Nouvelle Clinique De l'Amitié image

Nouvelle Clinique De l'Amitié

Medical clinic

😠 The staff is kind and welcoming but sometimes lacks professionalism. The lab technician who was supposed to take my daughter's blood had her cell phone pressed between her ear and shoulder. Absorbed in a discussion that seemed neither urgent nor important, and adopting an uncomfortable position, she... People often mention clinic, pour, staff, reception, doctor, services,


Address

PGJV+J82, Dakar, Senegal

Contact

+221 33 869 64 90

Rating on Google Maps

3.10 (50 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: clinic (9) pour (9) staff (6) reception (6) doctor (6) services (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Cheikh C. 3 months ago on Google • 12 reviews New
    The staff is kind and welcoming but sometimes lacks professionalism. The lab technician who was supposed to take my daughter's blood had her cell phone pressed between her ear and shoulder. Absorbed in a discussion that seemed neither urgent nor important, and adopting an uncomfortable position, she had missed the point! Worse, she was trying to redirect the needle in my daughter's arm who was writhing in pain to reach the vessel!!! She had to put down her phone, take out the needle (which had brushed against her blouse), and concentrate to get it right the second time. How can you tilt your head 45 degrees and have normal vision? How can you use your shoulder to hold your cell phone and have total hand mobility? Even with a headset, this was neither the time nor the place to talk on the phone. This is a notorious lack of seriousness, respect and professionalism!
    18 people found this review helpful 👍

  • 5/5 Abdou Aziz N. 3 years ago on Google • 364 reviews
    Cool

  • 1/5 mariama c. 2 years ago on Google • 9 reviews
    Absolutely avoid. The reception is simply catastrophic in this clinic. A friend of mine who gave birth there suffered mistreatment from medical staff when she had just given birth. Furthermore, this same staff showed negligence towards their baby by forgetting to remove the infusion syringe from the baby's arm when leaving the clinic. I absolutely do not recommend the friendship clinic.
    8 people found this review helpful 👍

  • 5/5 Mamadou Hafiziou B. 6 years ago on Google • 16 reviews
    This clinic is a nice place to get medical treatment. I highly recommend it. However there is a need to increase the nursing staff in order to meet patients' will.
    6 people found this review helpful 👍

  • 1/5 Babacar T. 4 years ago on Google
    (Translated by Google) To flee. No consideration of doctors and nurses for patients. I deeply regret having followed the recommendations of the doctor on site and having placed my grandmother in hospital in this clinic. When I agreed to do so, I clearly expected better treatment than that provided in public hospitals, but it fell short On the second day of hospitalization, I found her old woman's dinner on the table. Breakfast was not served to him and no one helped him take his meal. Nobody gave him his medicine, I had to go buy it instead of the clinic The third day, in the morning, I found him drained of half his blood, the bed completely red. I arrested the nurses who did not move. I had to attack them so that they finally react. God only knows what would have happened if I hadn't come to see her that day. When night came, she was writhing in pain all over the place. Having called the doctor on call, he intervened 2 hours later. It was clear that he had just woken up. My grandmother died the next day but it doesn't stop there. When I received the bill for 5 days of hospitalization, I had to ask for the details because I found the 570,000 francs exorbitant given their performance. The detail obtained I was surprised to see several overcharges for services not performed in particular with regard to drugs. The clinic was supposed to buy the drugs prescribed by the doctor and make sure she took them. This was never respected and they billed several boxes. For your good and that of your loved ones, I advise you to avoid this clinic. (Original) A fuir. Aucune considération des médecins et des infirmiers pour les patients. Je regrette profondément d'avoir suivi les recommendations du médecin sur place et d'avoir placé ma grand-mère en hospitalisation dans cette clinique. Quand j'ai accepté de le faire, je m'attendais clairement à un traitement meilleur que celui dispensé dans les hopitaux publics mais il était en deçà Le deuxième jour d'hospitalisation, j'ai retrouvé son diner de la vieille sur la table. Le petit déjeuner ne lui a pas été servi et personne ne l'a aidé à prendre son repas. Personne ne lui a donné ses médicaments, il a fallu que j'aille les acheter à la place de la clinique Le troisième jour, au matin, je l'ai retrouvé vidé de la moitié de son sang, le lit complètement rouge. J'ai interpellé les infirmiers qui n'ont pas bougé. Il a fallu que je les agresse pour qu'ils réagissent enfin. Dieu seul sait ce qu'il serait advenu si je N'étais pas passé la voir ce jour là. La nuit venue, elle se tordait de douleurs dans tous les sens. Ayant fait appel au médecin de garde, il est intervenu 2h plus tard. Ça se voyait clairement qu'il venait tout juste de se réveiller. Ma grand mère est décédée le lendemain mais cela ne s'arrête pas là. Quand j'ai recu la facture pour 5 jours d'hospitalisation, il a fallu que je demande le détails tellement j'ai trouvé les 570.000 francs exorbitant vu leur prestation. Le détail obtenu j'ai été surpris de voir plusieurs surfacturations pour des services non réalisés notamment en ce qui concerne les médicaments. La clinique était censé acheter les médicaments prescrits par le médecin et s'assurer qu'elle les prennes. Cela n'a jamais été respecté et ils ont factures plusieurs boîtes. Pour votre bien et celui de vos proches, je vous conseille d'éviter cette clinique.
    2 people found this review helpful 👍

