Dispur Polyclinic and Hospitals Pvt. Ltd. image

Dispur Polyclinic and Hospitals Pvt. Ltd.

Dental clinic Hospital Private hospital Nursing home Fertility clinic Blood testing service Emergency care service Pediatric clinic Ambulance service

One of the Most Reviewed Dental clinics in Dispur


Address

Hengrabari Rd, GMC Ward Number 44, Dispur, Ganeshguri, Guwahati, Assam 781006, India

Website

dispurpolyclinichospitals.com

Contact

+91 76700 07615

Rating on Google Maps

4.20 (960 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: good (73) hospital (62) staff (51) service (35) care (33) nurses (31) doctors (30) treatment (25) doctor (24) patient (22)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dilip P. 1 year ago on Google • 4 reviews
    This is a review I wrote, while waiting on an iron bench on the ground floor of Dispur Polyclinic. So as uncomfortable it is to sit on one, my review may too uncomfortably sit amidst an array of positive reviews (read, paid reviews) of the hospital. Dilapidated: For the charges they demand for their services, the place is in shambles. A hospital's quality is reflected in the way it maintains its public toilets and washrooms. They are worse than the ones you see on our trains. The condition of the ICU is a tragedy in itself. The ICU gate staff very strictly asks visitors to wear plastic shoe covers before going inside (a very good thing to do), but they themselves walk in and out without wearing those covers. I have seen doctors do the same, non-chalantly. The staff members don't wear masks, not do the doctors. And hey, if you are looking for sanitizer dispensers, good luck. Who uses sanitizers anyway? Or masks. Uncouth: Before you meet your doctor, you would meet the desk staff for appointment, before that you would probably meet the guard at the gate. And the guard that you'd meet at the gate would ruin your temper, even before you enter the premises. This sets off like a chain reaction. I haven't encountered such uncounth, unmannerly, rude hospital staff anywhere else. And this is Guwahati, not any remote place in the North East. I don't know where they have been hired from, but they clearly are not trained properly. Zero empathy: The staff lacks it, the doctors lack it, the management lacks it. A very simple example: Since a relative has to be constantly present (24/7) in the premises (for ICU patients), it becomes impossible to stay in the hospital during peak summer (which extends from March to September in Assam), as there are no ACs in the waiting areas. It is only ceiling fans that are in running condition here. The toilets are worse than those on our Tier 3 trains. And there aren't anything available except iron benches to sleep on. People who can't afford to stay in hotels or lodges have go through a nightmare here. Next example: the parking lot. Only the doctors or the privileged ones get to park here. Commuting to this place is impossible if you have an emergency. The management isn't doing anything to address this issue. Coming to doctors and staff (at least the ones I got to interact with), they appeared to be stupidly arrogant.They don't like to be asked questions, they keep you waiting unnecessarily and their explanations (of patient issues) are difficult to understand. This is the opposite of how learned doctors explains the most difficult medical conditions in the easiest of terms for people to understand them. Money-minting machine: I don't think I will need to explain a lot here. As is the case with most private hospitals in Guwahati, this one too is after your wallet. Which is fine, as long as the services given in return are world-class. Dispur Poly Clinic fails miserably even at being a mediocre medical facility in Guwahati. This place is running because there are a still a few good docs left (as I was told). I didn't meet them. To me it appeared like a place that is run like a government office from the 1980s - greedy, beauracratic, arrogant and slow. If you can avoid, please don't come here to treat your loved ones. I lost my father to this hospital. Note to the hospital management & doctors: You exist because of your patients. Not the other way round. The older generation of patients probably don't realise this. But the next generation certainly does. You will be avoided, you will ditched and you will be criticized if you don't level up.
    20 people found this review helpful 👍

  • 5/5 Khushi s. 6 months ago on Google • 6 reviews
    The service of the staff, doctors, nurses was excellent. Hygiene was fully maintained during the entire time while my father was admitted. They give you immediate attention and take action right on time.

  • 5/5 Angkita D. 4 months ago on Google • 6 reviews
    I delivered my baby boy on 20.01.24 via c section and the operation was led by Dr Jutimala Bordoloi Bhattacharya and her team. If I am not wrong the anaesthesiologist, Dr Parag Barman made the delivery like a nap for me. He continuously kept on encouraging me and helped me relax through the entire process. I must admit that I had the best of best experience in the hospital. All the staff including the resident doctors, nurses, management were extremely humble, responsive, compassionate and the post natal care was impeccable. The hygiene was excellent too. I would like to thank each and everyone for their kindness and making this one of a lifetime memory a special one for me.

