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Frequently mentioned in reviews: hotel (41) view (32) room (22) nice (14) beach (13) good (13) stay (11) service (11) massage (10) staff (10)
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  • 1/5 Gordy T. 3 years ago on Google
    I am a huge fan of this hotel chain, but I'm very disappointed in the functionality of the dining room tables here. Unfortunately, these tables must have been purchased because of their FORM, which was once somewhat stylish. However, the tables are effectively non-FUNCTIONal, because no one can extend their knees under the tables far enough to allow them to sit reasonably close to their dinner plate. It's quite uncomfortable to eat this way. The poor posture demanded to sit here and eat is conducive to food falling in one's lap or on the floor. Someone in charge of furniture purchasing should lose their job
    4 people found this review helpful 👍

  • 1/5 Steve 1 year ago on Google
    I booked a Grand Suite. It’s a massive room with impressive views. It’s also their most expensive. During check-in the girl asked for not just mine but also my girlfriends passport to make photo copies. Unusual to request both since the reservation is only in my name. She then asked to KEEP my passport! I travel the world fulltime and have stayed in countless hotels. I have NEVER been asked to have the hotel keep my passport. I told her and I assume who is the manager as much. I was then told it’s “policy”. I said if that’s the case show me the 1000 passports you have for every room in the hotel. I asked if they ask to passports from everyone that checks-in. No answer.. She was caught in her lie and I never did gave my passport after that. I booked in what I thought would be a “luxurious” experience as the name of the hotel implied. It was far from that. The hotel is PACKED with families and large groups. It’s a zoo.. The elevators take forever to accommodate the 40 floors and there is always 1 out of order. The restaurants packed full of screaming children running around and absentee parents. The hotel is accross the street from one of the loudest beach bars. They have many speakers facing the street and directly at the hotel. Almost 30 floors up with windows shut the music can be heard. People flock to the beach by 5:00 AM to see the sunrise. There are loud recordings and propaganda to wake you up. Good times.. I live in many different countries and have never been discriminated against like I was at this hotel I’d give it a pass. There are countless other hotels in town.
    3 people found this review helpful 👍

  • 5/5 Abigael C. 4 years ago on Google
    Nice place to stay when in Da Nang. Large rooms plus the place is very central to everything. The beach is just across the hotel. Food will not be a problem as there are plenty of food choices within the vicinity. Just a quick 5 to 10 minute taxi ride to and from the airport... but of course, travel time would depend on the city traffic.
    2 people found this review helpful 👍

  • 3/5 Julia A. 5 years ago on Google
    The view on the rooftop bar is amazing! But the music on the rooftop bar is horrible and way too loud! Please fix that so people can actually talk to each other instead of having to scream!
    2 people found this review helpful 👍

  • 1/5 Ash C. 1 year ago on Google
    1 star for breakfast providing dripped coffee. Booked sea view room with pictures showing full view. But in actual room has only half view, because half size of external window is blocked by wall. Ruined mood of days. 7/F massage will cut your time of service too, despite of whatever plan you choose and pay for.
    1 person found this review helpful 👍

  • 2/5 Daniel D. 1 year ago on Google
    All OK, the doors are very nice with an amazing view. The main problem is the bar : No cocktails and you should at the bar to ask what you want. Is it normal for a 5 stars Hotel ?
    1 person found this review helpful 👍

  • 1/5 Taniel N. 1 year ago on Google
    Very bad customer service when it comes to phone interaction. My friend and I was trying to get a refund back on the days that were aren’t staying at this hotel but it was impossible to do so. They so quick to take your money but it’s almost impossible to request for a refund whether it’s emergency or you make a mistake. They will not refund your money.
    1 person found this review helpful 👍

  • 4/5 Martha B. 1 year ago on Google
    I don't know how there are no reviews noting the flaw of the design of the restroom, ha. Great view from our ocean-front room, great breakfast buffet, great location for walking to nearby shops + restaurants, great customer service + experience. But, we give it 4-stars due to the shower set-up that we truly couldn't wrap our minds around. The half glass door that led to flooding in the bathroom everytime we took a shower, which then showed in the water-damage to the bathroom door was definitely a sight for sore eyes. My family is Vietnamese, so we understand the whole wet-bathroom floor and the drain near the toilet situation, but this level of flooding because of poor design was next level. The room also seemed a bit out-dated with the dingy carpet, but, what do you expect from a beach-front hotel?
    1 person found this review helpful 👍

