Hotel Terrou-Bi image

Hotel Terrou-Bi

Casino

Upscale property with a private beach, as well as restaurants, a casino & an outdoor pool. People often mention hotel, service, staff, stay, good, time, beautiful, great, Dakar, room,


Address

Boulevard Martin Luther King Dakar, 11500, Senegal

Website

www.terroubi.com

Contact

+221 33 839 90 39

Rating on Google Maps

4.30 (2.9K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (31) service (26) staff (24) stay (19) good (17) time (13) beautiful (12) great (12) Dakar (11) room (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Divine 0. 3 years ago on Google
    This is one of the best and highly secured luxury hotel in Dakar Senegal. There is a security scanning checkpoint before entering the hotel, it is a bit expensive but you will love it there and also it is right by the beach. You can either swim in the pool or you can swim in the sea/ocean. You won't regret visiting there!
    3 people found this review helpful 👍

  • 1/5 Masah S. 2 years ago on Google
    We checked in for a 3 night stay Aug 2021. The very first meal we had they served contaminated food, my husband got extremely ill, we had to rush him to the emergency room. He was rolled out of their hotel in a wheelchair where the doctor confirmed it was from food contamination. We spent night in emergency room and checked out the following day. We had no choice but to book another hotel and the terrible, heartless managers at Terrou Bi refused to refund us for the nights we did not stay. He could not walk, he could not eat, we spent the next 2 days in the Radisson Blue while he received. It was his 40th Birthday surprise trip for me- it was his first time in Senegal- which was our dream. No protection for their customers. Disgusting customer service all around. STAY AT TERROU BI YOUR OWN RISK!!
    3 people found this review helpful 👍

  • 5/5 Ewan M. 6 months ago on Google • 141 reviews
    A beautiful welcome in this hotel and smiles from breakfast chef that light up your day. The surrounds are stunning, the pool enormous so there’s always room for a good swim regardless of how many are having a splash. The restaurant on site offers a broad menu of tasty options and draft beer too. Rooms are well air conditioned, the bed incredibly comfortable and the bathroom generously proportioned.
    1 person found this review helpful 👍

  • 1/5 Ndeye T. 2 years ago on Google
    This hotel has one of the worst late check out policies I have ever seen. I had a business friend stay over at their executive suite. After I was told he would pay 50 000 fcfa for a late check out ( until 8 pm), he ended being charged the full night fare when he was checking out. No communication from them letting him know beforehand he would get charged. A very poor customer service. I would never recommend my business friends to stay over here.
    2 people found this review helpful 👍

  • 4/5 Alida B. 5 years ago on Google
    (Translated by Google) Honestly the place is beautiful! The terrace is large and this contrast between the sea, the beach, the pool and even the pool of water at the superb entrance! The service is relatively fast and well orchestrated and the food enjoyable. But the place is not necessarily intimate. Much more suitable for a family dinner in the evening or with friends. (Original) Honnêtement l'endroit est magnifique! La terrasse est grande et ce contraste entre la mer, la plage, la piscine et même le bassin d'eau à l'entrée superbe! Le service est relativement rapide et bien orchestré et la nourriture agréable. Mais le lieu n'est pas forcément intime. Beaucoup plus adapté pour un dîner en famille le soir ou entre amis.
    2 people found this review helpful 👍

  • 5/5 James 6 years ago on Google
    We had dinner with my colleagues here. Superb!
    2 people found this review helpful 👍

  • 1/5 Manoj k. 2 years ago on Google
    Yesterday night I have visited in your restaurant(beach side sitting). I sit around more than 30 minutes and no one attend my table. They took order back side of tables and they don't even look at me . I feel very sad and got insulted..I was very hungry. I am new this country so one of my colleague recommended this restaurant. Then I go to next casino bar. And have some drink and light snacks.. I spend one hour there and left. This is my first experience. This message only to improve your service and keep trained employees. You may check the CCTV what happened yesterday.
    2 people found this review helpful 👍