  • 4/5 THE LOST W. 2 years ago on Google
    We have admitted on 16Sept, we took Deluxe 1 room, Doctor Dipti Goswami is outstanding. She took extra care of my wife, sister Deka, sister Manaka sister' at night shift is outstanding,Sister at Second floor deluxe area is outstanding. The hospitality is feeling like Home 🏡, 1. Request to the management to cleaning, dusting, fixing properly specially the room where patients pay for 60% of Assam's minimum wages for one night and stay where the 3 and 4star hotel at Guwahati are charge. 2. Requesting management to provide Soap, tooth brush, tooth paste, water glass, tea bag to the room. hardly it will charge 60-70 rupees. 3. Request to management to provide electric kettle to each room which is needed each and every hour. 4. The patient will arrange money and will come to hospital for hospitalized. Sometimes in emergency, therefore no time to search and bring all the above mentioned nessesity things. 5.Kindly look at the pictures attached and zoom it for reference kindly do not take it Negatively it just few suggestions from A little poor Guwahatian who love the people At dispur policlinic from receptionist to Sweeper, from security to billing section All are working and responding with their Smiling face. And I know it's a old premises But sir I know you can do it. 6. We would be more happy If we can find this in our next visit. 7. Kindly look at the matter and if not possible , please revert me back in message . I would be the happiest one to read your feedback. 8. Please never mind as I have mentioned little lacking area which it can upgrade urs and standard of Assam,s hospital. 9, request management to charge a fine of rs 500 who eat pan, gutkha and split in the premises with the help of CCTV and security.
    7 people found this review helpful 👍

  • 4/5 lekha b. 2 years ago on Google
    With the blessings of God a baby boy was born. I and my baby had complications after one day of my delivery. But thanks to care and support of Dr. Rupjyoti mam, Dr Haseena mam, Haque nd Khandaker sir we both could get discharged from hospital safe and healthy. And it would be very unfair if I don't appreciate the nursing staff. I stayed in 3rd floor executive room. And I must say what an efficient nursing staff is present there. They not only took my physical care but supported me emotionally and made me mentally strong during my tough phase. I could not remember all of there names personally but would like to thank each one of them for their unenduring care. Lastly Ithe management team were constant touch regarding the facilities and tried tomake everything convenient for us. Now I would like to share two drawback s first the lift has much problem, second the rooms are abit conjusted. Otherwise very much satisfied and thankful for whom I could bring my child safely home.
    5 people found this review helpful 👍

  • 1/5 Susmita B. 2 years ago on Google
    Never ever take your loved ones to this hospital I repeat NEVER EVER ADMIT ANYONE HERE. Nurses are dumb like hell and doctors are ignorant but they won't spare a rupee for you. I don't get the positive reviews here. They are fake and misleading. Please don't go by these reviews they are manipulated as hell. I lost my brother in this hospital. ICU is the worst place here, they are filthier than the public toilets. I BEG YOU TO NOT GO THERE. They will loot you but treat your patients like a public hospital.
    5 people found this review helpful 👍

  • 4/5 Ryan N. 2 years ago on Google
    With the blessing of Dr. MK Mazumder, a healthy baby girl was born. The nurses and the doctors were very cooperative. We took the suite cabin, the room was quite spacious and well maintained but very expensive (₹9100/- per day) other facilities like if you have to order a cup of tea or coffee or any meal from the cafeteria then you wont get it delivered to your room; you have to go and bring it yourself. The building needs lot of renovations as its quite an old building. Also my baby got jaundice for which we had to stay in a room, as such we took the deluxe room; which was to my utter dismal was in a very bad state compared to what we were charged. Apart from the fact that the infrastructure and parking needs lot of work; the rest like services and the hospitality from the staff are top notch.
    5 people found this review helpful 👍

  • 3/5 Shashi B. 2 years ago on Google
    Three stars for doctors and minus two for nursing staff and that also not for their behaviour .I request the owner of hospital to appoint some smart and confident nurses. After doctors we only trust them for our medical attention and if they were confused then automatically patient will get scared. My father was addmitted there twice because he is under treatment of their doctors so we prefer to admit him there but because of nursing service he himself doesn't want to take admission there. I hope you will look after this matter.
    4 people found this review helpful 👍

  • 1/5 Aliza B. 2 years ago on Google
    Overall the clinic is good, the doctors, nurses and staffs are well behaved but their visiting policies are not good. They allows only two person at a time to visit the patient. As we know that two person is needed for the mother and the baby then how will it be possible to follow this system.
    4 people found this review helpful 👍