  • 1/5 Étienne C. 1 year ago on Google
    This hotel is a joke! I asked for 1 more key card for my room and the receptionist replied: “unfortunately sir it’s one key one room”. Even if you’re 2 people you can’t get more than 1 key. As other people mentioned, they asked to keep my passport at check in. It took a lot of politely arguing for them to offer taking a deposit on my credit card. The rooftop is “sold out” of all cocktails. Only 2 types of beer available and no service. Nevertheless the hotel is packed. The ocean facing suite is nice but very dated. Nothing like a 5-star hotel. My in-room fridge has a horrible smell of Durian from previous guests.
    1 person found this review helpful 👍

  • 5/5 Meydad F. 1 year ago on Google
    Location - 5/5 View - 5/5 Clean - 4/5 Breakfast - 5/5 Service - 7/5 A wonderful place to stay. I really can’t say enough about how amazing and nice the staff was. One more thing, since they checked all of our passports, the day after we arriveC a crew came to our room with a birthday cake for my little baby, they knew it was her birthday and that was super sweet.
    1 person found this review helpful 👍

  • 4/5 Lucas M. 4 years ago on Google
    Probably one of the best view of the city from the 40th floor. Too bad they don’t advertise it more, it’s a really nice place. Prices are a bit high but the view is breathtaking. Definitely a place you should pay a visit to when in Da Nang.
    1 person found this review helpful 👍

  • 5/5 Dukyoung K. 1 year ago on Google
    Good location with Ocean view, Room are comfortable, well-furnished with ocean view. Fairly new nice beachfront hotel with excellent ocean view. 38th floor provided excellent city and ocean views. Staff always helpful, delightful and proficient in English.
    1 person found this review helpful 👍

  • 4/5 James C. 1 year ago on Google
    TAXI OUTSIDE ARE SCAMMERS Pic below has the licence plate of the taxi avoid. Don’t got in the yellow taxi’s outside the hotel. These guys inside referred us to one that didn’t listen to where wanted to go and purposely run up the meter by taking a longer than needed route. Make sure you don’t listen to their recommendations and download the grab app(similar to Uber) legit half the price It supposed to be. Other than this unfortunate event some far things have been alright. Hotel is nice, and friendly staff that welcome you with nice warm tea when you check in. We also came a little early so they held onto our luggage so we could enjoy our day. So 4 stars so far.
    1 person found this review helpful 👍

  • 4/5 Albert D. 1 year ago on Google
    Great location between My An and the Main street. Rooms pretty good. Service...they try their best. Breakfast is appalling. All in all, solid value for money.

  • 1/5 Darren G. 1 year ago on Google
    Don't go. Staff struggle to manage guests, can take ages to get into elevator and guests ignore staff and continually press buttons meaning elevators don't leave the ground floor. Agreed late check out only for them to change their mind whilst I was out, given 15 minutes to pack up and leave otherwise they would've charged. Avoid. Much better places available.

  • 4/5 Pawan G. 1 year ago on Google
    Every thing about this hotel is good...location, rooms size etc but they gave our three rooms on separate floors

  • 2/5 Chris A. 1 year ago on Google
    Pros: Great location right on the beach. Amazing views (but only if you're lucky). Cons: There are many.... The bathroom/shower - shower is an old tub and you have to step up 2 feet to get into it and there's no handrail to get down from the tub. Trust me, it's a huge slippery issue. The tub is set in a box and situated in such a way that the water outside the tub stands and turns to mold. Also, there is a light that never turns off in the bathroom. The View - if you get a room 10th floor or higher you should have a great view but only if your room number ends between 01 - 11, rooms 12 and higher get to stare at a building 10 feet out your window. Doesn't seem like this hotel has ever cleaned their windows, its such a great view but the windows are so dirty it actively distracts from what you're looking at. The Bed - A thin old blanket covers an even older and lumpy bed. Two small flat pillows also await you. If you're looking for a good night's sleep you will not find it here The Room - Every time I entered the room and the AC was off there was a strong odor of urine and mold. The combo of an awful bed and the smell made for some awful nights. This hotel has a local reputation for being really nice and luxurious but my guess is that reputation was built a long time ago. You can tell the maintenance and cleanliness has never been a priority here. I can honestly go on and on about how bad this place is, breakfast is a joke, the elevators are really slow, ect.. There are many other options to stay and while I've only been to one other hotel in Da Nang I can all but guarantee that you can pick any other hotel and it would be better than this place.

