 1 year ago on Google
    Nice view, good food, staff friendly. Thank for take care all of us. Ms Phuong at restaurant very kind. Mr Khanh from FO very helpfull

  • 5/5 Patricia R. 1 year ago on Google
    Great place, perfect value, the staff is amazing they take care of you and made you feel special. We had the privilege to be part of the accor membership and the staff from the lounge were great everyone, specially Lan.

  • 5/5 Uyenvi N. 1 year ago on Google
    I’m really impressed with all services of Grand Mercure Danang. Front desk staffs are so friendly, enthusiastic and helpful. Rooms are fully-equipped with nice view. And one more advantage is its ideal location with reasonable room rate. Highly recommend this hotel !

  • 5/5 Hai P. 1 year ago on Google
    I had dinning here several times, it was really amazing. The seafood bbq was fantastic, an attracted sashimi corner with fresh salmon, tuna and some nice sushi. Moreover, the fresh seafood station was good either, the Chefs grilled what you chose then the Staff would bring at table for you, just enjoying. The services were the best, staff were very friendly and helpful. Will be back soon

  • 4/5 Vu L. 1 year ago on Google
    I spent here 2 times. The first time was 10 years ago with 1 night. It was great. And the second time 1 week ago with 2 night in family room. But the room here is too small, and the hot water is not consistent so we cannot enjoy and take a bath. The buffe dinner is not very good. But the a la carte restaurant is good. They have beer plaza, u can sit there and take some beer is good idea and good atmosphere too

  • 5/5 Toh Sze Y. 1 year ago on Google
    Most taxis and grab drivers can find this place easily. It is a cosy and quality 5-star hotel. I chose the river view and I did not regret it. There was a very good view of the bridges and the river. Lovely night scene too. Serves great breakfast and their staff were friendly and kind. Highly recommended. Will choose to stay here again if I'm visiting Danang.

  • 4/5 Ninaki 5 years ago on Google
    Wonderful view from our room. Nice and cheerful staff. Sometimes too attentive: I felt uncomfortable when placed for breakfast. Very well presented and tasty meals. Clean and comfortable room. Professional masseur and beautiful spa area.

  • 5/5 Ngọc hạnh Hồ H. 3 years ago on Google
    Good hotel with great service. I love the staffs here who are all very friendly and helpful. Room is good and well-furnished. I've a big viewing directly to Han river. But I wish you could extend the breakfast space, the current one is a bit too small for such a huge numbers of guests.

  • 4/5 Ciaran B. 3 years ago on Google
    The room was comfortable and clean. Water in the bathroom could have been warmer. The service was friendly but could have been more efficient at check in and check out (broken card machine/rate query). The location was a little out of town but pleasant enough and good views. The breakfast was enjoyable; dinner in the Golden Dragon was OK.

  • 4/5 The Safari C. 4 years ago on Google
    Room is clean and roomy. Shower water pressure and temperature could be better but it's adequate. House keeping didn't clean the room even though the clean room light was left on while being out. Breakfast was very good and had a lot of Vietnamese options. Thoroughly enjoyable. Staff are super friendly and helpful.

  • 5/5 Kerry T. 2 years ago on Google
    We often return here when staying in Danang, mainly due to the super friendly and welcoming staff who always take such good care of us. It has a small pool and shuttle service to the beach. It's rooms have a great view over the dragon bridge and river.

  • 1/5 Jack C. 2 years ago on Google
    called the number and the guy answered pretending not to hear anything.... terrible customer service... the time is 6:15pm on 5 december 2021.... didnt even pick up and say Grand Mercure


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