  • 1/5 Abhishek N. 8 months ago on Google
    Pathetic and worst medical services !! My first child was born here under the supervision of Dr Jutimala Bordoloi ( whom I don't consider a doctor but rather a dacoit). Everything was normal in my wife's case except the fact that this doctor was far more money minded than concerned about the well-being of my wife and to be born child. Firstly, during the pre partum days, the doctor administered multiple drugs as if pregnancy was some kind of disease !! The doctor created a fear psychosis saying that those days there were a lot of miscarriages and that we would have to resort to her forceful and mindless medication to ward off any such repercussions. We were first time to be parents and so we budged. The doctor encashed this quite well. As a result my wife gained a lot of unusual weight thanks to the toxic protein powder and unwanted injections prescribed by the doctor for the money she earned through commission that her Medical Representative would provide her. On the day of delivery when my wife developed labour pain, the doctor was sad , maybe because of realising the fact that my wife would deliver normally and without C-section. The doctor immediately administered her some injection and the pain subsided so that now they could convince us for the unnecessary C-section. We waited stubbornly for 3 days at the hospital for the pain to recur and to undergo a normal delivery but that didn't happen. Lastly we succumbed to what the doctor wanted which we as parents never wanted - An unnecessary C-section delivery. Jutimala used words like "foetal distress" and other medical jargons which are quite a grey area for doctors to play around with innocent parents. Finally I paid a bill of 1.35 lakhs and am still paying for my wife's frequent back pain. My wife was a pretty fit lady having run several marathons and done Everest base camp. I have lost her earlier fitter version. This money minded greenhorn doctor and the greedy management of this hospital ruined her health. We were simply misguided. Maybe I can't do much in this regard but my worst of curse will always be with Jutimala who is not a doctor but merely a greedy puppet of the management of this hospital. May you rot in hell.
    4 people found this review helpful 👍

  • 1/5 Bhaskar H. 1 year ago on Google
    Rude behaviour by security in dialysis room entrance. My father has been doing dialysis twice a week in Dispur Poly clinic and me and my brother are attending him in each of the sessions. We need to come inside to see him or provide some stuff a few times. At the entrance, they have kept plastic shoe covers and the security has been extremely rude when she sees me using the cover every time I enter and says hospital cannot provide so many covers for my entry every time. It’s a product that cost very minimum and a Hospital of this stature shouldn’t worry about such expenses when they charge really well for everything.
    3 people found this review helpful 👍

  • 5/5 Giyasuddin A. 1 year ago on Google
    Dispur polyvlinic hospital Emergency ward is excellent. Specially Nursing of Meena Devi is really admirable. Her service is really excellent.
    3 people found this review helpful 👍

  • 4/5 Jushringdao N. 1 year ago on Google
    Everything was great, the hospitality, the nurses, the doctors, they regularly checked up on me. We just had an issue because the lift was under work and we had to walk but I'm sure it will start working soon. Another thing is the room service for food wasn't the best, there are no people to bring us the food due to lack of facilities. I was in the Suite Cabin and the comfort and all was all good just the stuff mentioned above bugged us. I was here for endoscopic sinus surgery and I feel I wouldn't have gotten a better service anywhere else. Check in date - 28.5.23 Check out date - 30.5.23
    3 people found this review helpful 👍

  • 1/5 Easy R. 3 years ago on Google
    I am giving 1star to the housekeeping part in this hospital. I have visited for the first time in this hospital to consult my doctor. No doubt The hospitality and the staffs are very good and professional i will definitely give five star on that but the worst part is the toilets and the hygiene part. I have never seen such a dirty toilets in my entire life. I have waited there for around 5hrs and i have not seen a single housekeeping person in floor mobbing, toilets etc. I would like to suggest please hire some housekeeping persons who can be anytime available for cleaning all around the hospital. And for most the toilets should be clean all the time and someone should be there always to clean the toilets anytime. Rest i wish all the very best.
    2 people found this review helpful 👍

  • 1/5 Yusra A. 1 year ago on Google
    Very disappointimg experience. 8 Nov 2021 went for my c-section delivery at Dispur Polyclinic And that was my worst decision visiting there i regret my whole life for going there.Dr Pathak recommend me to go there. At first I wanted to go to Pratiksha for my delivery but Dr Pathak said polyclinic is better.And I agreed as she was my gynaec during the pregnancy period and that was my wrong decision. Me and my baby suffered a lot.My baby boy got injured during ceaseren and got four stitches near right eye side,it took one month to recover.sometimes his right eye becomes small when open.My whole family is disappointed with dr Pathak and dr Haseena Not being careful with the mother that's okay but how could they be so careless handling a baby, everyone's questioning that. Nowadays everyone have c section and no baby is injured during operation, didn't heard till now. Everyone in my family who had done c section delivery are okay and no baby is injured. We didn't took any action for that cause we r not like that,we tried to distract our mind thinking that doctor also make mistakes so leave it leave it ,and focus on the baby's faster recovery I REGRET MY WHOLE LIFE FOR MY ONE WRONG DECISION GOING THERE..I'M DEPRESSED ITS MY WORST NIGHTMARE..
    2 people found this review helpful 👍

  • 1/5 nani m. 2 years ago on Google
    We were called around 8am for ultrasound. We reached by 9:00. The doctor arrived by 10:00 am. We peed twice while we waited for our turns. When even after 1:30 our nos were not called, we asked for refunds as we would have died or atleast become unconscious of hunger. And then lo and behold, magically, it was our turn and asked not to apply for refund.lastly we walked out by 2:00 pm. Pathetic service. Why would the doctor even start ultrasound after 10 am...
    2 people found this review helpful 👍