  • 5/5 Prasanna P. 1 year ago on Google
    This hotel one of the best hotel in Da nang... Right next to beach and cafe... Room with sea view is must soo book with sea view rooms to enjoy the view. There is roof tap bar and swing pool have sea view. Breakfast was very good.

  • 5/5 Potnuru R. 10 months ago on Google
    This hotel one of the best hotel in Da nang. Right next to beach and cafe Room with sea view is must soo book with sea view rooms to enjoy the view. There is roof tap bar and swing pool have sea view. Breakfast was very good. Service and maintenance was nice. I am happy to stay here with my friends.

  • 4/5 Deepak �. 10 months ago on Google
    The location is very well to look at 360 from the top. Hotel service is also good with fine access. Rooms are also very hygienic.

  • 5/5 DON U. 8 months ago on Google
    I recently had the pleasure of staying here and I can say it was a remarkable experience. The hotel's prime beachfront location provided breathtaking views and easy access to the shoreline. The rooms were not only beautifully designed but also offered ample storage space, ensuring a clutter-free stay. The buffet breakfast was a delightful culinary journey with a diverse array of dishes. The deep and refreshing pool was perfect, and the attentive and professional staff, especially Nhi, made me feel valued and cared for throughout my stay. Overall, this hotel offers an exceptional blend of luxury, comfort, and personalized service that left a lasting impression.

  • 2/5 Joseph K. 6 months ago on Google
    Excellent service and incredible views of the ocean and beach were marred by a mediocre massage from a masseuse who was likely recruited for skills other than massage. I hesitate to leave this review since my experience is embarrassing, but I hope foreign tourists like myself who are actually wanting a legitimate massage are forewarned. Long story short, my back was very sore from 22 hours of plane travel in coach class. I was really looking forward to an hour of massage for the equivalent of less than $20 US. When I booked my appointment, I was led into a clean room with steam shower, bathtub, sink, and massage table. There were no disrobing instructions, so I waited for the masseuse to arrive. When she did, she asked me to completely disrobe and bathe in her presence, which I politely refused. Through Google Translate I made it clear that I was there for a back massage. The masseuse appeared to understand and instructed me to lay on the table. The massage was of low quality, but my sore back was nevertheless grateful. When I was asked to rotate to the front she attempted to invade my “private” space, but I insisted she massage my arms. She apparently got the hint from that point forward. I’m not sure why such blatant sexual advances are allowed at a high end hotel, especially when the notice posted on the wall explicitly bans such activity. I don’t wish for anyone to lose their job, but I hope this low review prompts the management to revisit and enforce their massage policies. Allowing such behavior is greatly offensive to any person, regardless of marital status or religion, but especially to married men and Christians. As it is, I will wait until I return to the US to get the remaining knots out of my back and feet.

  • 2/5 Long V. 6 months ago on Google
    Check in did not go smoothly with receptionist giving false information about our booking and wasn't very welcoming. Paid extra to upgrade to a room with a window view of the beach but it had dirty windows, door lock was starting to run out of battery and took more than several attempts to open the door each time until the lock eventually died and we were locked out. The towel rack broke on day 2 and dropped all the clean towels into the tub as I was showering. The rooftop bar has a lack of alcohol selection. Breakfast buffet food was mediocre with hit or misses per dish. Check out was not smooth either with receptionist holding us up and checking the room before we left which they didnt bother checking for faults in the room upon check in. Location however is very good at least but this is a 3 star hotel at best.

  • 3/5 Arbeit 7 months ago on Google
    The Hotel ist okay But to expensive for the Service … the Lobby ist totaly hot the bathrooms get soaking wet when u shower Bad designed … Even when its Full the Lobby Not use air conditioner We changed to a 4 Star Hotel was way better …

  • 5/5 The F. 6 months ago on Google
    This hotel is super luxurious and the view from its room is so mesmerizing and beautiful! Everything was great - Service, Rooms, Amenities and Location

  • 1/5 Xuan C. 6 months ago on Google
    I can’t not believe this hotel is 5* hotel . The worst hotel I have not seen in my life . Room is dirty , bathroom is old , not fit for kids or elderly at all . I remember after we checked in , my cellphone receives some bad messages and offer …. Terrible . Never come back .

