Ecobank Yoff image

Ecobank Yoff

Bank

😠 The customer service is very very poor!!!!! Came their as customer to collect money through rapid transfer and they refused to attend to me, they were giving me attitude. It was on a Saturday and I met three people, a male and a femal teller and one lady who happened to be their boss! Even the bo... People often mention service, Ecobank,


Address

40 Rte de l'Aeroport, Dakar, Senegal

Website

www.ecobank.com

Rating on Google Maps

3.00 (40 reviews)

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Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7:30 am to 4:30 pm
  • Tuesday: 7:30 am to 4:30 pm
  • Wednesday: 7:30 am to 4:30 pm
  • Thursday: 7:30 am to 4:30 pm
  • Friday: 7:30 am to 4:30 pm

Featured Reviews


Frequently mentioned in reviews: service (7) Ecobank (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Serge A. 3 years ago on Google • 4 reviews
    The bank is supposed to open at 7:45 a.m. It's 9 a.m. and no customers have come by yet. It is a scandal. The women at the checkout haven't even arrived yet. No organization. Lamentable.
    2 people found this review helpful 👍

  • 2/5 Geoffroy Mathurin Z. 7 years ago on Google • 460 reviews
    Service lent
    1 person found this review helpful 👍

  • 3/5 Abdoulaye 5 years ago on Google • 895 reviews
    Accessible bank with limited parking. With 3 counters the service remains slow. If you have to come here an hour after opening hours, allow 1 hour to 2 hours on average to leave.

  • 3/5 tahar t. 1 year ago on Google • 214 reviews
    No vending machine for waiting numbers, the security guards take care of that and unfortunately they take advantage of this situation.... quite a few people who come after you and miraculously pass before you.... those in charge will have to be more vigilant, it would be better to have an ATM for waiting away from security agents....In addition to the network problems which never end with Ecobank...is this normal
    1 person found this review helpful 👍

  • 5/5 GLOBAL L. 3 years ago on Google
    (Translated by Google) Well placed agency. Ecobank would benefit from multiplying in the fairground area (Original) Agence bien placée. Ecobank gagnerait à en multiplier dans la zone de foire
    1 person found this review helpful 👍

  • 5/5 FOOTBALL P. 3 years ago on Google
    (Translated by Google) Very convenient (Original) Très pratique
    1 person found this review helpful 👍

  • 2/5 Seri F. 3 years ago on Google
    (Translated by Google) Slow service (Original) Service assez lent
    1 person found this review helpful 👍

  • 2/5 Elimane K. 4 months ago on Google • 317 reviews
    ATM is a disaster Ecobank is declining daily, the quality of service has disappeared, the infrastructure (ATM, network, branch) is failing. The trend is still in the wrong direction

  • 4/5 Imhotep B. 7 years ago on Google • 246 reviews
    Have thread in some part of the day

  • 3/5 John J. 1 year ago on Google • 225 reviews
    It’s strategic and their services are cool.

  • 5/5 Saloum D. 5 years ago on Google • 203 reviews
    I used to cash money over here. Know this nook very well

  • 1/5 Maïmouna S. 5 months ago on Google • 4 reviews
    By far the most incompetent bank I have ever been to does not respect closing times before 4:30 p.m. but respects break times you have to wait forever before going to the cash register

  • 5/5 Amadou Thierno D. 3 years ago on Google
    (Translated by Google) Place of such a beautiful angel (Original) Lieu d'un ange tellement beau

  • 2/5 Habib N. 1 year ago on Google
    (Translated by Google) The service is really slow (Original) Le service est vraiment lent

  • 4/5 Sport Talent d. 2 years ago on Google
    (Translated by Google) Very easy access on the road to yoff easy parking at the bank car park with qualified and very professional staff welcoming with a very pleasant and secure setting. (Original) Accès très facile sur la route de yoff stationnement facile au parking de la banque avec un personnel qualifié et tres professionnel accueillant avec un cadre très agréable et sécurisé.

  • 4/5 as a. 1 year ago on Google
    (Translated by Google) An area with hotels, restaurants, entertainment venues (Original) Oteller lokantalar eğlence mekanlarının olduğu bir bölge

  • 1/5 Isatou F. 5 years ago on Google • 1 review
    The customer service is very very poor!!!!! Came their as customer to collect money through rapid transfer and they refused to attend to me, they were giving me attitude. It was on a Saturday and I met three people, a male and a femal teller and one lady who happened to be their boss! Even the boss whom I expected to be an example to the tellers was giving me attitude! I just think that was unruly and makes me hate Ecobank with passion! I am banking with Ecobank In Gambia and if not for the Good Customer service in Gambia, I would have close my account for the rest of my life! This could course Ecobank to loose customers in Dakar Yoff not far from Ouest foir.
    3 people found this review helpful 👍


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Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Drive-through

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