  • 4/5 Kukil Bora (Tech Dose D. 1 year ago on Google
    I am from Nagaon and visited Dispur Policlinic multiple times for my mother's treatment between October 2021 and January 2022. The hospital staff was very polite and caring, specially Ms. Priyanka Kalita who helped us by co-ordinating with various departments during those taugh times. She was available for help anytime we reached out to her. Thank you for your kind help and support.
    1 person found this review helpful 👍

  • 1/5 Mukul S. 1 year ago on Google
    I have spent lots of money and time in this hospital for my wife. we planned for baby and met Dr.Jutimala.After so many tests in first two day near about 40000 and each month 6000 to 7000 average upto 6/7 months we spent. after that she told that my wife has PCOD, so she will do IOI and also told if IOI fails then She will do IVF. But we want natural procedure and stopped treatment there. After that I met a Gynea Doctor, told not to worry and also assured us that Natural baby is possible evenif Women has PCOD. and we started treatment from this Doctor and now we have a very cute baby boy by the grace of God. I request all of you pls pray for our baby's bright future. I have all bills which I spent in Dispur Policlinic, Guwahati.So guy's pls think before you go for treatment there.
    1 person found this review helpful 👍

  • 5/5 Krishnaram K. 3 years ago on Google
    Doctors are very conscious about their patient ..take care of the medicines and their proper treatment.. Nurses are always available when we needed. .We were taken good care by them in a very gentle way.. Which is good for the patients. Management doing great work by focusing each and every queries of patients.. Floor in charge always look after for the better stay and comfort of the patient ..which leads to a very sound environment .
    1 person found this review helpful 👍

  • 1/5 Sanidul I. 1 year ago on Google
    Dr. Kalyan Nath is the most unprofessional one . He kept us waiting 2 hours in OPD till 10pm saying I am coming in 10minutes. Doctors should care about the patients be it indoor or outdoor.He isn't treating us for free .
    1 person found this review helpful 👍

  • 5/5 bidyut s. 3 years ago on Google
    Overall Facility is very good...but one women security personell was too rude to me while entering into hospital..Otherwise it was good
    1 person found this review helpful 👍

  • 3/5 Biraj Kumar M. 1 year ago on Google
    More than 20 peoples are waiting with empty stomach since 9:30 AM but your Ultrasound expert out of duty till now i.e. 1:00 PM. How this deptt. is running! If cannot carry out duty properly let the patient go for other laboratory or replace the irresponsible Technician/doctor at earliest. At last we left the hospital with out u/s at 01:20 PM.
    1 person found this review helpful 👍

  • 5/5 Ur Indian G. 3 years ago on Google
    Nice
    1 person found this review helpful 👍

  • 1/5 Anonymous B. 3 years ago on Google
    They will loot all your money and do not take care of your patient...They will not check anything about your patient...The family members of the patient have to tell about the illness of the patient otherwise they will ignore everything and just take away your hard earned money and not treat your patient correctly....
    1 person found this review helpful 👍

  • 5/5 Bhaskar B. 2 years ago on Google
    Very good nursing staff and good hospitality. Costing also reasonable. Wish all the best to the management team. Patient name - Trishna Rani Devi
    1 person found this review helpful 👍

  • 4/5 Daijee K. 2 years ago on Google
    As patient received proper treatment in the hospital. The behaviour and service of doctors, nurses, cleaners are quite satisfactory. Room and canteen service is also good. Jayraj Barman
    1 person found this review helpful 👍

  • 2/5 Parvez _. 1 year ago on Google
    OT service on the first floor is bad. Recovery room nurses are lazy. The payment counter guy is slow and confused. They do not follow first come first service. Had to wait from 8am to 12pm in the OT waiting room. Poor recovery room service. Only good thing in Polyclinic is the IVF Center and their staff. Please do an inspection of the OT nurses on the first floor. They need to get up from their chairs
    1 person found this review helpful 👍

  • 1/5 Namrata G. 9 months ago on Google
    If there was a negative star to give, I would have done that. The receptionist at the Fertility clinic (3rd floor) needs to undergo training on how to do a front-desk job. She is too entitled and is quick to throw a "misbehaving" complaint whenever anyone tries to raise an issue. And let's not get into the issue of "time-keeping" in this hospital.
    1 person found this review helpful 👍

  • 1/5 Sultan Saleh A. 9 months ago on Google
    If you love your family then don't admit your patient here. They are slaughters. They need only money. Despite giving them lakhs of lakhs money you will get horrible service and rude behavior from doctors and nurses.
    1 person found this review helpful 👍

  • 1/5 Uzzal P. 10 months ago on Google
    I regret to share that my visit to Dispur Polyclinic Hospital was deeply disappointing. The level of service was subpar, and I was dismayed by the apparent lack of expertise among the doctors. It was distressing to witness what appeared to be experimentation on patients rather than evidence-based medical care. I hope the hospital takes this feedback seriously and strives to improve its services and medical practices for the well-being of future patients. Well as of now if anybody doesn't want their loved one's to leave them, I would request not to admit them in this medical instition. I won't mention their name, but their negligence could have saved my mother.
    1 person found this review helpful 👍

