1/5 Dinges 1 year ago on Google
Horrible
experience.
They
are
scammers
and
stole
money
from
our
room.
Unclean,
found
a
dead
cockroach.
We
had
a
reservation
with
Booking.
When
we
arrived
they
didn't
respect
the
agreed
price
and
tried
to
overcharge
us.
When
we
explained
to
them
that
the
agreed
price
is
the
price
of
Booking
they
came
up
with
some
extra
fee
for
tourists.
We
have
been
traveling
through
Vietnam
for
a
while
and
we
know
for
a
fact
that
such
a
tourist
fee
doesn't
exist.
All
they
had
to
say
was
"We
are
so
sorry,
we
are
so
sorry,
etc."
After
we
entered
our
room
we
found
a
dead
cockroach
behind
the
toilet.
Later
we
discovered
that
there
is
no
hot
water
in
the
shower.
They
stole
money
from
our
room.
About
50
dollars
in
local
currency.
I
had
kept
the
money
in
a
bag,
so
the
cleaning
crew
(?)
must
have
been
so
bold
as
to
actively
search
my
bag
in
order
to
find
the
money.
This
is
completely
unacceptable!
Of
course,
the
hotel
was
unable
to
help
and
the
only
thing
they
said
was
"We
are
so
sorry,
we
are
so
sorry".
When
we
checked
out
they
again
attempted
to
scam
us.
This
time
they
claimed
that
we
had
to
pay
the
breakfast,
even
though
this
was
included
in
our
Booking
reservation.
As
soon
as
we
left
the
building
the
hotel
cancelled
our
reservation
on
Booking,
claiming
that
we
never
showed
up,
so
now
we
are
unable
to
write
to
Booking
about
this
horrible
experience.
This
hotel
is
the
worst
hotel
we
have
ever
been
to.
They
are
dishonest,
liars,
thieves
and
crooks.
We
hope
they
will
one
day
get
what
they
deserve,
get
arrested
and
put
in
prison.
6 people found this review helpful 👍