  • 4/5 el D. 2 years ago on Google
    (Translated by Google) Beautiful setting of highly qualified doctors, a Pediatrics, delivery room, several services such as radiography, ultrasound, scanner... but sometimes there are people (Original) Beau cadre des médecins très qualifiés une Pediatrie , salle d'accouchement, plusieurs services comme radiographie, échographie, scanner... mais parfois ya du monde
    2 people found this review helpful 👍

  • 5/5 Marianne N. 1 year ago on Google
    Je ne trouve vraiment aucun point négatif à mentionner, après avoir fréquenté plusieurs établissements de santé, je trouve que cette clinique fait partie des meilleurs à Dakar.
    2 people found this review helpful 👍

  • 1/5 NF D. 9 months ago on Google • 7 reviews
    Sunday. Waiting too long for an emergency consultation. More than 2 hours. From reception to consultation. And the heat in the reception room. What are we given as an excuse? The doctor updates his files. While there are several people waiting. Anything.

  • 1/5 Ndeye Khady S. 4 years ago on Google • 3 reviews
    I went there for the first time this morning to see the pediatrician. I would definitely not recommend him. Very unpatient and not pleasant at all. I was wondering if he was bothered with me, asking questions to understand his prescription. Just the kind of doctor that no mother would like to have..

  • 1/5 Mohammadou M L C. 1 year ago on Google • 3 reviews
    If I could give 0 I would be so slow to get consulted and you waste a lot of time. I don’t recommend going there 😡

  • 3/5 Mohamed Mansour D. 3 years ago on Google
    (Translated by Google) The wait is a long (Original) L'attente est un longue

  • 1/5 Amir T. 4 years ago on Google
    (Translated by Google) For the prices charged, and with few exceptions, no consideration for patients and no reactivity. Several days without a clear diagnosis for then, having to leave because having other patients to receive. (Original) Pour les prix pratiqués, et à quelques exceptions près, aucune considération pour les malades et aucune réactivité. Plusieurs jours sans un diagnostic clair pour ensuite, devoir en sortir car ayant d autres malades à recevoir.😡😡😡😡😡😡

  • 1/5 elhadji d. 4 years ago on Google
    (Translated by Google) Clinic of the scammers, when you are pregnant they will always remember you and hospitalize you for days just for the money. Clinic that does not respect the codes of the doctor, give drugs to accelerate the growth of the baby to week force the delivery just before the money be very disappointed by your services! No (Original) Clinique des arnaqueurs, quand tu es enceinte ils fon tou pr te retenir et t’hospitaliser durant des jours juste pour l’argent. Clinique qui ne respecte pas les codes de la medecin , donner des medicament pour accelerer la croissance du bb a 35semaine forcer les accouchement just pr largent be suis tres decu par vos services ! NuL

  • 1/5 Cheikh Sadibou N. 4 years ago on Google
    (Translated by Google) the welcome is not the best. No compassion is money that is put forward. When the device of the IPM does not work, you have to pay cash or there will be no consultation, it's inhuman (Original) l'accueil n'est pas des meilleurs. Aucune compassion, c'est l'argent qui est mis en avant. Lorsque le dispositif de l'IPM ne fonctionne pas, il faut payer cash ou il ny aura pas de consultation, c'est inhumain

  • 4/5 Samba kane F. 4 years ago on Google
    (Translated by Google) I had a relative who was interned there. They took good care of him. The staff is very friendly and warm. Maybe review their pricing which is a bit expensive for my taste. Also if they can invest in a communication, marketing or similar thing insofar as to advertise themselves and boost their popularity. (Original) J'ai eu un proche qui y était interné. Ils ce sont bien occupés de lui. Le personnel est très aimable et chaleureux. Peut être revoir leur tarification qui est à mon goût un peu chers. Aussi s'il peuvent investir sur un coup de communication, de marketing ou truc genre dans la mesure où de se faire de la publicité et booster leur popularité.

  • 1/5 Botty n. 1 year ago on Google
    De faux diagnostic juste pour escroquer les gens ! Aucun sérieux

  • 1/5 Italo S. 1 year ago on Google • 1 review
    the reception is not good; the distance for respecting privacy is not taken into account, a very small waiting room compared to the number of patients…. The security guards are not well trained… No respect for the attendants and especially the parking management to get the accompanied patient off… No compassion, it's money that is put forward.
    4 people found this review helpful 👍

  • 1/5 Aminata mamisco B. 1 year ago on Google • 1 review
    Worst clinic of my life and believe me, sickly in nature, I have almost visited all the hospitals but there are no worse than them, zero staff from reception to care, unprofessional nurses and doctors who judge the people in any case for hospitalization I 1000% advise against it as you will not have good care but you will be with people who have no compassion
    3 people found this review helpful 👍

  • 1/5 Ruth M. 5 months ago on Google • 1 review
    Very very long reception, so what is supposed to be urgent is worse😡😡😡😡😡😡


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