  • 5/5 n alemla j. 9 months ago on Google
    Had done laparoscopic cholesectomy by the renowned Dr N N Das and Dr Parag. The care, support and encouragement I got during the time of my stay in hospital was immensely appreciated. Thankyou.
    1 person found this review helpful 👍

  • 5/5 Arun B. 1 year ago on Google
    Ultimate satisfaction from this hospital. We have never got any problem from any side. Thank u to our doctor, very cooperative and caring nurses..happy with the services.
    1 person found this review helpful 👍

  • 5/5 Lek N. 1 year ago on Google
    I was impressed with the fast and efficient emergency services provided during my visit to Dispur Polyclinic. The staff was accommodating and made all the necessary arrangements while delivering excellent care. The follow-up care I received was also great.
    1 person found this review helpful 👍

  • 5/5 Krishna U. 1 year ago on Google
    Dispur Polyclinic is exceptional in every aspect! I found its management to be highly skilled and dedicated, providing top-notch services with a warm and compassionate approach. During my recent stay, I received the best possible care and was especially impressed by the level of professionalism shown by the management staff.
    1 person found this review helpful 👍

  • 5/5 Himanchu R. 1 year ago on Google
    I found this hospital to be incredibly cooperative and collaborative. The staff works closely with patients and our families to ensure that everyone's needs are met. The best thing is that they listen to our feedback and are always willing to make adjustments to make us feel comfortable.
    1 person found this review helpful 👍

  • 5/5 Pankaj k. 3 years ago on Google
    After spinal surgery, feeing better,no problem.Specially thanks to Dr.B.K.Baishya sir, Dr.K.K.Das sir and Dr. Dhruba Deka sir. Refreshment service is better, nursing service should be improved. I think there is a gap between nursing service and Management. No available Medicine in Care medishop. Some expired medicine also supplied from this medishop. I think it should be completely banned.Hospital Management is very strong.
    1 person found this review helpful 👍

  • 1/5 KRISHNA Prasad g. 1 year ago on Google
    worse service at all. There is a big mess. There are 2 pharmacy in the same premises. Staff don't allow you to buy from convenient one( ground floor pharmacy) & force you to go to 3rd floor pharmacy even you are in emergency. They don't even matter whether you able to go 3 rd floor or not, even if the lift doesn't work, you have to go to 3rd floor by stairs by force. This single star 🌟 rate is only to type my review. Otherwise they deserve minus ➖️. All 4 & 5 star reviews are fake probably of their own employees.
    1 person found this review helpful 👍

  • 5/5 appu t. 3 years ago on Google
    One of the best regards nursing hospital in Guwahati. I will never forget to thank all nursing staff who really cares for ... I have a good time quality and they show their loving and caring to us. Its really help...I ADVICE YOU PEOPLE PLEASE GO AND CONSULT WITH CARING AND LOVING DOCTORS ARE ALWAYS THERE FOR YOU AND HEAL FAST BUT one humble request o dispur polytechnic and nursing hospital, please recommend me BEST MRI BRAINS diagnostic centre or hospital. I would be very thankful for that 🙏😭. Will waiting for your response
    1 person found this review helpful 👍

  • 3/5 Eliza M. 3 years ago on Google
    I am writing this review just to show my gratitude to one of the floor in-charge of Dispur Polyclinic and Nursing home NAZMA . She defines what professionalism is by maintaining Cordial relation with the the patient in the most valuable way. Me and my family is very much thankful to her for her excellent service. Wishing her a progressive career ahead. Zero star for the Nursing services we get. The worst service we have ever get because of very poor Nursing skills of the staff, They don't have proper knowledge of medicine administration and doesn't follow any protocol.
    1 person found this review helpful 👍

  • 4/5 Lakhimi M. 3 years ago on Google
    The doctors here, have been very gentle & cheerful. The cabinets have been very clean & organised. The nurses were always there whenever we needed them. Also, the medical staff have been very helpful to us in many ways. However, there could be slight improvement of the nurses regarding taking care of the little needs of the patient. Otherwise, our overall experience have been pretty nice & pleasant in our first visit.
    1 person found this review helpful 👍

  • 5/5 Bandita D. 1 year ago on Google
    The insurance sector staff are very good behaviour and knowledgeable.spacially thx to Mr Deka and Mr.Rai They provide excellent insurance policy and always make sure that their patients are comfortable. Thank you

  • 4/5 Rajib D. 2 years ago on Google
    Relatively good experience. My elder brother's first child was born here. The nurses were amicable. The food was in keeping with hospital standards. Medicines were available round the clock. My sister in law stayed in the deluxe cabin.