  • 5/5 Madji D. 7 months ago on Google • 11 reviews
    The hotel was absolutely stunning! I went there with my son and my mom, we had an amazing time. The environment was just perfect for us to relax and enjoy the day. I totally recommend this place. It's a little pricey compare to other hotel like, Novatel, Sally Portudal or king fahd palace but totally worth it. Shout out to the entire team for this great service 👏🏾 ( Mbaye Traoré need a raise asap) Love it!! 😊
    1 person found this review helpful 👍

  • 4/5 Angele M. 3 months ago on Google • 98 reviews New
    One of the most beautiful (very beautiful) Christmas tree. The space is always clean, staff super welcoming and stay is also always pleasing. However, rates are not affordable, especially compared to other facilities offering the same service around Dakar city

  • 5/5 Hubert G. 6 years ago on Google
    (Translated by Google) Everything is perfect: setting, cuisine, service, reasonable prices ... (Original) Tout y est parfait: cadre, cuisine, service, prix raisonnables...
    1 person found this review helpful 👍

  • 3/5 Dionne J. 2 years ago on Google
    I got my days mixed up with the different time zone and was not able to delete 1 day from my 11 day trip which I thought was not fair. I felt i should not had been charged. The food at the restaurant is overpriced and not good at all. The restaurant across the way was much better named la terrace . The staff was pretty nice. They will charge you tax after your stay which I’m not sure if that was supposed to happen. My room was changed 2 times due to air conditioning not working and then they were painting rocks outside my patio my entire stay so I could not take photos out there . I do not think this is a 5 star hotel at all maybe a 3.....
    1 person found this review helpful 👍

  • 5/5 charlylevrai1 7 years ago on Google
    (Translated by Google) High level welcome, very good, extraordinary setting (Original) Accueil de haut niveau , très bon, cadre extraordinaire
    1 person found this review helpful 👍

  • 4/5 Ousman T. 1 year ago on Google
    My favourite part of the hotel is the breakfast area and the restaurant by the casino. The service throughout is quick which is important for busy people. Even the laundry service is super quick. Location is also ideal and the staff are all very helpful and friendly. Great experience overall and I'd go back.
    1 person found this review helpful 👍

  • 5/5 Cheikh Daouda F. 5 years ago on Google
    (Translated by Google) Excellent setting .. Excellent buffet .. Qualified and friendly staff .. but tends to become more and more expensive (Original) Cadre excellent.. Buffet excellent.. personnel qualifié et sympa.. mais tend a devenir de plus en plus chère
    1 person found this review helpful 👍

  • 3/5 K 6 years ago on Google
    Very average food without much taste.
    1 person found this review helpful 👍

  • 4/5 Eric G. 5 years ago on Google
    (Translated by Google) Very nice terrace for a good menu where a meal around the buffet. The numerous staff are very attentive. (Original) Très jolie terrasse pour une bonne carte où un repas autour du buffet. Le personnel nombreux est très prévenant.
    1 person found this review helpful 👍

  • 4/5 Yves D. 5 years ago on Google
    (Translated by Google) Very classy. ..good table (Original) Très classe. ..bonne table
    1 person found this review helpful 👍

  • 4/5 Chioma O. 1 year ago on Google
    We enjoyed our 3 day stay here. Very beautiful resort with helpful staff and well located. There is also a beautiful restaurant on the premises with great food. I will say the breakfast was a bit average but a good stay nonetheless
    1 person found this review helpful 👍

  • 5/5 Ledeanea W. 1 year ago on Google
    Left Liberté 6 and had 2 nights here before going to Ghana. It was the restoration I needed. The ambiance was beautiful, and I enjoyed my private balcony overlooking the private beach and oceanfront. The restaurant was also peaceful settings. I don’t remember how many rounds of virgin mock tails I drank. It was delicious. A great send off before heading to visit family in Accra
    1 person found this review helpful 👍

  • 5/5 Alou G. 4 years ago on Google
    (Translated by Google) Delicious food (Original) Mets delicieux
    1 person found this review helpful 👍

