My friend and I decided to go to Houston's to pick up food we'd previously ordered a couple of hours prior. When we arrived, I noticed that I did not have all of the items I ordered. I immediately told the curbside server that I was missing a few items. I was in a hurry because I was picking up food for someone else as well as myself. After I waited 20 minutes, I supposedly got the rest of my food. When I arrived home, I noticed that I still didn't have all the items I ordered and paid for. I called Houston's where I had just left, driving all the way back to McKinney, and all they said was, "I'm sorry." They never made any provisions for me to return to get my food, or any kind of other accommodations. After asking for a manager, I was told that they're too "swamped" to care about me, a paying customer, who has been a paying customer for years. I was told to call back tomorrow, and speak to anyone because they were just too busy at the moment. They're now price gouging and charging almost $10 for vegetables, at a time such as this. So after receiving the steak that I ordered, for $36, it was no bigger than the palm of my hand. Pictures are attached to this review, because you'd have to see it to believe it. I believe whomever is in charge of this low mentality should be exposed. In total, we spent $90 for this meal, even with food and items missing. I know we're in a crisis at the moment, but I would've expected better from such an established and well-put-together restaurant. We could've chose any other restaurant, but we wanted quality, and these people proved to be anything but. They see this crisis as an opportunity to rob people, and that's exactly what they're doing. It's dishonest and completely immoral, and now that I see who these people are under this pressure, I will never patronize them again, and it's a shame, because the food was decent. Please see pictures below!

All I can say is wow. I've had really good salmon and a really good french dip in the past, and this blew them out of the water. This place has ruined me from getting those two menu items from anywhere else. They also have some of the best key lime pie that I've ever had. The service was also impeccable, our bartender Donovan was amazing. This restaurant is definitely now on our permanent rotation.

Excellent food. Located in the hi with several other restaurants. Very classic and woodynfeel.to.the place. The interiors are quiet dark with everything of wood. Expansive bar. Outdoor seating available. They do have a dress code where hats are not allowed in the dining area. Food is excellent. Staff is friendly and knowledgeable. Will return to Houston's again.

Houston’s is my families favorite restaurant for more reasons then one. There is nothing like it because it’s so unpretentious with classic food done so well!! The decor at Houston’s is warm and inviting thanks to the abundant dark woods. The spinach and artichoke dip is unrivaled, and serving it with sour cream and salsa is signature. The French dip is one of my all time favorite items and our other absolute favorite are their chicken fingers, which are an off menu masterpiece. Their “mustard-honey” is the best around. Highly recommend!!

Excellent start to finish. We were taken back one minute prior to reservation time, seated at a nice out if the way table and greeted by our server shortly thereafter. Filet was cooked medium to perfection, and cheeseburger excellent as well. Highly recommend. This was my second visit and will be back.

American restaurant serving some delightful entree and appetizers in spacious surrounds. The house-smoked salmon was light and smoking and great with the dill sauce on this thin but tasty waffle lookalike bread. The seasonal vegetable plate was a great variety of beets with goat cheese on top, couscous, broccoli, and cream corn with a side of baked potato. The French dip was hot, fresh, tender, and deliciously dipped in Au Jus. Their cheesecake was absolutely delicious. With sweet potato as one of their main ingredients this cheesecake is one for the books. Enjoy my foodie connoisseurs!

Everything was absolutely perfect for my birthday dinner! Boy, drink strong, the smoked salmon appetizer is an absolute must, Hawaiian Ribeye is the most delicious steak I've ever had, and the Walnut apple cobbler was drool-worthy, a definite must no matter how full you are. I dont even like walnuts! Our server, David, was nice, efficient, and professional. He didn't miss a beat and everything was perfect. The bad reviews were either picky, rich people, just a hiccup, or maybe a bad day. Pricey, but worth a splurge.

My top 2 ribs I have ever had!! When I say fall off the bone I mean you pick them up and the meat falls off the ribs .. every time is nothing but bones left!! Best baby back ribs in Dallas with great customer service To go is very quick and replaced my cheat meal from pizza to Houston’s Ribs’ Speechless on how good they are

This place never dissappoints. The staff here is amazing, and the food compares (and exceeds in the case of their Hawaiian Ribeye) with places that are much higher prices. Thank you for being a good "go to" dinner for date night with the wife.