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  • 5/5 Daniel D. 10 months ago on Google
    Very nice hotel, staff very friendly and helpful! I stay 2 night and i got gift voucher from receptionist 150dong for massage. The treatment is great, I never had before. Therapist have good skill and English, they can understand what you request. Hotel have very nice view. Highly recommended
    2 people found this review helpful 👍

  • 1/5 J P. 1 year ago on Google
    Very bad service and attention. Receptionist completely impolite with foreigners visitors, don’t allow them to visit you without passport even when they never sleep overnight. But to vietnamese visitors they never requested ID. Completely discrimination for foreigners
    2 people found this review helpful 👍

  • 5/5 Jannik N. 4 years ago on Google
    Excellent hotel with amazing seaview rooftop just next to the beach. The pool rooftop with infinity pool is absolutely stunning with panoramic beach and ocean view! Lovely staff, very kind and helpful making us feel welcome all the time during our stay. The breakfast buffet is fantastic! I would love to stay here again.
    1 person found this review helpful 👍

  • 3/5 Tani W. 4 years ago on Google
    This was our final hotel during our stay in Da Nang. This hotel is nowhere near the quality of the other hotels nearby. Some staff here are very friendly and helpful, while most are rude and pretentious! The towels were all ragged edges and frayed, the a/c was strictly controlled even though I paid for the executive suite! The carpets in the hallways were stained throughout the hotel. All the other hotels had room attendants who remove their shoes when entering a room, but not here. So many of the small details were overlooked and then mixed with rude service. The view from the balcony was nice. The breakfast in the morning had many variety of foods. I found far better service in other hotels right next door. The manager did try to help with my concerns while there, but it didn't solve anything and really just put a damper on the last day. I did not want to spend my remaining little time worrying about getting a second key card for both adults in the room. Such little issues that held up my time here. The checkout was long and unnecessary.
    1 person found this review helpful 👍

  • 3/5 Tammy L. 8 months ago on Google
    Got a ocean view semi suite room, good size, convenient location and great views. The hotel is aged, old looking furnitures and not very comfortable bed. The bathroom definitely needs to be updated. Stayed 3 nights and on the 3rd night, the shower was not draining, checked and realized that the cleaning staff didn't even take out the loose hair from the top of the drain. Unbelievable! Scary! I wonder if they even clean the bathroom?
    1 person found this review helpful 👍

  • 5/5 David B. 9 months ago on Google
    Fantastic hotel. Rooms are clean and serviced daily. View from Balcony was superb nice to sit and watch the sunrise and then relax in the evening. Staff are extremely helpful, especially Hanna, Jessica, Alex and Victor who went over and above to make our first time in Vietnam extra special and assist us when we encountered any issues. We will definitely be back 🙂
    1 person found this review helpful 👍

  • 3/5 Justin C. 1 year ago on Google
    Positives: Hotel room was comfortable with a great view of the beach. Breakfast buffet had a lot of choices and tasted good. Great location-right by the beach and near an area with many good restaurants and spas. Negatives: Noisy at night because of the beach music. Infinity pool wasn’t as nice as I expected. Hotel has ads posted for their spa but it wasn’t even open when we went (July 2022). Charged for snacks and waters in room’s mini bar, but thought they were free. Hotel offered drivers, but charged too much. Better book yourself a Grab or haggle with taxi drivers.
    1 person found this review helpful 👍

  • 5/5 Robin D. 1 year ago on Google
    It's right at the beach with amazing views and comfortable rooms. What else do you need, it's perfect. The receptionist Susan made sure the checkin and checkout was smooth.
    1 person found this review helpful 👍

  • 5/5 ABhi_Jin 1 year ago on Google
    This is one of the best 4 star Hotel which is in front of My Khe beach. One of the most attractive Beach on Planet. It is near to Lady Buddha, Marble mountain and Dragon bridge. Just hire a grab and in 10min you will be in these places. I did a family room and it was pretty big and spacious. We stayed in 18th floor and the view was amazing. The Staff was so friendly and supportive. As we are vegetarians they took personal interest to prepare separate breakfast for us and serve. Thums up to this dedication and effort. Food was amazing and healthy. We had infinity pool also on top of the Hotel. It was breath taking!! Overall the 3 night stay was amazing and really enjoyed. Definitely recommend to others. Cheers!!!
    1 person found this review helpful 👍

  • 2/5 myo myat kay k. 1 year ago on Google
    We stayed in Balcona hotel 2 nights only. One night I had asked there staff to ask wine opener, the staff is saying that kitchen is already closed from 1 pm and they don’t no where to find. I asked again her that even restaurant closed at least they should know where to keep this kind of thing but the staff keep saying many reasons.. their service are very bad and hotel room inside also not so fresh, not recommended to stay at Balcona hotel.

  • 5/5 Trung Nguyễn M. 6 months ago on Google
    It is a nice accommodation with good view of the sea. The wind from the sea and green coconut trees in front of the hotel made me fresh and safe. I like the staff here.

  • 5/5 Ravi S. 10 months ago on Google
    The best part is it's location. One need to cross the road and reach to the beach. Also, it is near to Da Nang tourist street where several restaurants and bars are located. I booked a ocean view room and found an amazing view. It's infinity pool has also nice view. There is not too much option for vegetarian breakfast, only they can provide veg noodles and sandwitch, rest are fruits and salads as usuals. I found one issue i.e either deposit 5 lakh VND ( Returnable) during check in or submit your passport at reception till you stay. I didn't find this weird policy in any other hotel in Danang, Hanoi or in India.