  • 2/5 Matthew W. 11 months ago on Google
    A beautiful but somewhat unmaintained resort where the food is delicious if and when you eventually get it, which may be never, because most of the staff is not interested in the guests, at all. Don’t really recommend.
    1 person found this review helpful 👍

  • 5/5 Abdoulaye D. 4 years ago on Google
    (Translated by Google) Delicious and hearty! Experience to test (Original) Mets délicieux et copieux ! Expérience a tester
    1 person found this review helpful 👍

  • 4/5 Houssly D. 5 years ago on Google
    (Translated by Google) A nice place refined but the staff unpleasant and not courteous dishes are well presented and delicious but not generous I can recommend but not 100% g would say 60% (Original) Un beau endroit raffiné mais le personnel désagréable et non courtois les plats sont bien presenté et délicieux mais pas généreux je peux le recommandé mais pas à 100% g dirais 60%
    1 person found this review helpful 👍

  • 5/5 Be B. 5 years ago on Google
    (Translated by Google) When I pass by I do not stop to contemplate the place. He is magnificent (Original) Quand je passe à côté j'arrête pas de contempler l'endroit. Il est magnifique
    1 person found this review helpful 👍

  • 5/5 Brieuc d. 6 years ago on Google
    (Translated by Google) Very good. Ask for the somelier and choose your lobster ... (Original) Très bon. Demandez le somelier et choisissez votre langouste...
    1 person found this review helpful 👍

  • 4/5 Caroline B. 4 years ago on Google
    (Translated by Google) Excellent table discovered in April 2018. I recommend. (Original) Excellente table découverte en avril 2018. Je recommande.
    1 person found this review helpful 👍

  • 5/5 Jacqueline G. 2 months ago on Google • 69 reviews New
    The Terrou-bi was incredible. For my first time in Dakar, this resort made my sister and I feel so at home. The room was nice, and spacious, the smoothies were excellent (I loved the soumbe and the lac rose). Every day, breakfast was expansive and delicious. Every request we had was greeted with a "yes" or "We'll figure it out." Both Awa and Fallieu (sp?) went above and beyond to make us feel at home. The beach was absolutely stunning and the pool was lovely as well. If you want to feel like a VIP, stay at the Terrou-bi. It was safe, warm, welcoming, and had everything and anything you might need. Beyond that, the vibe is chill and laid-back.

  • 5/5 Subramanian J. 2 months ago on Google • 8 reviews New
    Terrou-Bi is located in an excellent location on the beach with ample parking, views of the sea is beautiful. Breakfast is good. The hotel is a bit on expensive side (especially for the sea view rooms). Remember that there are rooms on sea side or on garden side.

  • 5/5 katia p. 2 months ago on Google • 7 reviews New
    The best position ! The best hotel, pool directly on the sea + private beach !! amazing! Staff super and hotel very clean ! Love it!

  • 5/5 Nancy 11 months ago on Google
    I give Terrou-Bi 100%!! Delightful and courteous staff. Kuddos to Falilou, the customer relations manager, Aiti Diop the charming receptionist, Mamadou the porter and Ismaila and Oumar!! They made my stay amazing! The rooms are great, clean, and I love the special sweets/chocolate gift brought to the guest every night with a little note. The evening buffet at La Terrasse restaurant is sumptuous: there is absolutely EVERYTHING to eat! I especially like the discretion and quietness of the place: it is a tourist attraction but the going in and coming out of strangers are quite controlled (compared to the Radisson Blu down the road). I was blessed to come at a time when the rate was reasonable. Check out was easy: my bill was ready in a minute... all in all a great and pleasant stay, Dakar won back my heart as I had several bad experiences at the Radisson... just one little detail: the breakfast gets cold... I recommend Burner Marie's to keep the food hot, and for the hot water to be served when the guest wants to have his tea... I love hot tea and food so I asked the waitress to warm my food which she gladly did... I greatly recommend Terrou-Bi !!

