We went to this place tonight for a friends birthday. After being told there was no fruit we were told we would be comped $5 for 1 hookah. Hookahs are $20 x3 for 6 of us! That’s 60-5 for the discount. My husband and I ordered a water and paid our bill which came out to 36 as we covered one of the hookahs. The others left later and were then charged 70+ for two hookahs and 3 sprites! 2 hookahs were left @ 20$ so $40 and then 30 for 3 sprites???? After realizing ours was 36 for 1 hookah at 20 plus a water that was 15??? When this was brought to the manager attention and he did nothing but try to justify all these additional charges! this unprofessional and ignorant! Never go to this place! They don’t deserve the decency of serving respectable customers.

The drinks were decent, but i have had a nightmare with the billing. I came down from a holiday party at the W with my husband and a coworker while we waited for my coworkers kids to come from the Mavs game. We paid $25 total for our drinks, not too bad for drinks for 3 people--I have paid more. But, when I go to look on my account, I show a charge for $42.25 (before tip). Our receipt only said $25.00 (before tip). When we finally get in touch with the accounting department, they read off what is on our tab. It included our 3 drinks, another drink, a shot, and cigarettes. So after we closed out our tab and SIGNED OUR CREDIT CARD RECEIPT, they reopened our ticket and charged more things to it. Now we are going back and forth with the accounting person to get it fixed. And on top of that, I looked again today and there is ANOTHER CHARGE for over $90.00 to my account. Long story short, if you go there, pay cash! Don't bring your card. For being such an upscale hotel, and lounge, you would think they could get their stuff straight. Edit: The accounting department was VERY helpful. They worked out the issue with the overcharge. However, it concerns me that the bartender did this. It looks like he reopened our tab, added more things, and added a $50 tip. But it wasn't signed. And we had signed our ticket already. Be aware of the bartenders. But the accounting guy was great getting it fixed so quickly! His name was Matt. Nice guy you can tell actually cares.

Very nice, chill vibe with good hookah and a bomb as female dj!!!!

Super chill place. Nice people! Love the esthetics! My go-to spot for Hookah.

Very slow service. Went there for some nachos and drinks. Took an hour. The drinks were not so good.

Fun bar !

Vacationing from Florida. Found this bar from google maps and we walked to this place but it’s no where to be found? We were so confused. There’s nothing around but a giant hotel. Is the bar in the hotel? Is it on the corner? Where is this place? We couldn’t find it. We went inside the hotel but there was not one person in signt.

Great for afternoon happy hour if you want a quiet-ish cocktail right at 5pm. Also good meeting spot immediately before Mavs games and AAC events.

The drinks here are strong and SO affordable, which makes this one of our favorite spots.

Super chill place.

Amazing ambience that's an absolute breath of fresh air, great customer service and terrific location! The DJ keeps good music rolling in back to back. Highly recommend.

Went to the lobby bar after a terrible experience in the restaurant "Villa Azur". Learned the restaurant is actually owned and operated by a 3rd party, not the W. Nia was the fabulous bartender who took the bad taste out of our mouths after a disastrous dinner. The bar manager, Mike, even came by to make sure we had everything we needed and apologize for our bad experience. Overall, Nia and Mike saved the night!

Nice place but they overcharge for drinks. I ordered one mixed tequila drink and I got a bill for $30 prior to tip. It’s a regular bar with super high prices.