  • 5/5 Lakhi S. 2 years ago on Google
    The service provided by the Hospital staff is quite satisfactory. Canteen service is good.The doctors are also good. Overall satisfied with the services.

  • 5/5 animegh n. 2 years ago on Google
    Well maintain n clean cabins n well behaved staff nurse doctor ..overall good experience... food can be improved...thank you. Patient name: A.K NEOG

  • 5/5 tanusri d. 10 months ago on Google
    Everything was great, the hospitality, the nurses, the doctors, other support staff,thanks to Mr Barun and Mr Chintu for advise me to come dispur Polyclinic, it's feel like homely environment. This is true, great experience

  • 1/5 Rahul 4 y. 1 year ago on Google
    Dear Management Team, I am writing to express my extreme dissatisfaction with the service provided at Dispur Polyclinic Hospital. Today, I visited the hospital during office hours to collect a report. However, I had to wait for more than 4 hours just to collect a single report, which is unacceptable. The main issue I faced was the unavailability of staff members during office hours. Despite waiting for a long time, I did not see any staff member available to help me. The lack of staff members caused a delay in the process, and I had to spend several hours waiting for a simple report. This is not the first time I have experienced such an issue at your hospital. I have visited the hospital several times before, and every time, I faced a similar issue. The lack of staff members during office hours is causing unnecessary delays and inconvenience for patients. As a patient, I expect the hospital to provide timely and efficient service during office hours. I believe that the management team should take immediate action to ensure that there are enough staff members available during office hours to avoid such delays and inconvenience. I hope that you will take my complaint seriously and take the necessary steps to improve the quality of service at your hospital. I look forward to your prompt response to this matter.

  • 5/5 Toby C. 1 year ago on Google
    Excellent experience at the facility. Father was admitted in a critical condition... Team of dedicated doctors and nurses made sure he was up on his feet in a week's admission at the hospital! Extremely hospitable, warm, and professional staff :)

  • 5/5 SWAPAN S S. 1 year ago on Google
    As per my experience the hospital nursing staff is very good in their duties. Ambience is also nice.. Very helpful hospital staff..

  • 5/5 Jayanta Kumar D. 1 year ago on Google
    The hospital is good and more or less economical. Doctors are good and responses as needed.. Nursing staff is also Good and helping patients as needed..

  • 4/5 Eftikar Ali A. 1 year ago on Google
    The doctors and staff are very friendly and knowledgeable. They provide excellent medical care and always make sure that their patients are comfortable. The facilities are clean and well-maintained. The nursing staff is also very caring and attentive. They pay close attention to patients' needs.

  • 4/5 Reema D. 1 year ago on Google
    Sharing my experience i have a c section by Dr. Jutimala Bordoloi mam she is really good and the hospitality management is quite good and the nursing facility are excellent whenever requirement is there they give their services very well . deluxe room over here is too good 24 *7 service.only the normal' cabins are too small.

  • 4/5 Rashmi J. 1 year ago on Google
    The hospital provided good service. The nursing staff did their job efficiently, the other paediatric doctors (on round) were really polite & addressed our queries nicely. Specially thankful to our paediatrician Dr. Utpal Deka (he is outstanding in performing his duties).

  • 5/5 Rahul B. 3 years ago on Google
    (Translated by Google) Dr. BK Baishya, Dr.anjon Bhuyan, Dr.n boro sir good treatment.nurses are good care. tarun boro (Original) Dr. BK Baishya,Dr.anjon Bhuyan,Dr.n boro Sir good treatment.nurses are good care. tarun boro

  • 5/5 Masum R. 3 years ago on Google
    Amlang joyti sir has good tritment in my mother miss Sarifa Begum.Dispur polyclinic's Doctor,Nursess and all staf are good care....

  • 4/5 Bhanu C. 3 years ago on Google
    Helpful staff and responsible nurses,thankful to dr. Dipti Goswami .only had issue for hot water.otherwise all facilities are good. Bhanu Mahanta

  • 5/5 rhituraj p. 3 years ago on Google
    Dr. Rajen Sharma and dr. Kalyan nath, without whom I would not have been made my journey this further. Besides loving and caring of all overall staff is very appreciated. DEVARSHI PATHAK

  • 5/5 AQUA TECH A. 3 years ago on Google
    Nice Hospital, Specialy Dr, Utpal Deka , Child specialist Also Thanks to all doctor of Child Care Nurses and Management, on behalf of Master SAQEEB AHMED

  • 5/5 Dibakar B. 3 years ago on Google
    Services are very good. The team of doctors are very friendly and co-operative and special thanks to Dr Rupjyoti Goswami who was my gynaecologist . My overall experience out there was great.

  • 3/5 Biswajit b. 3 years ago on Google
    Dr nilim Kumar Deka and his team is very good.