  • 4/5 Corine S. 5 years ago on Google
    (Translated by Google) Grand menus exquisite and varied (Original) Menus grand exquis et variés

  • 5/5 Nia 1 year ago on Google
    It was nice hotel with nice view. we like spend time with the family here 😁

  • 5/5 Noemi D. 1 year ago on Google
    Best Hotel in Dakar! Excellent location, great pool and private beach. Delicious food and lovely staff.

  • 3/5 Katya N. 1 year ago on Google
    While the infrastructure is great and the hotel has a beautiful view to the sea, the service was not ok, especially if you are planing to host an event/meeting in the venue. Be aware that you will have to be runing after the hotel staff to have things ready and on time.

  • 4/5 Reju N. 1 year ago on Google
    Hospitality at it's best with with an amazing view on the sea . Service, staff and food were amazing too...one of the best resorts recommended when you are in Dakar ...

  • 4/5 Patrick A. 5 years ago on Google
    (Translated by Google) Possibility of tasting themed meals accompanied by good wines some Thursdays. I recommend the theme "foie gras". (Original) Possibilité de dégustation de repas à thème accompagné de bons vins certains jeudis. Je conseille celui du thème "foie gras".

  • 1/5 Simon A. 1 year ago on Google
    I have been visiting Terrou-Bi for many years. My adventure of mishaps start in 2017 when I was refunded CFA 307,000 and this money never arrived despite many emails, phone calls and visits to the reception. To date, this money is somewhere in the cyber world, floating and certainly not in my pocket. Nevertheless, this is not the catalyst for writing this review. I have consistently spent new year’s eve at Terrou-Bi, even during the COVID_19 pandemic, I still spent new year’s eve at Terrou-Bi with my mask. Normally, new year’s eve is complimented with an amazing buffet, bits and bobs on the table, party goodies, and entertainment. All of the above, brings me to new year’s eve of 2022. We were served “dog food”. There was no buffet, no party hats, or party treats on the table, etc … There was a seven course meal, each course was half the palm of my hand and stale. The foie gras, was just pâté, lol. At the beginning of the night, I ordered a gin and tonic which I had to pay for later as it was not included in our dinner, this was an amusing surprise. If I recall correctly, we paid CFA 120,000 (equivalent €182.93) per head, we had 11 people on our table, each and every one was shocked and disappointed. @Terrou-Bi, If I could score you “ZERO” on trip advisor, I would. There are many things that go wrong at your hotel that clients like us let go of, however, there are times when one must speak out, let’s call a spade, a spade, your new year’s eve dinner was not only a rip off but BROAD DAYLIGHT ROBBERY. You should be ashamed of yourselves for such an event. Even the many persons in your management I have spoken to with my complaint admitted that the new year’s eve dinner was plain and simply ROBBERY! I am disappointed. Please remove a STAR from your hotel. I have written this review so that new year’s eve 2023 will not be another disaster.

  • 5/5 dennis a. 1 year ago on Google
    An amazing and awesome hotel. The location was it. The ambience and decor was 100%

  • 2/5 Adji D. 1 year ago on Google
    I ordered a brioche perdue and the vanilla ice cream had a watery taste, what a shame for a 5 star hotel!!!

  • 4/5 Jessica P. 4 years ago on Google
    (Translated by Google) In the top (Original) Au top

  • 5/5 Jana M. 1 year ago on Google
    We are a family moving to Dakar and this is our first hotel to visit. We could not ask for a better place for our start. The hotel is absolutely wonderful with a large beach and pool, all staff are really nice and especially many thanks to Karim Diop who made our stay special and took care of us to make sure we get the best welcome. Thank you so so much for caring and making all the difference. Merci infiniment!

  • 5/5 Yassia S. 4 years ago on Google
    (Translated by Google) Dibi Hausa, a treat (Original) Dibi Haoussa, un regal

  • 4/5 Tony A. 3 years ago on Google
    Very cozy and several theme restaurants. The parking area is also quite large though a bit withdrawn from the main hotel area. Wonderful bar in the evenings and clean service with a smile. Its a bit pricey though but the good service makes up for that. The rooms are also wonderfully decorated and comfortable. You will especially enjoy the fish and the terrace bar..

