2/5 Nguyen C. 9 months ago on Google
1.
Positive:
-
Great
location,
just
cross
the
road
for
public
beach
-
Rooms
are
clean
with
comfy
bed.
We
took
a
family
connecting
room
which
we
can
can
2
bath
rooms
-
breakfasts
are
good
for
the
price
2.
To
be
improved
-
soundprooving
is
not
good.
We
hear
too
much
noise
from
the
bath
rooms
of
other
rooms
and
people
talking
at
the
corridor.
In
addition,
our
friends
stayed
on
the
21st
floor
and
the
swimming
pool
is
on
the
22nd
floor
and
they
said
every
morning
from
6-7.30am
the
pump
makes
so
much
noise
that
they
can’t
sleep
-
staff
attitude
is
cold,
never
seen
a
smile
when
we
need
help.
We
got
problem
with
the
reservation
too
as
we
were
a
big
group
with
different
check-in
check
out
days.
They
are
may
be
too
tired
during
high
season
-
room
keepers
keep
asking
us
everyday
about
#
of
towels
as
they
may
think
we
take
their
towels
away.
It’s
really
annoying
and
stressful
as
we
have
to
count
#
of
towels
everyday
(we
spent
4
nights)
-
spa
service
is
really
bad
and
expensive.
spa
does
not
belong
to
the
hotel
800k/pax
(after
20%
discount)
for
90’
hot
stone
but
hot
stone
lasted
only
few
minutes.
So
much
noise
from
the
beach
and
from
the
other
guests
and
the
3-4
years
old
son
of
the
spa
manager
made
our
spa
experience
really
bad.
The
smell
is
too
strong
and
the
staff
skill
is
not
good
at
all,
we
keep
asking
them
to
perform
gently
but
we
still
got
hurt
-
bellmen
are
not
friendly
when
they
see
guests
take
grab/taxi
by
themselves
instead
of
using
their
service
(may
be
they
can
get
commission
from)
It’a
not
4*
standard