Axil Hôtel image

Axil Hôtel

Hotel

😠 I am very disappointed about the mediocrity in this hotel , the way they treat clients. I have been here a month and because of delay of payment due to my bank with proof the entire staff is aware to the point they asking me to hand over my passport . This is unacceptable to treat a long term cl... People often mention good, hotel, Hotel, rooms, service,


Address

Avenue Faidherbe x, Rue Raffenel, Dakar 13000, Senegal

Website

axilhotels.com

Contact

+221 33 920 25 25

Rating on Google Maps

3.80 (178 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (10) hotel (8) Hotel (7) rooms (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Chersty B Official (Chersty B. 1 year ago on Google
    I am very disappointed about the mediocrity in this hotel , the way they treat clients. I have been here a month and because of delay of payment due to my bank with proof the entire staff is aware to the point they asking me to hand over my passport . This is unacceptable to treat a long term client and was willing to stay long. I have to change as soon as their money is released . I have been harassed in my room with phone calls every 2 hours from their manager for delay of fews days payment after collecting 80% of the fees already. I would not recommend this hotel to anyone THEY DONT VALUES CLIENTS OR RESPECT THEM !!!
    1 person found this review helpful 👍

  • 5/5 Alassan K. 1 year ago on Google
    It's one of the best hotels, the rooms are amazing beautiful, the food is delicious, the service is very fast, the view is very good, will be back soon.
    1 person found this review helpful 👍

  • 1/5 Shrutika S. 5 months ago on Google
    Management of services isn't good. Extremely hungry for money which compromises business. Location not that great, sounds of construction heard throughout night.

  • 4/5 Kaizar C. 1 year ago on Google
    Axil Hotel, earlier Fiderbhe Hotel in city centre is ideal for business purpose. Rooms are good and well refurbished. Even breakfast menu is good enough for business visitors. My stay was comfortable. Kudos to all staff at Axil Hotel from Reception to Restaurant.

  • 1/5 kennedy m. 11 months ago on Google
    Never got ant sleep to noicey cars lorries scooters toot toot all day and night room 307 never again no stars for location

  • 5/5 Zixtech O. 1 year ago on Google
    Great customer service, excellent internet connection, perfect location, amazing food.. This is place is good for family or Conferences.with accès to conference rooms and pool side. Access to pressing iron and heater in rooms

  • 4/5 M P. 1 year ago on Google
    Perfect hotel for a business trip. Glad I was on 3rd floor as quite noisy outside on the lower floors. No complaints at all with the room. Will definitely book again.

  • 1/5 Chersty B. 1 year ago on Google
    This hôtel doesn't deserve one star talk about 4 stars? Like really . The human rights is not respected here , no didcretion or professionalism from the reception to the management. Very funny way to to do things here with no respect . The room are not properly isolated the carpet is so dirty with a bad smell around the premises. Yesterday i was stuck in the lift . I will stop here but so much to bad things to say . Do not recommend tjos hôtel to anyone

  • 4/5 Amina Faye T. 1 year ago on Google
    Beautiful hotel owned by a Senegalese. Newly renovated. Attended a fashion show by Kentra. It was a warm cozy venue. Will definitely go back for lunch, brunch or dinner.

  • 5/5 Mamousse G. 1 year ago on Google
    Great place. Quality service and food. Right in the heart of downtown

  • 4/5 Bahomy E. 1 year ago on Google
    Down town location. Food was good, especially the pastries. Swimming pool was rather too small maybe due to space. They should try to get more adjoining properties and expand.

  • 1/5 navendu k. 1 year ago on Google
    Currently iam staying in Hotel, Hotel rooms are ok but cafeteria facilities are pathetic waiters take half an hour for order and another half an hour for preparing looks only chaos perhaps they are living in their world

  • 5/5 marvin m. 1 year ago on Google
    The manager was very professional, They should invest on employees who are customer oriented,there was a breakfast staff who was veryrude,a gentleman

  • 3/5 Raghuram R. 1 year ago on Google
    The hotel was clean & good..But the dinner we had during our stay was terrible..The crew servicing in cafeteria doesn't understand english & the menu too was only in french..The hotel should take steps to recruit crew who understands english so that every foreigner can have pleasant stay & food..

  • 5/5 David H. 1 year ago on Google
    The rooms are very cozy. The employees were very nice to my wife and I, and followed up on everything we asked for. The food is good and has improved ever since the opening. It’s in the city so if you’re on a business trip, you’ll be close to different offices.

  • 4/5 Rahul R. 1 year ago on Google
    Good hotel and staff also. Chinese receptionist was so cute when she said niaho 👍

  • 4/5 David B. 1 year ago on Google
    (Translated by Google) Oh I had an incredible stay there with very delicious meals ... The service is impeccable and available 24 hours a day. The rooms always well cleaned and tidy... With a very nice view of the port of Dakar or the city of Dakar... A swimming pool, a pool table... Elevators...and 2 restaurants and 2 bars (Original) Oh j'y ai passé un incroyable séjour avec des repas très succulents ... Le service est impeccable et disponible 24h/24. Les chambres toujours bien nettoyées et bien rangées ... Avec une très belle vue sur le port de Dakar ou sur la ville de Dakar... Une piscine, une table de billard... Des ascenseurs...et 2 restaurants et 2 bars

  • 5/5 Andrii I. 1 year ago on Google
    Great Hotel with a good location!

  • 2/5 Alessandro A. 1 year ago on Google
    No comment

  • 5/5 Oluwatuyi O. 2 years ago on Google
    Service is simply topnotch

  • 3/5 prashant s. 1 year ago on Google
    Rooms are good but food and option horrible

  • 5/5 connecting p. 2 years ago on Google
    Spend a week-end with friends and we were well treated the service was on point, the food was delicious, workers was too polite, the hotel is cozy and calm with an amazing swimming pool

  • 5/5 Mouad El M. 2 years ago on Google
    Staff gives you all the attention you need. Hotel is clean and very welcoming. In the heart of Dakar, very convenient to who wants to visit all surroundings.


Call +221 33 920 25 25 Open on Google Maps

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