  • 5/5 Philippe K. 10 months ago on Google
    We've arrived late at 3am with no reservations after some issues with our bookings not at Teroubi. Karim was professional, welcoming and courteous and we are hoping we will get available rooms for the extra 2 days... Thank you Karim...

  • 4/5 Ousmane T. 4 years ago on Google
    (Translated by Google) Excellent service in the Atlantic Ocean (Original) Excellent service en face océan Atlantique

  • 5/5 Dozitec 4 years ago on Google
    This is a real good hotel with a great restaurant, you get to find so many kinds of food, nice atmosphere, calm etc.

  • 5/5 K I. 8 months ago on Google
    I always stay at this hotel when I visit Dakar. Staff Hospitality, facility, sight views, this is the best hotel in Dakar. I especially appreciate the staff Mr.Falilou; he has excellent hospitality in this hotel.

  • 1/5 Sidharth J. 8 months ago on Google
    Pathetic service and staff feels handicapped as if nothing is in their control. Even 6 hours post check in time the room is not ready.. It has been such a pain and that too after a 14 hour flight. There are several better options in Dakar and I regret making a mistake choosing this one …

  • 5/5 Aïcha Sène N. 5 years ago on Google
    (Translated by Google) Warm and friendly near and chic (Original) Cadre chaleureux et convivial proche et chic

  • 4/5 tara m. 5 months ago on Google
    Lovely hotel. Good service thanks to Marguerite and Aita Ndoye! Gréât staff, good fools, great location!

  • 5/5 Kenneth F. 2 months ago on Google • 5 reviews New
    My wife and I stayed 1 week. Facility, including room, was beautiful. Gorgeous setting, room and rest of hotel . Loved sitting out in evening with an ocean view enjoying a Senegalese beer. Great pool. Breakfast had everything one could want. The staff could not have been nicer. All this despite my wife and O only spoke English. I hope to return to Dakar and absolutely would stay again.

  • 5/5 Madior F. 4 years ago on Google
    (Translated by Google) Beautiful setting, breathtaking view of the sea. Delicious food (Original) Beau cadre, vue imprenable sur la mer. Mets délicieux

  • 3/5 sonia M. N. 5 years ago on Google
    (Translated by Google) Bof blah blah sincerely for my part nothing extraordinary home non-hearty wine list simple for the price., Plate chipped curtains not ironed pattern it come back from the laundry ...... Pfff ... there was a time when it was clearly seen a thousand times better and a treat. Magret sauce choco crunch of eligible pdt but The ratings of lamb a review l accompany simplissime. Am passing I definitely prefer the terrace now the service and pleasant and the staff to the little care. For the gastronomik see again see change the map because there is competition that ensures damage .. (Original) Bof bof bof sincerement pour ma part rien d extraordinaire accueil non chaleureux carte des vins simple pour le prix., assiette ebrechée rideaux pas repassés motif il reviennent de la laverie...... Pfff... il fut un temps ou c etait nettement voir Mille fois mieux Et un regal. Magret sauce choco ecrase de pdt admissible mais Les Les cotes d agneau a revoir l accompagnent simplissime. Suis de passage je prefere nettement la terrasse maintenant le service Et agreable et le personnel au petit soin. Pour le gastronomik a revoir voir changer la carte car y a de la concurrence qui assure dommage..

  • 5/5 Prisca R. 3 years ago on Google
    (Translated by Google) I attended the theme night on Thursday. The menu offered is delicious. (Original) J’ai assisté au soirée thématique du jeudi. Le menu proposé est délicieux.

  • 5/5 Mouhamed G. 3 years ago on Google
    (Translated by Google) new decor, new name SALON TAMARIN (Original) nouveau décor, nouveau nom SALON TAMARIN

  • 5/5 Steven U. 5 years ago on Google
    (Translated by Google) Delicious. (Original) Délicieux.

