this is a good Waitrose, the staff are really nice and the shop is pleasant. although the alleyway down the side is a bit grubby.

What a gem. The staff here are a credit to Waitrose. The store is a little on the small size but never particularly busy so the overall experience is quite pleasant. The outside of the building could do with a little smartening up, the glass canopy at the front and alley to the side for example. Very well stocked and clean/tidy. Really handy location. Very nice indeed.

Positioned behind the main High Street, this store benefits from free parking for customers. The car park is quite large and level. It is on the other side of the road from the store, which means if you have a trolley it's an uphill push on the way back. There is a small car park on the same level as the entrance, and this has disabled parking too. The store entrance is quite narrow, but once inside aisles are well laid out and spacious. Waitrose products are more expensive than other supermarket brands, which is reflected in the high quality of the food. The store is popular locally and queueing at the checkout is not unusual. New self service checkouts have been installed with a member staff on hand to assist. Great if you only have a few items or want a quick get away. Staff are friendly and helpful and many have worked here for quite a while. A pleasant place to shop.

Customer service hardly ever answer the phone and when they they don't check properly and give you the wrong information such as a product being in stock when it isn't causing unnecessary travel to collect a non existent item. Really frustrating Staff on the floor are helpful tho.

Lovely store, super helpful friendly staff. Nice food although more expensive than other supermarkets, it is quality.

The staff are brilliant. Nothing is ever too much trouble. The alleyway up the side from the High Street is a bit grubby, but don't let that put you off. The shop itself is always lovely and clean and tidy.

A little bit higgledy piggledy in layout with.limited choice

I don’t usually go to Waitrose for my weekly shop but I decided to try it last Sunday instead of the local Sainsbury's. Well that is a decision I will NOT be making again. I asked a young man wearing glasses where I could find something and he was incredibly rude! He scoffed at me and proceeded to say that I could find it myself using the signs in store as he was busy. Is this how you train your employees to treat customers? I was shocked. Well like I said, I will NOT be coming back. I wish I could give 0 stars!