  • 5/5 Glory V. 3 years ago on Google
    Bestest treatment by Dr. Jyotimala ma'am.we came from kokrajhar to here only for Dr.jyotimala maam treatment.we are very happy and satisfied also with the nurses,gave very nice service ..best nursing department.the whole hospital staff is excellent.our whole family do treatment at this hospital.

  • 4/5 Utpal P. 3 years ago on Google
    Kalyan nath doctor did good treatment to our patient prabhati Koch.thanks to all staff and nurses did good job..two nurses i found very good.

  • 4/5 Naba Kumar D. 3 years ago on Google
    Dr. Kalyan nath and doley sir good treatment.nurses good services

  • 5/5 Annu D. 2 years ago on Google
    very nice n caring hospital..n staf bhive is very nice n satisfaction...

  • 5/5 Sahiduz A. 3 years ago on Google
    Dr Alman jyoti sarma is excellent for his treatment 3rd floor nurses are very care and responsible Teatment is very good. Name:- Kutub uddin Ahmed

  • 5/5 Fakar U. 3 years ago on Google
    Very much improvement now by our Doctors K nath and b k baishya sir.thankyou to our doctors.satisfied with all the services given to us by first flor nurses.nazma inchge is helpful

  • 5/5 kaku s. 3 years ago on Google
    K. K. Das sir Hitesh kalita sir very good.. 2nd Floor one night duty nurse with short hair, little aged and tribal is very caring and excellent. She always keeps smiling.. Thank to all staff of dispur polyclinic, Sankar Bora

  • 1/5 Bickey K. 3 years ago on Google
    Please don’t visit these hospital these hospital is just hunger after money they will do nothing just making bills and lastly they will say that the patient is in very critical condition if you want to take another hospital then there will be no risk on hospital i personally visit there and i have lost my aunty please guys don’t take risk to go to these hospital.

  • 5/5 Sanjit W. 3 years ago on Google
    Dr NN Das and Dr.RM Das I appreciate their treatment and all staffs n nurses. Biraj Mohan Wary

  • 5/5 Champak B. 3 years ago on Google
    Dr Rupjoti Goswami .Excellent and the and the Hospital service was very friendly and coperative.Ruprekha Barman

  • 5/5 Akhim N. 3 years ago on Google
    We are very thankful to Dr. B.K. Baishya for the speedy recovery of my father. The nurses does their duty very sincerely. Also appreciate how The management keeps visiting to all the patients and takes updates. Love this hospital for their care

  • 5/5 Anjan N. 3 years ago on Google
    My father in law got much better by the treatment of Dr. Kalyqn nath n Basumatary Sir.good care by the sisters and helful hospital.

  • 4/5 ranjit m. 3 years ago on Google
    Overall Facility is very good...but some medicine s are not available at hospital farmacy. It will take 4-5 hours in cash less discharged. Otherwise it was good

  • 5/5 Nayanjyoti B. 3 years ago on Google
    Dr. Bhobodev Goswami good tretment..received good care from nurses,and the managmnt doing well .pt name kandarman Barman, c 208

  • 5/5 Niku deka Niku d. 2 years ago on Google
    Nice ambience for the proper treatment of the patient,hassle free treatment u will get. No chaos and disturbance from any side. Very good service from everyone and all the staffs has very good behaviour. Nurses are very good in their work and taking care of us. Doctors responses are very much excellent in treatment Nd very friendly to the patient. , facilities are very good. Niku Deka

  • 4/5 Dristi S. 3 years ago on Google
    Dr. Tina is excellent and fine in her treatment. We loved all the services provided by the staffs of this hospital. Very Happy with all.

  • 5/5 Rajkumar K. 2 years ago on Google
    The service was incredible specially by the management team lead by Priyanka Kalita..Thank you so much..

  • 5/5 sajib s. 3 years ago on Google
    Thanks to Dr. JBB, Dr. AM Khanikar, Dr.Utpal Deka and Dr Hasina ma'am... Also all staff, nurses and specially OT staff.

  • 5/5 Sarhabe K. 3 years ago on Google
    It was excellent

  • 5/5 Lenin C. 3 years ago on Google
    Dr. mohandas ENT(Dispur polyclinic) is good and the service of nurse also good👍👍👍

  • 5/5 Nava D. 3 years ago on Google
    Dr. Utpal Deka is a very good doctor and the staffs are good and caring.

  • 5/5 Ramananda H. 3 years ago on Google
    Everything was good and comfortable!!

  • 5/5 Tabutani P. 3 years ago on Google
    Nice experience in the hospital

  • 5/5 Pulin D. 3 years ago on Google
    All the management and hospital nurse are very much friendly..thnx a lot.

  • 5/5 Rajib B. 3 years ago on Google
    Doctor S. Mazumdar has recovered our child,very happy with services and care by the staff of Dispur polyclinic hospital

  • 5/5 Hiru Prabha R. 3 years ago on Google
    Got immediate response from Dr. Jyotimala maam everytime and other doctors. nurses good take care and helped for feeding also. other staffs also good in responding.