  • 5/5 bousso s. 5 years ago on Google
    (Translated by Google) Every African Tuesday my fixed destination for 8p buffet (Original) Tutti i martedi africani la mia meta fissa per 8p buffet

  • 5/5 Ibrahima D. 5 years ago on Google
    (Translated by Google) Super terrace (Original) Super terrasse

  • 5/5 Faustin Ekoué AMOUSSOU K. 5 years ago on Google
    (Translated by Google) Very good and exquisite cuisine (Original) Très bonne et exquise cuisine

  • 5/5 Ramata M. 5 years ago on Google
    👌👌👌👌

  • 5/5 Gaissiry D. 6 years ago on Google
    (Translated by Google) In the top (Original) Au top

  • 5/5 Taeyoung K. 6 years ago on Google
    Great food and friendly staff. Ocean view seats were nice.

  • 5/5 Excellence A. 5 years ago on Google
    Trendy and chic liked the view , the service and. The food . There has not been a time where I was not satisfied..Best in dakar period

  • 5/5 Chantal Cissé D. 5 years ago on Google
    (Translated by Google) Perfectly perfect (Original) Parfaitement parfait

  • 4/5 Cali F. 7 years ago on Google
    Bon coin

  • 5/5 Seri F. 5 years ago on Google
    (Translated by Google) Beautiful view in love especially the places in borders of sea (Original) Bel vue en amoureux surtout les places en bordures de mer

  • 4/5 MCB Biomed Manager A. 5 years ago on Google
    Good food and good service!

  • 4/5 mamadou T. 5 years ago on Google
    (Translated by Google) the place is not bad (Original) l'endroit est pas mal

  • 5/5 Benoit B. 5 years ago on Google
    (Translated by Google) Excellent food and perfect service! Of course, this comes at a price ... (Original) Excellente cuisine et service parfait ! Bien sûr, cela a un prix...

  • 1/5 Steven G. 2 years ago on Google
    My stay sucked - very unprofessional - and the staff extremely unprofessional I would no recommend this to anyone who requires simple services

  • 5/5 Atsu A. 2 years ago on Google
    Nice beach view and beautiful scenery

  • 3/5 Jacques Kwesi K. A. 5 years ago on Google
    (Translated by Google) I love the setting and the dishes are affordable. (Original) J aime beaucoup le cadre et les plats sont abordables.

  • 2/5 Haile S. 2 years ago on Google
    Unfortunately, my last time at Terroubi was not good. The service was very very slow. It would've been good if waiters were organised and followed customers orders on time.

  • 4/5 Baris K. 4 years ago on Google
    Great hotel, with an amazing Sunday buffet. Centrally located and friendly staff. Had a snafu where they gave my room to somebody else and could not stay there, first few nights but they made up by upgrading to a fantastic room. You could imagine my frustration after such long flight(s) to get there. Overall they handled well and turned defeat into victory.

  • 5/5 Ndeye Coumba AC K. 1 year ago on Google
    Very good service great staff

  • 5/5 David Dwi S. 1 year ago on Google
    This is the first time I go to Africa and Terroubi is the right place to stay...the hospitality is excellent, the room nice and well maintained, also the breakfast are great. They give you surprise a chocolate every day, nice.

  • 4/5 Olufikayo S. 1 year ago on Google
    Lovely beachside resort with very polite staff, lovely food and very clean rooms. Suitable for family vacation as well as business trips.

  • 3/5 Soufiane C. 1 year ago on Google
    This hotel is definitely not a 5 start . Not enough staffs at the reception No one at the reservation department to take calls or attend to customer needs . The place is completely over price

  • 4/5 Roland E. 2 years ago on Google
    Really an excellent place for Ex-Pats to chill after a hard working day. All the staff is well trained and super friendly. From the sunset you can watch a great sunset.

  • 5/5 Thelma Z. 2 years ago on Google
    Amazing! Really appreciated the place and the people. I had a very relaxing stay. I would highly recommend this place.


Call +221 33 839 90 39 Open on Google Maps

Amenities


  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway

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