This location is permanently closed.

Featured Reviews


Frequently mentioned in reviews: room (18) hotel (16) desk (9) front (8) work (7) stay (6) breakfast (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 First L. 9 years ago on Google
    If I could give a lower rating than 1, I would. This hotel should be condemned and shut down. This is the worst hotel I have ever stayed in! The parking lot is dark and unsafe. There appear to be drug deals going on in the parking lot. People coming in to the front desk are bartering for rooms with jewelry and watches. People coming in to stay do not have luggage with them so that implies other activities going on. The room was utterly filthy. The sheets were not clean. Stains on the carpet and pillow cases. It's disgusting! The bathroom had visible dirty water rings in the tub. I told the front desk that I was leaving and asked for a statement saying that I was here and refused to stay because of the deplorable conditions. The front desk gave me a note on a torn crinkled piece of paper saying that I was here. The note wasn't even on Ramada letterhead. Wow. Don't stay here!

  • 2/5 Jessie W. 11 years ago on Google
    This hotel is in complete disrepair, so DO NOT STAY HERE! The manager/owner makes no accommodations. The rooms and facilities are old, grungy, and ill kept. One wall was full of unpainted patchwork and major scuffs, the wallpaper was scuffed, peeling, and ripped, there were water leak stains in the ceiling, the side table drawers were crooked and broken, and the bathroom was in shambles. The continental breakfast looked inedible and unprofessionally laid out. You had to pay extra for an omelet or waffle, as the only "free" breakfast was cereal, eggs, and toast. The microwave and fridge in the room did not work. I was denied an hour of late check out even though the hotel was not full. The rear doors closer to the guest rooms did not work with hotel keys. Bugs were in the bathrooms. Based on other comments these issues have persisted and have not be addressed for some time!

  • 2/5 Lola G. 11 years ago on Google
    From the owner: “Sylish, Clean, and Affordable rooms. Come stay at the Ramada and leave the rest to us.” This place is a joke of a hotel. Don't let the pictures fool you. They have completely let the hotel go. The first floor is extremely hot, there's carpet stains everywhere, it smells funny, and the doors are covered in stains & marks. When we got in our room my mother found some kind of white, crystallized substance wrapped in tissue & stuffed in the tissue box. The continental breakfast was a joke. Half of the things you had to pay for or were old. And we had to wait like 8 hours for a simple ice bucket after asking at the front desk 3 times. Definitely not a place we'll be staying at ever again. (This was May 2012)

  • 2/5 Gretchen H. 8 years ago on Google
    I was staying at the hotel because firetrucks responding to a fire in the apartment building next to mine knocked out a water main for a full day. On the good side: they were available on short notice at a reasonable ($60) price on New Year's Eve, and they had hot water for a shower. On the bad side: They don't tell you when you make the reservation online that they take a $50 refundable deposit at check-in. The heater took literally hours to warm the frigid room (they apparently save costs by keeping the in-room units off - they are the typical window units like you'd find in old hotels, not the type with an actual thermostat). The covers on the bed were thin and shabby. We checked in at 7 p.m. and left for a party around 10. When we got back at about 2 a.m., the room was barely warming up but better than when we first arrived. We had left the heater running on full blast and had complained at the desk before we left to go out and thought someone might have taken care of it while we were out, but the room never got as warm as you would have thought. There was cool air blowing out the vent of some parts of the unit. On checking out, I complained at the front desk to the manager, who said she wanted to make me happy and asked what I wanted. I asked for a discount, because what else were they going to offer me? She said she was going to go check the room. I didn't really see the point since it had warmed up enough to be comfortable (just never hot like you'd expect) and all she was going to do was come back and tell me that it was working. She argued with me about "the realities of the situation" and "putting [myself] in [her] place" and she has 100 customers just like me who come and complain asking for discounts so she has to check. IF she has that many customers complaining, that should tell her something about the quality of the property. Honestly, for something better than a roach motel, I would have expected better EVERYTHING. In addition to the heater issue, a lamp didn't work, the couch had a tear in the armrest, the mattress was uncomfortable (we could feel the springs), the covers were old and shabby, and even though they have a coffee maker and mugs in the room, they refused to stock the room with coffee. If you wanted coffee, you had to get it from the lobby (which was not disclosed to me when I requested coffee be sent to the room at the same time that I first reported the heater problem). Replace the owners with people who care about customer comfort.