  • 5/5 jhuma c. 3 years ago on Google
    Dr Roopjoti ma'am has a amazing way of doing her treatment..I am thankful to her and her Team also.Resident doctors are also good.Nurses does their duty very well and responsible..

  • 5/5 Bhabesh D. 3 years ago on Google
    (Translated by Google) Dr, m, k, majumdar, good, adars staf v, good, (Original) Dr,m,k,majumdar,good, adars staf v, good,

  • 5/5 Suraj P. 3 years ago on Google
    Medical services are quite satisfactory, patients are being treated well here, special care are being taken to the patient . Doctors and floor Manager (Mrs Nazma) are very humble and polite to the patients . In a nutshell Wonderfull experience with overall services.

  • 4/5 Montas Z. 3 years ago on Google
    The services provided to me daily is very good.dr. b.d goswamj sir thanks to him .the nurses gave me good care and service.rooms are cleaned daily by the staff.Like the management of this hospitl

  • 5/5 MIR FARUQUE A. 3 years ago on Google
    With a heart full of gratitudes ,I would like to thank all staff at Dispur polyclinic for their loving care and expertise forwarded to my Sister who was really in pain. I would like to CONGRATULATE Dr.Amlan Jyoti Sarma Sir, for his expertise and his grace. We hope and pray that this institution keep growing and keep serving the people of North East. Thanks Mir Faruque Ahmed On behalf of Seme Karim and self.

  • 5/5 AARS Rock S. 3 years ago on Google
    Jabed Ali good Treatment by him to our patint Nisha saha. Nurse ,managemrnt and all departmnts is very good in giving response n care.

  • 5/5 Daisy D. 5 months ago on Google • 1 review
    I am undergoing Emaco regimen therapy since Oct. 2023 under the guidance of Dr. Javed Ali Sir and Dr. Purnima Ma'am. I am hoping for a speedy recovery as both are diagnosing and treating the illness with utmost care and seriousness. From the 1st day of admission, the nursing staff of the 1st floor has been taking good care of me, sometimes feels like family members. The pharmacy staffs are also very much caring. Thanks DPNH.
    2 people found this review helpful 👍

  • 5/5 21MECO018 T. 8 months ago on Google • 1 review
    We had an amazing stay and treatment here in Dispur Polyclinic Hospital. Nurses and doctor here are an overall package of kindness, their service is topnotch. And a heartfelt gratitude to Dr. H. Mohan for the successful surgery done to my family. Your outstanding service of kindness and punctuality will be remembered genuinely and not forgetting the sympathy shown upon my family and the surgery undertaken under your covering and your deeds is indeed a wholesome blessing for us. May Good Lord bless more. 🙏 🙏 Lulenmayang, Mokokchung, Nagaland.
    1 person found this review helpful 👍

  • 5/5 Sumit B. 6 months ago on Google • 1 review
    Thank you for sharing your best experience and honest treatment and also providing a high health care quality room and discipline. I hope that in future dispur polyclinic will go high...... My satisfaction and well being should remain forever. And a heartfelt thanks to Dr Niju Pigu team for the successful surgery done to my sister.
    1 person found this review helpful 👍

  • 5/5 triparna s. 6 months ago on Google • 1 review
    On 15th December 2023,i gave birth to our child,i want to thank all the staff(Doctors,Admin,Nurses and each and every of the hospital staff ),had a very good experience,cleanliness and hygiene was well maintained,staff behaviour & coordination was very very good! I will recommend others to go for this hospital.
    1 person found this review helpful 👍

  • 5/5 Dipanbita d. 6 months ago on Google • 2 reviews
    Every time whenever me and my family suffer from some serious health issues we admitted here since 2017 ... Specially I want to thanks Dr kalyan Nath sir and Dr S j saikia sir ... For our family both r like god . My mother was suffering from pancreatitis in 2017 AND took treatment under S.J saikia sir. Now she is fine only for Dr S.J saikia sir During last 1 year i need to get admited here two times for my health issue under Dr kalyan Nath sir.. His behavior and simplicity make us comfortable in every hurt situation For our every visit i just want to say hospitality , fees structure, Nursing dept provide us a wonderful service

  • 5/5 Abay D. 4 months ago on Google • 2 reviews
    I gave 5 Star , They have cared me and support me when I was lying on bed , but the some nurse/sisters are ediot cause of they don't know how to behave with patients, , please suspend them eventually ❌ and fire them of her all tasks ,, polyclinic facilities should be better more almost. Otherwise no one will come to this clinic , and one more thing my doctor is very good , he himself did my surgery very nicely 😊 and he is God for me I will never forget him , that's all ,🙏🙏

  • 1/5 King m. 5 months ago on Google • 2 reviews
    Money minting is the absolute to describe the overall management. The discharge process takes more than 4-5 hours. Medicine and apparatus are mandatory from inhouse pharmacy only at MRP, even if your options to get medicine from outside market, at big discount.


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