  • 5/5 JIHYEON L. 3 years ago on Google
    This hotel means a lot to me. The trip to Vietnam was like a trip that I left alone. I visited Danang twice and stayed at this hotel. I am satisfied with everything. When I first visited the hotel, I used the suite as a free upgrade, which I will never forget the sea of Da Nang and the night view of the city. I also remember the man who was room-cleaning, and I also remember being very happy to receive the gratuitous tip. The late night sea and the shining moon I saw on my second visit still remain in my mind. If I visit Da Nang again next time, the reason is to take a rest looking at the beautiful night sea and moon in this hotel. Thank all the staff in this hotel. It will remain an unforgettable and beautiful memory.

  • 5/5 ABC N. 2 years ago on Google
    Very good

  • 4/5 FREAD T. 2 years ago on Google
    Good👍

  • 5/5 dong n. 2 years ago on Google
    Ok

  • 4/5 Jon N. 2 years ago on Google
    Reasonable place and nice view.

  • 5/5 Pham D. 2 years ago on Google
    Ok

  • 3/5 Nigel H. 4 years ago on Google
    Well worn tourist hotel that has seen better days. I didn't see the rooms. 41 floors so great views of the beach from the rooftop

  • 5/5 Nhu Ngoc N. 4 years ago on Google
    I didn’t stay here but came up to the 40th floor to enjoy the view as recommended by a local friend. They have a coffeeshop up there. The price is reasonable with the fantastic view of the sea and the city. If you are lucky enough, you can enjoy the wind but bringing an electrical fan just in case isn’t a bad idea. DN, 19/08/2019

  • 5/5 Imran M. 5 years ago on Google
    Great hotel. 2nd floor is good for meetings, breakfast has a lot of volume, and it's close to the beach. The one big thing that is unknown to most is the amazing rooftop lounge with a great and wide view of the whole Da Nang beachscape. I mean, it's really beautiful. I spent 2 whole days with my team for bonding and planning and we loved it. You can order drinks up and there are polite service staff and air-conditioning and wifi there too.

  • 5/5 Gopi C. 1 year ago on Google
    Stayed at this beautiful place during our short stay in Danang. Views from Muonh Thanh is out standing . City on one side, sea & hills on the other side. We paid 100$ for 2 nights stay. Markets eateries are just a walk away. 2bhk flat was super cozy and comfortable. Host was super helpful. Arranged airport pickup for us.

  • 5/5 C C. 1 year ago on Google
    Great service from the moment you arrive Incredible views (I booked a grand suite with a sea view) The room was good Breakfast buffet had a huge variety

  • 5/5 Le Hoang L. 1 year ago on Google
    Fabulous hotel with excellent amenities. Spacious and modern. Great view to enjoy sunrise on the beach.

  • 2/5 Tom S. 1 year ago on Google
    Hotel serves same kinda meal everyday at breakfast. Its taste was bad and meal was dried up. There was no staff cared if meals should be replaced to new one.

  • 5/5 Peter KCN L. 1 year ago on Google
    The hotel made our stay much more fantastic and although the room given upon arrival wasn’t up to standard the reception staff did their best to accommodate. At all times all staff were showing attentive, friendly and helpful service.

  • 3/5 Phuong N. 2 years ago on Google
    It's OK. Just a business trip and want to stay at Ocean view room but nothing more. Breakfast buffet offers various options but most of dishes weren't hot as I expected. I also expected they have a good rooftop bar but no, it looks like an average cafeteria and noisy

  • 4/5 patrick l. 1 year ago on Google
    Stayed here for 4 nights, great location but mixed bag of services Cons : during check in, the front office wanna keep my passport for incidental charges, i disagreed as I'm not comfortable letting others having my passport, so we agreed on a cash deposit of 1,000,000 VND instead. I brought a towel out for use during my day tour, as it is very hot in Da Nang, was shocked to received a Compensation Bill from the housekeeping for this missing towel ! the walls are very thin between room, i can hear my neighbor talking and even when the zipping sounds as they draw curtains ! The shower stand is on the bath tub, which i dislike as it can be slippery and difficult to climb out of the bath tub after showering. I see male guest topless only in their trunks taking the elevator, this raise my eyes brows. They should imposed a proper dress code. Pro : Roof top bar is very nice, the view is fantastic ! The breakfast is very nice, wide selection of food. Location is very good, right on the beach. BUT can someone tell me why the beach are full of people at 5:30 am ??? Podium roof top Swimming Pool is nice but way too crowded. The staff are nice and helpful.

  • 4/5 Jing Kuan T. 1 year ago on Google
    Location is superb. Staff and service is very good. Breakfast is not bad with many varieties. Bed can be more comfortable but OK.


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