  • 1/5 Carissa S. 8 years ago on Google
    Not much that hasn't been said. The parking lot was full of trash and the lobby smells like fried food. When we got into the room it wasn't too bad but very outdated. The tv channels are less than desirable seeing as the Best Western across the street has more channels with better quality. The beds are alright but very low to the ground. Made me feel like I was sleeping on a military cot again. The elevators were hot every time we used them and when I turned on the air conditioner, the room reeked of urine. The toilets make noises every five to the minutes or so that is very distracting or wakes you up. My husband and father in law have been working nights and between the smell and the toilet, it is hard for them to get much sleep. There was hardly any toilet paper in the bathroom and there was a dead cockroach on the floor as well. The fridge was open and off when we walked in so we had to wait for it to get cold so we could put food into it. Looking out the window all you see is a dirty parking lot that needs quite a bit of work. Wallpaper is peeling off of the walls and there is a square of the walls in the far corner of the room where it looks like someone cut through the wallpaper and the walls then put it back in. Definitely needs a lot more work to be considered a 2 star hotel at best.... And that is being generous. Don't stay here!!!! The whole building just let's off an uncomfortable and eerie feeling in general. Looks like the hotel from The Shining if you ask me.

  • 2/5 Natasha R. 11 years ago on Google
    STAY AWAY!! They are not worth the money or time!!!! We stayed here last weekend, and it was an awful experience. The pictures posted by the owner are incredibly deceiving as the hotel looks NOTHING like them!! When we first walked in there was an awful smell, it was dimly lit, and the front desk agent was no where to be found. After a few minutes he returned and got us checked in, when we went to the first room we were assigned we noticed a smell of cigarette smoke! I was appalled especially considering they just made me sign something saying that if we smoked in the room we'd be paying $250! After switching rooms we were told there was a door toward the back of the hotel that we could use to access the room instead of walking down the long hallway, so we got in the car and went around to the back, the rear door didn't work!! The carpets are stained, some of the outlets didn't work, the bed was uncomfortable - and there were three "mini" pillows on the bed - more like couch throw pillows!! Two days after checking out, I checked my bank account and saw that I was charged $19! for what!? So I called and was told because there was make-up on the washcloths. WASH THEM! I use white washcloths at home to remove my make-up and it always comes out with good old fashioned soap and water!! I asked to speak to the manager and was informed that she has stepped out and I'd have to call back later in the afternoon. I would NEVER stay at this hotel again, or recommend it to friends. STAY AWAY!! They are not worth the money or time.

  • 2/5 Renee Nikki C. 9 years ago on Google
    Beautiful hotel. Service is a little lacking on management's end. Website states continental breakfast. That's a load of crap. They serve breakfast...that you have to buy..at their restaurant. He tried to say that it was still a continental breakfast. Ugh. Overall...meh. Started out with high hopes but went downhill after that. Wallpaper is peeling on random walls in the hallways, furniture in the room was ripped up, and large areas of the hotel smell like propane. Find it hard to believe they consider themselves a 3 star facility.

  • 1/5 Shae S. 8 years ago on Google
    This place is horrible. Filthy! We found a used cup in our room and this place has bed bugs. They're In denial. Its nasty. The front desk attendant was very nice, but that's the ONLY positive to this hotel. My advice would be to keep scrolling and don't even consider this as an option. The price cut certainly isn't worth it.

  • 1/5 Musaab A. 9 years ago on Google
    It is the worst motel I have ever lived in. First, when we arrived at night no one was in the front desk! we waited around 15 minutes before he showed up. Second, every thing in the vending machines were sold out! . Then, carpet is so dirty and old. Finally, the bathroom is so damageable, when I put my towel on the hanger it felt down apart!


Open on Google Maps

Trends



Last updated:

Similar Motels nearby

Hyatt Regency Dallas image
1
Hyatt Regency Dallas
Hotel
Upscale venue offering an outdoor pool & a gym, plus 2 restaurants & a sports bar.
4.50 (8.8K reviews)
Omni Dallas Hotel image
2
Omni Dallas Hotel
Hotel
Sophisticated modern hotel offering a rooftop terrace with an infinity pool, plus dining & a spa.
4.50 (8.8K reviews)
Hilton Anatole image
3
Hilton Anatole
Hotel
Upscale convention lodging with restaurants & tennis, plus a pool, a spa & an art collection.
4.30 (8.3K reviews)
Sheraton Dallas Hotel image
4
Sheraton Dallas Hotel
Hotel
Upscale hotel offering casual dining & a sports bar, plus an outdoor pool & a fitness center.
4.20 (6K reviews)
Fairmont Dallas image
5
Fairmont Dallas
Hotel
Upscale lodging featuring conference space & a rooftop pool, plus a chic restaurant.
4.30 (3.8K reviews)
Last updated:
()