  • 5/5 Arpan M. 11 months ago on Google
    Great place for unwinding and superb location in Da Nang. The hotel was clean and fancy. The staff was very helpful and they took care of us really well. I have to mention the name of hotel staff Tien and Wendy. They were really very polite and helpful in their service. I would definitely recommend this hotel for couple and group travellers.

  • 1/5 jyoti g. 11 months ago on Google
    The hotel staff is not at all accommodating and the hospitality is not at all upto the mark. The process of check in was really pathetic and the entire reception area waa flooded with people to check in. Wont recommend it to anyone.

  • 4/5 TayZar S. 1 year ago on Google
    Balcony Room with the view. If breakfast is excellent, i would give 5 stars.

  • 1/5 Hương P. 3 years ago on Google
    I’m working in travel industry and put the trust in this hotel for my family hoping they can favor the same-industry guest with the best care but I’m wrong!!! though I’m not on the trip with my big family, the rooms I reserved with Balcona makes me terrible of 4-star hotel service. No one welcomed my family and brought luggage to the rooms. The receptionist took information slowly; she was impolite of manner, voice and told my sister to pay an extra charge for my niece while I paid the children surcharge already with so so detailed rooming list to show that I totally paid full. I was confirmed all details with salesman in advance but all special requests like high floor, extra bed and thorough check of surcharge in their ignorance. So disappointed and annoying with staffs, salesman!!! Our family including many children are tired of late flights, hunger and time wasting at reception! They have 3-night stay to make clear extra charge but keep them from checking in rooms till paying Never ever recommend this hotel for any future customers! Over 5 times of reminders is not enough for the better care, attention we should have had!!! 1*!!!

  • 4/5 Minh Hoàng L. 1 year ago on Google
    Great location. The beach is right in front of the hotel. I had the room with the view of the sea. However you don't travel to Danang to stay in the hotel room so the view was just a bonus. Also Right in the morning you feel the heat from the sun going through the glass so better keep the curtains drawn. The room was spacious clean and tidy. There is a pool on the roof also a room for workout. No weightlifting equiment though. There is also a skybar. On the 2nd floor is a dining hall for breakfast only. I preferred having lunch and dinner in the city center. Hotel service was ok.

  • 5/5 Lea Marie T. 1 year ago on Google
    Stayed at Balcona Hotel for one night as our flight was too late for us to head up to Bana Hills via Cable car. But to our surprise, they upgraded us to a Premium room. The view is great. 😍🏖️⛱️ Clean and the cable is great too. Alot of cafes and great local foods on site!

  • 1/5 Leisurely G. 1 year ago on Google
    Except for the location and huge room, I won't recommend people to stay here. Horrible! Staffs can't speak English, rude and hard to communicate. The staff requested to hold a passport as of deposit but I refused then he offered to pay cash. Hotel is mostly for the local people so the standard will be different from the foreigners. Breakfast is horrible!!! How can they don't provide milk for the breakfast. Small amount of milk just for coffee. I asked the staffs and they just said NO MILK. Coffee tasted burnt!!! We stayed in 19th floor but still can hear the noise from karaoke and the noise only stop after 11pm. New construction building next door so you can hear the construction noise too. The swimming pool can see the construction site so block 1/4 of the view and just made you don't want to go to swimming pool. Took at least 15 mins to get hot water. I recommend people to turn off AC if you came back from the beach/pool otherwise you may get sick with the cold water. NO hot water (around 5am) at all!!! AC automatically turned off at night.

  • 5/5 Chau M. 1 year ago on Google
    The hotel was great, the staff was pleasant and helpful. Instead of passport holding for deposit, it requested about $25 (500,000vnd) for deposit which is perfect. We stayed 3 nights, the room on ocean front was great and clean. The food was excellent for us. Definitely we would stay there again if we are in Danang

  • 5/5 Tu D. 1 year ago on Google
    We booked a few rooms for our extended family for 5 days. Great location - easy access to the beach in front of the hotel and restaurants/shop at the back. Nice buffet breakfast options with changing menu every day - I liked the fruit choices and and if you can try to avoid the busy breakfast hours 7-8am. Concierge can help arrange transportation - same price but with newer/cleaner cars. Pleasant staff.

  • 5/5 Jianfeng Y. 4 years ago on Google
    Good location just 1 (busy) road across from the beach. Room was very affordable despite being very spacious, clean and well equipped. Huge TV comes with lots of premium cable channels but unfortunately no HDMI inputs or wireless means to connect your own content. The infinity pool on the 20th floor has a great view and some the cheese nachos were really good. Great service by the staff.

  • 5/5 TJ V. 4 years ago on Google
    Very pleasant one week stay. The staff was always helpful and smiling. Rooms were good and view was excellent. Buffet was great and changes daily. Room doors make a huge noise when people entering and exiting. But overall great.

  • 5/5 Merica V. 4 years ago on Google
    We stayed in an ocean view room for four nights and I must say that at least in our room 1804 the view is so absolutely spectacular from the windows and balcony that it's easily worth every extra penny! The breakfast selection is huge and has items to cater every taste. Also the pool area with the infinity pool is beautiful even they don't have chairs for sunbathing. Gym is decent and location of the hotel just perfect (near the beach and all of the good restaurants). I would most definitely stay here again!


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